They are helpful and quick to do a job it's my place to go. It's located inside the shopping centerread more

I had an extremely disappointing experience with this print shop. I spent a significant amount of…read moretime organizing and preparing approximately 50 documents and emailed them as instructed for printing. Instead of receiving the services I requested, all of my documents were allegedly shredded, causing me substantial inconvenience, frustration, and loss of time. The lack of communication and professionalism throughout this process was unacceptable. Important documents that I entrusted to this business were destroyed without my authorization or any reasonable opportunity to correct the situation. Additionally, I felt that I was treated differently and unfairly during my interactions with this business. Based on my experience, I left feeling disrespected and concerned about how customers are treated. I would not recommend this business to anyone who needs reliable document handling, professional customer service, or respect as a customer.

Fedex's driver either stole or delivered my package somewhere where I can't find it- I submitted a…read moreclaim- the claim was closed without any notification as to what happened and then there is no number to contact about it that will direct you to figure out why your case got closed for a package that the seller was inept to chose FedEx as the delivery company to be horrible at their actual job. DON'T EVER TRUST A SELLER THAT USES FEDEX BECAUSE YOUR PACKAGE WILL BE LOST, STOLEN AND YOU WON'T GET A REFUND

After waiting on my package I called customer service. I was told that the driver attempted…read moredelivery.Huh ?I was at home . Then I was told they don't deliver to my area. Huh? Why were they here last night for a different neighbor? And finally I was told they would redeliver ( to an area they supposedly don't deliver to ) the upcoming week. Huh? This hub is not local to me , but I decided to drive to the hub to get it myself .It's in an industrial / neighborhood area. There is a parking lot on the side of the building. The employee located my package , checked my ID, and I was on my way.

I recommend chris to anybody with printing needs. He was great to work with and had incredible…read morecustomer service. Stop looking for other shops and give this one a try! You wont regret it!

Chris is great to work with! We needed business cards, proposals, and he created a business logo…read morefor us as well. Fast, reliable, and he offers great advice! You can tell he's been doing this a long time. So happy we went with a local business instead of online.

Twin Peaks Printing is one of those rare places that reminds you why shopping local matters…read more Whether we're printing Christmas cards, business materials, or family projects, the quality is always outstanding and the customer service is second to none. Every visit feels like stepping into a cozy little mountain gem. The soft jazz, beautiful books, unique gifts, and welcoming atmosphere make it a place you want to linger rather than rush through. What could easily be another item on my to-do list somehow becomes a highlight of my day. Twin Peaks Printing brings care, creativity, and a touch of magic to everything they do, and our family couldn't recommend them more highly.

I had a last-minute marketing brochure that needed to printed for a client, and the staff and owner…read morewent above and beyond to help me. They accommodated a rush order and made the entire process smooth and stress-free. I'm truly grateful for their exceptional customer service, attention to detail, and willingness to help on short notice. I drove down from Big Bear because quality matters, and they absolutely delivered. If you're passing through or visiting the area, I highly recommend stopping by. Their shop is adorable, with a thoughtfully curated selection of journals, gifts, and unique trinkets. Great service, great quality, and a wonderful local business to support!

Thank you to Alpha Graphics for their beautiful work with preparing my family members Prayer Cards…read moreand Program for his Memorial Service. We initially thought we were going to use Staples, and after comparing their paper selection and prices- absolutely knew we made the right choice with Alpha Graphics. I remembered calling on a Friday and speaking to Alexis who was friendly and so professional. She had our "proofs" ready in a few hours and we were able to pick up and view. We decided to make a few additions and emailed another version the following Monday and by noon everything was ready to go. Let me say- the Prayer Cards and Program were beautiful. Outside of our design , the quality of the paper used was professional- glossy, thick and exactly what we were looking for. Thank you Alpha Graphics. I appreciated that you were so easy to do business with, created a professional product, and moreover, your competitive pricing!

Had digital artwork converted into a large canvas. The final product was beautiful…read more The cost was reasonable, the staff were friendly, and the turnaround time was fast. I would definitely use them again when the opportunity presents itself.

This is my go to UPS store for shipping, mailing or Amazon returns…read more The service is quick & easy. I just recently used them to do a notary service & the quality was great @ $15 which is the common cost value of this service. They are located in a large marketplace near restaurants & a theatre.

I had a smooth and pleasant experience at the UPS store in Rialto on Renaissance Parkway. The staff…read moregreeted me right away and worked quickly and kindly to help with my Amazon return. When I had trouble finding my QR code, Devin patiently walked me through the steps. Really appreciated the great customer service.

I Have always gotten great service by multiple employees there and by several managers as well in…read morethe past five to twenty years. If a piece of equipment is out of order, they help me find the next location where they have it and is working. It has been a good partnership for my needs with different types of services, printing, canvas printing, large posters, foam posters, purchasing of electronic devices, forms, shipping etc., etc. (it is my go-to print and ship center). Thank you folks for the awsome service.

Absolutely best customer service experience. Put up with all my special requests for printing…read more Very knowledgeable staff and extremely helpful. Mady and Shandelisha are wonderful and work very hard to make sure my prints came out exactly as I requested and they were perfect. Thank you!

I was in a pinch and needed copies fast. I was in and out within a couple minutes. Excellent…read morecustomer service, affordable, and prompt service.

Horrible business do not go here made up a price when I went back didn't even get everything I…read moreasked for needs

The quality of Trade Print Giant is amazing! From the embroidery to custom shirts! Manny is very…read morehelpful and professional. Such a great business!

Outstanding Service and Quality, and most importantly speed. If you own a business run any type of…read moreorganization or just need something that requires outstanding service quality in speed please do yourself a favor and do business with this place.. I look forward to many more dealings and this is highly recommended. And No, No one asked me to make this review.

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.