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US Post Office

3.5 (18 reviews)
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The best Post Office in the area! Tis the season
Gina L.

Best service from the staff here! Always decorated for the holidays and helpful friendly staff

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Gary O.

Needed a passport and this Highland Post Office is a full service passport location meaning they also take your passport photos too. I made an appointment through the postal website just Google passports. Then I went to www.travel.state.gov to print out a blank DS11 form which is required for first time passport applicants/holders. I printed out the blank form, but you also have an option of filling out the DS11 form online. It goes through the motions of buying it online, but when you get to the end just hit the print button and you don't actually pay. It doesn't make sense, but my DS11 form came out nicely typed out. I made my appointment and the nice postal employee, Meeling, did the rest. Remember to bring the DS11 form, your drivers license or ID card, birth certificate, and one check (or cash, debit, credit) for each person. Remember don't wear a white shirt for your photos. The fees are explained on the website, but the processing time to get your passport is approximately 10-18 weeks and for expedited service it is 7 - 9 weeks ($120 more for each passport). It's a busy little post office, but because you have an appointment it goes quickly. The average wait time for one passport applicant is 15 minutes.

This USPS location has employees who do not wear masks. I was in today 2/8/21 and 1 out of the 3 visible employees was wearing a mask. This is despicable as Covid contraction and death rates are still overwhelmingly high in San Bernardino County and the state of California. There is NO reason that they should not be wearing a mask while working and serving the public. This employee has been rude on several occasions, so seeing that she doesn't wear a mask does not surprise me. Maybe she is unaware or simply does not care that it is now required by federal law in all federal offices to wear a face covering.

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3 months ago

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6 months ago

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1 year ago

This post office has a Very long wait time. Needs more employees. Very hard to locate this post office.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

They are never nice or helpful. The ladies at the desk should find something else to do in live besides ruin other people's days.

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5 years ago

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5 years ago

Very nice and helpful ladies in this post office! Thank you for taking the risk during the pandemic to serve the community!

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14 years ago

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10 years ago

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10 years ago

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14 years ago

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10 years ago

Very fast good service. I no longer go to my local post office once I came here. The ladies are great also knowledgeable.

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7 years ago

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Ask the Community - US Post Office

Soo, which time do they close? Yelp says 4 and on google map 5? I know USPS on boulder closes at 5. I went in to this location at 4:20 pm thinking they close at 5 and they were also closed. Pretty bum but made it to boulder.

We went on Friday and they close at 3 pm.

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Review Highlights - US Post Office

Mauricio greeted me with a smile and helped me scan all my packages in without making me feel bad.

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The UPS Store

The UPS Store

(106 reviews)

I'll try to keep this short and sweet as possible. I've had two wonderful back-to-back experiences…read moreat this UPS location, and both truly meant more to me than the staff probably realized. My first visit was on 11/08 with Christina or Christine, I wish I remembered her name perfectly because she was incredible. I live with severe agoraphobia, and that day I was also mailing something very emotional. I was overwhelmed, anxious, and apologized for being a little scattered. She showed nothing but patience and kindness. We ended up having the loveliest conversation while she helped me through the process, and she genuinely calmed me down. My second visit was today, 12/1, with Samantha, and once again I was met with the same warmth and compassion. Lines are very hard for me, especially knowing people are waiting behind me, but she made the whole experience feel easy with simple conversation and kindness. Not many people truly understand agoraphobia, but both of these women treated me with such grace and zero judgment. Their kindness mattered more than they'll ever know. I am incredibly grateful for them and for the care they showed during moments that were very hard for me.

Did not accept my package due to "not being able to ship lithium ion batteries" called a sister…read morestore and confirmed that is not true . The sister store accepted and shipped my package with no issues....People need to learn and adapt to their policies and stop giving people the run around.

US Post Office - postoffices - Updated May 2026

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