I had to drop off a package at ups i found out after talping my box and seeing the shipping return…read morelabel lol totally my fault. This building is beautiful, historic building, appears to be downtown by transportation hub. Lots of ppl who using public transportation for work, great hustle and bustle. The old gentleman was pleasant and made me laugh after he pointed out UPS NOT USPS LOL. The parking is dangerous, cars are swiping by at high speed, big busses and trucks not a safe parking location. Stay safe coming here.

Staff is kind and always helped me with my stuff . I usually have my stuff labeled and just drop it…read moreoff and get a receipt so haven't had any issues

I was sent to this location from the Redlands branch.... I'm trying to renew my passport... each…read morebranch gives me a little bit of information... but mostly a run around....today the young lady Wasn't much help.... I went early so no problem parking.... No line at this time of the morning..

I had a very frustrating experience at this USPS office on 3/7/26 around 12:20 PM. I waited in line…read morefor about 35 minutes only to leave without getting anything done. The older white lady at the counter was moving extremely slow, which is clearly part of the reason the line was so long. When it was finally my turn, she ripped the label off my package and told me I had to purchase a new label because I wasn't shipping Priority. Instead of simply telling me to write my information directly on the box, she removed the label and forced me into a situation where I had to buy another one. I use USPS for all of my shipping, but this experience was very disappointing. The lack of customer service and basic communication was frustrating. I will not be coming back to this location again. Who's ever in charge needs to address this asap!

This is the worst post office I have ever been to. Only one clerk was working and she took forever…read more They need to either hire more people or have more staff available.

They never answer the phone. And now they want me to write an essay to explain the fact that I…read morecalled and they never answer.

One of the few post offices open on Saturday. Had important packages to get out to some wonderful…read morefriends. It was organized clean and not too crowded. PO Boxes in the lobby apart from the service desk. Mailing envelopes and boxes, gift cards and festive holiday packaging available.

Well...just to warn everyone it can get worse. Finally moved out of San Bernardino, paid to have my…read moremail forwarded to my new address. Never received one piece of mail, and yes I know they don't forward 3rd class mail. Had to call my new post office and this one. They blamed the new post office, but the new office said. I can give you mail that has never been sent here. Very true. They never fix anything. Mail is lost, oh well. Not helpful at all. The worst.

I want to give Daniel, the supervisor at this USPS location 5 starts because he went out of his way…read moreto deliver my packages himself when I was frustrated about the status of my delivery and thought it was not an accurate update, he investigated the situation and reassured me of its accuracy, and i appreciate that effort. I was wrong about what I believed as well. He has handled every inquiry or concern I've had with attention and compassion, and went the extra mile to fulfill his service and to reassure me. Thank you Daniel.

This US postal office isn't my go-to location. It's dirty…read moreand rundown. Service is meh. It's like if everyone hates their jobs and it shows in the service or lack thereof. So, I recommend avoiding this location and taking your US postal needs elsewhere.

My experience at the UPS in Kendall was great! The workers were very helpful and patient. I needed…read moreto fax some documents and they were very helpful in showing me how to do it correctly. I definitely would come to this UPS again!

very helpful and resourceful great customer service. Was kinda confused and Richa helped me to the…read morepoint I understood what needed to be done so I appreciate her patience and knowledge

WOW - this place goes above and beyond! I had a package that was supposed to go to my relatives…read moreaddress. It was an Amazon package that was re-routed to this location (his old address). Amazon is tough to get an answer, but this location reached out to me directly and tracked me down to get me my package. This is a phenomenal customer service experience. I would definitely look to this location if you need help with shipping and mailbox services. A+

Email service was cheaper then fax. But nobody gave me prices so remember to ask what the prices…read moreare for the type of service you need when it comes to the postal side of the business. So boom they get only 4 stars for their lack of communication/service fees. Besides that this place has and does what you need when it comes to postal and pharmacy. And at least customer service is pleasant. Just ask for prices!

"Do it yourself" is their favorite thing to say even when they are wrong! I tried to send two…read morepackages off and I needed a label. I bought an envelope and I was told to fill it out despite getting a label printed then the lady told me it wasn't even necessary...

Terrible experience today due to rafas terrible management skills. I am coming far and Rafa had…read morescheduled my family and I an appointment knowing they are already filled and can't even take any pictures for passport. He never disclosed this information on the phone as I would've just stayed home. Rafa needs to get it together and actually step out of the back to see what's going on to address customers. When I asked to speak to him he just popped his head from the door couldn't even walk up to me face to face very unprofessional and lazy on his part.

2023/057 I haven't…read morebeen in this Colton Post Office for years since i have no business to do so. Our locked mailbox was broken into about 2 weeks ago so I had picked up our 2 week's mail. With my previous visits , I've never encountered any bad service with the staff here. This post office is well kept and decent looking in spite structure was built 53 years ago. Street Drive thru free standing mailboxes are available if you need one. Passports are processed here to by appointment if ever you need one. Parking in front of the building is very limited so sometimes you have to wait for awhile for availability. I'm not sure of the street parking if any. I had to wait for 5 minutes for an available parking spot. There were only 2 postal staff worand 3 people before me waiting in line Got all my mails with no hitch but had to wait for few minutes for next window.

I rarely ever go inside the post office, but today I needed to send off a package. I didn't tape it…read morebecause I'm used to going to the UPS Store where they're always so kind and tape it for me without an issue. The USPS employee helping me, though, was pretty rude. He told me, "Next time come prepared," and said he'd tape it this time, but he looked annoyed the entire interaction. It honestly caught me off guard. I thought USPS employees were paid well and trained for customer service, so I'm not sure why he was so cranky. I also needed to buy a roll of stamps, but I didn't want to "bother" him any further, so I'll just purchase them somewhere that actually deserves my business. Not the experience I expected at all.