It's always so refreshing to receive good customer service! Yesterday I received excellent customer service! He went above a beyond to help me, showed me exactly what I needed to do to accomplish my boxes being shipped correctly, answered all the questions I had! Plus I seen that so many other things are offered, Notary,money orders, you can pay bills, buy gift cards and more! read more

Talk about great customer service!! Jimmy is the man goes above and beyond to help out his customers. If you having any needs for any of his services make sure to try them out!! read more

They do not have a notary available, even though their information states otherwise. The guy was nice but indicated I smoke because of how I looked read more

Been using this business for years. I can always feel secure knowing my packages will be delivered and kept safe here. They are very nice and always take the time to make sure everything I need is taken care of. read more

I've been here 3 time & nobody here. Tried calling & rings like an old landline. I need to get my pkg. Unbelievable!!! #SMH

The guy who works there is extremely rude. The lady is nice but he is horrible. I will never go back there again.

Every time I come they are always closed or closed soon. it's 3 times I cannot drop my mail. They should have someone cover for them if the owner cannot open his business read more

jimmy and his wife were so incredibly helpful. I came in to do a return of a floor cleaner and the company did not supply a box (not sure if that's protocol or not) jimmy saw me with my baby and bent over backwards to help me out. they recently took over this business and they're absolutely wonderful!! I will be coming back here for my future shipping needs! read more

Letty is great. Shes a multi tasker and good at it. I've moved temporarily to Indiana and she collects my mail and sends it to me. Thanks Letty! read more

Great place to help with shipping and supplies, family run and great customer service!

I'm just here to say that something seems very off about these new owners, they are very Rude, very unhelpful and unprofessional, having a attitude and talking down to customers, I will definitely be taking my business Elsewhere, because of they're bad customer service. read more

I needed to fax 28 pages and the "bigger" stores charge so much. I called around and this place was very affordable ($1/page). I drove right over and the lady was very nice and she knew I was the person that called right away. I was able to get what I needed done in a timely fashion; happy to support a small business. Note: they only accept cash or check. read more

Usually just come here to fax paperwork, Lety is always very helpful and their prices (Fax, shipping, etc.)are definitely lower than Office Max. read more

This place is awesome! Carina is always more than helpful. 100% would recommend Pack & Mail.

Do not use this location! Horrible Horrible did I say Horrible? Yes Horrible service. The Hispanic lady Last name Lopez needs lessons on customer service and being just nice to humans. Will never go back. I'd rather go the extra 5 miles to go somewhere else. I suggest you do the same. Even thinking of calling UPS to let them know what kind of people they contract with. Again horrible customer service. read more

Excellent service they are very polite and generous I've been coming here for years they make paying my bills very easy I will be returning customer read more

Lety has very great customer service skills. You can pay all your bills, collect mail, and ship packages!

Very unprofessional. Shipped an international package, Louie told me $34.95, so since they only take cash I pulled out 40 from the ATM, only to be told by his wife that it was $55.00 and that he does not know pricing. So there I go paying more fees to use the ATM. I called later to check on my package because it wasn't tracking, she then asked Louie if he made sure he put it in the correct bin.. wow.. so apparently he did.. but low and behold.. my package needed a commercial invoice to ship internationally. Shouldnt they know this?? So my package didnt make it next day.. WOW.. Louie doesnt know left to right and the wife doesnt know how to do her job.. I'm surprised they are still in business. read more

Avoid at all costs. If I could give less then one star I would. They were rude, charged me way too much and promised me my package would get there by Christmas. Needless to say, it didn't. I have never given a review on yelp before, until now and it is to warn people from ever using this service. read more

Do bring in cash because they don't accept cards and their atm charges you $2.25 to withdraw. Place is dirty and disorganized, other than that I encountered nice people. read more

I use this business at least once per week for shipping and Notary/fax services and have always found them to be helpful and courteous. Cash only. read more

I have been shipping packages from Pack & Mail for several years now. They offer everything from shipping, P.O. Boxes, utility payments, etc, and are very helpful and friendly. read more

They are the best at servicing the people. I get everything done here, I pay bills, send of packages, receive faxes etc...

Rude and condescending employee. Glad I don't have to do business here regularly. Yelp keeps telling me my review is too short but there's nothing more I can say except rude and condescending, rude and condescending, rude and condescending...hopefully it's long enough to post now. read more