Not charge $3 to drop off a FedEx package that has a pre-paid label. Guy was just rude.read more

I can confirm that they charge $3 for a package that already has a prepaid label on it. Employee…read moretold me don't worry I will give you a tracking number. Don't go there.

This is my go to for notary and mailing needs. They are very professional, friendly and…read moreknowledgable. I highly recommend them

Great people. Always helpful Gino and his wife are…read moreabsolutely amazing people everyone should use them

This is my go to UPS store for shipping, mailing or Amazon returns…read more The service is quick & easy. I just recently used them to do a notary service & the quality was great @ $15 which is the common cost value of this service. They are located in a large marketplace near restaurants & a theatre.

This site is amazing. I have been coming to this location since they opened and the staff is always…read moreso kind. Even if they are understaffed and busy they are sweet. I feel like whoever manages this place keeps their spirits high and it reflects in their service. The service is always swift and when it needs a bit more time they give it to the client without hesitation. Glad this is my site.

WOW - this place goes above and beyond! I had a package that was supposed to go to my relatives…read moreaddress. It was an Amazon package that was re-routed to this location (his old address). Amazon is tough to get an answer, but this location reached out to me directly and tracked me down to get me my package. This is a phenomenal customer service experience. I would definitely look to this location if you need help with shipping and mailbox services. A+

Email service was cheaper then fax. But nobody gave me prices so remember to ask what the prices…read moreare for the type of service you need when it comes to the postal side of the business. So boom they get only 4 stars for their lack of communication/service fees. Besides that this place has and does what you need when it comes to postal and pharmacy. And at least customer service is pleasant. Just ask for prices!

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

My son dropped off a package for me (with a dress inside) for a return that was delivered by…read moreAmazon. He said the blonde older woman took the package, scanned it, typed it in and said "OK" he asked "is that it" she said "yes ok" he left thinking it was taken care of. So after noticing my return wasn't being completed, we realized he went to the wrong mailbox center! I went in to ask the woman about the mistaken drop off! She said "nothing is here" she didn't bother to look around to search or offer ANY EXPLANATION!! It was dropped there -so it's there somewhere or other coworkers took it? I firmly asked her are you sure it's not somewhere here -she semi looked in one mail bag -just shook her head "nope nothing in here"! I then called her & asked her if she could look at store video from @10 days ago if I gave her the exact date..she said "I am NOT going to do that" then I told her "OK"and she hung up on me. I consider this theft. I looked at all the Google reviews as well as on here and CLEARLY obvious there's something very wrong with THIS STORE & HER harsh energy she exudes on customers. Something shady about this! Pic of dress below!

i came into this ups store today to do a amazon return and hoping to do a walk in notary. i was…read morewelcomed in and was able to get everything done within 15 minutes. the service was great and i am so glad this store is now open on sunday which one of the workers told me!!! i believe mylah did my notary for me she was very nice and i hope she helps me again next time. i was also amazed that the ups store did so many things other than shipping. i will definitely be coming back and making this my go to ups store.

They were super helpful, so many people that can help you, place was spotless, customer service…read more10/10 definitely would recommend for other people to come for any reason :)

Everything went well. She treated me very kindly and helped me with a question I had. Her…read moreassistance was very helpful. Thank you very much, Richa krystle

Jess was very nice and frien very professional and helpful definitely will be returning in the…read morefuture