Service requested: I came in here to send out some packages & for a passport application for my niece. The service is always great!! They take pride in the values they serve. Staff is always kind and the place is always clean. Make sure if you're going in for a passport that you make an appointment. read more

This is probably the best post office in the world. It is beautifully made no lines peaceful customer service excellent location is good. They need to be the model for all post office in the United States at least California. No long Lines, no waiting , do all post offices only have 1 Clerk at a Time ? Thank you Mi Mi, for your Great Customer Service Skills. read more

US Post Office - Inside of office - Post Offices Near Me - Redlands, California

This is my favorite post office....there are two people that run the front end....both of them are so friendly & efficient.. they get you in and out quickly.. they are very knowledgeable and always helpful... I don't use the other post office here in town it's like night & day.. read more

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Hard to believe that this Post Office has anything but a 5-star rating. I get in and out very quickly and the two postal clerks who are consistently at the front are friendly and helpful. I love that I can simply pop in and out. Plus, there is ample parking in the front and in the back. read more

They close for lunch break 11:30-12:30. It was 12:40pm and the window still wasn't open. I was at the front of the line and had to leave.

Just left there. Window hours were open according to the sign. Door was open and no one in sight. I'm guessing a mail man was in there because I heard his scanner. Anyways I begin to leave and head to the Colton post office since I didn't see anyone available to give me service. As I walk out an older American lady is walking up asking me. How did you get in there !!! Over and over and I ask if she works there and she keeps yelling "goodbye you can leave" over and pointing to the walkway. I hope her manager sees this. She had no reason to disrespect me like that. I don't recommend this place to anyone !!! Idk if I can rate it a zero if I could I would. 10/13/25 read more

US post office located right on the corner of Brookside and Eureka in Redlands. Parking can be limited but they do have the drop box at the front sidewalk. Beautiful historical building. Steps and ramp at front entrance. It reminds me of the old libraries with the big oak doors. The drop off slot is straight ahead once you enter. PO Boxes to the right and guest services to the left. read more

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This is hands down my favorite post office! The man and woman who are regularly at the front counter are absolutely incredible, consistently kind, efficient and always willing to help. I originally hopped on Yelp to check their morning hours for tomorrow but noticed a recent 1-star review so I felt compelled to share my own experience and balance that back out with a 5 Star. Let's be real, if you're not fully ready when it's your turn it's only courteous to step aside and finish preparing so the line can keep moving. These employees are doing a great job keeping things flowing smoothly and they don't deserve to have their time wasted. I've always found the staff here to be professional, helpful, and a breath of fresh air. Keep up the great work! read more

Employees are unfailingly polite and friendly. This location is small and the usually short to nonexistent line moves quickly.

First time here after moving to Redlands and not the experience I would have appreciated. Got greeted by clerk 09 and unfortunately was very rushed throughout the whole process as I was writing a note to mail out. He asked me to step away as I was just about done but felt like he just didn't want to help me anymore and to go on my way. So I just left feeling uneasy about the whole experience. Nobody likes feeling rush in any situation and instead of simply just waiting a few seconds the service would have been a lot better. read more

I love this USPS building for the architectural look! Yesterday, I dropped by to mail out our taxes. No problem in finding parking on the side of the building. I decided to come before noon and I'm glad that I did because there was no line. We already picked up the priority mail envelopes to fill out at home so all I had to do was pay for the postage. The USPS clerk was friendly and fast with her service. Easy peasy! Hope all of you were able to mail out your taxes in time too! read more

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Customer service is awful there, I've been here twice and both times were bad experiences. First time I had to return a package and brought it in its original packaging and was denied shipment because it did not have the usps logo on it, FedEx and UPS both take anything it whatever packaging without question. This recent time I went there to print out my shipping label (which different usps locations have allowed me to do it there), so I brought it in and he told me I could not print it and told me to go to FedEx or another mailing location to print it out at. I went home to print it, brought it back and as if it's some sort of joke he says "I hope you brought tape because if not you're gonna have to pay for it." So unbelievably stingy, I can't imagine a POST OFFICE without tape for customers to use. So I had to buy that and the cherry on top is he went and just sat down in the back and made me package it myself (which I don't mind but all the other disrespect and this added on top is almost comically funny). Overall a very awful store, would give it a lower rating if I was able to. I felt like I was being talked down to the whole experience read more

Cleanliness 4 Costs 5 Cuisine NA Customer service 5 Came here for the first time. Its looks like an old museum from the front and when you enter you feel like you just traveled back 50+ years. It has kept its old charm from a post office from the past. If you need a post office nearby; give this place a try. read more

Excellent customer service. Place is clean and the building is gorgeous with its original vintage architecture. Employees are polite and helpful. Love our local post office. read more

Mimi helped me set up my mailbox. She is kind and knowledgeable. Thank you! The building is very nice and clean.

Such a cute and historic office! The clerks are very friendly and helpful when dealing where to mail my package. The line can get very long however that's to be expected. I love the decorations at this office! They got so festive with Christmas! They also have a museum! read more

US Post Office - Christmas usps snowmen! - Post Offices Near Me - Redlands, California

I came here to submit some documentation. I won't lie I was a bit intimated, because my experiences with post office workers in the past haven't been great. The gentleman behind the counter was so helpful and very nice. I saw his kindness extend from person to person that he interacted with. I will definitely make this my go to office. read more

Went on my lunch at 11:30 to mail my cards and gifts and the lady says sorry we are close for one hour. What!!? It's my first time experiencing this Never heard of closing for lunch.. read more

I've always loved this post office location. The people who work the front desk have been consistently pleasant each time I've had to stop in. Wait times are a bit long, is it even worth mentioning? The building itself is historic and beautiful, there is also a museum inside with relics from years gone by. The outside landscaping has finally been attended to. Due to the drought, they stopped watering and for quite some time it was a bit of an eyesore. Now, a few drought tolerant plants have been placed and the grounds seem to have taken a more cared for appearance. This little post office is truly one of Redlands gems. read more

I drop packages off here to ship occasionally, clerks have always been very helpful and nice and the building is beautiful read more

US Post Office - Beautiful historic building - Post Offices Near Me - Redlands, California

Best post office in the western hemisphere. The staff under the direction of Christian is so helpful, competent, knowledgeable, courteous, and fast. They always go that extra mile to help you and if you are awaiting delivery of a package they will go in the back and look for it to see if it came in or will even call the main post office to see if it's enroute yet. Very helpful people. read more

5 stars and very thankful for the wonderful employees who work at that Post Office. They are always super friendly.

I made a passport appointment, was taken early and was already in my car 3 minutes after my appointment time. Vickie at Lugonia Station on Park Avenue was very efficient. read more

Mail that should be delivered on Tuesday is not delivered until following Monday. Prompt mail delivery is mandatory but often is late.

Had great service when I came here. Much better experience then in the other redlands location. My questions were answered. They were both polite and informative. read more

Apple Maps says they open at 12:30pm after an intermittent break. When I came in after 12:30pm the post office was still closed and when it did open, it wasn't promptly when the " time return " time was posted. read more

This is my favorite post office, very friendly and helpful I try to go there before California at location

All service was good. Christian was extra helpful to an old lady in front of me.

I attend this post office very frequently for work and unfortunately the customer service is shakey every single visit. From clerks not speaking back or not responding when a question is asked, the service is awkward. read more

Something has changed for the worse here recently. I have been coming for 30 years and shipped all kinds of US priority packages. Arrived 11:30 am last week to see them locking the lobby and they said oh they had always closed the lobby for "Lunch" every midday. In 30 years of midday visits I had never seen this. Came back later to ship what I have shipped before, dozens of times, and was told that these priority mail shipments are no longer accepted, for reasons that sounded very vague. Went to the next closest PO and shipped exact same item no problem. Asked there if that item was no longer allowed on USPS and was told of course it's allowed. Yes the building is still lovely from the outside, but I will no longer be going inside for my USPS needs, sadly. read more

I'm here multiple times a week for my business and I make the drive from Colton to Redlands because I've never had a bad experience and they always handle my packages correctly and on time! read more

I walked out of this post office feeling absolutely furious. The front desk was unoccupied for ten minutes straight despite a long line of customers. When the clerk finally did return to the desk, he took his sweet time and just sort of casually strolled around when he was asked to bring a customer something from the back. This place always tries to insist on getting me to pay as much as possible, even though I explain that it's not necessary to rush my shipping. This time was no exception. They must have a training course for their workers called Swindling 101. I will NEVER EVER return to this branch. What a nightmare experience. Like I said at the beginning, absolutely infuriating! Zero stars. I'm done. Screw you Brookside USPS! read more

Wonderful Post Office, has a Very Historical Feel! Absolutely Wonderful Location. It is A Pearl in the Elegant Necklace we call Southern Redlands! read more

US Post Office - Bernie Lawrence Jr, Loves this place! - Post Offices Near Me - Redlands, California

Saw this carrier parked in handicap spot, I guess they will give some official excuse for doing this, but I think it is still against the law as far as I recall. If you did it I guess you would be in violation. read more

US Post Office - Parking in handicap?? Lazy or what - Post Offices Near Me - Redlands, California

I wanted to commend The Redlands United States Post Office off of Brookside Avenue, and Eureka Street in Redlands, CA. Their postal personnel, and customer service has been great over the years. I hope this office remains open in the coming years. Thank you for your dedication to the community. read more

My favorite post office! The guy and girl who work there are always friendly and in a good mood!

Older lady with short blond hair, I believe her name is Cathyn and is a supervisor/manager, is a one of the rudest individuals i have ever met. I came in right before they closed the gate and she yelled at me saying "get out! We are closed". read more

Great piece of history in Redlands. They provide the services you come to expect but with the added charm of the architectural stylings. Its my go to place for dropping off packages. Parking is a breeze street side. read more

I went to send a item that had a warranty & the post lady that helped me listened to what my needs were for sending this item bck. She was very helpful I only paid half of what I thought I was going to pay by the time I left the post office! Great service! read more

I have been here 3 times now, buying 300 to 500 stamps at a time, and every time the workers have been the rudest employees of any organization I've ever shopped at. It's such a bad experience with their negative attitude a d obvious hate for their jobs that I might just drive to the city over for better service. read more