Well I guess because I made a yelp review they blocked off my number completely and refuse to answer me on facebook. I dont appreciate the fake response and the lies acting like they are all innocent. I never did anything wrong and I was always happy and cheerful when I went in there. (god forbid a customer get upset, they dont care!!! they dont need your business! they are not afraid to show it!) A few times I got there 5 mins before closing they wouldn't let me in.. thats when the trouble started... Service has just gone down the drain about a year ago and I am just Done... It was strange how I could never get through on the phone for no reason so when I asked about it the girl gave me a really ugly attitude that was really rude and mean.. (got forbid Im standing right there calling on my cell & they are ignoring the phone ringing since I had it in my pocket while standing right in the store..) then I go to check the website for the next time... as they told me to.... and that didnt work cause I would drive all the way down there when they were supposed to be open.. I cant tell you how many times they keep doing this.. they do not update the website.. Thats a lie!! Now they woulnt even answer on facebook.. They treat me like I am wrong for being upset that I am not treated with a tiny bit of appreciation or as a human being.... THIS SUX!! It really hurts my feelings!! : .....( I tried talking to them about it really nicely, I tried to make it work.... it was all of a sudden they became other people and stopped being courteous or appreciating the customers... I cant tell you how many times they over charged me for things like books that are supposed to be a set price.. Take your gaslighting BS and shove it! read more

Our local post office is always nightmarishly crowded so whenever I need postal services I come here! The two girls that are always working are so sweet and helpful. I am usually in and out within a matter of minutes. They have all of the shipping supplies that you would need, and always give a receipt with tracking information. There are alot of little gift and home decor items for sale that fit whatever holiday/Season we happen to be in. My girls loved coming here because they have cute stationary items as well. I will always come here for my shipping needs because of the service and accessibility. read more

Tatiana was a great help. This place is great for your copying, faxing, and scanning needs.

This is my in town go to spot for anything postal related. Always much faster than the post office and there's never a shortage of fun things for sale. They handle everything I ever need from stamps to certified mail. The service is always top notch, friendly and efficient. During the holidays you might catch some decorations inside. I always look around at their selection for possible gift ideas or unique school supplies for my kids. Parking is usually available and not an issue. read more

Been coming here for the last three years, the ladies behind the counter are always so helpful, nice and very knowledgeable about pricing, honestly beats the wait times from having to go to the main post office! Tysm AOS for the speedy and friendly services!!! 10/10 read more

The ladies working are always kind and greet you with a smile. Even when I'm making a last minute drop off before closing, they're so pleasant, personable and fast! I love this place!! read more

I really enjoy coming to the American Office Solutions. The young women that work there are so very helpful and nice . It beats going to the post Office on Beaumont Ave . Less people . read more

Notary services are by appointment only. I wish this was stated here on yelp, as the website and yelp state there is walk-in availability and I was not able to get what I needed done due to not having an appointment. If a service is advertised, it should be available as advertised. Update following business response: The appointment only situation is only temporary. I wish her a speedy recovery as well! read more

American Office Solutions - False advertising of walk-in notary services available. - Office Equipment Near Me - Beaumont, California

Friendly service. Kind staff. If need copies, to send your mail or prompt service . They are knowledgeable and will answer all your questions. read more

Just came back from getting a document notarized. The staff was very friendly and helpful - and got me in and out in 5 monutes. Highly recommended for notary services...I will be back. read more

Karina and Tatiana are simply the BEST! I've been here numerous times the past few months and they've been extremely polite, patient, and very knowledgeable when dealing with me. Their personalities are genuinely nice. Highly recommend this business!! read more

Hidden gem is the definition of this place lol Honestly the workers here are so nice and knowledgeable and very willing to help unlike the USPS around... tbh they welcome you with a smile and work fast! Also they stay open a lil later on some days and Saturday as well. Keep it up!! read more

I sale on eBay and often have packages packed from what I thought to be professionals, they didn't properly package it according to usps standards and the item was damaged . I didn't say anything to them about the damage product I eat the cost and thought , oh that everybody sometimes have an off day . I returned to have another item packed for shipping which the package measured about 12 x 12" .The young lady at the counter quoted me a price of $45 , this is without the cost of shipping , as I came with a usps pre-label . I said this is a ridiculous price and took the package to another place for packaging , the total cost end up about $17 . I will never do business with again . read more

Where's all the good stars, people? I can't imagine a big bunch of Karens in this area griping about minutia. This is the 7-11 of stationary/shipping/postal service/office max. A little of everything and 2 nice women running the operation. Went in to drop off a box and saw an item that was on my to-do list to pick up at a large box store. They made my life that day just a bit more simple along with a ration of smiles and good attitudes. Thank you, Ladies! read more

This hidden gem is the best. The girls that work behind the counter are so sweet and helpful. They know exactly what I need and how to help me. The service is fast and friendly. I sent my husband there to mail something and told the girls will know what to do. Sure enough they remembered my needs and mail everything for me. I will never go to the post office again as long as this place is open. The store is so cute with all the extra home decorations. A++ service!! read more

I can eat crow and that's okay. I now make American office solutions my go to for all postal needs. The 3 ladies working are amazing. They are friendly, efficient, and helpful. read more

This place is amazing. It's very well run. I have been frequenting this shop for over a year and it's always the same 2 girls working. They are extremely kind and helpful. I was shocked when I read reviews that weren't along these same lines. It seams like they changed ownership a little more than a year ago. It's sad that the old owners had such a terrible Yelp review score because this place is truly a gem. I wish Yelp could remove the reviews citing the older ownership so the Yelp score was an accurate reflection of what a great business this is. read more

New ownership is awesome! friendly environment, the girls behind the desk are super helpful and knowledgeable, easy and quick service! Will always recommend! read more

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This place is convenient and way more efficient as opposed to going to the post office and waiting in an endless line. I run a small amazon business and these services make my life quite a bit easier. Not to mention, the new staff is really helpful and create a friendly environment, unlike before. Most definitely will be coming back read more

Very impressed with this woman-owned business. Every time I have been in, they were very attentive. Never seems to be a long line and they are very knowledgeable about various shipping methods and pricing. read more

Always excellent and efficient service with a smile at this location. Far superior to previous grumpy owner and no long lines and lack of parking like at the regular Post Office on Beaumont Ave. read more

I've been coming here for many years, even before when Jamie owned the shop. It's better to come here instead of going to the USPS. I like how all the employees are so kind and friendly. Always with smiles on there faces. Good prices. Always willing to help a customer out. The girls are great. I come in here once a week to every month. It's nice to have this shop close to where I live. They sell all kinds of nice items in there shop. Every time I come into the shop it smells so good with all the nice smelling candles on the counter. It's a clean, friendly, business that is a Gem in our town. read more

Quick and easy when mailing out packages! Sure as heck beats the post office and I've experienced excellent customer service from staff.

3 months ago, I left a review in Google for this business, "Good place to get your USPS shipping done. It even smells good! The employees are professional and flat out nice. There are other places I could go, but I like doing business here. I can get office supplies, pretty stamps, and a nice smelling candle in one fell swoop lol." Yep, they're consistently professional, friendly, and the place still smells good. They deserve a better rating, which is why I took the time to post here. read more

Did the store change ownership?? I like to try and patronize local businesses so I go here at least a few times a year because there are generally no lines and they offer a lot of services versus the post office. Sadly, in the past I have experienced not-so-great customer service with grouchy counter help. They seem to resent your being there!! In particular, an older lady....she is just awful. Today, the new young lady was wonderful!!! So pleasant, multi-tasked while one customer finished their paperwork and I needed to send a package. Forget UPS or the postal service. If she sticks around, happy to bring my business here all of the time!! Great hire!!!!!!!!!!! read more

This place is horrible only because of the lady with red hair at the front desk!! She is rude and condescending. Who speaks to paying customers like that!? I have gone there twice but never again! Every time I have been there she is nasty and makes me feel like I am doing something wrong. I had old tape on a box and she freaked out and said "you can't mail that package with that tape on there!" I will never go here again as long as that witch is there. read more

I went to the business yesterday (October 5, 2019) and was at their door at 2:56pm. Their hours stated they closed at 3PM. The door was locked and when I knocked on the door the employee shook her head side to side and waved me off to go away. I'll be notifying USPS of their failure to provide the service they are contracted to provide read more

American Office Solutions - Posted hours - Office Equipment Near Me - Beaumont, California

I love this little postal outlet the girls are so nice and very helpful, the place is always clean has a great variety of assorted cards, and little decorations, (and See's candy, bonus!) great selection of stationary goods/supplies. I highly recommend them, I've been coming here for several years but with the new owners the place has gotten super good! read more

New ownership is great! They redid the whole shop and looks so much better and the layout is much more convenient. The two new girls are super helpful and even helped me pack and ship and few items I had. Will definitely be coming back here instead of the main post office. The girls were great! Also they have a lot of stationary supplies so I'll be using them for my office supplies needs. read more

The service in unbelievable...and not in a good way! The prices are extremely high I went on a Saturday, pulled in at 2:55, gathered my items and walked to the door, as soon as I got there, a hand reached across and locked the door!! Right in front of me!!! I was FUMING!!! Total lack of care and concern for the customers!! Whats funny, is 2 other cars pulled in while I was standing there! They just lost 3 customers!! read more

What a joke of a store. Rude is to say the least. I was just there to buy 20 Manilla file folders and a P Touch label cartridge. Over $64. Are you kidding???? The lady asked if I found everything I needed. I replied that their prices were way too high. She said we are competitive with Staples. I said that Staples closed in Beaumont. She smirked, We are still here. Not for long. Horrible experience - Arrogant, rude and smug. Terrible place to go. I will never go back. read more

Jamie is a wonderful lady also her employee. Such an amazing place to do all postal business read more

I am so grateful for the cheerful and knowledgeable staff that are employed here. Whether I have come for shipping supplies, Postal assistance or other services, the wait is negligible, the ladies at the counter are kind, my packages always are shipped perfectly and they work in a respectful yet expedient fashion. Postal gem! read more

The two new girls working here are so helpful! Easier than the post office definitely recommend!

This business is well stocked and staffed with friendly, knowledgeable people. I have been going there for years as the personnel are better than the local post office. Susan has been especially great when I have had to mail packages. read more

I hesitate to put a lot of stock into the really bad reviews on these websites because, as someone in the customer service business all of my life, sometimes people are just having a bad day. Unfortunately this place is consistent with the reviews it has received. I know the family that I believe still owns the business and they are really nice people. Today they had a young man working behind the counter, probably late twenties early thirties, who was completely devoid of a personality. He didn't greet the customers as they approached the counter, said as little as he could possibly come up with while interacting, handed you your receipt to sign and then appeared shocked that you might have been waiting for a "thank you". Now, I know most of us patronize the postal retail businesses in town simply because the local post offices are too small, no longer open on Saturdays and talk about not happy campers!! I would like to be giving my business to someone who appreciates that I have the choice to give them my business rather than the traditional option. Because I always seem to be too rushed to have to wait in lines, hate that you can hardly ever find a parking slot at the USPS and most of the time I'm trying to accomplish this on a Saturday, I will likely have to continue either going here or to the Postal Annex near Albertson's which is just as bad. Small town retail is where you used to get that extra boost of customer appreciation before we weren't a small town anymore...... read more

I use American Office Solutions to mail all of my items, including FedEx and UPS, instead of using our local USPS (post office). The lines at the post office are always long, but I always zip in and out at AOS. Their staff is very friendly, and they offer a wide range of services including notary and carries common office supplies. Jamie and Kathy are amazing, and always helpful when I come in to their store. I LOVE AMERICAN OFFICE SOLUTIONS! read more

Under NEW ownership. I was in there today and the service is excellent. Very friendly employees. I suggest anyone that left a (deserved) negative review to please check it out again. read more

I thought I was the only one who felt that way! The older woman who works behind the shipping counter is the most arrogant person I have ever encountered at a retail facility. I only go there out of necessity. Zero Customer Service skills and Zero personality. She must own the place or she would have been fired long ago. read more

Bad experience yesterday 4-18-18 @ about 3:30ish. They guy working the counter was rude and no people skills, my heart hurt for the elderly lady wanting to ship off a package. The lady asked if she could get something showing she sent the package off and the guy said NO because this a UPS store not a FedEx store. (Very very rude) he could have been more polite to her. He didn't even tell her where she could go or not even a sorry ma'am have a nice day, nothing!! Straight rude... but pretty much they all are and I will not be going back after I saw how the elderly lady was treated. read more