Janelle was outstanding her customer service was very polite professional , knowledgeable, kind and…read morepatient. Highly recommended Janelle I will definitely be back my notary services went smooth. Thank you very much

I came here to mail three handmade cards that I made. I…read moreusually put a non-machinable stamp on my cards because I included a chipboard with the card to protect it from being damaged in the mailing machines. I spend a lot of time on my cards so I want them to arrive intact. Unfortunately, I forgot to put my stamps on the envelopes so I figured I'd just purchase the three stamps here. NEVER in my wildest dreams did I think I'd have to pay THREE TIMES the value of the stamps that I purchased at the USPS office. The non-machinable stamps at the USPS is $1.31 each. I was charged $3.20 here are the Hemet Postal Annex+ 3037 I guess you can say I learned my lesson. I will NEVER PURCHASE ANYTHING from this place. I can understand that they are a third party facility, but it seems that as far as shipping fees go, you can actually charge any amount as long as you have someone who will pay. Maybe if the USPS was charging what the third party companies are charging, they wouldn't be going out of business.

Walked in nobody in line paid bill. Ability to pay Electricity bill was easy at the time of need…read more It is very handy to be able to pay utilities

Ron was great! The post office did not want my business because they said I had too much and I may…read morecause them to use up all of their ink. Mail Depot has my business now and they did not cost as much as I thought. I now prefer Mail Depot for quality customer service. Thank you Mail Depot.

This is a great UPS Store location! I mostly come here to return Amazon packages/rentals and I've…read morehad a good experience every time I've visited. The store itself is very clean and tidy, and they have proper social distancing stickers on the ground to ensure each customer is six feet apart, which I appreciate. Their customer service is seriously so amazing and I have never spent more than 2-3 minutes inside. I'm greeted by a friendly employee and before I know it my package is scanned and I'm out the door with my receipt. The process really could not be any faster or easier. There's also plenty of parking since this location is in a big shopping center. If you're looking for a quick, seamless UPS Store experience, I highly encourage you to visit the Stetson location. They're great!

Came to return a item, the man that helped me (didn't catch his name) little older with glasses, he…read morewas so rude, rolling his eyes, one wording me, didn't want to lift my box that was too heavy for me to lift, and on top of that smacking his gum with his mouth open the whole time, and then prints a paper for me and didn't tell me it cost $5 before printing it.

You pay 3 to 4 dollars more here to ship than post office. Nice he types legible lable. Yesterday…read morepaid 8 dollars for what would have been 5 ar post office. Checked tracking number this morning disnt even get into mail. Ge still has it. Pay more for less.

Help with exactly what I need. Great customer service. Cute candy section of the shop!read more

Great service , people that work there are awesome. So friendly , just love this place.read more

I wish I could give 0 stars. This place has a sign that says New Owner. Call Candi. There is no…read moreanswer. The voice mailbox is either full or she never responds to the voicemail I CAN leave. I've called many many times and BEGGED her to call me back. She has not done so. I haven't been able to get my mail in 2 months!!! This HAS to be illegal! I'm going to file a complaint with the City of Hemet and the BBB over this sham business!! She's is basically hijacking my mail!! Holding it hostage!! How am I supposed to get bills that need to be payed, or important correspondence! DO NOT EVEN TRY TO GO TO THIS RIPOFF BUSINESS!!!!!

I dropped off a $1000 FedEx package, was insured ,got a receipt, was seen on camera dropping off…read morepackage, and it disappeared and no one wants to take responsibility, taking to small claims court. It's send at your own risk. Awful business, no help. Stole my package!!

1) This store is NOT REPUTABLE. Their receipt says no returns in three days. Yet this woman behind…read morethe counter insisted that ALL SALES ARE FINAL. 2) The staff is not friendly. I came to return a bag my mother purchased from here because she bought it for me, but it's just unfortunately not my style. Not to mention HORRENDOUSLY OVERPRICED! They insisted that all sales are final, but never told my mother that when she bought the bag. They weren't even willing to budge on their policy during the holiday season. So I'm writing this review to warn people that they don't tell people that all sales are final in their establishment. And that despite their receipt saying a return can happen in three days they don't honor it. I will no longer be doing business with this Postal Annex. There are many nicer places to get a notary done and have your mail delivered. If I could leave a 0 star rating I would.

We were processing our Marriage Report to my Embassy and it needed multiple notaries, copies which…read morewas very 'tasky'. Jaqueline was 'bomb diggety' very helpful, kind and professional. Our go to for stuff like this.

If I could give zero stars, I would. My husband and I went to this location this morning, October…read more8, 2026, around 9:00 AM. The employee with pink hair was extremely disrespectful and rude, and I personally witnessed how poorly she treated my husband. It was entirely unprofessional. When you work in customer service, you should be willing to answer basic questions for customers. However, she refused to even speak with us. I don't know if this was because we are a biracial couple or because my husband is Asian, but she warmly greeted all the white customers who walked in while offering us complete silence, no hello, no good morning, nothing. Thankfully, another employee came over and assisted us instead. She was excellent, answered all our questions, and even showed us examples of how to address and mail an envelope (because not everyone knows how to do that!). To the employee with pink hair: I hope you read this, and I know you know exactly who is writing this. I truly hope you learn to treat all customers with respect and equality in the future.

I was looking forward to browsing this souvenir shop during our visit to Temecula, but…read moreunfortunately our experience ended before it even began. As we walked in, my husband noticed the clear plastic barrier around the checkout counter and casually asked if it was a COVID barrier. Instead of simply answering the question, the woman behind the counter immediately responded that it was "the stupidest thing she's ever heard anyone say." At first, we honestly thought she was joking because the response was so unexpected. It quickly became clear that she was being completely serious. We were taken aback by how rude and dismissive she was over a simple question. Customer service makes a huge difference, especially in a small local business. We chose to leave without purchasing anything and took our business elsewhere. Hopefully future visitors are treated with more courtesy and respect.

My brother and I went into this store and we started walking around. The lady look at my teen…read morebrother and told us we must leave because we will "break something" to profile people is crazy. Don't come unless you okie with people profiling you. In the photo is the lady who profiled us.