Good selection of office supplies and now features party city balloons The best service here is the Amazon returns there's 2 workers but they would benefit and get the job done faster if they can get another employee to scan the QR codes And give a recycle container for the boxes because your trash can and front of your store is full of empty boxes And yes cheap price for everything you get better value here then Amazon read more

Reducing my star rating on this Staples because of the unnecessary wait times for the Amazon returns. This place is one only a few places to return Amazon returns. Day after day there is a line of 5-15 people and the management will staff one person here. There are many other associates that walking around "looking" busy. The associates doing the returns are so unmotivated as well. I kind of don't blame them but the store manager should do something different. read more

They need to train their staff better.. apparently the UPS section doesn't mail stuff out? Kinda weird considering they're a mailing service.. waste of time standing in line for someone to not know how to do their job. She wasn't wearing a name tag or I'd put it in this review read more

The service is subpar. I witnessed a woman ask for help and I myself asked for help and 2 different staff (one was the manager) were disparaging. Also, the party city section is unstaffed and you basically have to help yourself. I decided to just go to Stater Bros because they have dedicated staff that help with your balloon order. read more

Amazon returns close at 7:00pm and employees are not nice at all when you walk in after 7:00pm. I was literally just standing there reading the sign they had and was barked at very snarkily without even being looked at. Sorry, had no idea it closed early, didn't mean to inconvenience you by standing reading a sign that should probably be out front. Consistently have really bad customer service here no matter what I come for. read more

I am looking for a new printer . Didn't think I would see it get anything here but I was surprised. They have a good selection of printers and I ended up getting a Brother laser printer. The prices were pretty good. Will return for other items. read more

I went with my daughter on Sunday about 11 a.m. to make an Amazon return at this store. While the line was long; the Staples/Amazon employee, Gil, was very quick, efficient and friendly, He didn't waste any time in helping customers. He announced to those in line "this line is for Amazon returns; if you are making a Staples purchase (he pointed to nearby cashier) that is the line you want to be in. If I were a Manager, Gil would certainly receive recognition with a bonus. There was another employee who was just as efficient with pulling over empty cardboard cartons to put the returns in. They worked both as a great team-like you would expect your empoyees to work. Quick and friendly were their actions. Gil was at the cashier desk when we walked out minutes later, as the Staples purchase line now became long. Need to hire more emplyees. read more

Really bad customer service here . The employees here need to be trained on how to speak to their customers. On the few occasions I have been here I always get the same rude ass employee who looks like she doesn't want to be there. Unfortunately I'm always so irritated with her customer service I don't even look at her name I just try to get in and out quickly to avoid a bigger issue but she has an ugly ass attitude and really needs to watch how she speaks to people. I only come here to return Amazon packages and just being in here a few minutes is dreadful . She tried to get crazy with me over my kids. When I walked into the store it was completely empty and there was not one other customer in site. When I entered it was only the cashier at the amazon drop off area so when I walked in I immediately approached her at the counter. With an ugly ass attitude she started to tell me that my kids were in the way of the walk way even though they were standing right next to me. They weren't moving around, jumping, running, grabbing things, simply just standing next to me. My 2 year old holding hands with my 11 year old and my 6 year old. She wanted them to stand away from me on the circles where people start to form the line. Her attitude was so disgusting that my 11 year old even noticed and asked why was she talking to me like that. JUST A REMINDER that some people are not as nice and will escalate things very quickly. Train your employees before a customer has to do it for you. Eventually nice people get fed up as well. Once I unfortunately go back to return more items I will update the review with her name ! read more

Worst customer service ever. Three women in printing section doing Nothing but sharing cellphone pics while my line grew to 10 people long. They looked over at my line and LAUGHED while the lone clerk processing my register was working TWO lines at once. I've done that job. If I was the boss i would have fired them all on the spot. read more

Nice redhead girl at the Amazon return great customer service wish everyone I would encounter be just like her !! 5 stars

Well I put an order for something before they canceled it after I pulled up. Then I put in another order for these two cats. Then they have them. My daughter puts in an order has me to pick it up. It says that they have it and told me to go pick it up but then when I get They have an issue with the package and they can't give me the package that they would call me when it's ready. So I wait like 3 hours to go back. Nobody ever called me so I call them. They tell me. Yeah your package is here to come get it. We'll take four people to release this package and 20 minutes later.Two trip two phone calls .I have all the information have the barcode I have the name have everything . They do not want to release the package for some reason it's just like they act like they have no education or something. Why are these people working here if no can't release packages? They still never explained why they would not give me the package. Why I had to make so many trips. What was wrong with the package? They just play like a bunch of dummies and didn't tell me anything. Can I sit there asking and I believe it was the manager. He Getting mad at me. Because I kept telling him scan the barcode and he wouldn't do that. read more

Every time I go in Hemet Staples to get 20 copies, they tell me to wait hours or fill out a work order for the next day!! Lousy service for a copy store!! I absolutely hate this place, and the staff are rude and nonchalant AF!! read more

The store manager Samantha is about as rude as can be. I went in looking for a toy and she told me they had none, I could clearly see a freight box full of them behind the counter and she told me those are for store pickup. I advised her that another associate told me that those are for purchase and she just shrugged her shoulders and said she didn't know. Then I explained to her the items couldn't be purchased online for in store pickup and she said she didn't care. Definitely won't be doing any more business here. read more

This is an edited review different from Google Maps as Yelp has more restrictions I really despise this staples! They treat Black customers so cruel it is sickening!!! Which is insane because their store manager is African American and very courteous. But man...I have been mistreated by M***, an elderly Caucasian woman while doing an Amazon return. Then today, some new, young girl rushed me with my box I intentionally left in the cart because someone informed her I left my product behind and ASSUMED I was leaving when I was just requesting a manager from another employee. Then that cashier had the AUDACITY to tell his other co-worker "She just started yelling at her" as if I wasn't just almost bulldozed over by this girl with my box shouting at me to take my stuff if I'm leaving, when in fact I wasn't. They wanted a scene. I caused one! My fellow Black Folk...be weary entering as THEY DO NOT LIKE US! It could be pure jealousy also. The aggressive approach, the lack of assistance and the way they speak is absolutely uncalled for and needs to be reprimanded expeditiously before someone catches a case with this store. read more

I checked, I double checked, I TRIPLE checked the number I faxed some paperwork to...I STILL do not know where my EXTREMELY important documents were faxed to! Even after receiving the fax confirmation page! The company never received the paperwork! It cost me less than $5 to fax my paperwork to someone somewhere in the world, but NOT to its intended destination! read more

Why have 1 person for drop off and cashier. Come on this is so ridiculous. Where is management? Why not jump in and help? Because the priority is the sales not the returns read more

The wait times are ridiculous!!!! All Lines. Lines for printed documents order pick up same girl also doing ups drop offs! The Amazon drop offs have one guy doing two jobs over working him and making lines longs! Came in with my kids and no child not even myself would have the patience to be waiting this long! Hire more people stop being stingy with your corporate money!!!! read more

10 Stars. The girl that helped me here was fantastic. She really went above and beyond to help me. Very cute Asian girl - SHE IS FANTASTIC. I hope you pay her well. She's worth it. read more

I have been here several more times since moving to Hemet and definitely would like to update my review! If ever there was a "superstar" employee award here it belongs to Ashley. I am dyslexic and sometimes it is hard to express verbally what I need specifically when I am not always sure what it is. I am a crafter and often need help with my orders/requests. Ashley is not only a great multitasker but she actually speaks "Lindaneese". Ashley listens to what I am attempting to do and then helps me with following through with making the magic happen. I truly appreciate the amazing customer service that she provides. All of the other employees are very helpful and kind but she speaks my language. Great job Ashley, you are truly a gem! Thank you for your patience and expertise. read more

Monica was very patient and helpful with my order of posters and banners. I waited at the Temecula "fed ex" location for a while an just left because no acknowledgment Thank you! read more

I went in lost and could not know how to take copies . Amanda helped me with my copies and assisted with my questions . She had a very good customer service attitude and was very kind I will return again thank s to her. read more

This Staples has the worst customer service, they are rude and don't even attempt to assist anyone. They don't apologize for being rude or that they had you stand in line for 30 minutes to be in the wrong line after one of their representatives had this sweet old lady stand is this line then when she got to the front; the "lady" behind the counter told her "your in the wrong spot, you have to go over there, I can't help you" as she raise her finger and pointed to where this sweet old lady needed to go but didn't really give any directions. I will not be returning to this store. Shame on Staples. read more

I LOVE this Staples! For my business I have a lot of printing needs that I use through them. Living all over, I have used many Staples, but this one is by far the best. The customer service is phenomenal and keeps me coming back to this location. Their 1 hour pickup service for their products is always so quick, usually within 10min of me placing the order it's ready. Love this location and the employees! read more

Nice smooth trip easily found what I was there for. Checkout went quick and not a hiccup, really nice crew person. Store more or less empty due to it being a night trip, aisles nice and clean. read more

Staples - Push pins - Printing Services Near Me - Hemet, California

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Brittany was EXCEPTIONALLY helpful! There was a bit of confusion with my emails and picture/documents to be printed but she didn't stop until it was figured out. Customer service was excellent and her apologies were endless for the wait, Thank you Brittany! read more

I order our Christmas cards here every year. The guy checking me out was very nice, good customer service my total was $19.84 and he joked it was the age he was born lol and I love the pens they sell here!! Only ones imma use! read more

This is a HUGE shout of thanks to Laurie in the copy and print dept. She treated me kindly and respectfully in each of my 2 visits this week. I watched with amazement while Laurie balanced a very busy and understaffed dept through 5 or 6 customers at one time. Respectfully, happily and successfully. I was incredibly impressed and grateful. She mentioned to me she had been transferred to this department recently. Hey, Staples, you have an all star read more

Girls in the printing area are super helpful, I believe there names were Lupe and the other young girl with the loooong ponytail was also very helpful read more

Tina in the printing department was the best she made that experience quick and easy and well informed me on what print I needed! thanks so much tina! read more

Laura at Staples copy center is awesome. Twice, on two separate days, she was so helpful with a printing order. She was quick and gave my church a break in the cost. I can't thank her enough for the efficient help, with a smile, both times. AWESOME LAURA! read more

Went in yesterday to get photo paper for my daughter. Immediately when we walked in my daughter and I were greeted by associate "Brad". Brad not only directed us to where the photo paper was(very back of the store) but without asking volunteered to escort us back to the photo paper and then proceeded to explain to us the various types of paper that Staples offers. Having now lived in Hemet for about 3 1/2 years, I realized that Brad represents most of what is wrong with the majority of business's in this city that I have frequented. They lack customer service and/or do the minimum. Brad however was not only pleasant but went way beyond the call of duty and I really appreciate that in this day and age. Staples, you have got yourself one outstanding employee in Brad. I will without a doubt be back because of his great service. Thanks again Brad. read more

Our next Staples order went the same as the first. Each day On Trac would put in their notes "unable to deliver before 5pm". More calls to Corporate and a week later On Trac made the delivery. However, this past week, all items were delivered by UPS less than 24 hours after we placed the order! Good job Staples! Thank you for using a reliable carrier this time! read more

The staff was friendly and very helpful. I had copies made and the price was very reasonable. Great selection of home and office needs.

I come to this Staples to print and always have to wait because of the 5 machines they have, there are always 2-3 of them broken. This is a bit annoying but I have still gone time and time again. What made me write this review is my last visit there. Usually everyone I have encountered at this store both at the registers and at the self service print center have been great. Unfortunately this last time I met Ashley. Ashley paced around the area like someone in charge but did nothing to help unless asked. Multiple times myself, and others in the area, looked over to her for assistance but unable to read customers we each had to actually speak out to her. When we did ask Ashley for help, she acted like an irritated spouse or upset teenager. She would grab things or begin the process without speaking and would then put whatever she grabbed out of your hand down on the machine and walk away without saying anything. It was weird and I found it to be really rude. I did mention it to the manager that day who was kind and totally opposite of Ashley but I still feel the need to post this here. Staples could be really great if they kept the machinery working and made sure to staff people that want to work with people in the self service printing center. After all, as a customer, I don't "want" to ask you for things either, I just want to print my papers and go, but if I do ask, it is because something is not working. Bottom line: If you go, now you know, deal with other associates if you have to and expect to wait a bit to print. read more

Brought my laptop here for check up. Cost me $105 . Then paid for ram to be added. Asked for 8 gigs ram, got 4. No notes from tech. Desk couldn't tell me what was done because person who "fixed" left two ram logs. They were not able to tell whether she had installed new ram or not, but they said she didn't install 8 gigs as asked. They basically couldn't tell me anything and Rebecca wouldn't be back until after weekend. Bad bad bad. Will never take computer there again. Go anywhere but there. read more

Staples - Printing Services Near Me - Hemet, California

We only have one office supply store in Hemet. Thank God they have everything we may need. I have printed documents when my printer failed, purchased a new printer, bought off the clearance section, file boxes for my home office. Glad they are here read more

This place used to be "heaven" so to speak, for geeks and for office supplies. I can't see myself ever going back, now though unless the manager leaves. I spent over $1,000 there, yesterday Dec. 31, 2015. Did not get a tape receipt at checkout. NO RECEPT! NO RECEPT! NO RECEPT! Zero help with 2 shopping carts. I got 13 pages, 8 1/2" by 11" that had Staples Jargon all over it. INSTEAD OF A RECEIPT. Instead of a receipt it said 90 items it said on it "somwhere." Did they count 12 packs of pens as 12 items, lol? Yeh, I got a years worth of markers, couldn't find anyone on the floor, to help me, although all the help in thr store, "knew I needed help but said they were helping others or were in the wrong department. . Near the end, a lot of things wouldn't fit in my cart, (from the beginning, actually) then at the end, somebody 1 employee ordered a few things to be delivered for me. The PAPER SHE GAVE ME SAID IT WAS NOT A RECEIPT BUT A COPY OF A RECEIPT, and was NOT GOOD FOR returns, (huh?). The manager now, fyi, Apparently as of Dec 31, 2015, the "MANAGER" there "is a xxxxxx female" xxxxx xxxx xxxxx She told me that my Papers (13 pages) were "good for returns." I never asked her that! I just need a receipt for accounting, duh? She told a stranger on the phone I was a bad customer. That I am there everyday returning things. Truth I'm too busy to ever ever go there at all. Its cheaper for me to give things away than to return anything. I knew the old long time Staple's managers' names, by face, they knew me, All geniuses. I've never seen this woman in my life, I'd have noticed it. OH YEH. No customers yesterday could find their HP inks. And I'm good at HP ink. So I wound up helping the HP ink customers' all getting their ink for them. I STILL DON'T HAVE A RECEIPT FOR MY STUFF. I told her b4 I left, that I had a 4pm chiropractor appt for my back. She said they were open till 7 pm. And she would still be there. & That to get a receipt, that I had to unload my car, reload shopping carts, which really required help. "Return it all," (huh?) that the "register tape" had been empty at the time of my check-out. She told everyone a different story including me. That then we had to "rerurn it all ? Cancel all my delivery items, ring it all back up again re-order the delivery items. Then I could get a receipt. . Had zero problems at Hemet Staples Since 2002.. I'm a female, I have all the female problems we all get, but never let it control me. I hope the store, Register, Customer Service desk security tapes are secured. I got 13 pages of "Copy of a Receipt", "Not Good for Returns." Every item took up 6 lines of text, for each item including 99¢ Seasonal holiday cards, marked down. The papers 13 pages are 90% Staples Jargon stating weird stuff, like a full line for each coupon I didn't have. What coupons I didn't have? I came in with no bullsh@t coupons. No Sale fliers in the front. & NO RECEIPT FOR over $1,100 in merchandise." From a Hemet Store. My back hurts so bad after lugging all that stuff 2 extra times. I'm so sore, I can't unload my car. May hubby CAN'T help, he had statin poisoning & I need a 2015 receipt! And yeh, its Jan 01 2016 right now. And I would have spent 4k more in supplies, but no "help" in the store. read more

Staples - Stars LOGO, their Motto, That was Easy! - Printing Services Near Me - Hemet, California

Convenient location right off the main drag. It was clean and everything was nicely displayed. There were plenty of staff on hand to help and wasn't busy. There was a copy center as well as a tech center to help with diagnostics and repair. Their check out center is a little odd. They only have two check out stands and with the amount of people working only one was open. There wasn't a big line, but that's a pet peeve of mine. Waiting in line when there are a bunch of workers walking around you, not assisting an immediate need. Other than that, a great experience. read more

This is now the only dedicated office supply store in town, after Office Depot recently closed. They offer same day printing, which is awesome, but that dept is crazy busy, and you sometimes have to wait in line FOREVER. They don't have enough help. If it continues, I'll go To Menifee. They have had plenty of time to hire people and get them trained. Like 5 months. NO EXCUSE!! The Store Manager runs away from the print dept where there are approx 6 people in line, and 8 at the counters. I watched him, and he ran to open a second register up front. There was 1 person in line, there. I can only assume he didn't want to be in the print dept. Probably out of his comfort zone. read more

I have to make sure Caytalyn (I think that's how she spells it) in the printer services. I went in to print out a resume and I needed help since I've never used their services. Caytalyn was the sweetest person, unlike her coworker that was there that can't handle the pressure of a busy day. Thank you for your help Caytalyn. read more