NICE NEW STAFF! I remember when this place was ran by not-so-friendly "Karens", therefore I was happy to walk-in and be greeted by friendly new employees! The girls working the desk were very helpful and packaged my Mom's items quickly. Also, the staff never made us wait unnecessarily. The store is pretty neat and orderly. Boxes are clearly displayed in the back and there's quite a few gifts, cards, and items for those interested in shipping cool little memorabilia. I also found plenty of office items and possible decorations. PostalAnnex+ also has a small P.O. Box section, it's smaller than a UPS P.O Box station but it's still helpful and convenient. My only gripe for this place is that shipping a few small art items like crayons and a small toy (all in a super small box) cost over $30. It's kind of insane how much shipping costs now. Our box wasn't heavy lol. Oh well, the service requested was provided and I guess we had to bite the bullet on this one... read more

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Before Christmas I went in to return an item that turned out to have a FedEx label on it. Clearly, I did not need the requested service even though I'd stood in line. Rather than making me feel stupid, the clerk kindly explained it to me (like you wish someone would treat your most dear loved one) and even though I got my mistake immediately, I was super grateful that she was so kind. Regarding hostility & mansplaining: A young guy was making a loud public scene, and the whole team of women working there handled it so professionally and respectfully, I could not have been more impressed. It made me happy to "have their back" if they needed it. Post Office boxes are a good value here and I'll probably get one when I find time. Way to go, ladies! read more

Tyler was very kind and helpful to me when I came in and needed to send a package to my son, he picked out the right size box and explained all the details as far as price and when the package would get to the destination, thank you Tyler read more

Went here this afternoon Amazing postal annex! Tyler helped me out step by step on sending a package out for me. I'm a senior and he took his time great employee! Please go there for all your postal needs! A+ read more

We have been receiving our mail at this location for over seven years. I've always been greeted with beautiful smiles and positive energy and attitude. Thanks Kim, Grace, and Sharon, you ladies are amazing. read more

I was at the facility on April the 5th approximately 12pm, And met Kimberly. She was the technician for for fingerprinting. She was an outstanding employee. We had several issues trying to get my prints to appear. She tried very hard and every way possible to try to make that work. We were able to get a few green Approved for finger print, but she did not give up and, I was super impressed with her professionalism friendliness enjoying her job. Kimberly was an outstanding Employee. I had great customer experience. Keep up the awesome job Kimberly, You are a great access to the company. Carrie read more

PostalAnnex+ - Shipping Centers Near Me - Hemet, California

I had a great experience at postal annex + Two very nice ladies helped me package my product up and get it shipped. I'm brand new to shipping/making boxes and they were both courteous and skillful! read more

They require msk But they want you to buy one for $5.99. They don't come to the counter to talk to you all day just sit on their ass and yell across the counter. Lazy people who make no sense read more

The ladies that work in there are the sweetest and if we are expecting an important piece of mail for them to look out for, they always let us know and remember! It's never that serious having to wait a little bit for some things and they don't make up the prices, they just work there, so I appreciate all their hard work for the public. I've been using this location ever since I was little and they have never let me down, ALWAYS RECOMMEND THEM!!! read more

Always a good job, rarely too busy. It's usually on the way to some other stop, so super convenient.

I had to return an area rug. It was big and it did not arrive in a box. Gracie helped me put it in a mattress bag to ship it. She went above and beyond. Also, the line was very short. I have been going to the post office and UPS store and been standing in ridiculously long lines. This is my new go to place. read more

My first time at this postal annex and I'm really happy that I came here. I wanted to drop stuff here and they helped me immediately. They weren't busy at all. The process was super quick and the girl who helped me was really nice read more

Honestly , I look forward to sending packages and seeing such friendly faces. . Always there to assist and ask u with a smile how's ur day ? Makes us forget about all the problems of the day and greet us like it's a joy to serve you. Now I even got a P.O. Box just for my packages only! I read more

Making customers wait and not acknowledging that they are there is not good for your business. Waited a good 7 minutes and I walked out from being ignored. I get there is another customer ur dealing with but acknowledgement of my presence would be nice. Won't return here again. read more

I was very disappointed with the service from postal annex the lady at the front desk blonde short hair extremely rude refused to give her name. We ended up leaving and preferring to do business elsewhere. read more

if I could leave no stars or a half of a star - I would. This place has horrible customer service - the two girls up front are extremely rude - lazy and just sit there and tell you what they CAN'T do to help you. Very negative employees - with bad attitudes! The management here must have changed for the worst - been coming here since 2005 and the previous owners were wonderful. Not any more, sadly. Just a bunch of lazy negative people that are not helpful at all. Will NEVER enter that place again ! Will be doing my postal needs elsewhere read more

I had very important papers I needed to copy and fax I was so confused and needed help . Gracie helped me figure it out and assisted me in getting copy's made and then paper work faxed . Thank you Gracie for making the entire transaction stress free read more

Gracie was awesome right from the get go. Her customer service was on point especially being in the middle of a rush hour! She greeted me right away and helped made my transaction as smooth as possible. Thank you Gracie! read more

Gracie was the most helpful! I came in with a little bit of anxiety, having had a hard time trying to ship the same item at the post office. Gracie made the process so easy, she was so helpful and she did it all without me even asking for help. She is such an awesome employee! Definitely going to use this postal annex for any future mailing needs! read more

I bought a postage stamp and a gift card. The card was only $3.25. I paid for the stamp and card, and when I got home I looked at my receipt and the regular postage stamp cost me 90 cents!!! I called them and they confirmed the cost for a stamp is 90 cents! I was floored! I asked the clerk to double check the price and sure enough, that's what they charge. Its theoretically a service related charge, like a convenience fee, but in reality it's simply price gouging. I'll continue going there because they sell a large variety of cute jewelery, as well as all sorts of pens, paper, note pads, etc. and full service as far as certified letters and more. read more

When was the last time you were greeted with open arms. A smile and a huge HELLOOO!....Kim and Gracie at the West Hemet location seem to embody CUSTOMER SERVICE! Very rarely do I wait longer than 5 minutes, am always greeted with a smile and a hello (or welcome) read more

It would have been nice if they warned me ahead of time how expensive it was going to be! Over $200 to send a violin to Oregon. Granted they packed it up nice but when they told me the cost I was shocked. I'm sure that that Luis Dejoy guy had a lot to do with raising rates and goofing up service so I can't be totally mad at Postal Annex. read more

Rude employees work here.. Everytime I walk in there always doing nothing but gossiping and talk to other folks that are just visiting instead of paying attention to the costumers.. they don't say hello nor greet you to feel welcome. There so lazy and they complain about doing work. This place is a big thumbs down. I was so insulted when I went there today. The guy there just didn't want to work and didn't please his customers because he wanted to be lazy as hell. This company is not about customer service period. They suck! So disappointed be in postal annex on Stetson read more

Kim and Gracie are always kind, courteous, and respectful. They are knowledgeable and go out of their way to help and accommodated me when I needed mail held or forwarded, and when I needed to let a friend use my box. I will miss seeing them each day to pick up my mail. read more

I absolutely love going here to pick up my packages and mail. Gracie is amazing! She see's me coming and has my stuff all ready for me. That puts such a big smile on my face to be treated like that. She makes you feel like family with her friendly smile and attentiveness. I highly recommend using this location. Kimberly is an amazing Lady as well. Since day one of renting the box she has always been helpful in many ways. She has a very welcoming and friendly personality, you feel like family. I highly recommend doing business with them. read more

Rude employees and Owner takes no responsibility for issues. Go to FedEx store or UPS store. Much more professional than this inexperienced business. Horrible customer service...!! Kimberly clearly has anger issues... so rude to paying customers.... read more

First off post the correct hours of business for services you conduct, second do not come here if your considering getting a live scan done these people only do it from 10-2pm like you all are open till 6pm what are you all doing during those hours ? I would recommend Live Scan Hemet Fingerprinting Services which is cheaper than postal Annex and some of the best customer service I've received upon entry never go to postal annex if you want to waste your time head on down to 414 s palm ave suit a, hemet Ca btw it's appointment only which doesn't matter because postal annex won't take 5 minutes of there time to scan some fingerprints like seriously postal work is easy Whats 76 dollars you missed out on gonna hurt you for ? read more

Was working in the area and needed an important document notarized for school, stopped by here to get it done. They were welcoming, friendly and quick serving. Would definitely visit again if I needed to. read more

Gracie was very helpful and kind. I definitely look forward to her service in the future.

Kim at Postal Annex was amazing. I went in to have a birth certificate application notarized and she helped me understand the process and tips to make it easier. She helped me pull up the county website and make an appointment saving me 12 weeks of waiting for it in the mail. Both girls were incredibly friendly and they have super cute thing to look at and purchase while you wait. I highly recommend them. read more

i really don't care what the other reviews say good or bad....gracie and Kimberly are a different brand of people who are so courteous and professional and will take special time out to make sure you as the customer are content with your visit read more

They take pictures for passports here!! And that's all I needed. 5 minutes and less than 12 bucks later, I was out the door with my mug shot for my passport. It looked awful, to no fault of the Postal Annex photographer though! Some people just aren't meant to take pictures without smiling; I am one. The two employees were happy, smiling, and made the otherwise miserable experience a happy one. Thank you! read more

Lost my package...they won't help find it. Say it's not their problem. Have Postal Annex receipt from drop-off to them but that means nothing. Hope you have better luck if you try them. I would take the time and drive to another location if you want your package to get delivered. UPDATE: Postal Annex takes no responsibility for lost packages regardless of having a receipt. FedEx and UPS cannot do anything if they do not scan it...Postal Annex scanning DOES NOT count for UPS or FedEx. Drop off at UPS or FedEx locations ONLY or your insurance claim will be denied. read more

My family and I have been going to this Postal Annex for years (we live very close to it). Henry and the staff are great people. It is expensive, but it is worth it for the service. read more

We have been at this facility several times. They are always very helpful and work very hard to meet our needs. Today in particular they were even more helpful. We had to renew out passports. They helped us with every step. Double checking our applications to be sure they were compete and then finishing the process for us attaching the photos, guiding us through the fees requirement and putting it all in an envelope for us. The young lady basically was our advisor through the whole process. The cost was only the cost of photos and postage. They did all of that guiding only to be sure we had all of our ducks in a row for the renewal application. I just know every time I go here I am going to have a good customer service experience. read more

They are always friendly here, they have everything I need to ship and they have cool little trinkets too. The manager here is really nice. I can go to the postal office (yeah right), UPS store or Fed Ex anytime but I always come here because of the service. And their prices are great too. Can't go wrong. And great location too (in the Wal-mart shopping center). read more

PostalAnnex+ - Shipping Centers Near Me - Hemet, California

Wonderful postal box rental place. Henry, Stephanie, and Kimberly are wonderful, and always take great care of me. I prefer to get my mail and packages here than at my home address, as I know that they will be secure and safe until I come to pick them up. Highly recommended. read more

Henry and his staff are wonderful. They care about the community around them. When my wife and I feel on some hard times this staff does everything they can possibly do. Amazing people read more

What a wonderful alternative to going to the ever so crowded post office. I was in and out, and the girl working the counter helped me so much. Made the stress of sending a package very easy and I will definitely return in the future. read more

Wonderful store, professional and courteous customer service, everything at your fingertips and processed fast. Stephanie is amazingly efficient and flawlessly multitasking...Highly recommended! read more