This mail depot offers a lot of amenities. You can pay your utilities, send off your packages, buy…read morereally unique and fun gifts. They offer PO Boxes, and they also do notary. Every time I've gone into the shop they work quickly and efficiently. They are polite and professional.

Horrible. the elder lady working was rude, wasn't informative or helpful. I asked to print papers…read moreand she said I would have to send them to her email. then continued to fold papers. HORRIBLE CUSTOMER SERVICE I had to ask for the email and after I felt unwelcome so I rather drove across town then to pay money to such a low value place.

You pay 3 to 4 dollars more here to ship than post office. Nice he types legible lable. Yesterday…read morepaid 8 dollars for what would have been 5 ar post office. Checked tracking number this morning disnt even get into mail. Ge still has it. Pay more for less.

what a great local post office! super friendly woman who works there. very helpful and always gives…read moreme a smile :) my packages always ship quickly and the staff is eager to help. highly recommend.

utilized their services when i really needed it. it was really convenient and the attendant was…read morereally helpful! Good service!

Bertha K. Unprofessionalism, terrible value. I paid $76.83 for next-day delivery on 11/21/25. It's…read more11/25/25, and the letter has not reached its destination within the United States. Terrible customer service!!

I rented a mailbox there and I am still renting. I paid for the full six months rent until I was…read moreable to get my residence established. I asked for the rest of my money back, which would be four months rent that they owe me. I went in and asked for it and they said that because people don't pay their rent there, I can't give you the money back, but please come back at the end of the month. I will ask my brother if it's OK if I can give you your money back that's four months rent that they owe me and I am still trying to collect it. It's poor management and very unfair practice. I would not recommend anyone using this place because of their unfair, practice of not giving back what is owed to the customer when it's asked for.i went n again to talk to ricks wife and she wasn't there i called again and his wife wasn't there then i was told she contacted me about my refund and i never got a called and y then Rick tells Me that she will only give back some of the money not all of it I was only asking for the august thru November months which would come to 80$ if rick values customer service I find this very unfair customer service that every time I try to ask for his wife she seems to always be gone then Rick says there were notes left that she checked into the post office about refund and he said he couldn't understand what she was talking about. Well, yes there is just a partial refund allowed back to me August through November which would come to $80 because it is $20 a month too rent one of the post boxes Resolved Ok Annie call me explain rules of post office and apparently u are not allowed full refunds so this is how the government works on keeping money that is right fully the customers and I find n future to never pay ahead on post office boxes she was very kind about the whole situation and has been resolved

It's AUGUST OF 2022 and she still won't help you if you don't have a mask. Ok fine, BUT when I…read morewalked in (without a mask on) she asked if I would wait for a couple minutes. After several minutes, she was ready to help me but wouldn't because I didn't have a mask. Why didn't she tell me I needed a mask when she first asked if I'd wait?!? That's a good way to run off business...I for sure won't be back.

I wish I could give 0 stars. This place has a sign that says New Owner. Call Candi. There is no…read moreanswer. The voice mailbox is either full or she never responds to the voicemail I CAN leave. I've called many many times and BEGGED her to call me back. She has not done so. I haven't been able to get my mail in 2 months!!! This HAS to be illegal! I'm going to file a complaint with the City of Hemet and the BBB over this sham business!! She's is basically hijacking my mail!! Holding it hostage!! How am I supposed to get bills that need to be payed, or important correspondence! DO NOT EVEN TRY TO GO TO THIS RIPOFF BUSINESS!!!!!

The old owners just shut their doors and the new owners opened a few weeks later. lost mail…read more forever. Then they lost mail again. This time almost a thousand dollars worth. Fed Ex dropped it off, then it just disappeared. They won't pay me and I don't know who to go to because they won't tell me who owns it and they have no business license. Wanna lose mail? Rent a mailbox here.

1) This store is NOT REPUTABLE. Their receipt says no returns in three days. Yet this woman behind…read morethe counter insisted that ALL SALES ARE FINAL. 2) The staff is not friendly. I came to return a bag my mother purchased from here because she bought it for me, but it's just unfortunately not my style. Not to mention HORRENDOUSLY OVERPRICED! They insisted that all sales are final, but never told my mother that when she bought the bag. They weren't even willing to budge on their policy during the holiday season. So I'm writing this review to warn people that they don't tell people that all sales are final in their establishment. And that despite their receipt saying a return can happen in three days they don't honor it. I will no longer be doing business with this Postal Annex. There are many nicer places to get a notary done and have your mail delivered. If I could leave a 0 star rating I would.

Love this place, always has quick, friendly service. Lots of services too as well as a nice…read moreassortment of things for sale, from mailing supplies to jewelry. Every experience I have had here has been positive.

I've always had good experiences at this location in the past, but today was a completely different…read morestory. I brought my grandparents in for a simple notarization, which should've been quick and easy. While I was having a normal, casual conversation with my grandmother nothing disruptive or related to the document the notary suddenly stopped what she was doing and told me to stop talking. I told her that she might want to work on her customer service skills, and honestly, that could have been the end of it. But instead, she decided to keep arguing with me, as if she couldn't just let it go. What really stood out was how she repeatedly felt the need to remind me that "everyone always compliments her customer service." I'm not sure why that mattered in the moment, because her attitude during this interaction was the complete opposite of what I'd call good customer service. It didn't stop there. She leaned over the counter toward my grandfather in a way that felt condescending almost like she was questioning whether he was of sound mind to understand what he was signing. That was completely unnecessary and honestly insulting, considering he is perfectly healthy and fully aware of everything he does. At that point, my grandparents were so uncomfortable they refused to stay any longer. We went to UPS immediately after, and not only did they notarize the document quickly and politely, but even they found it surprising that someone would act like that over something so small. There was zero issue at UPS with me having a simple conversation, and they treated my grandparents with the respect they deserve. I've always given this location the benefit of the doubt because of past positive experiences, but this visit was disappointing and unprofessional. If you're in customer service, you have to be able to handle simple interactions without turning them into unnecessary conflicts or making customers feel uncomfortable. Hopefully this location addresses this kind of behavior, because it's not at all what I've come to expect here.

I have been a customer of this location for quite sometime. Every single time I have come in,…read moreeveryone has been extremely nice and friendly. I like all the gals that work here. They all welcome me and are very pleasant. I am always kindly greeted when I come in and leave. I have no problem coming here and have done all sorts of business. Whether it be a mailbox, drop off, shipping, stamps or purchasing items in the store. No issues. Thanks everyone and see you all soon!

I had chosen this business as my mail center for a contract with IPostal1. This month and last…read moremonth Feb and March 2026 i noticed charges for storage in the amount of $124, this is in addition to my monthly service fee. I contacted both IPostal and Men Mailboxes and received a refund of $59 without explanation of what the charges credited vs still outstanding. As I attempted to get a refund, Beverly stated the item numbers were from December 2025, that I had picked up. I was not in control of her system, and the way I would pick up my mail would be marking all items on my app and making an appt. To date the items creating the storage have never been in my app and do not show as being picked up within all transactions. The problem was clearly within the center's system. Beverly stated she ran my card 3 times and it didn't go through which deleted the items...but they still were creating storage charges so I guess they were semi-deleted. The situation is a problem they must work out and not something I should be charged for, but Beverly refuses to refund the charges and plans to keep my money. I noticed also within my trabsaction history there were dates noted my being there when I wasn't. One of the dates was a day I was in surgery, so the record keeping is inaccurate heightening the chances of problems that will result in charges and confusion. In addition, she terminated my acount and told me she would not be transferring or holding any mail for me. She stated anything that comes will be returned. IPostal has been given the information but they said she can terminate me at her discretion. There is a formal complaint in progress, but meanwhile I can't afford to establish a new box and I have important Court documents expected any day. This is completely unprofessional and I must warn anyone thinking of doing business with them of the unfair and unprofessional actions of Beverly. i would think twice about having a card on file with them allowing charges that even if wrong will not be refunded. I am considering small claims out of principle.

So easy here to send and receive packages. Owners are super nice and go above and beyond. Personal…read moremail boxes here are a nice way to make sure your mail is not stolen from your home.