We were processing our Marriage Report to my Embassy and it needed multiple notaries, copies which…read morewas very 'tasky'. Jaqueline was 'bomb diggety' very helpful, kind and professional. Our go to for stuff like this.

I've always had good experiences at this location in the past, but today was a completely different…read morestory. I brought my grandparents in for a simple notarization, which should've been quick and easy. While I was having a normal, casual conversation with my grandmother nothing disruptive or related to the document the notary suddenly stopped what she was doing and told me to stop talking. I told her that she might want to work on her customer service skills, and honestly, that could have been the end of it. But instead, she decided to keep arguing with me, as if she couldn't just let it go. What really stood out was how she repeatedly felt the need to remind me that "everyone always compliments her customer service." I'm not sure why that mattered in the moment, because her attitude during this interaction was the complete opposite of what I'd call good customer service. It didn't stop there. She leaned over the counter toward my grandfather in a way that felt condescending almost like she was questioning whether he was of sound mind to understand what he was signing. That was completely unnecessary and honestly insulting, considering he is perfectly healthy and fully aware of everything he does. At that point, my grandparents were so uncomfortable they refused to stay any longer. We went to UPS immediately after, and not only did they notarize the document quickly and politely, but even they found it surprising that someone would act like that over something so small. There was zero issue at UPS with me having a simple conversation, and they treated my grandparents with the respect they deserve. I've always given this location the benefit of the doubt because of past positive experiences, but this visit was disappointing and unprofessional. If you're in customer service, you have to be able to handle simple interactions without turning them into unnecessary conflicts or making customers feel uncomfortable. Hopefully this location addresses this kind of behavior, because it's not at all what I've come to expect here.

Great location, nice staff, and decently priced. This location is usually bogged down with the 10…read morepeople returning amazon stuff which can be frustrating as it bogs the lines down.

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

Best postal LX ever went in today for a notary had the pleasure of working with Jessica and…read moreMarbella probably the two best employees PostalAnnex will ever have great ladies make you feel comfortable at home and just like your family when you come in definitely go do business at this post Lex

Good stop to take care of packages by different carriers. Nothing crazy or extravagant.read more

First time at this location. This review is for one person only…read more First off, Janet, you are amazing. You went above and beyond to assist and help me with my service. Outstanding . I really appreciate your kind service. Your service and kindness was top tier. I cannot say that enough. Thank you so much for your help.

The USPS had a well deserved bad rap on them, from let's say since the mid-nineties. But no more…read more Whatever, Postmaster Genera Louis DeJoy is doing, I'm a fan. If you believe that statement is an exaggeration, may I suggest stoping into a MailBox, Etc store and compare FedEx, UPS, DHL prices. Mind you, paying $0.73 for my Keith Herring Forever stamps may not be fun, but the prices from the USPS competitors, will make you wince.

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!

We normally go to the one off Clinton Keith, occasionally we will stop in here if we have to run to…read moreAlbertsons. Service is always quick, friendly and nice. The day we went in, the lady who was helping us with returns kept mixing up the labels between three items and said my husband was giving her the incorrect barcodes. She seemed to be getting frazzled over it, but my husband said she is always like that when it gets busy, like she is unable to multi-task without getting worked up over it.

Guy showed up 10 minutes late to open then acted like I was inconveniencing him by even being…read morethere. Walked right out. No thanks.

I sent out 25 graduation invitations using their USPS slot/ box, thinking this has to be better…read morethan using my mailbox. Come to find out a little over a week, no one received the invitations. I thought that was strange, so I decided to stop by and ask what happened. They said they dont know and for me to check with the post office I thought that was bizarre! I mean, they choose to be the middle man, and i get screwed. So I had to go buy 25 more invitations, labels, and postage. This time, i decided to mail them from the post office themself, and guess what?! They all received the invitations. I dont believe in coincidence. i believe postal annex lost my invitations. I won't be using them for any of my shipping needs

These ladies are amazing in more ways then one. They are so helpful with everything their…read morestorefront offers. Shipping is convenient and personal. Bill payments is efficient and fast. The notary is awesome so kind and helpful. Local stop for school district staff, volunteers, or chaperones- fast dept of justice and fbi screenings - live scan An awesome team, deserving the locals business for utility payments, shipping, postal office box, notary, etc. The store is filled with cute little items.

I am so disappointed and furious with Maria at SOS Postal. She is hands down the most rude,…read moreunservice oriented person I have dealt with in 45 years. Having a horrible time tracking down a package for one of our employees. Called her several times to get information and she kept hanging up on me. Then would not answer the phone. I'd really like to find out the owners name and number. Horrible, horrible person. I sure would not like her representing my organization.

Monday, 11-11-2024: After my doctor's appointment nearby, I came here to drop off six Lexmark…read morelaser printer cartridges from work for recycling. I was greeted nicely and given a warm welcome by one of the associates as I entered. After scanning all the packages they took it back and promptly gave me a receipt. This postal annex is really cute and organized. They offer many fun items for sale. On display to the right of the cash register were some mini novelty clocks. I purchased a golf themed clock for my husband for Christmas. I plan on returning and buying two more clocks: an excavator and a medical one. I was given a coupon upon purchase so I saved some money. Although this is some distance from my home I wouldn't hesitate to return here for their novelty items and exceptional customer service.

The PostalAnnex at California Oaks (Murrieta, No. 92563)…read more Murrieta, California. The wide avenues of Riverside County stretch beneath a relentless sun, where strip malls rise like modest caravanserais along the trail. Tucked into one such outpost at 40960 California Oaks Road lies PostalAnnex--a quiet emporium of shipping, printing, and the unexpected. You arrive expecting the usual postal rites: boxes, tape, the faint scent of cardboard. What you discover instead is a pleasant revelation--this unassuming annex offers LiveScan fingerprinting, a service as rare in these parts as a cool breeze in July. Convenient? Exceedingly so. Mere minutes from the highway, sparing one the pilgrimage to distant county offices or sterile government halls. The gentleman behind the counter greets you with genuine courtesy--no hurried sighs, no veiled impatience. Friendly, efficient, almost disarmingly so. The process unfolds with expeditionary grace: forms completed, fingers rolled across the glass platen, digital ghosts captured and dispatched to whatever bureaucracy awaits them. The entire affair? A brisk twelve to fifteen minutes--swift enough to feel like a minor detour on a grand journey. The store itself brims with character: shelves laden with knickknacks, gadgets, greeting cards, and the sort of eclectic inventory that invites browsing. A touch of organized chaos, the mark of a true general store reborn for the modern age. One small quibble--the scanning platen bears the faint fingerprints of previous travelers, a light film that speaks of steady use rather than neglect. Nothing, however, that a quick mist of Purell cannot remedy (bring your own, or politely request; either suffices). Service requested: LiveScan fingerprinting. Quality: swift and personable. Value: exceptional, given the rarity and proximity. In a landscape where such services are often distant or dour, this PostalAnnex stands as a welcome surprise--an oasis of convenience and cordiality. One leaves with clean records (eventually) and a lighter step. Yes. Most certainly.