Janelle was very polite, sweet & helpful! I really appreciated the help I was able to get in and…read moreout fast.

I rarely ever give reviews because I feel like people are too harsh, but this place was awful…read more Waited in line to have a notary done and drop off five and she wouldn't do the notary because there's other people in line. The person in front of me took longer than a notary behind me took longer than notary I went next-door ate lunch came back. There was two people waited in line. There was no one behind person was doing fingerprinting for somebody else and the second person wouldn't do a notary in case someone else came in. I don't know if you're familiar with how long a notary takes but it's 2 to 3 minutes if you're decent speed five minutes if you're a slow notary.

I've always had good experiences at this location in the past, but today was a completely different…read morestory. I brought my grandparents in for a simple notarization, which should've been quick and easy. While I was having a normal, casual conversation with my grandmother nothing disruptive or related to the document the notary suddenly stopped what she was doing and told me to stop talking. I told her that she might want to work on her customer service skills, and honestly, that could have been the end of it. But instead, she decided to keep arguing with me, as if she couldn't just let it go. What really stood out was how she repeatedly felt the need to remind me that "everyone always compliments her customer service." I'm not sure why that mattered in the moment, because her attitude during this interaction was the complete opposite of what I'd call good customer service. It didn't stop there. She leaned over the counter toward my grandfather in a way that felt condescending almost like she was questioning whether he was of sound mind to understand what he was signing. That was completely unnecessary and honestly insulting, considering he is perfectly healthy and fully aware of everything he does. At that point, my grandparents were so uncomfortable they refused to stay any longer. We went to UPS immediately after, and not only did they notarize the document quickly and politely, but even they found it surprising that someone would act like that over something so small. There was zero issue at UPS with me having a simple conversation, and they treated my grandparents with the respect they deserve. I've always given this location the benefit of the doubt because of past positive experiences, but this visit was disappointing and unprofessional. If you're in customer service, you have to be able to handle simple interactions without turning them into unnecessary conflicts or making customers feel uncomfortable. Hopefully this location addresses this kind of behavior, because it's not at all what I've come to expect here.

I have been a customer of this location for quite sometime. Every single time I have come in,…read moreeveryone has been extremely nice and friendly. I like all the gals that work here. They all welcome me and are very pleasant. I am always kindly greeted when I come in and leave. I have no problem coming here and have done all sorts of business. Whether it be a mailbox, drop off, shipping, stamps or purchasing items in the store. No issues. Thanks everyone and see you all soon!

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

Buddy the UPS driver is the best, he will make sure that he delivers the packages to the correct…read moreaddress. He is very professional, courteous, and efficient. His communication skills, attention to detail, and customer service skills are outstanding.

This mail depot offers a lot of amenities. You can pay your utilities, send off your packages, buy…read morereally unique and fun gifts. They offer PO Boxes, and they also do notary. Every time I've gone into the shop they work quickly and efficiently. They are polite and professional.

Horrible. the elder lady working was rude, wasn't informative or helpful. I asked to print papers…read moreand she said I would have to send them to her email. then continued to fold papers. HORRIBLE CUSTOMER SERVICE I had to ask for the email and after I felt unwelcome so I rather drove across town then to pay money to such a low value place.

The PostalAnnex at California Oaks (Murrieta, No. 92563)…read more Murrieta, California. The wide avenues of Riverside County stretch beneath a relentless sun, where strip malls rise like modest caravanserais along the trail. Tucked into one such outpost at 40960 California Oaks Road lies PostalAnnex--a quiet emporium of shipping, printing, and the unexpected. You arrive expecting the usual postal rites: boxes, tape, the faint scent of cardboard. What you discover instead is a pleasant revelation--this unassuming annex offers LiveScan fingerprinting, a service as rare in these parts as a cool breeze in July. Convenient? Exceedingly so. Mere minutes from the highway, sparing one the pilgrimage to distant county offices or sterile government halls. The gentleman behind the counter greets you with genuine courtesy--no hurried sighs, no veiled impatience. Friendly, efficient, almost disarmingly so. The process unfolds with expeditionary grace: forms completed, fingers rolled across the glass platen, digital ghosts captured and dispatched to whatever bureaucracy awaits them. The entire affair? A brisk twelve to fifteen minutes--swift enough to feel like a minor detour on a grand journey. The store itself brims with character: shelves laden with knickknacks, gadgets, greeting cards, and the sort of eclectic inventory that invites browsing. A touch of organized chaos, the mark of a true general store reborn for the modern age. One small quibble--the scanning platen bears the faint fingerprints of previous travelers, a light film that speaks of steady use rather than neglect. Nothing, however, that a quick mist of Purell cannot remedy (bring your own, or politely request; either suffices). Service requested: LiveScan fingerprinting. Quality: swift and personable. Value: exceptional, given the rarity and proximity. In a landscape where such services are often distant or dour, this PostalAnnex stands as a welcome surprise--an oasis of convenience and cordiality. One leaves with clean records (eventually) and a lighter step. Yes. Most certainly.

Every time I go here to mail things staff is always friendly and ready to help me! Location has…read morebeen clean and welcoming ! I recommend this place if you need to mail something !

I would give 0 stars if I could. This is why:…read more 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

The UPS Store at Clinton Keith (Wildomar, No. 92595)…read more Wildomar, California. The southern reaches of Riverside County unfold like a vast, sun-bleached canvas--sprawling suburbs, distant mountains, and the occasional outpost of commerce where one seeks to dispatch a parcel into the great beyond. At 27890 Clinton Keith Road stands this solitary UPS Store, a brown-clad fortress amid the retail wilderness. You arrive with your package--carefully taped, labeled, a small emissary of your intentions headed across counties or continents. What greets you is not the brisk efficiency of a seasoned courier captain, but rather a faint whiff of snark drifting across the counter like cigar smoke in a speakeasy. The attitude is subtle yet unmistakable: a raised eyebrow, a sigh that lingers a moment too long, a tone that suggests your box has personally inconvenienced their afternoon. On the few occasions one has ventured here, the experience repeats itself with the reliability of a stagecoach schedule. No warmth, no expeditionary camaraderie--just the quiet implication that you, the traveler bearing goods, are an intrusion upon their domain. Service requested: competent, if grudgingly delivered. Quality of the transaction: functional, nothing more. Value: one begins to question whether the convenience justifies the subtle hostility. In truth, this correspondent would sooner reroute through distant lands--seek an alternative UPS outpost, or abandon the brown fleet altogether--than endure another encounter with such understated disdain. There are, after all, other ways to send a package on its journey. FedEx beckons from afar. Even the post office, with its eternal lines, suddenly feels like a kinder frontier. Perhaps one day this store will rediscover the spirit of the trailblazer. Until then, proceed with caution... or simply ride on past. Maybe.

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!

Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.

utilized their services when i really needed it. it was really convenient and the attendant was…read morereally helpful! Good service!

Bertha K. Unprofessionalism, terrible value. I paid $76.83 for next-day delivery on 11/21/25. It's…read more11/25/25, and the letter has not reached its destination within the United States. Terrible customer service!!

Outstanding service. I walked in and was helped immediately--zero wait time. The team was…read moreprofessional, transparent, and clearly dedicated to doing things right and taking care of customers. They truly embody what a public notary should be: service for the people. Thank you for the help and for the great conversation about my Native tribe and my plans to become a notary. Special recognition to Breanna and her excellent colleagues--you all made the experience smooth and welcoming.

Amazing service. The veracity to which my document was signed and notarized deserves my utmost…read morepraise and recognition. It was nothing short of a work of art. Thank you guys!