Everyone at this location is a 10+ always has a smile & ready to assist Erica is fantastic along…read morewith everyone else always working as a team thank goodness for a top notch postal service location! Thank you...

Tiffany is the best! She always has a great attitude, helpful, kind and knows her stuff. Her…read moremanager was not so nice, unfortunately. She started off very rude and was obviously having a bad day/ hurting. She was short and snappy with everyone I seen her help. Theres another younger girl who knows her stuff and is helpful also. The guy is nice enough he's just slow, maybe because he's newer. My biggest issue is that the delivery guy refuses to come to my house to pick up my packages now. He said he doesn't want to drive down the dirt road to get them. Crazy since Nuevo has lots of dirt roads, not sure why he can't get down mine. Not like there's not plenty of space to turn around!

they accept SPEED X packages!…read more Honestly, this mail room helped me get my sh---together. From being overwhelmed to actually feeling organized and on top of everything, they made the whole process so much easier. Super helpful, professional, and patient. Definitely recommend them if you need a little help getting your life and your mail together! Customer service is top notch here, I love this place and HIGHLY recommend everyone to come here.

I don't usually go out of my way for errands, but this place is the exception. It's a solid 15-20…read moreminute drive from my house, and I still choose it over closer options EVERY time. Dameon & Beverly and of course the rest of the staff are the reason I keep coming back. They're warm, genuinely friendly, and remember returning customers, which makes a world of difference when you're just trying to ship a package or grab some supplies. There's a real "mom and pop" feel here that's rare to find these days.. no rushed transactions, no feeling like a number. They take the time to make sure you're getting the right service for what you need, whether that's picking the best shipping option or helping with packaging. The vibe in the shop is just as good. It honestly feels like a small, well-run local business that actually cares about its customers, not a corporate box-checking operation. If you're nearby (or even not so nearby), it's worth the trip.

This is a great location and if you do not need help from staff it's great to drop mail off ONLY…read more Last Friday, I had a one of the worst customer service experiences. I submitted a complaint on the post website it was so disrespectful. The manager named himself and then would not listen to my side/perspective on their tape rule. He interrupted me, walked away and even said "I'm done talking" after interrupting me for the last time because I addressed it. The supervisor has called and apologized to address the matters. I appreciate them acknowledging their wrongs. Unfortunately, this will not be my first post office choice anymore, even though it is the closest to my home. For some reason, whenever I need staff help I have found the experiences to be rather uncomfortable due to poor customer service. Like another postman said, "there's just a certain way to go about things" I understood I was wrong and they have this tape policy but I will not allow poor (rude) customer service to go unnoticed as a person that has worked in the customer service industry. The golden rule needs to be in every office, treat others how you want to be treated. This is a great post for DROP OFF ONLY and I did get my passport here so they do get the job done but are friendly...maybe

Horrible customer service ..if you don't like your job then quit. I tried to ship and item for 44…read moreand was using a 100 bill. I was told we have no change huh..you can't break a 100 bill. All three employees were rude to customers and bad attitudes. Do yourself a favor and go to the Murrieta location they are great..

Great little post office close to home! I've been here a couple times now and every time I've…read moregotten wonderful service!

Super clean, little post office. The customer service is outstanding! No issues here.read more

Wow!! What An amazing experience. Annie was super helpful…read moreand gentle with my application process for 3 passports. She had a lot of patience with my teenage boys and made them smile. This was such a wonderful experience and I am beyond grateful for this location.

Made an online reservation for passports for my children. Came to the Homeland post office and the…read morelady there was super helpful. We went over everything needed (it's a lot) and I found out I was missing some things, she told me just to go home and get what was needed and come right back in. I came back with the correct documentation and she helped me complete it. I highly recommend you come here for all your passport needs (they also took our passport photos)

Let me start with the prices for faxes here are ridiculous! Seriously ridiculous! The two owners…read morewho work so hard keeping this place going is still worth my support. They are fast and efficient and mostly polite. They are both in pain 98% of the time, I feel so bad for them. If you need to take care of any business please come here to show support!

I just dropped off packages. They were busy but literally no wait! Excellent service and friendly…read morepeople. Family run business at its best!

Best postal LX ever went in today for a notary had the pleasure of working with Jessica and…read moreMarbella probably the two best employees PostalAnnex will ever have great ladies make you feel comfortable at home and just like your family when you come in definitely go do business at this post Lex

Good stop to take care of packages by different carriers. Nothing crazy or extravagant.read more

Walked in nobody in line paid bill. Ability to pay Electricity bill was easy at the time of need…read more It is very handy to be able to pay utilities

Ron was great! The post office did not want my business because they said I had too much and I may…read morecause them to use up all of their ink. Mail Depot has my business now and they did not cost as much as I thought. I now prefer Mail Depot for quality customer service. Thank you Mail Depot.