I've been coming to this location for many years and I can say that the staff members are genuinely…read morekind and professional people. I haven't experienced anything negative, and even if I did, I have confidence that they would do everything within their ability to help me or any customer. One last takeaway: Customers should try to embrace kindness & patience when waiting for service because I've observed many customers being really rude to the staff when the wait time is out of their control. It takes time to handle each customer with quality service and it can be really hard on the employees when a customer is being out of line with their attitude.

We just relocated to Moval and have had many experience with UPS ... this branch has the most…read morehardworking staff, professional demeanor , courteous and very fast. We could see how they multi task without having clients wait long. This is by far the best UPS branch I've been. Staff are dedicated to their job and customers. The first time I went there, I told my son the guy with mustache had a minty breath and was so fast multi tasking and was very patient because I was slow, lol.

It was my first time using Atlas Shippers to send a Balikbayan box to my relatives in the…read morePhilippines. I sent a Macho size (24x18x24) box, which only cost $95 to send. The trade-off is it takes a couple months to get there. I delivered the box on 10/22/2025 and it made it to my relatives' house just in time for Christmas on 12/20/2025 - almost 2 months. Of course, I was a little worried it wouldn't get there in time for Christmas so I was on their website tracking the package daily. Luckily, it made it all in one piece. Evelyn helped me at the counter and even added security ties around the box. She was friendly and easy to work with. Overall, I will most likely use Atlas Shippers again in the future. While the waiting was long I was happy that it arrived in one piece and all the recipients were happy, as well.

they say they close 6pm but it's really 5:30pm. false advertising. the person who answers the phone…read moredoesn't know what she is talking about coz she is not even in the state.

Depends, ok for mail and copies, etc. Charge more than the post office for most postal…read moreitems,including the stamps. Professional, have a Nortary, call first for Nortary hours

This establishment has gone from one owner to another in the last 10 years. The new owner has made…read morea difference in service. We went for passport pictures and she was relentless to get them perfect. She answered the telephone, helped other clients with faxes, notary, fingerprints and mail. There was no sign of stress! I am happy this service has an owner in the premises who cares.

This is a wonderful family-owned business! They are always very sweet, helpful, and professional…read more My packages always get there on time, and the service is fast and convenient. I love that I don't have to go to the post office, UPS, or FedEx because they have everything I need in one place. I've been coming here for years and highly recommend them!

These folks are amazing. I walked through the door and was treated with dignity, respect and true…read morekindness. I was able to send my package to its destination immediately. I was assisted with the packing which came out perfectly. The package was received in a few days, intact and well packed. Come visit mid post though, and you won't be sorry. Just go on in and say hello. Tell them Manny the Mason suggested they go by. I guarantee you that you will be met with a welcome smile and a big hello..

ABSOLUTE WORST CUSTOMER SERVICE EVER. Black lady with glasses acted like we were an…read moreinconvenience... when all i had was a drop off & i asked for a scan & she was so rude & didn't offer any help. drive the extra miles & go anywhere else

I use FedEx Office Print & Ship Center from time to time. On my most recent visit, the lady at the…read morefront helped me repackage a valuable item I needed to send out. The box was large and well-secured with adjustable styrofoam inside. I was confident that this valuable would make its destination without any hiccups. This small store is located on Canyon Springs Parkway just south of the 60 freeway and west of Day Street, next to Rubio's and across from Target. They have a couple parking spots specifically for FedEx customers but those are a little hard to get out of since it's right next to the traffic stop. I would suggest parking just a few more steps out so you don't get oncoming cars that could potentially sneak up and hit your vehicle. Overall, I was able to get my package shipped out with ease and it arrived in good condition during the promised time.

The location has very fast and friendly service. A variety of service options that fit most…read morebusiness needs. I stop by at least once a month and have always am in and out in less than 5 minutes.

I returned a few personal and Amazon items over the years with no issues. This particular time I…read morebrought back an Amazon package in the original package I got from Amazon. The lady/clerk/rep accepted it. Got the receipt. It took 2 weeks before I received my refund. I have been to other UPS stores with my returns and received my refund same day Was this poor service directed solely towards me? Why is this particular UPS store so different they process a return so poorly? What training did they miss in regards to returns? If this rep knew there was going to be an issue ahead, why didn't they just say so? I just go to a different UPS store and avoid this Lasselle St and Iris Ave store like covid19, SARS and plague. Substandard. Unsatisfactory. Poor customer service.

Just a quick drop in for our annual budget book. Just want to say Diego needs some help with…read morecustomer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business.

Short staff waited very long to get my online order and the customer service sucks . Nononebotehr…read moreto call back up or ask of you need help

This location completely lost my package it was a simple put into the postal service box and ensure…read moreit gets scanned and shipped out with the postal service provider . I found out that my package never left the building when I called the company that was to receive the package . I believe this company stole my the contents of my package because when asked for them to check the Video footage they claimed to not have any footage from that day . This is completely unacceptable. The contents of the package was over $500

Line is short here for passport renewal. Small office with 2 clerks same as large post office and…read moreonly two clerks working there.

Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.

What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!