My favorite spot for Amazon returns. Quick and friendly service. I'm in and out without hassle…read more Also a great alternative for shipping us postal service without the extremely long lines. Of course UPS shipping for those without access to creating your own shipments online. They will ask take your shipments if you prepare your own online for significant savings in time, packing and shipping costs. They provide receipts for all transactions with tracking info.

I've been going here for more than 5 years. All of a sudden they bring in a young guy. He scanned…read morethe bar code on my phone, took the items out scanned them individually received pictures and was determined for me to say those are the items verbally even though he had pictures that match the items. The tall guy that's been there comes over and agreed with him rather than let him know it was okay. The young finished with my packages and tried to make me take the empty bags with me when I told him I didn't want them. He then snatched the bags from the counter with an attitude like a spoiled brat. This type of response is going to get worse if the veterans working there don't train this guy properly If I have to deal with this type of customer service I'll go elsewhere. I do not recommend if the guy is going to continue in this manner! Then they wanted to say I was getting worked up.

It was my first time using Atlas Shippers to send a Balikbayan box to my relatives in the…read morePhilippines. I sent a Macho size (24x18x24) box, which only cost $95 to send. The trade-off is it takes a couple months to get there. I delivered the box on 10/22/2025 and it made it to my relatives' house just in time for Christmas on 12/20/2025 - almost 2 months. Of course, I was a little worried it wouldn't get there in time for Christmas so I was on their website tracking the package daily. Luckily, it made it all in one piece. Evelyn helped me at the counter and even added security ties around the box. She was friendly and easy to work with. Overall, I will most likely use Atlas Shippers again in the future. While the waiting was long I was happy that it arrived in one piece and all the recipients were happy, as well.

they say they close 6pm but it's really 5:30pm. false advertising. the person who answers the phone…read moredoesn't know what she is talking about coz she is not even in the state.

Depends, ok for mail and copies, etc. Charge more than the post office for most postal…read moreitems,including the stamps. Professional, have a Nortary, call first for Nortary hours

This establishment has gone from one owner to another in the last 10 years. The new owner has made…read morea difference in service. We went for passport pictures and she was relentless to get them perfect. She answered the telephone, helped other clients with faxes, notary, fingerprints and mail. There was no sign of stress! I am happy this service has an owner in the premises who cares.

These folks are amazing. I walked through the door and was treated with dignity, respect and true…read morekindness. I was able to send my package to its destination immediately. I was assisted with the packing which came out perfectly. The package was received in a few days, intact and well packed. Come visit mid post though, and you won't be sorry. Just go on in and say hello. Tell them Manny the Mason suggested they go by. I guarantee you that you will be met with a welcome smile and a big hello..

Super helpful and friendly best post office in Moreno Valley…read more .

I usually only come here for their computer/print stations. You're charged by the minute and their…read morecomputers are slower than molasses. The store associates here are usually friendly and helpful.

The employees here are helpful and pleasant people. They are also quick to call back up help once a…read moreline begins to form. I'm usually in a rush when I stop by therefore it's very important to know I can count on this place for speedy great service.

I returned a few personal and Amazon items over the years with no issues. This particular time I…read morebrought back an Amazon package in the original package I got from Amazon. The lady/clerk/rep accepted it. Got the receipt. It took 2 weeks before I received my refund. I have been to other UPS stores with my returns and received my refund same day Was this poor service directed solely towards me? Why is this particular UPS store so different they process a return so poorly? What training did they miss in regards to returns? If this rep knew there was going to be an issue ahead, why didn't they just say so? I just go to a different UPS store and avoid this Lasselle St and Iris Ave store like covid19, SARS and plague. Substandard. Unsatisfactory. Poor customer service.

I've been going to this UPS store for 5 years now and they have always done a great job…read more Always more than 2 employees there which make the line move fast if there is one. Amazon package return is EASY. I've sent dozens of packages and not 1 lost ever

Just a quick drop in for our annual budget book. Just want to say Diego needs some help with…read morecustomer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business.

Short staff waited very long to get my online order and the customer service sucks . Nononebotehr…read moreto call back up or ask of you need help

This location completely lost my package it was a simple put into the postal service box and ensure…read moreit gets scanned and shipped out with the postal service provider . I found out that my package never left the building when I called the company that was to receive the package . I believe this company stole my the contents of my package because when asked for them to check the Video footage they claimed to not have any footage from that day . This is completely unacceptable. The contents of the package was over $500

Line is short here for passport renewal. Small office with 2 clerks same as large post office and…read moreonly two clerks working there.

What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!

Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.