Wow!! What An amazing experience. Annie was super helpful…read moreand gentle with my application process for 3 passports. She had a lot of patience with my teenage boys and made them smile. This was such a wonderful experience and I am beyond grateful for this location.

Made an online reservation for passports for my children. Came to the Homeland post office and the…read morelady there was super helpful. We went over everything needed (it's a lot) and I found out I was missing some things, she told me just to go home and get what was needed and come right back in. I came back with the correct documentation and she helped me complete it. I highly recommend you come here for all your passport needs (they also took our passport photos)

NICE NEW STAFF! I remember when this place was ran by not-so-friendly "Karens", therefore I was…read morehappy to walk-in and be greeted by friendly new employees! The girls working the desk were very helpful and packaged my Mom's items quickly. Also, the staff never made us wait unnecessarily. The store is pretty neat and orderly. Boxes are clearly displayed in the back and there's quite a few gifts, cards, and items for those interested in shipping cool little memorabilia. I also found plenty of office items and possible decorations. PostalAnnex+ also has a small P.O. Box section, it's smaller than a UPS P.O Box station but it's still helpful and convenient. My only gripe for this place is that shipping a few small art items like crayons and a small toy (all in a super small box) cost over $30. It's kind of insane how much shipping costs now. Our box wasn't heavy lol. Oh well, the service requested was provided and I guess we had to bite the bullet on this one...

Before Christmas I went in to return an item that turned out to have a FedEx label on it. Clearly,…read moreI did not need the requested service even though I'd stood in line. Rather than making me feel stupid, the clerk kindly explained it to me (like you wish someone would treat your most dear loved one) and even though I got my mistake immediately, I was super grateful that she was so kind. Regarding hostility & mansplaining: A young guy was making a loud public scene, and the whole team of women working there handled it so professionally and respectfully, I could not have been more impressed. It made me happy to "have their back" if they needed it. Post Office boxes are a good value here and I'll probably get one when I find time. Way to go, ladies!

Horrible. the elder lady working was rude, wasn't informative or helpful. I asked to print papers…read moreand she said I would have to send them to her email. then continued to fold papers. HORRIBLE CUSTOMER SERVICE I had to ask for the email and after I felt unwelcome so I rather drove across town then to pay money to such a low value place.

A little place with an odd selection of funky gifts and cards. The staff are helpful and polite.read more

I've been a customer for I'd say since they have been at this location…read more The owners (Sisters) are super helpful and friendly. Customer Service ***** Price ***** Staff ***** This location has everything that I look for in a "Post Office Alternative" Always my Go-To

Had my livescan completed here the first time, however it's not my first time completing them as…read moreit's required frequently for renewing licensing. There really are no words to adequately convey the rudeness and condescending behavior you'll experience here. There was no wait but the girl was obviously in a mood and didn't have a problem conveying this to her customers. The other lady at the counter wasn't any kinder either when looking over my paperwork. To add insult to this, the woman did a really terrible job in taking my prints and they were rejected and this could possibly delay reissuing my license not allowing me to work. I called to let them know about the bad quality and they were AGAIN nasty over the phone. These people can turn in bad quality if they so choose as they can see the prints they send with a rating. They sent crap, and this is what they do here. The reviews aren't lying, should have read them first. I highly suggest that you head down Newport to the annex there off Murrieta road. (They also charge a little less) I went there after and didn't need my rejection letter and paid for another service again to get results to the FBI and completion in less than 12 hours! Save yourself the grief, these people are awful and I will never give them my business again. Do better!!!

I am so disappointed and furious with Maria at SOS Postal. She is hands down the most rude,…read moreunservice oriented person I have dealt with in 45 years. Having a horrible time tracking down a package for one of our employees. Called her several times to get information and she kept hanging up on me. Then would not answer the phone. I'd really like to find out the owners name and number. Horrible, horrible person. I sure would not like her representing my organization.

I've been getting my mail delivered to s o s postal for some time now and I have had nothing but…read moregood experiences that helpful worker upfront is always so kind and caring. He gets my mouth lickety-split on the devil 10 to 10 God I love this place.

I would give 0 stars if I could. This is why:…read more 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

The PostalAnnex at California Oaks (Murrieta, No. 92563)…read more Murrieta, California. The wide avenues of Riverside County stretch beneath a relentless sun, where strip malls rise like modest caravanserais along the trail. Tucked into one such outpost at 40960 California Oaks Road lies PostalAnnex--a quiet emporium of shipping, printing, and the unexpected. You arrive expecting the usual postal rites: boxes, tape, the faint scent of cardboard. What you discover instead is a pleasant revelation--this unassuming annex offers LiveScan fingerprinting, a service as rare in these parts as a cool breeze in July. Convenient? Exceedingly so. Mere minutes from the highway, sparing one the pilgrimage to distant county offices or sterile government halls. The gentleman behind the counter greets you with genuine courtesy--no hurried sighs, no veiled impatience. Friendly, efficient, almost disarmingly so. The process unfolds with expeditionary grace: forms completed, fingers rolled across the glass platen, digital ghosts captured and dispatched to whatever bureaucracy awaits them. The entire affair? A brisk twelve to fifteen minutes--swift enough to feel like a minor detour on a grand journey. The store itself brims with character: shelves laden with knickknacks, gadgets, greeting cards, and the sort of eclectic inventory that invites browsing. A touch of organized chaos, the mark of a true general store reborn for the modern age. One small quibble--the scanning platen bears the faint fingerprints of previous travelers, a light film that speaks of steady use rather than neglect. Nothing, however, that a quick mist of Purell cannot remedy (bring your own, or politely request; either suffices). Service requested: LiveScan fingerprinting. Quality: swift and personable. Value: exceptional, given the rarity and proximity. In a landscape where such services are often distant or dour, this PostalAnnex stands as a welcome surprise--an oasis of convenience and cordiality. One leaves with clean records (eventually) and a lighter step. Yes. Most certainly.

Every time I go here to mail things staff is always friendly and ready to help me! Location has…read morebeen clean and welcoming ! I recommend this place if you need to mail something !

I rented a mailbox there and I am still renting. I paid for the full six months rent until I was…read moreable to get my residence established. I asked for the rest of my money back, which would be four months rent that they owe me. I went in and asked for it and they said that because people don't pay their rent there, I can't give you the money back, but please come back at the end of the month. I will ask my brother if it's OK if I can give you your money back that's four months rent that they owe me and I am still trying to collect it. It's poor management and very unfair practice. I would not recommend anyone using this place because of their unfair, practice of not giving back what is owed to the customer when it's asked for.i went n again to talk to ricks wife and she wasn't there i called again and his wife wasn't there then i was told she contacted me about my refund and i never got a called and y then Rick tells Me that she will only give back some of the money not all of it I was only asking for the august thru November months which would come to 80$ if rick values customer service I find this very unfair customer service that every time I try to ask for his wife she seems to always be gone then Rick says there were notes left that she checked into the post office about refund and he said he couldn't understand what she was talking about. Well, yes there is just a partial refund allowed back to me August through November which would come to $80 because it is $20 a month too rent one of the post boxes Resolved Ok Annie call me explain rules of post office and apparently u are not allowed full refunds so this is how the government works on keeping money that is right fully the customers and I find n future to never pay ahead on post office boxes she was very kind about the whole situation and has been resolved

It's AUGUST OF 2022 and she still won't help you if you don't have a mask. Ok fine, BUT when I…read morewalked in (without a mask on) she asked if I would wait for a couple minutes. After several minutes, she was ready to help me but wouldn't because I didn't have a mask. Why didn't she tell me I needed a mask when she first asked if I'd wait?!? That's a good way to run off business...I for sure won't be back.

Post Box Plus is a perfect place for your postal needs. FedEx, USPS, you name it, the Owners are…read morethere to assist. Seeking a mail box, it's comes with a street address unlike other postal centers. Super friendly family-oriented place, give it a try! - LAS

Thank you to this amazing place!!!!! They made sure my shipment went out! Appreciate the care and…read morethe consideration- you all are wonderful!!! Will bring my business here!

There's a phone number on the website to schedule a notary appointment ahead of time. I expected…read moreavailability to be days out, but when I called, she was able to meet the same day. The notary was extremely helpful and provided high-quality customer service throughout the process. Overall, a great experience--I'll definitely work with Post N Ship again for any future notary, shipping, and printing needs

These Guys are incredible at their job. Their welcoming atmosphere is accompanied but friendly…read moresmiles and polite conversation. Very pleasant to deal with and informational as needed, I have been there when it was extremely busy and none of them ever got stressed or reluctant while dealing with their customers. I would highly recommend them if they have the service you require, I only visit when I have a UPS or FedEx package to send, although they send out USPS mail as well. Keep up the great work you all do because you never know how a positive attitude could change someone's day!!