Great little store, the team is very helpful, and gets my items out quickly. Service is excellent…read moreand they go above and beyond when the Amazon stuff is messed up. Pricing for packaging and other services is fair. My regular shipping and Amazon return spot !

Still as fast as ever for Amazon returns. I was probably in and out of there in 2 minutes or less …read more I was the only customer in line. I was greeted . The cashier scanned my barcode and then took the item and handed me a receipt. That was it! There's free and easy parking in the lot. This location is UPS on one side and a pharmacy on the other.

I stopped by the UPS Store to return a few Amazon items and honestly forgot how convenient the…read moreprocess is. The Amazon drop-off system is so easy. I always choose return to UPS store if available as option for me. It's too easy! You just bring the item with the QR code and use the self-scan. No printing labels, no packaging stress, nothing. I was in and out in just a couple minutes. The staff is super friendly and efficient, and the whole experience always feels streamlined. It's one of those small conveniences that makes a big difference when you're running errands. If you do a lot of Amazon returns, using the UPS Store drop-off is definitely the easiest way to do it. If you have mail shipment that requires supplies and requires items to be weighed, this is a shop for all those needs. Always a pleasure to do business here. Services can be pricey but that is expected. This place is convenient in more ways than one and you pay for that. I like this neighborhood store. I'm always in and out in a flash!

I had the best experience at this UPS store. Both Mike and Isaiah were wonderful. They condensed…read moreall my boxes and made it affordable for me. They were kind and had exceptional customer service and took care of us. This was a great experience. I definitely recommend people to go to this UPS store! They are always friendly, helpful, kind, courteous, and they help in every way. They put the customer service first and want a happy customer! Thanks, Mike and Isaiah!!! Keep up the amazing work!

Oh how do I love this place I purchased my home in 2006, I been a faithful customer since. The…read moreowner of this business is the most professional politest person Ive met. She offers to help you when using any equipment in her place of business. Whenever I stop by. I stay longer than expected, and me other great people while visiting.

This is a solid business. I needed to mail forms for business. Rather than going all the way to…read morethe post office this place is within walking distance in Southridge. The lady was friendly and helpful. The ambience doesn't really matter since I'm only dealing with mail but it is a little dark and not so inviting. Again, who cares when it comes to getting the business done. Prices were very reasonable. I'd recommending coming here for your postal needs if you live in the area. Why drive to the unpleasant post office.

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

it was an amazing visit today! Kim did everything for me! all the customers in there were so nice…read moreand she she was SOOO sweet!!!!! thank you KIM!!!!

Drop N Ship has been quickly become my go-to resource for shipping needs and related services. At…read moreDrop N Ship, you will get the perfect combination of professionalism, passion, and customer service which elevates the customer experience. . But beyond this, their attention to detail and in-depth knowledge of logistics are what really gained my trust and patronage. I would also like to add that they aim to be a "one stop shop" and offer much more than standard shipping store. For example, you can find certain selections of blind boxes, birthday cards (and other celebratory categories), board games, trinkets/keychains, and more. Overall, very easy, friendly, and efficient experience -- would recommend.

First impression of this local shipping store is good…read more Two guys helped me with a pre-paid return label from a company I bought clothes from and they explained the process of how shipping would be handled and they even handed me a receipt for tracking the return without asking. Something I usually have to ask for at other local shipping stores like this. I definitely plan on coming back for my shipping needs.

They did not fix the phone that was brought to be fixed fixed a total different phone that he said…read morehe needed for parts and refused to give back. The money gave back $30 and said $70 for his time. The total was 118 which is $48 not 30 if it's $70 for a time very unprofessional did not even try to make it right would never recommend this place have brought my phone into other places for repairs different phones and never had a problem. This place is just outright crooks.

These people are rip off artist. My experience was i brought my phone in to replace the battery…read morewhich had swollen. When they removed the battery they damaged the screen. I said i was not paying for a new screen. The servi ce man (Horatio) said he would replace the screen but accused me of causing the additional damage. They kept my phone for two days. Called me 15 minutes before they closed on Saturday. When I spoke to Adrian i was frustrated and told him i was angry about the damage caused. He retaliated by charging me 23 bucks more for the screen. He tried to charge me 47$. This place is a rip off. Do not take your phone to them or they will damage your phone and then charge you to repair damage they caused.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

I was able to get photos copies very fast and easy. The costumer service is the best.read more

Friendly and great service! My go to UPS store :) they also have good hours. Nick was very helpful.read more

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.