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    PostalAnnex

    3.6 (117 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - PostalAnnex

    Apostille or authentication

    Notarial copy certification

    Jurat

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    Reviews With Photos

    I would give 0 stars if I could. This is why: 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

    Safe P.O boxes
    Patrice H.

    Sam is very kind. His wife is very professional and warm. I did a live scan 80.00. They are fast and trustworthy.

    Drop of receipt.

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    6 months ago

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    Postalannex C.

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    19 days ago

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    2 months ago

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    8 months ago

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    Postalannex C.

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    Photo of Dianne S.
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    10 months ago

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    Postalannex C.

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    9 months ago

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    Postalannex C.

    Hi Eva Happy new year ! See you soon .

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    8 months ago

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    2 years ago

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    1 year ago

    We've been here twice for our live scans & both times shuvu helped out & was so friendly & helpful through the process, highly recommend

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    Postalannex C.

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    8 months ago

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    Postalannex C.

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    1 year ago

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    Postalannex C.

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    1 year ago

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    Postalannex C.

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    2 years ago

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    Postalannex C.

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    2 years ago

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    Postalannex C.

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    Photo of Natalia S.
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    2 years ago

    It's working from 9 am, but it's newer open at 9 am. It's second time I came here at 9, wait fur 15 min and left. Very not responsibls.

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    Postalannex C.

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    3 years ago

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    Postalannex C.

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    4 years ago

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    Postalannex C.

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    2 years ago

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    Postalannex C.

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    8 years ago

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    Postalannex C.

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    4 years ago

    Great service! Friendly staff! Went here for notary service. Will use this location again.

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    Postalannex C.

    Hi Shawnette see you again at our store for more services.

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    6 years ago

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    Postalannex C.

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    2 years ago

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    Postalannex C.

    Hi Josh please visit our store again Thanks

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    6 years ago

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    Postalannex C.

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    4 years ago

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    Postalannex C.

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    6 years ago

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    Postalannex C.

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    4 years ago

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    3 years ago

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    Postalannex C.

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    3 years ago

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    Postalannex C.

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    5 years ago

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    4 years ago

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    4 years ago

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    Postalannex C.

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    5 years ago

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    5 years ago

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    Postalannex C.

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    4 years ago

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    Postalannex C.

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    4 years ago

    Great service and cordial staff. They took care of my notary needs in a timely manner at reasonable price.

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    Postalannex C.

    We Appreciate you please visit us Again to use our services Thanks

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    4 years ago

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    3 years ago

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    Postalannex C.

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    4 years ago

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    Photo of Medi S.
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    5 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - PostalAnnex

    Review Highlights - PostalAnnex

    For the person that wrote a book of the bad experience they had with Sam really need to get anger management.

    Mentioned in 22 reviews

    Read more highlights

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    The UPS Store

    The UPS Store

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    Awesome Friendly staff…read more Quick service Very knowledgeable Super location 85 is a lot of characters

    Worst Notary and Customer service…read more I had 10 documents notarized at this UPS Store, and we paid $15 per document. ($150 total) We later went to the California Secretary of State's office in Los Angeles to have the documents apostilled, but we were told that the notarization was invalid because the notary certificate was missing the required statutory wording and/or was outdated. Because we needed to send the documents out urgently, we contacted the UPS Store and spoke with the manager Essence and told her that the secretary of state office rejected the notary and I would provide the rejection letter provided by the secretary of state. She then agreed to offer a refund provided that I have provide the letter to them when I come back to the store as they could not process a refund over the phone. Since the notarization was invalid and we could not use those documents, we had to pay another notary near the Secretary of State's office in Los Angeles to have all the documents properly notarized. We then went back to the UPS Store in Temecula and spoke with Lydia (who did the notary) and requested a refund because we were unable to use the notarization service we paid for. She said that she cannot issue a refund were told to call the supervisor the following day because it was already late. The next day, I contacted the supervisor and was told that they would not issue a refund because the notary claimed that we had refused to put the required wording on the documents to make the notarization valid. This explanation makes absolutely no sense to us. We paid the notary specifically to properly notarize our documents. Why would we intentionally refuse something that was necessary to make the notarization valid? We had no reason to refuse any required procedure, especially when our goal was to have the documents legally notarized and apostilled. We also told the manager and supervisor that if there is a disagreement about what happened, they should investigate it instead of simply taking the notary's word for it. If there is CCTV footage or any other evidence showing that we refused to comply with a required procedure, we are willing to have that reviewed.However, it is unfair to deny our refund based solely on the notary's statement without investigating what actually happened and while on the phone they just hang up on me and whenI called again and asked who's the best person to contact to discuss our concerns and essance responded "I don't know, there's no one and I cannot help you with that" good thing I put our conversation in recorder the 2nd time I called. I have all conversations recorded. At this point, we feel that the manager and supervisor are simply refusing to help because they do not want to investigate the situation or take responsibility for an invalid notarization. We are asking for a fair review of what happened and a refund for the notarization service that we could not use.

    PostalAnnex - notaries - Updated September 2026

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