This is my go to when shipping items because the employees are knowledgeable, friendly and resourceful! This week, I stopped by to ship back an item, and the employee made the process so easy. They suggested I reuse the bag (where my items were shipped in), entered the destination and I was out the door faster than it's taking me to write this review. I really appreciate their honesty and now I'm looking around to see what else needs to be shipped read more

Cindy and the other girl here are amazing !!! So friendly and helpful!!! Thank you so much

This is my go to for when I need to send out certified mail, notary service etc. the workers are very nice and patient with customers, they usually have a nice dog inside to keep them company and to greet customers. read more

Absolutely amazing service, came in and got items notarized and Sophia took great care of us.

I saw the Lottery sign outside so I decided to drop in and buy our office pool SuperLotto tickets. This seems to be a busy little shipping and receiving store as there was a constant flow of customers coming in and out. The cashier was very friendly and kind while he took care of the ticket transactions. read more

PostalAnnex - Lotto time 2023 - Shipping Centers Near Me - Temecula, California

We had a lot of forms to get notarized 30 min before they closed. Tom went above and above to ensure we were taking care of. Great customer service and friendly staff. Thank you Tom (the owner of postal annex) for setting a great example for what a great leader you are. We highly recommend them for all your postal needs. They value your business and it shows. read more

Wow wow wow wow wow most amazing experience ever at this location!!! From the second I walked in I was happily greeted and I had to buy 200 stamps to send out 200 Christmas cards and the sweet gentleman even helped me stick on the stamps on each card!!! Honestly amazing customer service especially how they went out of their way to help me!! I would definitely recommend using this location for all your post office needs!!! Amazing!!!!!! read more

Tom and his staff are always friendly, knowledgable, and professional! They are a great team of people! If you need to ship, get supplies, or grab some lottery tickets do it here. read more

I go here for most my families postal needs. The folks here are extremely friendly and knowledgeable about shipping services. They always make sure to point out what are my good price options. read more

I have been with this PostalAnnex+ since 2006 when I lived close by this location. I have moved 10 miles away but still stay at this location because of the service they provide. read more

I love this place for all my shipping needs, and I will always test my lottery or scratchers luck when I'm in the mood! See you guys again soon read more

Omg the live scan cashier is the most competent and friendliest knowledgeable i have encountered. She will go far with that work ethic. I hope she will soon take off the mask and enjoy gods fresh air though read more

Another great experience ! They sell a crap ton of winning lottery tickets but that's not why I was there ! Had to have a notary and there was just so much positive energy in there that it left us happy when we left ! Thank you for being so delightful to work with !!! read more

Swung by this Postal Annex because of its close proximity to Work. I needed to mail off a ceramic mug to South Carolina but wasn't quite sure how to go about it. Miss Colin took one look at my mug, and knew exactly what to do. She worked her magic, and to be honest I wasn't paying much attention to how she packaged up the mug, I was too busy conversing with the other employees! Everyone there was super polite and engaging! Today I received a text and picture from my friend in South Carolina thanking me for the mug, which arrived safely yesterday intact. Thank you Colin and friends, for a great experience at your Postal Annex. read more

PostalAnnex - Shipping Centers Near Me - Temecula, California

Make this your absolute last resort option! A package I ussually ship from USPS priority mail cost $9.70. At Postal Annex Temecula I just paid $18.70 for the same exact package. They are severely over charging! Buyer beware! read more

My two packages were accidentally sent to the wrong addresses. Sophia and Tom made it right and sent my packages out again to the right addresses and were very apologetic. Always a friendly environment. Highly recommended!!! read more

Great friendly people that work there. I usually go in for small stuff but i always get that great service. read more

PostalAnnex - Shipping Centers Near Me - Temecula, California

I went to ship my live plants to Thailand. The staffs are very helpful and friendly. He is very professional and informative. I used DHL to ship and we wanted to make sure about certain information and he told us about when DHL will pick up the parcel. That is very important about timing for international shipping live plants. Furthermore, he even called DHL to get more informations for me after we left. When we went back to ship on the next day, it was smooth and on hassle at all. The girl that helped me on the shipping day, she has very good attitude at work. She made me happy when seeing her working. Great experience!! read more

The customer service, efficiency, and convenience at this Postal Annex is top-tier! I come here to send out packages, they wrap everything extra secure and compare different price options so you can choose between FedEx, UPS, USPS, etc. I also have a mailbox here, which is such a relief because they sign for packages and make sure they get safe. Especially now that a lot of people are getting packages stolen from their doorstep, this option makes me feel much better ordering online. We've been happy customers of this location for about 10 years strong and recommend this for our friends and fellow Yelpers. read more

Don't drop off your packages there because they mysteriously get lost/stolen even though you get them scanned in and it's out of your hands. They said that there not responsible for lost of missing packages that they received from you. I had two packages went missing from there and they never made it to the main carrier USPS & UPS because it was never scanned as a pick up from Postal Annex. So, last organ was Postal Annex so they lost it! read more

I came to this postal annex to drop some box off and I was greeted by the person who works there. It was very welcoming and he invited me to go back whenever I have to drop any stuff. I am definitely going back for the amazing service i received from them. read more

Rarely do I need to next day air and item, but when my son decided to extend his stay in Washington with his dad, I packed his much needed medication and sent them next day delivery at 55$ reassured that they would get there the following day by the third day they're still not there. Not Happy!!! read more

I'm usually the one delivering / dropping off my dad's packages for his online store and I like coming to this loc better bcos they're SUPER friendly and the guy that works here knows I always have a lot of packages so he offers to help bring them down for me! Thank you guys for your service! read more

I dropped off two packages of returned items two weeks ago. The lady scanned my packages...however, those packages were never received and I just received an email saying my card would be charged for the missing items!! Not happy! read more

This is my absolute go to for all my Shipping needs. Staff is ALWAYS helpful and kind. They go the extra mile to ensure my stuff is packaged well and treated properly. Fair pricing and my customers always get their products on time and never broken. read more

I went into PostalAnnex to have some documents notarized. I had been once before and a young lady helped me and she was amazing. This time she was busy with another customer, unfortunately. A man took all of my information and said that the young lady would assist me. After waiting a few minutes and becoming aware that she would be a while, I asked are you they notary? This man clearly became annoyed that I asked. His voice because loud and she said "NO, I AM THE OWNER, WHATS WRONG WITH THAT". He then proceeded to go over to a wall and point to his notary certification and said "LOOK HERE YOU CAN SEE MY CERTIFICATION RIGHT HERE". I SAID SIR, All I asked is if you were the notary, why is that a problem? I have never met someone running a business that was no rude for no apparent reason. He then waited another five minutes until it became clear that the young lady would still be a while and decided to complete the notarization himself. Forwards the end of the trans action he because friendlier but why behalf so horribly in the first place. That man need this - The definition of customer service. Customer service is the support you offer your customers -- both before and after they buy and use your products or services -- that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business. Today's customer service goes far beyond the traditional. Customer support is more than just providing answers; it's an important part of the promise your brand makes to its customers. Why is customer service important to the success of your business? Customer service is critical to competing effectively. In the past, people chose which companies they did business with based on price, or the product or service offered, but today the overall experience is often the driver. read more

It never fails, every time we walk in we are greeted with the kindest hellos and smiling faces. The staff is always helpful and gets me in and out without a fuss. If they see me with my son and a package they are quick to get it out of my hands and on my way! read more

Normally I drive to the USPS store off of Rancho California, but this place caught my eye on the way so I decided to stop and have some things shipped here. The staff was very friendly and helpful. I noticed Coleen taking her time with everyone she helped and was very meticulous when checking paperwork for the customer in-front of me, and when helping make me keys /ship my items. Her service stands out to me because I could tell some customers were grumpy, but she was still kind and helpful. Thank you for your help Coleen! I will be back for sure. read more

Amazing service. I was in there constantly dropping off letters to send to Navy Boot Camp and the guys were always super helpful. Today I went in with some packages for work, and he asked me if I wanted to send priority mail or switch to regular. Since the cheaper option was to switch, he helped me cut open all the packages, re-pack the new ones, and re-label them. It wasn't an easy task and he helped me knock it out in under ten minutes (I had 9 packages total). He saved me close to $40 and the hassle of driving back to the office to do it by myself! Very appreciated! Thank you guys!! read more

Great service for all of your postal needs. They definitely know how to treat you like family. Highly recommend.

The service is fine, no complaints. The reason for the low rating is for the illegal fee for credit card use. If they would abide by the law as most businesses do, would consider higher rating. In the state of California, it is still against the law to apply credit card surcharges. See Link: http://oag.ca.gov/consumers/general/credit_card_surcharges See Link: http://www.ibtimes.com/new-credit-card-transaction-fees-list-states-charging-4-surcharge-checkout-fee-1042384 See Link: http://www.kcra.com/news/state-of-california-charges-fees-to-use-credit-cards-but-businesses-cant/-/11797728/20924736/-/4a5dj9z/-/index.html read more

Today is the second time I've been to this location. Both times I was greeted by happy, smiling faces. Today Marlen helped me. I walked in with my three year old son. He asked me if it were okay if he gave my son a lollipop instead of just giving him one which was awesome in my opinion. With my package, he helped me choose the mail carrier which would work best for me. Overall, I left there happier than I entered. read more

This place is awesome! Tomas and his staff are always eager to please and welcoming as well. Fast, efficient and professional all-day-long at this location. I buy Lotto scratchers, send mail and get keys here. They also do passport photos, sell all lott, mail, do Notary and more, see for yourself, this place ROCKS! read more

The Customer Service here is awe full! They butt kiss to certain race but is very rude to another race. The line is ridicules!!!! Might as well call them Postal An.... on the 79/Margarita by BOA! This place is constantly rude with longer lines than a DMV! read more

LOVE this place!! They are always so friendly, greet you with a smile, and treat you like family. Owner is always there and takes pride in what he does. From getting something shipped to passport photos to purchasing lotto tickets!! This is the place to go! While you are there you can listen to all the regulars talk with the owner. Its a great environment and amazing customer service. I highly recommend. read more

For all you Filipinos out there, this place is owned and operated by a Filipino couple. Kuya Tom and Ateh Marisa as they preferred to be called. They are the friendliest owners of any postal annex I've ever been to. read more

17 dollars to make a fax! A dollar a page is ridiculous. Wont make that mistake again. Make sure you ask about the pricing before having them fax for you read more

I haven't spent much time in here... but I just got charge 70 cents for 1 stamp! Talk about over charging. You're better off going to the actual USPS and getting stamps!... read more

I have been coming to this location for 7-8 years. They have great customer service and take care of their customers. Whether you need a notary, mail, shipping, and much more.Their professionalism and real hustle is easily recognized. I love walking in and they make sure to call you by name!! Who does that anymore? It is smart and shows how hard they work to be different. read more

Good service but expensive! They charge a 50 cent fee on AMEX card transactions under $10. The regular post office is cheaper.