Kim was amazing! I found her information on ChatGPT and after calling three other notaries who…read moredidn't answer their phone, she answered her phone very promptly and came to our location at the hospital within 30 minutes. She was friendly, professional, and very knowledgeable. She was very accommodating and gracious. I highly recommend her services!!

Kimi was incredibly helpful and even came to our home in Fallbrook on short notice. She was kind,…read moreprofessional, and made the whole process easy, ensuring everything was properly signed. When one of the pages wasn't California-approved, she quickly provided the correct form to make sure everything met CA requirements!

Jennifer provided an excellent notary experience from start to finish. She was incredibly polite…read moreand helpful not only before the signing, but throughout the entire appointment as well. Her communication was clear, professional, and reassuring, which made the process smooth and stress-free for us. What stood out most was her professionalism and punctuality. Even with serious rainfall happening that day, she arrived exactly on time and did not change the appointment at all. That level of reliability and dedication is truly appreciated. I know she's the one we will call if we need future notary services without a doubt!

Jennifer was very quick to respond and very kind. I enjoyed meeting her and having our papers…read morenotarized so quickly. We will definitely use her again.

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

Buddy the UPS driver is the best, he will make sure that he delivers the packages to the correct…read moreaddress. He is very professional, courteous, and efficient. His communication skills, attention to detail, and customer service skills are outstanding.

Janelle was very polite, sweet & helpful! I really appreciated the help I was able to get in and…read moreout fast.

I rarely ever give reviews because I feel like people are too harsh, but this place was awful…read more Waited in line to have a notary done and drop off five and she wouldn't do the notary because there's other people in line. The person in front of me took longer than a notary behind me took longer than notary I went next-door ate lunch came back. There was two people waited in line. There was no one behind person was doing fingerprinting for somebody else and the second person wouldn't do a notary in case someone else came in. I don't know if you're familiar with how long a notary takes but it's 2 to 3 minutes if you're decent speed five minutes if you're a slow notary.

I've always had good experiences at this location in the past, but today was a completely different…read morestory. I brought my grandparents in for a simple notarization, which should've been quick and easy. While I was having a normal, casual conversation with my grandmother nothing disruptive or related to the document the notary suddenly stopped what she was doing and told me to stop talking. I told her that she might want to work on her customer service skills, and honestly, that could have been the end of it. But instead, she decided to keep arguing with me, as if she couldn't just let it go. What really stood out was how she repeatedly felt the need to remind me that "everyone always compliments her customer service." I'm not sure why that mattered in the moment, because her attitude during this interaction was the complete opposite of what I'd call good customer service. It didn't stop there. She leaned over the counter toward my grandfather in a way that felt condescending almost like she was questioning whether he was of sound mind to understand what he was signing. That was completely unnecessary and honestly insulting, considering he is perfectly healthy and fully aware of everything he does. At that point, my grandparents were so uncomfortable they refused to stay any longer. We went to UPS immediately after, and not only did they notarize the document quickly and politely, but even they found it surprising that someone would act like that over something so small. There was zero issue at UPS with me having a simple conversation, and they treated my grandparents with the respect they deserve. I've always given this location the benefit of the doubt because of past positive experiences, but this visit was disappointing and unprofessional. If you're in customer service, you have to be able to handle simple interactions without turning them into unnecessary conflicts or making customers feel uncomfortable. Hopefully this location addresses this kind of behavior, because it's not at all what I've come to expect here.

I have been a customer of this location for quite sometime. Every single time I have come in,…read moreeveryone has been extremely nice and friendly. I like all the gals that work here. They all welcome me and are very pleasant. I am always kindly greeted when I come in and leave. I have no problem coming here and have done all sorts of business. Whether it be a mailbox, drop off, shipping, stamps or purchasing items in the store. No issues. Thanks everyone and see you all soon!

Outstanding service. I walked in and was helped immediately--zero wait time. The team was…read moreprofessional, transparent, and clearly dedicated to doing things right and taking care of customers. They truly embody what a public notary should be: service for the people. Thank you for the help and for the great conversation about my Native tribe and my plans to become a notary. Special recognition to Breanna and her excellent colleagues--you all made the experience smooth and welcoming.

Amazing service. The veracity to which my document was signed and notarized deserves my utmost…read morepraise and recognition. It was nothing short of a work of art. Thank you guys!

always great service, fast service, they provide many services and even do a little souvenir…read moreshopping.

I had chosen this business as my mail center for a contract with IPostal1. This month and last…read moremonth Feb and March 2026 i noticed charges for storage in the amount of $124, this is in addition to my monthly service fee. I contacted both IPostal and Men Mailboxes and received a refund of $59 without explanation of what the charges credited vs still outstanding. As I attempted to get a refund, Beverly stated the item numbers were from December 2025, that I had picked up. I was not in control of her system, and the way I would pick up my mail would be marking all items on my app and making an appt. To date the items creating the storage have never been in my app and do not show as being picked up within all transactions. The problem was clearly within the center's system. Beverly stated she ran my card 3 times and it didn't go through which deleted the items...but they still were creating storage charges so I guess they were semi-deleted. The situation is a problem they must work out and not something I should be charged for, but Beverly refuses to refund the charges and plans to keep my money. I noticed also within my trabsaction history there were dates noted my being there when I wasn't. One of the dates was a day I was in surgery, so the record keeping is inaccurate heightening the chances of problems that will result in charges and confusion. In addition, she terminated my acount and told me she would not be transferring or holding any mail for me. She stated anything that comes will be returned. IPostal has been given the information but they said she can terminate me at her discretion. There is a formal complaint in progress, but meanwhile I can't afford to establish a new box and I have important Court documents expected any day. This is completely unprofessional and I must warn anyone thinking of doing business with them of the unfair and unprofessional actions of Beverly. i would think twice about having a card on file with them allowing charges that even if wrong will not be refunded. I am considering small claims out of principle.

Friendly, fast service and great communication, got my document faster than expected. will…read moredefinitely use their service in the future

We contacted JoAnn to help with our living trust. She was amazing! She made us laugh the entire…read moretime. She was very knowledgeable about trusts as well. Definitely will use her for all my notary needs.

I had to get my live scan done and I showed up like 5 mins before the store was closing. The…read moregentleman that helped me didn't rush me, I didn't feel pressured to get my documents filled out, he was great. I recommend their services for whatever needs that you may have.

I was helped by a lady named Icee . Awesome customer suburb service very friendly. She had all the…read moreanswers to my questions. I will be back again for further Transactions.

Very nice gentleman. Arrived the same day and on time. Reviewed all documentation to ensure we had…read morethe correct notary forms. Will use again.

Paul was on time and had great service…read more I would recommend him highly Give him a call he will get back to you fast