Janelle was very polite, sweet & helpful! I really appreciated the help I was able to get in and out fast. read more

PostalAnnex+ - Shipping Centers Near Me - Menifee, California

I rarely ever give reviews because I feel like people are too harsh, but this place was awful. Waited in line to have a notary done and drop off five and she wouldn't do the notary because there's other people in line. The person in front of me took longer than a notary behind me took longer than notary I went next-door ate lunch came back. There was two people waited in line. There was no one behind person was doing fingerprinting for somebody else and the second person wouldn't do a notary in case someone else came in. I don't know if you're familiar with how long a notary takes but it's 2 to 3 minutes if you're decent speed five minutes if you're a slow notary. read more

Excellent customer service, thank you Tyler Marbella.! I was there and they are very friendly, I will definitely go back. read more

went in for them to copy a complex project. It was completed perfectly while I waited. Tyler helped me, asked questions and double-checked with me a couple times just to be sure it was correct! Marbella & Tyler were awesome with wonderful customer service. Will go there again for sure :) read more

David was amazing thank you so much David, I had a horrible issue at the Ralph's location I came here with my family and David made this my go to spot from now on. David is the man, again David I will be looking for you when I come in there from now on! Thanks buddy. read more

Found out yesterday that the "Postal Annex" is not an actual annex to the United States Post Office. They were charging over $20 for Media Mail that the actual post office charges under $6. Incredible surcharge for their "convenience service. UPS Ground was cheaper than their Media Mail. What a burn! read more

I've used this Postal Annex many times to return items, by using one of the big three (USPS, UPS and FedEx). That's the major benefit of using PostalAnnex+, the ability to drop things off for return, or instead choosing the least expensive of the three to ship something. The location in near Pizza Hut, 99 Cent Only store, the Mobil Gas Station... so it can be a busy corner of this strip mall. The employees seem to sense that and go out of their way to be helpful and... speedy. read more

I generally go to this postal annex. The environment is pleasant and professional I was assisted by Tyler who was helpful and friendly and came up with a solution that worked for me. Tyler is a friendly and professional young man! Check out this Postal Annex! read more

Tyler was great help. explained everything until he knew I understood. He was great!! Thanks Tyler!!!

Much better than the ups at 26025 Newport, definitely go here instead. Much better service.

Never once have I had any issues at the Menifee Postal Annex! Everyone behind that counter is nothing but respectful and very welcoming. They seem happy to be there, always smiling and very pleasant to speak with. I wish more places were like this. Candy and Alison are Awesome! read more

The customer service is terrible the owner of this place she's rude unfriendly and nasty!! I have visited this business a numerous of times and I have had the same customer service terrible will NOT be back!!! read more

I had to get some paperwork off and they were so helpful. I would love to go back and just browse the store as they have all kinds of knickknacks and a selection of cards. I think I could probably find an unique gift in there. To me service is so important and they were just very nice and made the process very easy. read more

Always helpful, polite and professional. Reasonable prices too. This is my go to place for shipping, notary and today a mailbox.

I was returning a work laptop using a prepaid labor and FedEx box. I went in this store and waited for 15 minutes. As soon as I was next in line, the attendant asked if I was dropping off and if I needed a receipt. She recommended that I use the kiosk. I denied since this was work equipment. She indicated that the kiosk was my only option since they were not going to scan my package and/or give me a receipt at the counter. I left upset and went to the other local store where they obliged with my request. This store has bad customer service! read more

Came here with very sensitive paper work that needed to be fax. The employee faxed it to the wrong number and I only caught it because I verified the the receipt. Now who knows who has my personal information. I suggest you go somewhere professional to fax important documentation. read more

PostalAnnex+ - You can clearly see my 7 isn't a 1. - Shipping Centers Near Me - Menifee, California

Great Facility !! The 3 Ladies working there went Above and Beyond Regular Service !! I visited on a Saturday and the Regular Post Office had already Closed. ! It was Important for my package to get out right away and I'm so glad they were open !! They had everything I needed and were super sweet ! Thank You for being there ! You're the Best ! read more

If you need to send something by overnight do not use this business, you are better off going to the Menifee Post office. I was pressed for time so I went there as it is close to my house but boy am I extremely sorry I did. To send an envelope (not package) via FedEx through them cost me $113 and if I wanted proof of signature it would have been an additional $15. I left there feeling violated. I understand they are in business to make money but that is robbery in my opinion. Today I had to send some other papers to the same place in Saint Louis, and went to the post office instead. Cost me $28 and it included proof of signature. So unless you want to be ripped off, go somewhere else. read more

I don't know if my review made it online but I made a mistake it's the other one down the stupid street so sorry if it did make it online I'm just pissed off read more

The ladies here were so helpful. I walked in with 5 suit jackets still on their hangers and they helped me fit them into the right size box that was cost effective. I thought sending out that many jackets was going to be a lot more complicated, but they made it incredibly simple. Thank you! read more

Best Postal Annex I have ever gone to. Above and beyond amazing customer service. Notaries are always available. I highly recommend this place for all your shipping and office service needs. read more

I don't usually write reviews, but this is the second time that I have used this Postal Annex within three months, and both times was blown away by their service. During both visits I had large packages to ship, and John and Erin were both working and went the extra mile to find the best option for me. Today, when I realized that the package I was going to ship was going to cost WAY too much money (because of the dimensions and weight) they took the time to troubleshoot my options, and even helped me open up my box, rearrange the contents, and cut the box down to a smaller size to save me money! Seriously, this type of service is unheard of this day and age. They are both amazing people. If you need to ship packages for Christmas, I would come here for sure. read more

I not only like that this place is close by but the people in here especially the owner is always friendly and helpful I enjoy going there to ship out items or get a notary or a birthday card. read more

Great Customer Service!!! reliable & efficient staff. They do it all, faxing, shipping packages, Notary available & more read more

Right no stars would better.After four years I was told P.O. Box was shut down because I was three days late on payment.Geeze thanks a lot for nothing and no thanks to this crummy customer service!Go elsewhere! read more

I love this place. They are usually so friendly and so helpful. I do a lot of business here and they are great.

Majorly disappointed with this Postal Annex....the staff is very nice, but the owner/manager is awful. We have had a PO Box there for many many years, during the pandemic while under stay at home orders our box became due, I was unaware as I hadnt been there to check due to Covid, we are a non profit youth sports organization, who was also shut down due to covid, hence why checking the mail wasnt a priority. needless to say, I do go in to check the mail only to find out they have closed our box, returned the mail and rented it to someone else! I asked why they didnt call, they stated they had tried, but got no response. I am a realtor, I ALWAYS answer my phone! I went in today to drop some packages off, and the manager/owner was there, I asked him why he gave our box up..he said you hadnt paid, I said nobody called me, he said they tried, they have all my info including my home address, maybe send a notice? Maybe walk next door to the Mexican restaurant and see our sign in the window, with a phone number, he said we are not going to google and chase you down, then said "covid affected everyone" EXACTLY including me!! Needless to say it was unprofessional of him, no apology, no how can I make it better...NOTHING! I will be taking my business elsewhere, maybe to a company that has autopay! read more

We use this place for all our mail/ notary service- friendly owner and worker . Never to long of line- offer good help

Was immediately greeted when me and friend entered the business. I believe her name was "Aria"(sp) pleasantly took the order, did the fax and email exactly as requested. A+ read more

I didn't want to leave this review, but ultimately I am the one that got the raw deal. We dropped off an envelope, and got the drop off receipt, thankfully. Called a week later when the package hadn't been delivered to LA yet, spoke to Isabella. She was friendly and professional and said she would get in touch with FedEx and find out what happened. I called back a couple days later and she said PostalAnnex doesn't have it and FedEx has no idea where it is. When I called fedex to do an internal trace they said "the package was never given into our possession" because it never showed getting picked up. FedEx drivers scan their package pickups before they even leave the store. Who would you believe? Here's my guess on what happened. It was small 6x10 envelope and I'm guessing someone at PostalAnnex lost it, stole it or knocked it accidentally into the trash before they gave it to the FedEx driver. Luckily it was just a $30 USB flash drive and not something terribly important, although what was on it was inconvenient to lose. Of course they swore no way could a package get lost. Here's the FedEx tracking number: 577007552916 go see for yourself. I have the drop off receipt, too. +1 star because Isabella was helpful, even though nothing came of it. read more

After receiving the wrong item from a online retailer I went here to return it not having a box or even the labels cut out. The staff was friendly and literally took care of everything short of printing out the rma label. Prices are reasonable and they deal with Usps and others. Also a fun side fact is that they have soft drinks, bday cards, and other interesting items to see. Not a bad place to do business...I'll be back! read more

PostalAnnex+ - Store front - Shipping Centers Near Me - Menifee, California

I wanted everyone to know I come here all the time to do my business mailings. I've become friendly with the ladies who work here. I came in today to send some things down to help with the floods in Texas they were so kind to split the costs of shipping with me. What would have cost me over $80 to ship I wouldn't have been able to do it. I will remember this and hope others use them because of it. Customer for life right here. read more

Excellent customer service. Always willing to help. I recommend Wendy for any notary public services read more

Perfect customer service, usually not a wait. We have a post box there and the only thing I don't like is since I've changed my mailing address to this place...I don't get free samples I've ordered; I think it's the mailman lol read more

In the past I've had to send things to Canada and elsewhere. They have shown me how to save sometimes $20 in shipping just by packaging it in ways that fit the postal systems norms. I'm very appreciative for showing me how to package things to avoid excessive shipping charges. They also recognize me and if I have any packages they will often have them ready for me before I even have pulled out the receipts from my box. I can literally start filling my gas tank, walk over and get my mail and any packages, and return to the car before the gas pump has finished filling my tank. Great service! read more

BEWARE!!!!!! First let me say for a first time customer I'm sorely disappointed in the services. The customer service was good, HOWEVER, do NOT let them take over for you because they will NOT disclose pricing until it is too late. Sneaky!!!!!! Anyways, the employee 'Sally' was helpful and neglectful at the same time. She told me she can take care of my packages while I was preoccupied with something else. Little did I know it would cost $13.39 FOR A BOX! That's right ppl. Bring you own box!!! Peanuts for the box are $10 bucks!!!! Bring your own peanuts! Basically, have your package ready to go before you even decide to set foot in the store. They'll price gouge you. Naturally she apologized for sealing the packages BEFORE telling me the prices. Guess I'm going to Yemen! way to force my hand ppl. Dropped over $60 bucks that day just to send a box. Half of that cost was shipping supplies! Never again will I use them. read more

I feel odd spending precious seconds of my life writing a review for Postal Annex...yet, here I am. As compared to other locations, this one is very nice. It's well-stocked with every accessory you could want, and it seemed very clean inside. There were enough employees staffed and I got in and out as needed. read more

By far the best notary public service in the area...No appointment needed and very fast turnaround by efficient staff.

I have been there 3x and always have a great experience. The girls that work there are so nice and helpful. Recommend this store to everyone! read more

this morning I came with a fairly large print order for a baby shower and to no fault of their own they ran out of cardstock and I ran out of time.. I can back later paid for half of what printed.. Brandy who was so nice and apologetic offered to come in early the next day to finish my prints I ended up gavin a bit of time before my sons practice that I was able to run and get cardstock and go back to get the last of the stuff printed .. Candy helped me and they didn't charge me because they said it was at an inconvenience and they ran out of paper.. they even printed a photo for me free of charge.. I offered to pay they refused. I want to say as someone who works in customer service they went above and beyond and were so busy and so professional.. I am very satisfied with service and prints .. thank you ladies for all your help with the baby shower prints.. read more