STAY AWAY FROM THIS BUSINESS AND THIS MAN…read more I chose Juan Reyes of Creative Ink and Design to print shirts for my team because he assured me he could meet my specific requirements. I clearly specified 100% cotton t-shirts due to the hot conditions my team works in daily, and Juan guaranteed he could provide dark heather gray and light heather gray shirts in 100% cotton. This specification was even on my invoice. But upon receiving the shirts, I found they were not 100% cotton as promised, with one color being only 50% cotton. When I pointed this out, I expected him to take responsibility and replace the shirts promptly. Instead, he made excuse after excuse, refusing to correct his mistake. He even tried to charge me MORE to correct his mistake. After much back and forth, He promised to replace them in 10 business days and that was on 7/28/24. But after a month of silence, I had to reach out to him. Only then did he inform me his printer was "broken." However, his online posts show that he continued printing for other customers during this supposed downtime. He clearly could have prioritized my replacement order. Because of his lack of accountability, my team has been forced to wear the incorrect shirts for months. We've paid over $5,000 for a product that was not as promised, yet Juan now demands that I return every single shirt before he will consider starting the replacement. Despite everything he's put us through, I've tried to be fair. I suggested he replace the shirts in halves (as he said he needed to), allowing any discrepancies to be deducted from the second half. Alternatively, I asked him to refund of half the cost, he could take back the incorrect shirts, and we could call it a day. He has ignored both reasonable solutions. Juan has ignored deadlines, and repeatedly tried to make this about the color I chose, when his own lack of product knowledge was the real issue. Had he informed me at the start that 100% cotton wasn't available in heather gray, I would have gladly chosen another color. But as a T-shirt printing business owner, he failed to communicate this essential detail. I rarely leave reviews, but I feel compelled to warn others--Juan Reyes is unprofessional, unreliable, and shows a shocking lack of integrity. He's taken my money, refused to deliver what was promised, and has mishandled his mistake at every step. If you're considering working with Creative Ink and Design, I strongly advise you to look elsewhere.

I'm not sure about this other review but I had 1500 shirts and hats embroidered everything was on…read moretime and came out beautiful he even threw in a custom hat for me he always has a full shop he must be very popular

Have been waiting for a response for over a month sent in all our info they never got back to us…read moredon't recommend if your serious about getting shirts.

We had shirts done for a memorial and they turned out amazing! We will be back in the futureread more

After an initial mix the up the owner and I had a clear discussion on where communication was…read morecrossed and he provided a more than satisfactory response of new hats in the initial puff print style. Professional, and clean work. Be sure to be very thorough in your work order request and invoice to avoid confusion. Ask for timelines if pertinent. 10/10 recommend

After searching all over...we found the right company that was the right "fit" for us... Hi, we're…read moreJames & Kim. We launched our e-commerce business right here in the beautiful city, Murrieta, CA. Our Brands are B&B (Blessed & Balanced) & Soul-Jah, which was inspired by my time served in the US ARMY. Elliot & his team at California T-Shirts, took our designs, put them on a screen print & we are so much appreciative of the finished product they've created. Thank you so much for accommodating KJVLLC. We will definitely recommend your business to everyone we know especially while sporting our logos you made come to life

Fast, efficient, friendly and fair prices on anything you need in the printing and design…read moredepartment. They personalized some shirts that beat other competitors. Highly recommend!!

Great service and amazing prices. Anything you need your brand on they can do. They also do…read moreprinting of business cards at a price I haven't been able to find anywhere else. I've ordered shirts, hats, pens, drinking cups, banners, custom awards, and gift for clients. They've also wrapped a few vehicles for me. Have never been disappointed.

Phenomenal personalized customer service and top notch craftsmanship here. Just really the kind of…read morething you don't get much of anymore! Whatever you need with printing, stitching, or graphics with signage, shirts, hates, whatever... Level Up should be your go-to and you will not be disappointed!

We had an absolutely amazing experience with Level Up Print! We ordered two vinyl banners, and they…read moreturned out perfect. From start to finish, everything was seamless. A big part of that was thanks to Kevin, who was incredible to work with. He was so communicative throughout the entire process. He stayed on top of the artwork, kept us updated every step of the way, and made sure we got exactly what we needed. You can tell this company genuinely cares about the quality of their work and about making sure their customers are happy. The banners themselves? Stunning quality. Crisp, vibrant, and professional. It was exactly what we envisioned (if not better). I honestly won't go anywhere else for printing from now on. Highly recommend!

Forever grateful for this amazing business My new polo shirts with my business logo. Looks…read moreabsolutely amazing. I couldn't have been happier thank you for bringing my vision into my new work shirts.

Logo Joe's provided quick service, amidst being extremely busy. I had a small order, and they…read moretreated me very well I would highly recommend, and I will be back.

Project Details: Single-color Embroidery on Polo shirts…read more TLDR: Things started great, but deadlines kept getting pushed back and ultimately the finished products were not of professional quality. I really wanted to find my go-to spot for all my merch needs because I have multiple clients/vendors with year-round requests, and I was delighted to meet Kolton as he was very knowledgeable and energetic when I first met him in the shop. He helped me source the type of shirts I wanted, even ordering samples for me to check out in-person, and I was pleased with his pricing as well. I could not have asked for a better start. Unfortunately, as you may have guessed from my rating, things started to go downhill once it was time for production. The common theme was inconsistency: 1) Communication was random -- via calls, texts, and voice messages, it was difficult to find out the status of my order. Twice I even drove to the shop before their closing hours so that I could find out in the flesh, but on both occasions the store closed early without any notice. 2) Deadline was delayed multiple times -- Kolton had informed me that he would be going out of town but ensured me that my order would be completed before he left. When the planned date of completion had come, I hadn't heard from him all day so I called near end of day to ask for a status update; he asked if he could get the order completed after his vacation because he didn't have enough time. Even though this was upsetting, I told him it was fine - we've all been there with deadlines, so I gave him another chance. Fast forward to his return from vacation, my order was still not done until a week after it was promised it would be completed. 3) Finished product was not professional quality -- I had ordered a simple single-color embroidery on polo shirts, and I was shocked to see the inconsistent stitching from one shirt to the next for nearly every single shirt. I figured with all the time that was spent on the job, that the shirts would come out amazing... but it looked as if he rushed throughout the entire process. They did not look the same as the initial sample shirts that were shown to me at the beginning of the project, so I felt misled. From seeing the majority of positive reviews for this shop, I am very confused as to why my own experience was much different even though I was respectful, remained patient, and the complexity of my request was quite standard and simple.

BEST Embroidery place in town! I needed to get my soft shell jacket done for work and kolton was…read moresuper helpful and very professional. I recommend not only everyone but all my fellow first responders as well! He did perfect on the text.

It took a while for me to get my order straight and they were patient through the whole thing…read more Picked up my sample today and I loved it. Since I was making a back patch for a motorcycle vest, they gave me an extra transfer so I could get a beefier piece of cloth! Unasked for and no charge! My business stays here!!!

Went in twice out of those 2 times I walked in and greeted my self the customer , the owner looked…read moreat me with disgust and not even a hello , crazy! Still gave them my business cause I needed shirts printed , but from a company owner that's crazy .