The UPS Store at Clinton Keith (Wildomar, No. 92595). Wildomar, California. The southern reaches of Riverside County unfold like a vast, sun-bleached canvas--sprawling suburbs, distant mountains, and the occasional outpost of commerce where one seeks to dispatch a parcel into the great beyond. At 27890 Clinton Keith Road stands this solitary UPS Store, a brown-clad fortress amid the retail wilderness. You arrive with your package--carefully taped, labeled, a small emissary of your intentions headed across counties or continents. What greets you is not the brisk efficiency of a seasoned courier captain, but rather a faint whiff of snark drifting across the counter like cigar smoke in a speakeasy. The attitude is subtle yet unmistakable: a raised eyebrow, a sigh that lingers a moment too long, a tone that suggests your box has personally inconvenienced their afternoon. On the few occasions one has ventured here, the experience repeats itself with the reliability of a stagecoach schedule. No warmth, no expeditionary camaraderie--just the quiet implication that you, the traveler bearing goods, are an intrusion upon their domain. Service requested: competent, if grudgingly delivered. Quality of the transaction: functional, nothing more. Value: one begins to question whether the convenience justifies the subtle hostility. In truth, this correspondent would sooner reroute through distant lands--seek an alternative UPS outpost, or abandon the brown fleet altogether--than endure another encounter with such understated disdain. There are, after all, other ways to send a package on its journey. FedEx beckons from afar. Even the post office, with its eternal lines, suddenly feels like a kinder frontier. Perhaps one day this store will rediscover the spirit of the trailblazer. Until then, proceed with caution... or simply ride on past. Maybe. read more

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time she helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager! read more

The UPS Store - The sheet needing to be laminated. Straightforward and almost ruined by Teresa at the Scott Rd store! - Printing Services Near Me - Murrieta, California

The manager is NICE but all over the place, excites easily and makes the environment more stressed than necessary. She has A LOT on her plate! their employees are nice except for the one with the green eyes. She always has an attitude but if you're a guy she's extra nice. So that's annoying. I know that they get a lot of business and I am sure it's not a fun job but they can definitely work on their customer service skills and how they interact as well as communicate. this has happened so many times that I had to address it on here hoping that there will be not any type of discipline because I don't think it's to that level but a retraining for interactions. A great example would be Anna, who is ALWAYS professional and kind. Please try to get the others to that level. read more

The business does what it needs to by receiving packages and shipping, etc. but the place ALWAYS smells like a vape shop. Can only imagine the staff are just sitting in there hitting their vapes. Was in on 10/9 around 4pm and it was headache inducing. read more

This location is fast and efficient. The staff is always friendly and knowledgeable of all the services they offer. During my last visit the young lady was able to process my outgoing priority box, certified letter, Amazon return and notarize a letter for me. Gotta love a one stop shop. Postal services such as stamps and certified letters cost a tad bit more than purchasing at the Post Office. The only downside with this location is there's barely any cell phone reception. If you're doing an Amazon return screenshot or pull up your return code before you arrive. read more

I come here a lot because it's a block away from my . Always parking close by! Usually no line , but if there is one ( which I've been there on holidays ) it's fast service , deff always team work in there ! And friendly staff! read more

Jae (blonde hair), Theresa (manager), Ana (black hair) Sofia and Vincent (owner) The workers in this UPS store was paramount great knowledge of how to accomplish any and all tasks in UPS. Jae was very knowledgeable and extremely helpful with dealing with my situation and took care of all my packages. She definitely needs to be in the store everyday! Kudos to all the employees and the manager Theresa. All the employees know there rolls. As a retired US Marine I feel very confident and comfortable making this store my own personal go to UPS store. Very Respectfully Jai Jimenez USMC RETIRED (951) 265-6895 read more

First time here. Needed to purchase a box since the last 2 I got from other stores didn't seem to fit the package. Well I walked in to purchase the box. I also brought my supplies to pack it. And once I paid the clerk asked if I had a return label. I did. He said he'll pack it. Printed a reciept and I was shocked how fast that was. I had no idea. I literally asked ' that's it' and he replied kindly saying that was it. I now know where to come for returned UPS items. Thank you for making it such a breeze. read more

I walked in to print out some documents and fax. I have never used a fax machine and I experienced the most amazing service with the two most kind women that deserve recognition for there amazing customer service skills. EMILEE & THERESA Helped me out so good that I literally had to leave a comment on Yelp. We need more people like them in this world that make life so much easier. True team leadership. Thank you girls. I'm for sure recommending this location to family and friends. Warm Regards. Alfonso read more

My experience with this location was absolutely HORRIBLE!!!!!! First time I went there I could not get internet in store to get bar code needed to return my item. I was told rudely to take a screen shot next time and that there wi-fi connection was not very good. I asked if they could use there computer to access my email and print bar code and snap rude response was "Yes there will be charge of 3.00 dollars. Feeling like I was a burden I left with my package returning next day with shipping label to same RUDE tone when asked "How can I help you"! I wont be back!!!! Worst customer service read more

I am conveniently located between this and the Scott Rd store, and chose this location on Christmas Eve for some returns. Plenty of parking, minimal wait, service with a smile. The whole experience was a breeze. Will definitely be back as the need arises. read more

Always quick and friendly service here! Super conveniently located near us and apparently they know my husband as he frequents there often to return all my Amazon orders. Lol, sorry guys! Never had an issue with a return yet so thank you for making the process fast and painless for him! read more

Staff is extremely helpful. Everything you need to ship your items. Staff are quick and you don't have to wait long, they are efficient and keep the line moving. Store is clean, and organized. If you have any questions staff will be happy to assist. I was assisted by Theresa and she was helpful and quick. Happy yelping mis amigos read more

My Amazon "Return" store. Staff is always friendly with quick service. They just make it so easy!

Needed quick turn around on a lot of color copies and Vincent at this UPS store provided excellent service. The store was very busy at the time and he multi tasked like a pro. Served me very well while serving others in line. THX Vincent. read more

After finishing a semester in school (before COVID hit) I was mailing back rental textbooks. Somehow I'd gotten the opening time wrong, I was early. After walking up to the door with my boxes and seeing they weren't open I was just planning on returning later. The gentleman inside saw me and walked out and said he could help me. He said he gets there early sometimes and was happy to help me send off my books. I was honestly shocked that he'd go out of his way like that. I'll always go back because they're always so nice! read more

Compared to postal annex this place is faster and more affordable! My package already arrived after shipping it the day before! Thank you!

I needed to get postage stamps and everywhere I called was closing at 6. I called this UPS Store and they were willing to wait for me 15 minutes so I can get my stamps. Knowing they had to close at 6, they were so kind! Great customer service and the staff are very helpful and friendly, I will definitely come back and recommend this store to everybody! Thank you UPS! read more

Super nice and helpful. All of the staff take the time to assist and answer questions.

The owner of this ups store (Vince is quite rude)! I won't go to this ups store again! I did go back in to talk to Vince about how rude he was and he treated me like my opinion didn't matter to him! read more

Super slow service. They don't even acknowledge you when you walk in. Would not recommend.

I had a particularly difficult return. The label would not print out at home nor on my granddaughters printer and I was not able to return these items. I took my return to this specific UPS store Today and both the girls in that store were so friendly and so kind and so helpful they both struggled for about a half an hour to try and get my label printed out so it could be used they didn't complain they were boys have a smile on their face they were able to help customers that came in in between me I have nothing but praise for them. Great job thank you so much read more

Needed to do a lot of copies quickly and The worker there offered to make the copies for me and told me the cheapest and fastest way to send it. I was in and out of there in five minutes and had hundreds of pages to take care of as well as a return . They are extremely efficient and friendly. read more

Horrible customer service at multiple locations in one day. I've dealt with the horrible service at the Clinton Keith location with Carolina before, but my wife got to experience it today and had to go to the Scott rd location because the fax was down and got to experience the young mans horrible service. I'm not asking for anything special, but don't act like me paying for a service is such a bother to you or maybe try a different job. If you don't want your day ruined try anywhere else, can't be worse. read more

I wanted to thank the manager Teresa for making me look like a hero at my beautician wife's beauty salon. I bought one of those oversized Valentines Day cards and wanted to make sure it arrived during business hours on Valentines Day. The post office employee rolled his eyes at me when I asked if they could assure me it would arrive On February 14th. I almost went ahead and left it at USPS office when I thought about the UPS store where I bring all of my Amazon Prime returns (much more convenient and faster than using Kohl's returns). Teresa told me to bring it on February 12th and she would hold it back from the UPS driver until the following day and it would most likely get there on Valentines Day. Sure enough it arrived there during business hours!Thanks again Teresa, you are my hero!! read more

I've been a customer, at this specific location, for over 5 years. In that time, I've used their shipping, packing, mailbox, fingerprinting/Live Scan and Notary services. I can say with 100% confidence that I've NEVER had a problem! I can't say that about anyone else! Recently, I had Vincent pack a handmade picture frame....I was worried because it was made with 200 year old wood. A family heirloom. My Cousin received it and commented on her FB page that it was packed extremely well!!! Vincent and Teresa are amazing at everything! read more

These guys are awesome! Great location, (close to the freeway, starbucks, gas station and the less busy of the Target stores) and friendly staff! The service here has been great since day one! Very friendly and always ready to help. They're a bit more expensive I believe than the Lake Elsinore store- but I could be wrong. Even if they are though, the location is so good it's worth it! They do everything here- mail, packages, faxing, etc! I highly recommend it if you're looking to get a PO box- they not only accept your packages but text/email when they arrive. Plus they have a door key for after hours (mail only) if you need to stop in after work and grab your mail. Absolutely worth doing! Did I mention the service is friendly? :) read more

Paul was awesome and sending my San Diego Padre hat to my friend in salt lake City he provided a perfect box for my hat to be sent customer service was A1 Thank you again Paul. read more

Poor customer service - tried the stop on many occasions hoping to get them on a better day. Visit the USPS off Los Alamos. Worth the extra drive. read more

It is really nice inside the store and the girl who notorized my documents was professional and quick!

This UPS store is very great u get packages delivered on time and there is hardly no line ever only on busiest days but over all it is a great store read more

This UPS store location is GREAT! I started getting all my mail delivered here well over 6 years ago. As a consistant customer i am very pleased with the operation of this business. I have seen one too many mailboxes broken into. I love that i can have a SECURE mailbox delivery place and i dont need to be there to receive packages as they recieve them for me. They simply email me a package has been recieved and i can show up at my convenience and sign for the package. Service is always up to par and kind. Thank you guys!! read more

If you're going to post hours, follow them. Thanks for closing early today. There wasn't a sign of life at 3 today, so you guys must have closed at least 15 minutes early. This is why I normally use USPS; they're there when they say they will be. read more

I was in and out fast. Great place. Highly recommended.Everyone that works there is very professional and handled each customer with great care. read more

Close by location. Was expecting to wait for a while with it being December. Fast and friendly service. Live scan fingerprints were on the menu. Even faxed in my print profile for me. One stop done. read more

Needed to notarize a few documents and mail them in and this place offered fast and friendly services! I also checked in on Yelp and they honored $3 off :) read more

As soon as we walked into this store Jennifer greeted with a prompt and cordial service. Wish more service providers will be like Jennifer. This was our first time at this UPS store and in the future when we need UPS service we will return to this store although we have other UPS stores closer to our home. read more

Jennifer is great/quick, does the best she can by herself, but she needs some help in the store. Co-worker not much help. Overall friendly service. read more

Came to notarize papers and Teresa was a great help and did the notary for us at a really good price!! Will definitely come back again.