Definitely would recommend a different postal annex location over this one. I always bring in about two tote bags full of packages. Never had an issue anywhere else regarding this. This location said it's too many items and to go to post office. Mind you, these packages don't require a scan in or receipt or anything, i just place in a bin. I've had a couple not great customer service experiences here now read more

Although the entire parking lot sucks, this place is pretty convenient to mail stuff out when you need it... service has been fairly friendly the couple times I've come in Came in today to mail something and was charged 3.50 just to print a one page label?? Seemed a little excessive... might've been cheaper to just roll to the public library down the street and print it for 10 cents than to come back here read more

I came here to get something notarized. I was helped right away. It cost $15 and the worker was very friendly. The process was fast! I highly recommend this place for notaries! read more

The owner of this postal annex is so amazing and wonderful. I highly highly highly recommend using this business. This is in regards to his friendliness on the two times that I used the postal annex for printing. They also sell crystals which I think is an amazing touch too. I appreciate this store thank you very much ! read more

This is my second time going here in the am. There is an Asian man who appears to be either owner or manager. I find him so rude and disrespectful. Almost like a control freak. I heard him intersecting with the man next to me and I was thinking to myself why did I come here knowing this guy works here. I guess I had forgotten. Customer service is huge. I would go somewhere else before interacting with this guy again. read more

I'm not sure why they think ripping people off is ok. I came in to laminate some items a few days ago. The owners refuse to help with anything, are rude and try and overcharge you. They wanted to charge me 10 dollars a page!!! They said it was because the machine took a long time to start. I started laughing and walked out. I went to the UPS store down the road, and they were helpful, kind and charged 1.99 per page. read more

I moved to French Valley in 2018 and have been coming here since for all of my postal needs. My fiancé and I have a home business (homemade beef jerky) and it's so convenient to use their drop off bin since we ship via USPS. From important documents to getting pages printed or scanned, they make it easy and an affordable price. My phone calls get answered 95% of the time (they tend to their customer with care). A huge one for me was when I was going through a difficult time that required a lot of paperwork I had filled out (I believe it was 40-60 pages) and needed printing, scanning and quick shipping. I was very stressed and the young girl guided me through everything with so much care and patience, finding me the best option to ship quickly at a more affordable rate. It truly became a core memory. I have never once left feeling like I didn't receive good customer service. Thank you to the older gentleman for your smiles today! I wish I had gotten his name but he was so funny and so happy. And last night, thank you to the young gal for letting my teenage daughter retake her passport photo when she didn't like her first one. There's also a younger gentleman who is always so so sweet. read more

PostalAnnex - Entrance - Notaries Near Me - Winchester, California

This place is a rip off. Send a certified mail letter and charged double than USPS. The asian guy put the letter in a bigger envelope so he can charge me more because of the size of the envelope. Never going back. read more

I had some packages sent here to be picked up since it was the nearby ups location and the items were all refused by them and sent back. I tried to go and pick the items up and they said that it was still in route. In route back to the sender since they refused it. Plus very rude customer services. Hi Jackie. Here is the proof that it was sent there and refused. I understand now that you guys are not a ups storefront but to be a local business then it would have been nice to have been able to pick up my item and be kindly informed that you are not a ups storefront. Maybe you would have gotten a five star review. Oh and Merry Christmas. read more

PostalAnnex - Notaries Near Me - Winchester, California

I have used this place more times than I can count over the past year and a half. They've been my go to. However, I went to ship a package today through the United States. Postal Service and I needed to tape the label to the box. I asked for tape and was told I could buy it. Now I get that "nothing is free", but when you have a customer who uses your services repeatedly and never shipped through the United States Postal Service, I feel you could cut them a little professional courtesy and offer the tape. Is this petty? Perhaps. But I just don't think it's right. All they did was ensure that I will never use them again. It's a stupid way to lose a customer. read more

Wow, the old lady working here is so rude, just rubs you the wrong way with her snarky tone and condescending attitude. Wouldn't take our FedEx shipment even with signs posted outside and inside that you do. Asked my husband as soon as he walked in and when he said FedEx, she told him to take it to UPS, like what? So I tried going in and she told me the same thing right off the bat, without even asking. It's a FedEx return all set up for Walmart, just scan and you're supposed to be able to print a label and return it! Funny thing, we just did it LAST month at this location because it's on the way to my aunty's house and she basically talked to me like I was dumb. Will never come here again, avoid at all costs unless you like being treated like crap and not getting any service. read more

Weird they have an extra charge for doing their job? $4 for printing 2 sheets of paper read more

PostalAnnex - Notaries Near Me - Winchester, California

I was charged a $3.00 'office service' fee to print and scan a one page document in addition to $1.00 for a total of $4.00. There is no notice of a service fee anywhere in the place nor did the clerk let me know ahead of time I would be charged that much. Office Depot only from here on out. Also, the other clerk was chiming in 'nothings for free' as I was leaving the store. Very poor and yet expensive customer service. read more

This is my FAVORITE Postal Annex and I'll actually drive out of my way just to go to this one :) The service is exceptional and they are always so kind to me. I appreciate that they literally take whatever is in my hands and complete the mailing in minutes. They'll put extra tape on my packages, make sure stickers are covered and just do everything to make sure my packages are mailed 100% perfectly. Really appreciate this little shop! read more

PostalAnnex - Postal Annex on Benton - Notaries Near Me - Winchester, California

Stay away from this place at all costs. I've been here twice in the last few months to ship something and both times were bad (and costly) experiences. On one occasion I needed to ship something to a friend in Canada and paid quite a bit of money for international shipping. After 3 weeks of waiting the item was retuned back to my home address because the rep at this Postal Annex location lazily wrote "gift" on the item description instead of the electronics part I told her it was. The most recent occasion I needed to ship a parcel via USPS ground but the owner (asian man) told me that the cheapest option was over $100. He offered to ship it via Fedex ground instead which was around $70 and I reluctantly obliged. Something felt off by that price so I went home and priced out the package on USPS.com and it was only $27 via ground. The $100 price he quoted was for priority which was not what I asked for. Granted, maybe Postal Annex doesn't offer USPS ground for some reason, but that's still a big enough reason for me to not return here. Do yourself a favor and just drive the extra 5 miles or so to the nearest post office and skip Postal Annex. read more

I don't write many reviews but I have been coming to this location for many years. This review is not about any particular employee or a comment on the general service I have ever received from this location. The fact that I am still coming here after many years, should illustrate how I feel about the service I receive. The reason for my review is because of the negative energy I see directed at the staff and the business overall in these reviews. If we all take a look at ourselves and address our own personal shortfalls, insecurities and energy that we direct towards others; we will be happier in our own lives and will not be able to find the time or the need to pull others down. David A. and whomever else it concerns - Have you taken the time to address your concerns with the business or just here on a public forum? The energy and time you use to write negative reviews could have been spent addressing the issue in person...with an attitude of truly wanting to come to an understanding that pushes you forward in your own life. I can just about guarantee that would be more satisfying and bringing you closer to self fulfillment. I personally know the owner of this business, and I can assure you he cares about your concerns, his business and the employees that work for him. These employees are people just like you, that have their own dreams, goals and challenges. Please keep in mind that we are more alike than unalike, and if we take the time to remember that, we can change our perception of those we come in contact with. This will allow you to come from a place of empathy, rather than a place of negativity, that does nothing to move us all forward as a society. Let's all make a difference by supporting each other. No one is perfect, no one is without fault, but if we work on ourselves FIRST...we can contribute positively when issues or disagreements arise. This is a very good business with real people that care. Let's stop using social media to address things that should be handled in person FIRST, as fellow humans. Peace and Blessings to the owner of this Postal Annex, its employees, David A. and whomever else takes the time to read. P.S. Life is so much more rewarding and fulfilling, on this side of reality. read more

Someone from or at this postal annex illegally used my information from a package I dropped off to send me a letter from PO BOX 438. This is a huge invasion of privacy and I feel extremely violated. Please take care to stop your employees or patrons from soliciting your customers. read more

The owners are rude. I wonder what happen to the senior man that use to work there he was so nice couple years ago. I guess they switch owners. Anyways, they Talk so rude to me every time I do a drop off. I just go and walk straight to the back to drop off. And when I do he ask me " is that for USPS " I said yeah. Then couple days later I decide to go from the back door since it's always open and avoid them I came through the back and drop off for Usps And he screams out while with a customer at the register "who is that for" ? . And I said yet again Usps . Then the lady owner walks towards the basket and I told her I drop it off here right? She goes " I know I know ". I mean the sign is right there . I'm done dropping off at this place . I stop going cause of the convenience fee for postage as well. I rather go to Usps Winchester read more

I went in the store today to make copies for my business. However, I felt extremely uncomfortable upon walking in when I was faced with a employee, Rose, who decided to talk down upon trans and lgbt lives. I was struggling not to cry as I heard her make rude remarks of trans mothers or parent and joked with another customer about trans individuals being "too much" when it comes towards asking their assigned gender at birth. She also spoke about having kids in private school due to the fact school systems are messing up childrens lives teaching about the lgbt and sex education. She did this all while speaking to a man who works within the fire dept. As a woc and woman who is in the lgbt I am no longer returning to this store and encouraging others to not return as well. It is not safe and unwelcoming. read more

This is close to our house. Our coffee company screwed up our order online and directed us to pickup our coffee order at this location. For whatever reason the guy ransomed the package from my wife and charged her $5 to receive her free drop ship delivery. This guy was extremely rude to my wife and threatened to send it back. We didn't choose this option the coffee company directed us to it, with the intent of us getting our package in a timely manner, all with zero cost to us. My wife got conned straight up. Apparently he went on a rant saying "they can't use my address" "you don't have a POB here". Well Sir, now we never will! Thanks for the $5 well spent. read more

I had called in and spoke to rose asking if they accept usps and if I have a package that's going to the same place can I put them in the same box but with two labels on it and she told me " she doesn't know and that that's between me and the post office" do you not work at the post office?so do you have a problem with it? Customer service is crazy nowadays read more

I really don't know how I feel about this location, it's very convenient and the staff always seems friendly and knowledgeable when I go in. I guess my only gripe is that I depend on them so much but in recent weeks with the COVID 19 outbreak they have been closed. There Google, yelp and website have not been updated with pandemic hours of operation and its disappointing to drive there and find that they are closed. read more

PostalAnnex - Notaries Near Me - Winchester, California

Awesome service! Glad to have found this place close to home. Marshall took the time to see what was the best way to send our packages to our family. At the end of it all, we paid less than what we estimated at the beginning! Highly recommend! read more

I only recommend going here if you don't have any other options, because they are very expensive! I had to make a 14 copies and mail something out to my HOA and it cost me $10 and I was using my own large envelope. They can get rather busy so please be prepared to wait. The time before last, a customer was yelling at the owner and claimed they lost his Fedex package that he mailed out there. The place seems a little bit disorganized. Once again I would only use them if it was a last resort. read more

Contrary to the previous reviewers I've never had a bad experience here. Granted, I've actually never used their shipping services. I just come by to drop off packages or to purchase special envelopes or boxes. You're going to pay more here for shipping/postage than at the post office, but the nearest post office is at least 5 miles away. So expect pricing to be a little higher, because that convenience equals markups. I've never had to wait more than 5 minutes either. But then again, I'm a fairly patient person. From what I've observed with the associates, they seem to be quite competent but not overly exuberant. This is a trait I particularly enjoy, I'm not a big fan of overly peppy people. Not that there's anything wrong with it, but I'm just more comfortable with being mellow. And I know what I'm doing... read more

PostalAnnex - Notaries Near Me - Winchester, California

This is a great little shop. I recently needed a document notarized, and I didn't know where to find a notary on short notice. If I didn't return the notarized document that day, my wife would have been cut off from our health insurance. I was in panic mode, and started looking for a notary. I called a FedEx store but they didn't have one. However, one of the employees told me to check out Postal Annex. I called and the young lady who answered the phone told me she was a notary. I jumped in the car and rushed over to Postal Annex. I sat down with her and as she was filling in her book and while she was signing my form, I got a text from my Retirement Office saying I didn't need the document after all. It was an error on their part. I told her I didn't need the notarization after all. She was very nice about it. I offered to pay her since she already filled out all the forms, but she refused to take any money. I highly recommend this business. They have always been very helpful when I've gone there before. read more

The employee there Mercedes is the worst, she has the most disgusting attitude I've ever experienced. Extremely rude, short, zero customer service skills. This isn't a one off occasion this happens every. single. time. I always dread having to come here. The sad part is I had a family member tell me they experienced the same thing, I knew immediately who it was and confirmed by her description. Edit: it appears she marked my review as "funny", then retracted it. She also has a fake reviews written about her, they are new accounts with only 1 review. read more

I went to mail a letter certified. Once there I realized it was a p .o box He sent it with a tracking number but not certified. Didn't explain to me what that meant. After I Left and thought about It I feel like he wasn't forthcoming. Next time I'll make the trip to the real post office. read more

Always a wonderful experience. Every service you can ask for without the hassle of post office. Employees are knowledgeable and super helpful. Definitely come here!!! read more

My certified mail was lost it took I would say a month to arrive y to its destination and they did not help me at all

When I first went to this location I called and got prices, went there two time with a nice younger asian lady help me. This last & final time a older asian man help me and gave me a higher price to which I asked if their fees went up and he stated they had not. I was in a hurry, so decided to just pay that price even though more then recently same tasks within the couple of weeks. However when he ran my card he added on a larger service fee which he did not tell me about. When I got back to office I pulled my receipt and sure enough those service fees were incorrect and the price. I will not be returning & told the man. Dishonestly and deceitful. This saddens me and I honestly hope as a business they address this issue. read more

I recently used the services at this location and I found that both employees were very friendly. I feel that I must speak up because a couple of people have disparaged the young African American lady working there. While there, a very heavy set white lady came in without a mask, which is required for service. The customer actually thought that it was funny to show up without a mask, as she was laughing. Both employees were very friendly in that they gave her a mask and she in turn asked for a mask for her son. The clerks gave her two masks, which I am sure they were not obligated to do, as the son was in the car. I wish that people would be considerate for those who are working with the public, as they do not want to catch our germs or attitudes. We should be as friendly as possible in this most difficult time. read more

Everyone here is always really kind and super helpful! Service is quick and the store is kept really nice. I always know it won't be a stress to go here! read more

I usually use post office to ship packages but was in a rush today. They inflate their prices for USPS by double. I was charged 10.65 to ship a legal size envelope first class 13.3 ounces with tracking. When compared to usps website it should not have been more than $5. Never again lesson learned. read more

So I go in today happy to see the girl who always helps me ! We have given this place so much business the last year and the way I was treated is crazy. First she tells me I have to wear a mask and I told her oh sorry I don't have one Can you give me one and she's like we don't have any and I was like your mandating a mask but you won't provide one /: okay will I just need to mail 1 thing. She said no service. I said I have a box here that I pay for and she stated that she can't help me her rude ass manager (which always rude when I go always miserable and angry) comes out said I have to wear a mask and I said that's fine I don't have one I'll wear one if you give me one repeated they don't have one at this point I feel completely discriminated on so I try to cancel my account and was told I can't cancel due to contract but they won't provide service. I think these are the type of businesses that love feeling power which is why they did this. They don't want to give a refund and told me it's the LAW and I have to wear a mask. Evil people in the world sad day. I hope they shut this business down because they do not deserve business from anyone! I DONT RECOMMEND !!!!!!!! read more

This business is very convenient to my home. However the lack of friendliness of some of the staff is forcing us to look elsewhere. One employee is just consistently rude: no eye contact, no smiles, rudely tells you to get back in line if she's not ready. And it happens nearly every time, even when the owners are there. Clearly they have plenty of business and don't need ours. read more

Recently lost my wallet and it was turned in here by an employee. They made an extra effort to reach out to me by mail to let me know they had my wallet AND all the cash was still in it... someone here really went above and beyond to make sure it got back to me safe !!! I didn't think to get the name of who turned it in, but whoever it was, I appreciate it so much... you have definitely gained a customer for life! Thank you to everyone involved, I really appreciate it read more

This Postal Annex has excellent customer they always go beyond their way to help someone out. Today I had more than a few things to mail and the young lady was very patient with me while i got my things together she was on point even with all the customers waiting in line. Thank you Postal Annex read more

Website says open at 8:30. Door signage says open at 8:30. Employee looked surprised to see me at 9:21am and (talking on cell phone whole time) abruptly tells me they don't open until 9:30 now. Does she offer to help me a few minutes early? Nope. While on her phone, she drags their sidewalk decor out with one hand and ignores me while I stand outside for the remaining 8 minutes. Customer service here is lacking--find a better place to do business with. read more

I live in Winchester area and I am a sub teacher for 2 school districts...As a retired teacher and have been to many postal annex offices or post offices...this is the best.. But Ms. Mercedes is my number one Manager of all locations....I appreciate this business and meeting my postal/ needs...thank you .. Postal Annex on the corner of Benton Rd. and Winchester in Winchester... read more