I moved to French Valley in 2018 and have been coming here since for all of my postal needs. My…read morefiancé and I have a home business (homemade beef jerky) and it's so convenient to use their drop off bin since we ship via USPS. From important documents to getting pages printed or scanned, they make it easy and an affordable price. My phone calls get answered 95% of the time (they tend to their customer with care). A huge one for me was when I was going through a difficult time that required a lot of paperwork I had filled out (I believe it was 40-60 pages) and needed printing, scanning and quick shipping. I was very stressed and the young girl guided me through everything with so much care and patience, finding me the best option to ship quickly at a more affordable rate. It truly became a core memory. I have never once left feeling like I didn't receive good customer service. Thank you to the older gentleman for your smiles today! I wish I had gotten his name but he was so funny and so happy. And last night, thank you to the young gal for letting my teenage daughter retake her passport photo when she didn't like her first one. There's also a younger gentleman who is always so so sweet.

Although the entire parking lot sucks, this place is pretty convenient to mail stuff out when you…read moreneed it... service has been fairly friendly the couple times I've come in Came in today to mail something and was charged 3.50 just to print a one page label?? Seemed a little excessive... might've been cheaper to just roll to the public library down the street and print it for 10 cents than to come back here

Fast, easy, efficient. Very clean, inviting and friendly staff. Will always come to this locations…read moremoving forward.

A young gal by the name of Jennifer helped me with several returns I needed to make... She was very…read morehelpful and was quite friendly. I had made a couple errors on my returns and she knew exactly how to fix the problem. Thank you Jennifer !

Naim and he's crew are so amazing they've always done my printing for my business using the BEST…read morequality materials. They're Always with a Smile and treat you like Family. And not to mention BEST prices. Make sure to check them out for your business needs and personal as well.

very friendly workers, and super helpful as well! they work very fast and get you out quick.read more

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!

We normally go to the one off Clinton Keith, occasionally we will stop in here if we have to run to…read moreAlbertsons. Service is always quick, friendly and nice. The day we went in, the lady who was helping us with returns kept mixing up the labels between three items and said my husband was giving her the incorrect barcodes. She seemed to be getting frazzled over it, but my husband said she is always like that when it gets busy, like she is unable to multi-task without getting worked up over it.

UPS Stores have become somewhat ubiquitous in SoCal…read more I gather some are independent and individually owned. Here, the location is near the 215 Fwy and is an easy on/off setup. The day I dropped off my return package there was plenty of parking available.

Self service worked fast and efficient. It is worth going through the self serve kiosk. Free of…read morecharge if you are doing Amazon returns. Convenient, fast, and no hassle.

I had a terrible experience with this UPS store - I shipped a package that arrived at its…read moredestination torn open and rummaged through and then sloppily retaped - with items missing. I contacted UPS and went through the very detailed process of reporting the problem (that they insist on) - listing contents, submitting photos of the contents and every side of the shipping box - including box number, etc. After all my trouble, they told me I needed to contact the specific store I mailed it from - (didn't take it upon themselves to communicate the problem and pass on all the info and pictures to their UPS store). When I contacted this Murietta/Winchester store, they told me to send the pictures and info. Next in the process, they told me I needed to contact the vendor. I told them, "You are the 'vendor.' This wasn't a package shipped by another company through UPS. It was sent by an individual at your store and stayed within the UPS system throughout the entire process." They said they'd look into it and call me back. No return call, so I called back. They continued to put it off, the one lady went on maternity leave, the next employee said they'd pick up where she left off - many phone calls over many months trying to get some help to pay for the phone that was stolen - or some kind of compensation - and was consistently neglected. I finally let it go - but I have made it a point not to use UPS for my many mailings and shipments since then. I had never had a problem with UPS over my lifetime, but was surprised that when I did, they didn't step up and take responsibility for their mistake. I won't have a problem with them again because I won't use their services voluntarily again. It has cost them (& will continue to cost them) way more than the cost of a (even inexpensive) cell phone worth of business - just from myself and my family. Customer service is not what it used to be - even from long-time companies like UPS. Disappointing.

Always extremely friendly and helpful. My go to place for mailing and shipping. They are very busy…read morebut take time for you and don't rush. I appreciate that

I needed a rental mail box and the pricing was right and the service exceptional. I recommend…read moreMurrieta Postal Center and give it 5 's.

MailWerkz is my go to for shipping but there is so much more. Printing pictures today was so simple…read moreand we had great support from the owners, they are so personable and happy to assist. Our pics came out great. They can print any size, shape and even on canvass or a banner. They also can do photo to T shirt which gave me about a million ideas for customized gifts. By the way, they have awesome gifts and cards too. Go check out this great small business, spend with our local owned businesses, it is the right thing to do! Like Wal*mart or Target really need your cash

With the closure of all Amazon Fresh stores FedEx has become one of my places to return items…read morepurchased online from Amazon. Downside is the delay receiving your refund. Possibly, 24 hours vs Amazon Fresh Amazon which was like 30 minutes.

I come here all the time for my business print needs... And always a great experience. Just great…read moreservice in general and everyone here really has things dialed in to help you execute and get out and about your day quickly. I print 18x24, 24x36, 30x40 and 30x48 project plans in black and white and color and they always come out crisp... And what a deal! I just picked up four sets of large prints for just over 20 bucks and could not be happier! As always, thanks so much for your help and will definitely continue to be a repeat customer.

We were processing our Marriage Report to my Embassy and it needed multiple notaries, copies which…read morewas very 'tasky'. Jaqueline was 'bomb diggety' very helpful, kind and professional. Our go to for stuff like this.

Unfortunately, I will not be renewing my mailbox here after being a customer at this location for…read moreat least a year. Until this past month, I had very few issues. Then I suddenly started having problems receiving important business mail and packages. Because it was becoming such a serious problem, I began asking senders to use tracking so I could figure out what was happening. That is when I discovered that deliveries addressed to my business were being refused at this location. When I called to address the situation, the employee I spoke with gave me different explanations -- first suggesting there was no box number, then questioning whether my name was associated with the box. Instead of simply acknowledging the issue and helping resolve it, I felt like I was being patronized and given excuses. For someone running a business, this is not a minor inconvenience. Missing and refused mail can cost thousands of dollars, damage business relationships and partnerships, and jeopardize important opportunities. I should not have to track every piece of mail just to make sure the location I am paying to receive it at is actually accepting it. After finally getting to the bottom of what has been happening, I no longer feel comfortable trusting this location with my business mail. I will be changing my business address and taking my mailbox elsewhere. Very disappointing, especially after being a customer here for so long.

We were at a cross-town facility, since July 24. Started at $90. Four months later, raised to $130…read more( wanted $150). By the time we left (July 26), it was going to $188. Long story short, VRSS is run by a nice family charging honest rates. The security seems to be great! Extra clean hallways. Happy to be here!!!

Excellent customer service!!!! Clean, quiet and very safe. Prices are very competitive.read more