They have a drive thru mailbox ... which I love on days I just want to mail something…read more.. They have at least three people working behind the counters so the lines go quickly... Plenty of parking...

We,(neighbors), haven't got out mail in over a week! When my husband saw the postman delivery a…read morepackage, he asked about the mail. The postman said the mailboxes were damaged so we had to pick up our mail at the postman. No notice, no postcard or any other information was given to anyone. My husband went the next day and the postal clerk said it must have been fixed because there was no mail left behind for that route! So we're is our mail?!?! It's been a week. Apparently the neighborhood didn't know what was going on and were knocking on each other's doors. So we're is our mail?!?! I called the post office today and the message said the are closed but but the website said it was open till 1 pm on Saturday... it's noon.

I was sent to this location from the Redlands branch.... I'm trying to renew my passport... each…read morebranch gives me a little bit of information... but mostly a run around....today the young lady Wasn't much help.... I went early so no problem parking.... No line at this time of the morning..

I had a very frustrating experience at this USPS office on 3/7/26 around 12:20 PM. I waited in line…read morefor about 35 minutes only to leave without getting anything done. The older white lady at the counter was moving extremely slow, which is clearly part of the reason the line was so long. When it was finally my turn, she ripped the label off my package and told me I had to purchase a new label because I wasn't shipping Priority. Instead of simply telling me to write my information directly on the box, she removed the label and forced me into a situation where I had to buy another one. I use USPS for all of my shipping, but this experience was very disappointing. The lack of customer service and basic communication was frustrating. I will not be coming back to this location again. Who's ever in charge needs to address this asap!

This Location is very slow computers crashed or system failed made me late wasted my whole lunch…read morebreak, thanks!

When I called the Loma Linda Post Office with an urgent question and request, I was immediately put…read morein contact with the Postmaster, and she was so wonderfully helpful. She kindly, quickly, and efficiently took care of everything for me. Thank you very much indeed, Postmaster!

Nice little post office with PO Boxes available for monthly or annual subscriptions. Easy access to…read moredrop off mail at the drop box inside. Service is always friendly and informative. The counter area is pretty small so during holidays the line may be forming out the door. Limited parking but you can also park on the dirt area if all spaces are full. I sometimes take the back street if the main road is a little too busy. It's an easier transition back into town but it's good to see a new crosswalk installed with lights at this block which was desperately needed.

I don't often take the time to review places like post offices, but this one in Mentone is such a…read morejoy to go to. I drive about half an hour to get to it because honestly, all of the post offices around San Bernardino end up stressing me out either with incredibly long lines or less-than-friendly staff. Each time I've gone here, the wait has been short or non existent, and the line moves very quickly. The employees are warm and welcoming, and it honestly gives a "small town" vibe to the experience. There is some parking out front -- not a ton of spaces, but it's a small post office in a small town, so what they have has always been sufficient when I stopped by. They offer passport services at this location (not sure if they have that at all US Post Offices). If I had to have any passport-related tasks done, this would be a great, non-stressful place to get it handled. Bonus: there's a cute map mural on the side of the building that makes for a good photo backdrop.

My daughter had heard about this place from a friend. We went in for her to get her fingerprints…read moredone. She was in and out very quick. She did say that the girl that the girl that was there wasn't really of any help . When the scanner wouldn't work my daughter would just keep trying it. The girl didn't try to help her guide it. How often do you need fingerprints? They aren't done with ink and paper they are called livescan for a reason. But if the machine isn't picking up on it someone should be able to help. We went here because it was said to be least expensive but turns out to be the same as anywhere else.

The service is super good. The lady Kayla is so professional and patient for a smooth international…read morecourrier order.

This is my second time returning to this particular post office after giving it a subpar review…read moreregarding the customer service at the counter. On this particular occasion, the lines were beyond horrendous! It was as if it were days away from Christmas! They were two equally long lines. One to pick up mail and the other to send out. I must say this location must be poorly led as there was not enough organization to handle the situation. It took 17 minutes to finally get to the counter. But I will say that after my encounter with Mr. Donald, it really made every minute worth waiting. His customer service was extraordinary as he was exemplary and had a million smile that surely changed the atmosphere for me. He was extremely professional in making sure I was completely satisfied before sending me on my way. It's employees like this that's really give USPS the distinction that it deserves. Thank you, Mr. Donald. I look forward to be assisted by you again...

-5 rating Always a…read moreline of 20+ people with only 2 clerks working the counter. I just need to pick up my mail since our community mailbox was broken into. Have to wait in line with everyone shipping packages to pickup my mail. Waiting in line is 30+ minutes every time just to pickup mail.

"Do it yourself" is their favorite thing to say even when they are wrong! I tried to send two…read morepackages off and I needed a label. I bought an envelope and I was told to fill it out despite getting a label printed then the lady told me it wasn't even necessary...

Terrible experience today due to rafas terrible management skills. I am coming far and Rafa had…read morescheduled my family and I an appointment knowing they are already filled and can't even take any pictures for passport. He never disclosed this information on the phone as I would've just stayed home. Rafa needs to get it together and actually step out of the back to see what's going on to address customers. When I asked to speak to him he just popped his head from the door couldn't even walk up to me face to face very unprofessional and lazy on his part.

I love that there are many convenient locations and no matter how busy they are, they are always…read morepolite.

Service is thee WORST…read more So many ppl working here but only 1 person at the counter helping ppl and then prioritizing ppl making returns over all others. We are in here over 1 hour when there was only 3 people in line before us. 0/10. Staff gives no cares about customer service.

Came here on an early Thursday morning. Justin had good positive vibes and Karina was very helpful…read moreand friendly. Service was great and expedient.

DD was great and so helpful!! Mike was fantastic too. This UPS store is frankly the best UPS…read moreexperience I've ever had compared to other UPS locations. It's clean, bright, spacious and overall just a great vibe--everyone was so warm and friendly. I'd highly recommend it to anyone.

I love this place... the employees can't do enough for you.... Friendly, and so helpful…read more... They have at least 3 people on duty at all times. If there is a line it moves quickly...

Always a line to wait in and very slow service. Also they charged me for the label to send my…read morereturn back to Amazon.