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    The Home Depot

    2.9 (87 reviews)
    Closed • 6:00 am - 9:00 pm

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    What I needed was very top rack but service was quick to help
    Paul D.

    Seems to be getting better. Things were somewhat organized compared to a previous time I was here and availability has improved I think. Things are affordable for now and staff was helpful and there are multiple things to buy in garden areas. Had to check everything out. Keep it up and maybe I will include this in my project circuit.

    Cabinets and countertops installed in 2004 from Home Depot.
    Mike J.

    I just bought a new Schlage deadbolt lock from here. Bruce was friendly and went above and beyond to rekey it for me. I've been coming to this location for the last 20 years and I've ALWAYS had a great experience. I bought my home cabinets and countertops from here in 2004, I still get tons of compliments from friends on how well they have held up. Thanks to Melanie for the help in designing my beautiful and durable kitchen!

    Omari D.

    For some reason, I must be a gluttony for pain as I can never figure out why I continuously come back to this particular Home Depot. By far this has to be the least helpful Home Depot as I can never get the help I need or someone available. It's always "let me get the person for this area" or they give me an answer that I already Google'd. I've come in multiple times and on the last one, had a question for home and garden area. Luckily I thought I had an advantage as the merchandise expert teams who are setting up the holiday stuff got on the radio and said that there was a customer needing help. 5 minutes later, no help, and there is no one in the store as it's just after 9:15 am When I finally did get some help it was over the phone while the merchandise expert team talk to me between me and the local person. It's just disappointing as no matter how many times I come here or no matter what area I'm looking for help I seem to get the worst advice or just no customer help. I would not recommend coming here unless you know specifically what you need and you don't have questions

    Home Depot staff tying down the refrigerator with twine.
    Robert K.

    Big THANK YOU to the Home Depot staff at the Warner Rd location. Today my wife and I purchased a refrigerator from this store. We bit off more than we could chew in terms of trying to take it home same day because it turned out that the refrigerator only narrowly fit in our SUV. With the help of Vanessa, Arianna, Hunter, and a few others; the Home Depot staff expertly removed the door handles, navigated the refrigerator into our SUV, and tied it down with twine. They also forewarned us not to plug in the refrigerator for 24 hours after transport; something which I was blissfully unaware of previously. The staff went above and beyond and we truly appreciate their extra efforts.

    It's a Home Depot Homer Christmas!

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    8 months ago

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    4 months ago

    Associates are helpful and seem happy to work there! Clean store. Not my home store but close second.

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    1 year ago

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    11 months ago

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    1 year ago

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    4 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    6 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    If you are a person who appreciates customer service; take your money elsewhere, they don't appreciate you, especially in the paint dept.

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    2 years ago

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    2 years ago

    Bruce was great on assisting me on finding what I needed for my craft project. Great service.

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    7 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    2 years ago

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    13 years ago

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    3 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    “Lumber department has former contractors and the gray haired garden center guy with the pony-tail is always on his game!”

    Mentioned in 2 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5(155 reviews)
    3.2 mi
    •$$

    If I could give zero stars, I would. I came into this Lowe's fully intending to purchase carpet and…read moreinstallation for one of my properties. I also have flooring that needs to be done at another property, and I was deciding between Lowe's and Home Depot. After my interaction with an employee named Adam, Lowe's has lost at least a few thousand dollars of my business, potentially more. From the beginning, Adam was incredibly dismissive. I explained what I was looking for and asked reasonable questions about the flooring and estimate, and rather than engaging with me normally, he repeatedly stared at me blankly, as if my questions were stupid. If that wasn't what he intended to communicate through his body language, he should be aware of how negatively this behaviour comes across socially. Staring blankly at a customer after they ask a question, rather than engaging with or answering them, is not a positive or professional way to communicate. When he began putting together an estimate, I noticed that the numbers were significantly different from the estimate shown online and asked him why. Instead of simply explaining the discrepancy, he looked at me and asked, "Are you okay?" in an extremely disrespectful and patronizing manner. I responded, "Are you?" and asked to speak with a manager. He then told me that he was answering my questions, "just not the way you want me to," despite the fact that I was asking for clarification precisely because my questions were not actually being answered. When I requested the manager, he sarcastically said, "I'm calling the manager. Is that helpful enough for you?" I told him that he actually had not been helpful at all, at which point he simply walked away and left me standing there without telling me whether a manager was coming. I ultimately had to find another employee and ask them to call a manager for me. The interaction also had extremely misogynistic undertones in my opinion. The combination of the condescension, dismissiveness, patronizing "Are you okay?" response when I questioned the estimate, and general manner in which he spoke to me left me feeling that I was not being treated with basic professional respect. The assistant store manager who eventually spoke with me was very nice, listened to what happened, apologized, and told me he would address it with Adam. I genuinely appreciated how he handled the situation. Unfortunately, by that point the damage had already been done, and I will be taking these flooring projects elsewhere. Lowe's needs to emphasize basic social and customer-service skills with its employees. Customers should be able to ask questions about purchases costing thousands of dollars without being mocked, patronized, or treated as though they are an inconvenience. And even if a customer were being difficult--which I was not--an employee responding with sarcasm and disrespect is incredibly unprofessional and an excellent way to lose business. In this case, that is exactly what happened.

    I came in for some root kill and drain cleaner. Their aisles are neat and clean and plenty of…read morefriendly staff waiting to assist you. I always browse their plants and flowers which are always so pretty I wish I had more yard space lol.

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    Best Buy Ahwatukee - Display model

    Best Buy Ahwatukee

    2.5(158 reviews)
    1.8 mi
    •$$

    I had a really good experience at this Best Buy on my recent laptop shopping. Unfortunately, my…read morelaptop fell and the screen cracked so it was time to get an upgrade. Wow I probably could've just gotten the screen repaired. The laptop itself was over four years old, so it was time to get a new one, especially since I use it heavily for work. On this occasion, I had been looking at getting a HP Omni three as they had a special at Costco but they did not have any at the warehouse to try. I noticed that at Best Buy they did have that HP Omni three to be able to try on display to see if I liked it. And I'm so glad that when I tried it in person I discovered I did not actually like that laptop setting. So thankfully, I had to help from Tarj and Maddie. Tarj showed me the Lenovo yoga two and one 14 inch laptop, which was on sale due to their 60th anniversary of being in business. I like Lenovo's but usually they're a little bit out of my price range so I was really excited because this one was like $500 off so it was within the price range that I wanted to be in for my new acquisition. I really battle between the Lenovo yoga and the HP Omni X 2-in1. So I made some notes, went home and did a thorough evaluation of which would be the better purchase based on my usage for my work and then also durability. Hands-down Lenovo yoga was the winner and actually the percentage was higher for the sale off and so was getting a really good deal as opposed to you could typically get that Omni X closer to about the price that it was being offered however, for the Lenovo it was solidly $550 off and the processor was made in 2026 so I was getting an updated. So I end up ordering the laptop on Best Buy's website using my credit card because with my credit card provider I would get an additional year warranty and that also include accident insurance for up to $500 so I ordered it on the website and opted to pick it up. Usually pick up process is pretty easy, but I think because this was a high-end purchase it had to go through some additional verification to ensure it was not a fraudulent purchase. Again on this day, Tarj help me by calling the verification center, and making sure that I can take my laptop home without having to come back since I was coming from the gym. I so far and really happy with my purchase and happy with my experience at Best Buy. I did sign up for their $29 membership which allows me to try this laptop in my home for the next 60 days which is a little bit longer than the traditional 15 day return policy. Check this place out all the staff there were really friendly and I'm happy that there were nearby and helped me when I was in a bind so that I could get back to work.

    Extremely Disappointing and Uncomfortable Experience at Best Buy on Ray Road in Phoenix…read more This evening around 8:00 PM, my husband and I visited the Best Buy on Ray Road in Phoenix with one of our sons. We were there with every intention of purchasing PC systems for both of our boys. This was supposed to be an exciting shopping experience because we were planning to surprise our children with new computers. When we entered the store, we were greeted by a male employee at the door. I asked where we could look at the PC systems, and he pointed us in the appropriate direction while speaking into his headset. We were then assisted by an employee named Taj. My husband began asking him questions about the computer systems, and at one point asked if he could show him some camera holders. While my husband was speaking with Taj, I remained in the PC area with our son looking at the different systems. Shortly afterward, another employee, Lacy, approached me asking whether I needed assistance. I explained that we had already been helped. However, she continued lingering around me and repeatedly asking questions while also communicating through her headset. My husband eventually returned visibly upset by his interaction with Taj. When Lacy continued questioning me about the PCs, my husband politely explained that we had already been assisted. Rather than acknowledging him, she continued directing her questions toward me. Shortly afterward, two additional employees approached us and asked, once again, whether we needed assistance. At this point, the repeated attention had become extremely uncomfortable and felt less like customer service and more like we were being watched or monitored. The interaction ultimately became so uncomfortable that my husband decided we would take our business elsewhere. What makes this especially disappointing is that we entered the store prepared to spend a significant amount of money on our children's computers. Instead of leaving excited about our purchases, we left feeling judged, unwelcome, and profiled. As a Black family, the experience left us deeply concerned that racial bias may have played a role in how we were treated. I cannot say what was in each employee's mind, but I can absolutely speak to how the interaction made us feel and how differently the experience unfolded compared with the welcoming customer-service experience we expected. Please do not assume that a Black customer is unable to afford the products they are looking at, is merely window-shopping, or is there for the wrong reasons. You cannot determine someone's financial situation, intentions, or tax bracket based on their appearance. If Best Buy is going to promote an inclusive shopping environment, then that standard needs to be reflected in the actual customer experience. I strongly encourage management and corporate leadership to review what happened, speak with the employees involved, review any available store footage, and provide additional training regarding racial bias, profiling, respectful customer interactions, and treating every customer with the same level of dignity and respect. We came into Best Buy ready to make a major purchase for our children. We left feeling so uncomfortable that we decided not to purchase anything and will be taking our business elsewhere. This experience was unacceptable and deeply disappointing.

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    The Home Depot - gardening - Updated October 2026

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