I went there yesterday to buy some tools. No one around to assist to find what I was looking for, but common at most places. Once I had what I thought I needed I went to the cashier. She had us wait while she took a phone call and the line ended up being 5 customers deep. I got home and the master/universal lug nut remover I purchased didn't fit on what was working on. I took it back to return it. They wanted to charge me $22 for a re-stocking fee. I could see the shelf from where I got at the cashier stand. I stated it was not ok and was told since I'm making a scene they would wave the charges. 3 customers in line behind me also those $22 was ridiculous. Needless to say I will not be shopping there again. read more

I came in yesterday and today to buy a predator engine for my son. The first time I went in a gentleman, with a name that starts with a D was extremely helpful. He guided me to where the engines were, then helped me carry to the register and to my car once I was rung up. I had both my kids with me, one in a carrier and a toddler, so it was wonderful to get such great customer service. Today I came in again, because I ended up needing a smaller engine. Once again I had pretty good help by the employees. Only thing that kind of irked me was this lady who didn't wear a mask walking in and talking loudly throughout the store. On their doors it says its mandatory, no one stopped her to ask her to put on a mask like the rest of the stores around. I know what most of you are thinking, oh you're one of those people. I am, but I'm not, I just believe if everyone who's working and people who are around are respecting everyone by doing so, why couldn't they ask her to do the same. It would have been different if she was in and out, but she stood by the register to chit chat for ten minutes, flapping her lips and spit everywhere. So why didn't you guys ask her to put a mask on, when it says it in the door? read more

Awesome home improvement store with a really cool guaranty on in house brand tools. A smaller version of the big box home improvement sites, you can still find many of the essentials to finish a home project. Needing a hammer drill to affix something to your concrete block wall- yep HF has it. And if you buy their name brand they offer a lifetime quality guarantee. I've seen it firsthand. Bring your broken/damaged tool into any HF store and they will allow you to swap for same item without question. No receipt needed. No paperwork to fill out. Just bring in the broken one and take gone a new one. Love that. Employees have always been super helpful and knowledgeable each time I've visited. I needed some basic yard tools to finish a small project and Harbor Freight had everything in my list. And the best part is they are really affordable! Grabbed an awesome push broom for the garage... for $10. Also picked up a 24" measure/leveler for $8! Their power tools are also a really good deal. Store is a quarter the size of the larger big box stores and I appreciate that. Makes it easier to find what you need. Their inventory usually provides all the major home items you might need. I'll keep coming back! read more

My wife and i came into this store today 2/5/21. The manager was immediately rude to me and condescending as i stepped 3 feet inside the door and didn't have my mask on all the way yet. She spoke to me like i was a child and threatened to have me "go back outside and try again until i get it right". My wife wanted to leave but i needed some tools. After i had my mask all the way on she followed us around the store like i was a criminal and asked me not to touch anything unless i was buying it. My wife was very upset at this point and left the store at this point. So i grabbed the 6 welding clamps i came in for and decided to not look at the welding carts, welding tables, 4.5" angle grinders, cut off wheels, and flap discs which i also need since i wasn't allowed to touch and of the floor models on display. This is my local harbor freight, i literally come here at least once a week. After this experience, ill just go to larger hardware stores to buy name brand tools. Yes it will cost a lot more, but i wont be treated like i have the plague. read more

I just bought a generator today and as always they are nice enough for help out which is nice helped him load it and my wallet fell out of my pocket the nice young man Flagged me down. What a relief and thank you again if you come into my restaurant I'll buy you that burrito I was offering you a discount for thank you again read more

Came In today to exchange a chain saw, this store was soooo clean! I was assisted by Pops, and he was a doll!! Such great customer service and super friendly. Him and their female supervisor were able to exchange it out since we still had warranty and ensure we went home like happy campers! Thank you!! read more

I've always like this store ever since it came to QC. I had to return an item recently that was defective, and Ed, the Store Manager bent over backwards to help me out. Ed really went above and beyond and I really appreciated his professionalism and understanding. Thanks Ed. read more

Was the worst experience I have ever had, and for being my favorite store dedicating all my business I did not appreciate the rudeness. I was rudely greeted walking in being told I am forced to wear a mask when it's not a state law. Then once I put on a mask I latter see the same rude red headed worker walking around with it well below her nose. Then later see her without one on completely. How are you going to Enforce something then break your own rule. Worst trip ever. read more

Clean, well-organized and friendly staff. Pricing seemed very reasonable and liked that it was much closer than Home Depot. We were able to get what we needed which was just a wired cutter. Didn't recognize their brands, but they seemed fine. Would definitely go back. read more

Looking for some cheap thrills? Stuff unknown to you that you wonder how you could have lived years without such a wondrous contraption? Well look no further!! It was spring break and virus pandemonium was just beginning. I was desperate and needed some "Social Distancing" activities for my 3 wild boys. We made a long list and the kids decided that Magnet fishing was in the top 5. Magnet fishing? Yes! You heard me right! Magnet Fishing.... I have zero doubts that magnet fishing was invented some backwoods county, where people having missing teeth, below average hygiene and the no shoes, no shirt, no service is more of a suggestion then a requirement. Habour Freight is the perfect place for all your magnet fishing needs. We were able to find some heavy duty magnets, nylon cord and gloves for our fishing expedition. More than half the price of amazon or other places. I've also used harbor freight when I needed to organize my garage and hobby room. They have loads of tools and around the house repair items. Magnet fishing was a success! 6 hours of nonstop excitement! Sunglasses, bottle caps, fishing lures, shoes, an old phone, and misc items. It was a boy's treasure trove! And an added bounds, we cleaned up the environment. BTW the gentleman that helped us was so kind! He helped me locate the magnets and make my purchases. Very polite!! read more

Nice employees, clean and new store that is well kept. Prices as always are great with great weekly deals! I've been shopping at HF for over twenty years and this is by far the nicest location and store I be been in. read more

Oh the middle age lady that works here is a mean son of you know what. I've been coming here a long time and she's been the rudest person I've ever had to deal with. Screw here with all the screws on the isle read more

Clean store. Lots of inexpensive tools and supplies. Even fun stuff like solar lighting for the backyard. Friendly service!

Walked into this store this evening with my son Brandon and came across an amazing staff. Abrey the manager on duty Is amazing, very personable, very helpful. Also Pops was amazing and very knowledgeable helping Brandon pick out different things to help him get started I highly recommended this location to anyone. This location is very helpful and knowledgeable. They all go the extra mile. read more

Our new hardware store the employees are so helpful and friendly highly recommend they go out of their way to make sure you get everything you need read more