Last summer my wife said she wanted to buy me a smoker for Father's Day! She had one all picked out…read moreon Home Depot's website. I told her absolutely not! Ace delivers and installs all their grills for no additional charge that cost over a certain dollar amount. I think it's $399. Even though Ace features Traeger products, they sell other brands as well. We ended up buying a Recteq. The smoker arrived a day or two prior to when the website stated it would. Ruggiero's Ace had a couple guys deliver it to our house and they had it set up very quickly. The smoker has worked flawlessly ever since. And I use it a lot! We buy all our supplies from there as well. I realize that you can buy spice blends, sauces and pellets for less elsewhere, but will you get better service? And I always use the Ace app. There are some good deals to be had on there!

I have been going to Ace for Decades, BECAUSE of their service and how they treat their customers,…read moreas if they want to keep them! Today I went in because I had bought a 6 pack of LED flood light bulbs for our kitchen, when only 2 were bad at that time. Now it is 6 months later, and in trying to use the other new bulbs I found that only 1 of the 4 worked, and the rest were defective from the factory! I took the box back with the receipt, when the cashiers told me that THEIR WARRANTY is only 90 days, even though the warranty from the manufacturer is 5 years. Therefore if I try to exchange defective items after 91 days, they will not take care of their customers! I realize that each Ace is privately owned, which is why I try to patronize them whenever possible. Unfortunately I cannot count on them given their rigid policy, so I guess I will go to Home Depot from now on, as they would have exchanged these defective bulbs after 6 months, regardless of their store policy. There is such a thing as the "spirit of the law" versus the "Letter of the law", and even the big box stores will look at the facts before chasing customers away. Too bad that the owner of this Ace stores does not give their people the latitude to make decisions that will maintain their customer relations, especially when they could have easily exchanged these bulbs with their distributor. I thought I was in Queen Creek, NOT LOS ANGELES!...

It isn't easy to get in or out here from Gantzel, no matter which way you are heading. But I was in…read morethe neighborhood and needed a key made so I decided to give this place a shot. They do have a lot of things here for your handyman needs, and their bbq grill selection out front is pretty extensive. The employees weren't exactly friendly though. I don't know what the guy making the keys was up to before I showed up, but I have to believe it was solving world hunger or something more important cause he sure was pissed when I interrupted him and asked him to make a key for me.

We love this store! The team members are friendly, knowledgeable and constantly roaming the aisles…read moreand ask if you need help. They take you to the right spot and help you find exactly what you need. This is our "go to" place.

I usually shop at the Ace in San Tan Valley but have been making the trip a bit further to go to…read morethis Ace on Power road. (Same ownership) Why you ask? The Gun Corner! How many hardware stores have a full gun shop inside? And it gets better! They have an exceptional variety of ammo, some types of ammo in bulk, sights, mags, cleaning supplies, basic gun-smithing tools, even a .50 cal rifle for sale! And the customer service I've received from Stephanie, Mike, Sam (even Paul when he comes over to help out) has been top notch!

Excellent service, wide range of hardware, including horse supplies, armament and a large variety…read moreof basic hardware. Good prices.

Big thank you to the staff at Ace !! You guys are always so helpful and kind!!! Every single time I…read morecome in I am greeted by your friendly staff and always get that extra help I need !

I was here on business, friendly employees. everything you could use around the house…read more plenty of choices & great selection of decor.

My favorite store. Always staff to help find what I need. A consistently helpful group! I've never…read moreleft this store without exactly what I need. Thank you!

I greatly appreciate the final resolution from Tuff Shed remedying the problem after great lengths…read moreof connecting with regional managers, filing a BBB complaint, and contacting my financial institution. The technician to fix/install the vents was on time, thorough and kind. The initial two technicians who built it were also the same way. They do employ great people for their field work; however, their middle management needs proper training in ethics and conflict resolution!

My husband and I come here with our dog, Gunther, and have always felt welcomed. The customer…read moreservice is wonderful! Everyone is friendly and ready to help when you have questions. You can wander aimlessly and yet, there will be someone that will come to your rescue. We have bought so many things from this store but we were super delighted this time to see the promo buy 2 get 2 free filters. There were plenty to choose from and we saved over $160 from this deal alone. We will not need to get filters for the next several months. Both Melissa and Cindy (assistant store manager) were so friendly and helpful! Thank you so much for spoiling Gunther and getting him an apron. We highly recommend coming in to this location!

We love coming here for our home improvement projects! Today's project is gardening. Faith and…read moreTravis really helped me find what I needed to get in and out today. Thank you! Check out was a little dicey but overall a little patience paid off.

Dear Lowe's Management Team, I am writing to formally…read moreexpress my deep disappointment regarding a recent purchase and the subsequent failure of your delivery and installation service. As a loyal, long-term Lowe's customer, I have always held your store in high regard; however, my recent experience has been entirely unacceptable. On December 19, I purchased a microwave along with professional installation services scheduled for December 29. On the day of the appointment, the third-party installer contacted me to state they could not fulfill the request because the microwave was missing from their inventory. When I visited the store seeking a resolution, I was told that no assistance could be provided until a manager returned from a break. Following a subsequent call to your corporate office, I was assured that a manager would contact me the next day to resolve the matter. It has now been three days since that promise was made. I have received no follow-up, no solution, and I remain without a functioning appliance. The lack of communication and the breakdown in your supply chain management are frustrating, but the lack of accountability from the store leadership is what I find most disheartening. I chose Lowe's because of a perceived commitment to customer service--a commitment that has been absent throughout this ordeal. I am requesting an immediate update on the status of my order and a definitive timeline for delivery and installation. I trust that, given my history with the company, you will prioritize resolving this matter and restoring my confidence in your brand. I look forward to your prompt response

I was in the market for a new smoker, needed pvc and salt so off to Ace! Greg, Hannah, Albert and…read morethe crew were great as always. I found everything I needed and left with a new smoker. My only problem is spending too much money there!

I went in for a battery for my key fob and they jumped right into action!…read moreI have to say it was an adventure because it seemed like no one really knew how to change it. All I wanted was to buy the batteries and leave because I've changed them before but they insisted. First time they installed them backwards so I walked out to the car and walked back in. Then a second guy got involved and he said he's pretty sure there's a piece of paper that went between the batteries since they stack but that made ZERO sense to me! Anyway, they finally got it all back together and we went out and checked and sure enough the fob was good. Now don't take this all the wrong way because they were ALL super friendly and were all really trying to help! I wasn't mad or anything, they were all fun to watch and I enjoyed my visit! Plus the batteries were priced really good AND they installed them after all, that along with the show made it a good time. In addition they had the puffed nuggets with caramel that I used to get at Rock Springs and that made for a perfect day! I give them 5 stars for this visit, I only wish I would have been able to video them all working on my fob! lol.

Awesome place and nicest guy you will meet in the business. If he doesn't have it he will help, if…read morehe can, so you can get whatever it is you need.

Dude is awesome. Down to earth and will guide your path. Kinda new to welding myself. It's the…read moreonly place in Queen Creek that has welding gas.

I'm in here almost every day at this point and it's honestly my favorite place to be. The team here…read moremakes a huge difference. Everyone I've dealt with has been helpful, approachable, and actually willing to take a minute to make sure you're getting what you need instead of just pointing you down an aisle. Service is consistently solid, and Coach stands out. He doesn't wait for you to ask, he steps in, listens, and helps you figure things out without overcomplicating it. He knows the products, keeps it real, and makes sure you're not wasting money on the wrong stuff. That kind of help matters, especially when you're working on real projects and not just browsing. Selection is strong. Whether I'm grabbing something quick or working on something bigger, I can usually find what I need without bouncing between stores. It's organized well enough to compare options without feeling overwhelmed. Pricing and value are fair. You can spend more if you go premium, but there are always solid options that get the job done without blowing money. With the right guidance, it actually feels like you're making smart buys instead of guessing. Overall, this place just runs right. Good people, good selection, and a reliable experience every time. That's why I keep coming back.

I'm extremely impressed with the exceptional service I received from the plumbing department staff,…read moreparticularly with regard to facet handles for showers. After my push-pull handle came loose, I visited the store seeking assistance. A knowledgeable gentleman guided me through a simple fix, advising me to open the acrylic top and re-screw the handle. He also recommended using blue glue to prevent future loosening. Thanks to his expertise, I was able to resolve the issue promptly, eliminating the need to wait for a replacement part to arrive from Amazon. The staff's helpfulness and willingness to assist saved me time and hassle. Here's a pic of the blue glue he suggested and some garden plants since that's where I usually visit when i'm at home depot. The staff in garden area are helpful as well.