I was coming in with my two kids to get a drain part , I had my hands full with my kids and Larry came up to me and asked if I needed a cart or any help , I asked him where the bathroom was and he walked me all the way through and was so polite and helpful. The manager in duty working the front desk I did not get her name but she was also very kind ! Overall a great experience !!! read more

OMG I found the best Halloween decoration here super tall. I wish it was more scary though but like it'll do, I can't wait to make like a little tunnel and at the end of the tunnel it'll just be like the giant scarecrow. I don't know how I'm gonna make it but like it'll be cool promise. read more

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Easy in and out plus the people I spoke to and asked questions of had the answers right away! You don't get that very often anymore! Great experience read more

The Home Depot - Nurseries & Gardening Near Me - Chandler, Arizona

Lee the employee is the man. Great customer service. He goes out of his way to help us. He is a perfect example how customer service SHOULD be. I also enjoy when he does the storage wars yep at the end of our interaction. read more

The customer service delivered at this location is always above average and beats Arizona's typical standards. The seasonal decor this year both at Halloween and for Christmas has been nicely adorned and plentiful. We enjoy visiting for all things tools, wood, and ornaments. They really do have a vast array of items, almost like being a depot for home goods. read more

The Home Depot - Nurseries & Gardening Near Me - Chandler, Arizona

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Just like any other Home Depot. The store is well kept, I didnt need help but there were plenty of employees I could've asked. Found what I needed and almost identical pricing to Lowes. Major attention is needed in their Mens Restroom though. You'll see the pictures, but also no soap dispenser works so they just put a couple bottles of soap on the sinks like we have at home. Not cool guys read more

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There are employees who like doing their job. Then there are employees who love doing their job. Such Employee is a gentlemen by the name of Javier Figueroa. I was looking for a particular lightbulb and Mr Figueroa pointed me in the correct direction. I am clueless about these newer light bulbs but Mr Figueroa described the difference between these newer bulbs and the older on And described step by step how to install it. At other stores I was pretty much ignored or not helped because it was such a miniscule item. Mr. Figueroa on the other hand realized how important it was I get this item home. Also that I get the correct one. He let me know that there are no such thing as dumb questions. I felt very comfortable telling him all my concerns and doubts about this item. Unlike the other store where I was made to feel dumb about asking these questions. I have been shopping at Lowe's for many years now. However, thanks to Mr Figueroa for making my bad situation, into a positive situation. I will no longer be shopping at Lowes. I will now be shopping exclusively at Home Depot for all my project necessities. Thank you Mr Figueroa and Home Depot. read more

One guy working there actually tried to help but was not knowledgeable, said he just been there a few weeks. The only guy who could help with my particular question about siding ‍. Many other customers waiting for help but frustrated like me. Go to another store if you can. read more

Always an issue. They don't have items in stock, and if they do, they are not where the app tells you. The employees are worthless. Had a guy guy just walk away after confirming 6 of the items were in stock, but "must be somewhere else" This has been about the fifth time this has happened. Done with this location. Off to Lowe's. I am sugar coating how pissed I really am. What kind of place has the employee just wonder off in the middle of 'helping'?!? read more

I called in for a product that they said they had, I drove all the way to the store for them to tell me "sorry they went to check for it and there was none". They should at least have the courtesy to check if they have it or not. WHAT A TERRIBLE STORE. read more

Cynthia the store manager was amazing. She helped out at the return counter, then assisted me on mixing my paint. This Super Woman deserves a raise!!! Thank you Cynthia! read more

Great Customer Service I will definitely be going back soon with my mom to buy some new decor for Christmas

Brian at the paint desk is a reminder of what Home Depot is really about. He has amazing customer service with experience and honest opinions. Hopefully he is getting well compensated for his services. read more

Brian from paint is awesome. He deserves a promotion or raise whatever it may be. He knows his stuff and stays calm and cool in high stress situations. I went once and I was clueless as to what paint brushes to use or even what kind of paint or how much I would need. He was able to look at the project I had and help me with all of that. I went back on a Saturday, different project, and Home Depot was packed. Huge line in paint department. Waited my turn. The person who helped me had no idea what she was doing. I had to wait for Brian who was slammed but he buzzed through helping everyone. Idk what I would have done had he not been there to help. Thanks Brian!!! read more

The Home Depot - Nurseries & Gardening Near Me - Chandler, Arizona

I would say that 80ish% of this review is mainly in regards to the Garden Center and 20ish for the rest of the store lol. Wow what a beautiful garden center! It's so clean and organized. When you walk in it's like a cut out from a catalog, it's that organized. I can go on and on. I've been coming here a few times over the past 2 weeks to purchase plants for spring/summer planting and am just so shocked. Everything that they have is gorgeous. When I go across the street to the competitor, the Garden Center looks meh. As for the rest of the store, everyone is friendly and I especially like that they don't approach you every 2 seconds to see if you're "finding everything okay?" Checking out is also fast and efficient. read more

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Hands down one of the best Home Depot's I've ever been to honestly. Employees were friendly, parking lot not a nightmare to drive/park in, plenty of things we were looking at in stock ( never have anything at one near me) and no long wait to check out. Only downside is it's not near my house. Definitely one of stop at if needed when nearby. read more

Jaden Miller dropped the ball so bad delivering the drywall 2x to my new build site. Then when I get called from him to fix this issue of damaged drywall then they dropped the wrong size. Both times he does not want to take any responsibility. He instead manipulates the situation by saying in the notes I read in home depots communications that I was rude and was giving verbal threats whatever that means. This Jaden literally starts blaming me for both mistakes saying we have had problems delivering to me before. Yes because you guys cannot listen or write or read directions. And you get so flustered when your people and Jaden makes an error that they write disrespectful things about elite clients because that's how a manipulator runs things. Fire this guy asap if you want to keep good relations with your best customers read more

I bought doors from them 3 years ago, did a horrible job install them, I called them again to fix it, and they brought the same guy again and, never fixed it right, Just a bad experience read more

We ordered a delivery of wood fencing and other items, only half the order came, no fencing no concrete, the manager refunded our delivery fee. We had to wait a week for another then the fencing that came was full of furry black mold and they were damaged. We had to keep the moldy stuff in our garage till replacements could come. The manager on duty promised us $100.00 off of the order for our inconvenience. We DID NOT receive the $100.00 refund. I spent over an hour on the phone with customer service and the issue still is not resolved. See what this Home Depot location thinks good merchandise looks like. read more

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Probably the best Home Depot in the valley but they do not have a rental department. Very nice staff and many of the employees are older and have a wealth of knowledge. Awesome manager who is very nice and understanding. Seem to have a good stock of products compared to other stores I've visited. Thank goodness lumber prices are finally coming down. read more

Give Brian in the Paint Department a raise! He was super knowledgeable and helpful! I came in with a unique request and he accommodated me no problem. Super friendly guy who provides a great service. I'll be coming back to him for all of my paint needs! read more

No one at this store was knowledgeable enough to order custom bypass shower doors manufactured by Contractors Wardrobe (which is a company that Home Depot represents) read more

Nice big store. Easy to navigate. Friendly employees. Came here for a ceiling fan kit for my dad's bedroom. Vast selection of fans & kits. read more

I just sat and was waiting for about 15-20min for someone to help me to copy a simple key.... Theres workers walking around not helping them when I left there was 4 workers in front not doing anything just laughing and talking..... the key section was simple all it needed was a associates number only would of took 2 min like seriously I think because as a female I came alone so they didn't take my request seriously. I will not be going back here I see why the reviews are so low, very rude and a waste of my gas!!! read more

Customer service was great. I wasn't in the store for one minute without being greeted and asked if I needed help. I had just left Lowe's down the street where they didn't help me at all. I had waited 20 minutes for an employee who was paged in that section and never came! At this location all the staff were nice; James who helped me was great. If you're near this location and have to pick, please choose Home Depot over that Lowe's location. read more

Home Depot is my jam. You can find me here most weekday morning browsing the garden center or paint section comparing swatches. I am always working on some type of project around the house or even getting involved in a Pinterest DIY. This Home Depot has been my go-to for four years since we moved to the East Valley. read more

The Home Depot - Nurseries & Gardening Near Me - Chandler, Arizona

I just want say KUDOS to Home Depot, Chandler, AZ, for putting those first who so rightly deserve our gratitude and appreciation: US Veterans! We wouldn't have the freedoms we have in this country if it weren't for those who have served, who are serving and who will serve in the greatest military on the planet: The United States of America Military! read more

The Home Depot - Nurseries & Gardening Near Me - Chandler, Arizona

Came in and everything was still locked up. Asked for assistance and 5 employees passed the buck on me. Sat and watched 5 workers continue restocking while watching me wait patiently 20min for help. I guess there job is more important than customer service. Especially to veterans. Not that we matter. I guess. read more

This Home Depot location is rather blah for the most part ... I've never really had a great experience here. I've actually only stopped at this particular location strictly out of mere convenience, because I'm nearby @ either Sam's Club or Sam's Gas Station... The employees @ this particular location seem less competent and less willing to help you than by the Home Depot closer to my home, which is why I try to stay away from this one ... It literally feels like you are inconveniencing the staff here when you ask them a question about something or need help .... There was one particular instance when there was a grill on sale that I wanted to purchase and they were out of stock, so I asked an associate if I could just buy the floor model ... He refused, which I found to be odd - who passes on a sale for a few hundred $$? So, I told him to get a manager over here, so I could ask them, and of course they said that would be fine... Another time I bought a case of light bulbs and several of the bulbs didn't work ... So they were either damaged or someone returned old bulbs ... Who knows right? It's a fairly clean store, the staff is not the most reliable, and at the end of the day you will probably be better off going to another location, especially if you need assistance with something of significance... read more

The Home Depot - Home Depot off 54th - Nurseries & Gardening Near Me - Chandler, Arizona

They have become increasingly bad about unlocking the doors at designated opening of store to the point where you knocked on the door, trying to get in, and they just look at you and look the other way. And then while you're trying to shop first thing in the morning, they are loading all the shelves and closing off isles where it makes it really hard to be able to get your material and get to work on time . read more

Brian in the paint department went above and beyond to help me today. I was about to buy a subpar product thinking that the product I wanted did not have enough in stock units. Brian promptly scanned the product I wanted to see how much they had on hand, found that there were indeed more units in stock, and went to hunt them down for me. He could have just referred me to the department where they were located, leaving me to aimlessly walk around, but instead he went the extra mile to provide full-service and go get them for me. He actually ended up needing to go to receiving to get them out of a box that had not yet been opened. Thank you for being so helpful Brian! You are an asset to your store and I hope they recognize your excellent customer service skills that reflect positively on Home Depot. read more

The Home Depot - Thanks for going the extra mile Brian! - Nurseries & Gardening Near Me - Chandler, Arizona

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This Home Depot is pretty much like every other Home Depot I have been to, except that they have a very clear policy on communicating to customers: There is a guy who stands at the entrance. He's got a beard and very intense eyes. He looks directly at you when you walk in, and greets you, and asks if he can help you find anything. He will ask you this even if it's the third time in an hour you walk in because you keep buying the wrong bolt (I don't know anything about bolts - not my fault. Should have gotten someone who knows about bolts to help instead of me). Once you are inside the store, no employee will make eye contact with you, speak to you, approach you, or otherwise acknowledge you. I'm not saying this is a bad policy - I bet you could always talk to the man at the front. read more

Parking lot is generally vacant of shopping carts which means it's not difficult to pull into a parking space. This location does a fair job of keeping plants alive - gotta mention that cuz it's really sad to frequently see seasonal plants lacking such minimal care as a routine watering. So far so good. Staff is pleasant enough. They see me coming when I come in here with a dog so it's not unusual for someone to ask if I need help finding something. So if you need help, I'll lend you a dog. JK. I usually can ask questions and get fair answers and/or instructions. Most recently I needed questions answered about staining my coop and I needed to know the type of product for the task. Last year I picked up a gas grill thanks to the help of a staff member providing me with the heads up that certain ones were going to be reduced for an upcoming sale. I hustled butt and got in there pronto to get exactly what I wanted too. The guys got it loaded into my vehicle and I was on my way home. Once I got home and we unloaded the grill we learned parts were missing or else it was assembled without all the pieces so we went back to customer service and they broke open a package of the nuts/bolts that were needed to fix the situation. Even plants that I bought on clearance were returned, with my receipt, because they didn't appear to be thriving. As you can see, ftmp the service is helpful, and regular customers get treated with respect even if they're not a professional in the field of plumbing, drywall, irrigation, etc. read more

I'm on the black list at Home Depot for making too many returns. Yes, this is actually a thing. I work in property management. My husband and I also flip houses so, I'm in Home Depot a lot! About 4 months ago, I went to Home Depot (on Country Club) and spent about 30 minutes trying to rent a jack hammer for work. I provided my drivers license and no matter what the sales person tried, the system would not process my order. The manager came over to help and was also unsuccessful. I rented it at AZ Equipment Rental (really nice people). Yesterday, I went to Home Depot to return three GFI outlets and two small plumbing parts. I had purchased them with a visa gift card about three days before, for a home repair. The gift card was empty after I made my purchase so I shredded it when I got home (yes, I came to regret that). I had the receipt and my return came to $52. The sales person only had the option to put the money back on the gift card, which I no longer had. I'm always in Home Depot so I asked for a store credit. No matter what the associate tried, store credit was not an option. So I asked the sales associate to process the return without a receipt. You must provide your drivers license when returning something without a receipt, which I did. The sales associate and the manager were not able to put the money on a store gift card. After about 30 minutes, got frustrated and left. The next day, husband tried to make the return and the same thing happened. However, this time the sales associate let slip about this black list. So when my husband told me about it, I googled it. Sure enough, Home Depot has a too many returns black list. Regrettably, (because now I regret giving them my money) two weeks ago my husband and I purchased $5,500 worth of carpet from Home Depot and had it installed. Now, they would not allow us to return $52 worth of stuff! With a receipt! For a store credit! I admit that somewhere along the way this became less about the $52 and more about the injustice of this list. My husband and I just purchased a fixer upper in Tempe. I guess I'm shopping at Lowe's! At work, we are moving over to Lowe's as well. read more

I will start off by saying that I did not purchase my fridge in store. I was shopping online to buy my first fridge. I previously had a Samsung french door fridge that had a lot of issues with water freezing in the lines. It was looked at many times and was told it was not fixable... *Sigh* My fridge was a loss, as the kit they made to fix it also did not work.... This made me weary when buying a new fridge. I did not want to get a fridge that was going to have issues. I did a lot of research on a few brands, and decided to go with a Whirlpool. There were many options listed with all the details I needed. What was extremely helpful was that the videos and pictures of each fridge listed, as well as the measurements. I went with a side by side model and purchased a 3 year warranty. I entered all my info and set it up for the delivery date I wanted. I received a call within a few days to finalize my delivery plans. Once the delivery team showed up they moved my old fridge out of the way for me and brought in the new fridge and set it up. Two men had straps over their back and walked my fridge right in and sat it down!!! I was impressed . The team was great!! Friendly and professional. read more

The Home Depot - Whirl pool side by side.. water and ice maker. - Nurseries & Gardening Near Me - Chandler, Arizona

So I came in there just to get a couple of little simple things nothing big and the guy who helped me out he was real courteous and he was real polite and I never really had any issues up here at Home Depot but this guy went beyond the Call of Duty to help me out I wish I could remember his name but he was over in the tool section but definitely Home Depot is definitely one of the better companies read more

This home depot has the most dumbest employees working here... by far one of the worse home depot i gone too.. stay away from this one ..the other home depots i gone are fine...this store get all the employees no one wants...no one here has knowledge of nothing.. you ask for help and just give you that stare and walk off.. cashiers the same...‍‍ read more

I have used Home Depot for most of my adult life. It is very disappointing to me that I have to sever my ties with them as of today. 2 months ago I purchased a patio set on sale. They were to put it together for me. I checked on by driving to the store and speaking with customer service who told me the set would be ready to pick up later that day. I went back to pick it up and was then told that they do have it and their stock showed- 1. They said all they could do was refund my money. I told them that I got a smoking deal on the set and would like another one. I argued that this was there fault as they sold mine to someone else and they should replace it. They ended up getting the manager involved who also argued that there was not they could do. He finally thought of a way to order me another. I received it and my plan was to never purchase anything that I could not carry out of the store again. Well I went back today to pick up some brick and plants. I had to take the purchase to the other side of the store to check out. I asked the lady at self checkout to help me with the brick. Her response was, " Didn't you get the sku? I said no. She then looked it up and was going to select the 3.00$ a brick picture. I told her that was not the the right one. I ended up walking back to take a picture of the sku to give to her .72cents a brick. After she stepped away from the checkout machine I asked her if she got 10 bricks. Her response was, " do you see the ten at the bottom of the square?" She was rude and condescending. I will not step foot in Home Depot ever again. The customer service is argumentative and condescending and they do not want to solve the problem, they want you out of their store so they don't have to work. Here I come Lowes... read more

Shout out to Mike B. at Home Depot! He went above and beyond to help me out. You don't see service like this anymore.

I am normally a Home Depot guy, so I went to them first for my 3000 sq ft flooring replacement! My wife and I Sat with Peter for over an hour going room by room for tile or carpeting, They wanted $50.00 deposit for measurement and would be credited IF we went with them. We paid, and scheduled the measurement. Then we received the quote but for 100% carpet. I called Peter and he said that we had to come back to adjust room by room. Said we did that? In the meantime I have had 5 other companies come out for free measurement and estimates....so I asked if I could get a refund of my $50.00? NOPE, store policy....not even a store credit. Now to be clear, Peter was wonderful on our first visit and I have no issue with him.....but DO NOT BUY FLOORING a from Home Depot...policy of paying for a measurement/estimate is NOT competitive and I do not know if their price is right....never got that far...and not investing any more TIME to find out! You guys need to do a market check and get back to being a go to solution. I buy my small stuff there and am very satisfied, but YOU missed out on a big flooring job! Steve read more