Girl Kelly H. was wonderful to work with. I've been to the Moon Valley AZ Ave location a few times, and every time I've been there, Kelly was so helpful, extremely knowledgeable and always so nice. Look out for her, and the rest of the team. They're all amazing. read more

This place is absolutely gorgeous but it'll cost you! The plants are truly so big, beautiful and I don't know what else you could ask for in a plant but their prices do reflect that. It was a lovely morning walking around and browsing. I do purchase a pre made succulent for our patio table. Thank you! read more

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BUYER BEWARE: We spent over $10,000 on palm trees and hibiscuses for the WORST customer experience of our life. They put in our palm tree, completely botched it, apologized, and then it took them 2 MONTHS to replace it. Then they added two hibiscus bushes and REMOVED THE WATER LINES TO THEM THAT ALREADY EXISTED FOR OTHER PLANTS. Called again, they apologized, BUT TOOK THEM ANOTHER MONTH TO COME OUT. Every day they said they would call us back and have a manager come out and this went on for weeks. Then because there were not two water lines obviously those plants died. So we asked they be replaced. NOW WE ARE STILL WAITING ON THAT. It's truly been the most insane customer experience. Save your $10k AND USE ANY OTHER COMPANY. read more

We desperately needed a new tree for our front yard. Hubby & I went to Moon Valley to find a tree we liked. We were greeted by a staff member. He showed us trees until we settled on the one we purchased. We appreciated the new pressure sales approach. He was very helpful, but not pushy. We got a Ficus Nitida Multi. We scheduled to have them deliver & plant our tree. We have had it now a little over a month, & are very happy with our purchase. They wrote down how to take care of the tree based on the temperature. We can easily look in our folder to see how much to water it based on the temp outside. read more

Moon Valley Nurseries - We love our tree - Nurseries & Gardening Near Me - Chandler, Arizona

First time customer. Great support from Nicholas Urban, very knowledgeable. Gave many options for my project and helped me from start to finish, including loading my car. Glad to have help from a pro with the large inventory available. I really appreciated the full service! read more

I had a great experience working with Jacob B. at the Chandler location. He's extremely knowledgeable about all the different plant varieties and really takes the time to walk you through what will work best for your space. He even took us around the nursery in the golf cart so we could see everything in person, which made the whole process really fun and easy. Jacob has a great eye for design and helped suggest plants that would not only look great but also thrive in the specific areas of the yard without being high maintenance. He's professional, patient, and has a very laid-back, approachable energy that makes the experience enjoyable. Highly recommend asking for Jacob if you're visiting the Chandler Moon Valley Nursery. read more

Buyer Beware! Planted 3 trees and damaged a drip line. Called several times and got the run around. No one calls back, went in to Chandler location where we purchased, talked to mgr. Scheduled someone to come out and repair, never showed. Called again several times and no one returns calls. Poor customer service and dont honor their work. Once they get your money they could care less. So buyer beware! Tod Taylor ...4/26 read more

Simon pruned and trimmed the young trees carefully and provided additional mulch to preserve moisture in this unseasonably hot weather. He clearly explained the needs of the trees and my responsibilities for maintaining them in good health. When I asked questions for which he was uncertain of the specific answer, he contacted others with more regional expertise. I appreciated his willingness to reach out for information. read more

Worst customer service!! I spent close to $400 3 hours ago. I placed it in the ground Changed my mind and brought one plant back for return. He looked at the plant and said I couldn't return it because I took it out of the container. He asked me " If I would buy something like that?" For a big company to treat a customer like that over a $20 plant. You lost a customer for life. read more

All-in-all I'm going to give them 5 stars. I've had some issues along the way, but my salesman Daniel has been wonderful to work with. He is very helpful, kind, and listens to what my wants and needs are and makes suggestions to accomplish what I'm looking to do. I do wish they'd have better pricing for smaller properties. Not everyone lives in a 3500 sq ft home with a large yard. You have to take care of the smaller properties too! They are just as important. Digging holes for a senior citizen is especially not easy!! read more

Robert was very helpful when I needed assistance in choosing the best tree. Thank you for your great customer service read more

Moon Valley Nursery on AZ Ave in Chandler is where I went to get help for my hibiscus. Their customer service is awesome! That alone rates 5 stars. The Moon Juice I brought home was also awesome. The flowers on my hibiscus plants are huge and glossy. Look like silk flowers! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Chandler, Arizona

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Jeff and Thomas were awesome! Beautiful trees and friendly service ! Shop moon valley for your tree this Christmas! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Chandler, Arizona

I bought a number of plantings from Moon Valley (Chandler) in Dec 2024. One of the bushes has been problematic from early on and wasn't thriving as well as the others. In my attempts to have someone come, view it and opine on its status- I could never get anyone to return my call. After becoming very frustrated- I paid another in person visit. Raymond Sauve took the time to push my issue up the chain. It ultimately landed in the lap of Arborist Danny Molina. This young man was arguably one of the most efficient and helpful individuals, and upon his in-person visit, he immediately proposed a fair and equitable solution. Wise beyond his years, he actually understands the importance of customer service and followup. I was ready to wash my hands of Moon Valley and the 'corporate machine' but because of Danny's assistance and commitment, I've given them another chance. read more

As we walked into Moon Nursery in Gilbert/Chandler we were greeted by Nicholas. We told him that we needed plants in our front yard. Nicholas showed us several plants that would work. He explained the difference of the plants depending upon sunlight. Nicholas was very outgoing and extremely knowledgeable about plants and landscaping. Extremely diligent. Thank you for your attention to this matter. read more

Bob was amazing. Greeted us right away and had us out of there in less than 30 minutes with exactly what we needed. He wasn't pushy, just very knowledgeable and informative, helping us figure out what would work best for us. Then he got us rang up and went over instructions that were simple and straightforward. I highly recommend these guys and if you get a chance to work with Bob, know that you're in great hands. read more

I have never been disappointed with purchases made at Moon Valley. Their sales representatives are very knowledgeable about the plants and their care. I have had 100% survivals. The plants are well cared for and are vigorous. Moon Valley is my go to nursery . read more

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Amazing trees, everyone -- go check them out! We just bought a beautiful tree from this place and couldn't be happier with the quality. The staff was friendly, knowledgeable, and helped us pick out exactly what we were looking for. The selection was fantastic, and everything was healthy and well cared for. If you're looking for great trees and an even better experience, this is definitely the place to go! read more

Moon Valley Nurseries - Moon Valley Nursery Trees - Nurseries & Gardening Near Me - Chandler, Arizona

If I could give zero stars, I would. Our experience with Moon Valley Nurseries at the Chandler location was genuinely awful. We purchased five Italian Cypress trees in May 2024 for $1,250. We tried twice to pick them up but were told they weren't ready. The salesperson promised he would personally get them and deliver them to our home. We trusted him and trusted the company. That trust was a mistake--we never got the trees and received no communication from them for 18 months. When we finally went back hoping to resolve the issue, we were told the receipt (issued by them!) had "expired" after 12 months. Instead of helping us, both the cashier and manager were combative. The manager even raised her voice at us. Then, unbelievably, the salesperson who had promised delivery falsely claimed he had helped us "load the trees," basically accusing us of lying. Corporate customer service wasn't any better. The regional director offered us only two small $120 cypress trees as the final resolution. After everything we went through, this felt disrespectful and dismissive. This was one of the most frustrating customer service experiences we've ever had. We walked away feeling hurt, accused, and taken advantage of. We will never return and hope others think twice. read more

We have had great experiences getting Christmas trees here every year for the past 5 years! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Chandler, Arizona

I've driven pass this location 100 times or more, and have always wanted to stop .. especially, during the Holiday Seasons when it's festive. I finally stopped! MANNY was the first to come to my aid. He is such a GREAT HUMAN!!! Manny first explained, how many staff were on board to assist customers and then, he asked if he could walk with me respectfully in the 111° in case, I had questions, and Manny taught me many things that, I didn't know about planting/ gardening in which, I actually am glad that he taught me. We were only able to walk 1 row before I was like, " um yeah, it's too hot out here" . I actually stopped here, for indoor bamboos but, they only have the huge outdoor ones. They didn't have many indoor plants They have such a great variety of plants here. Most of their huge plant's go outside with prices starting at $29.00 which would look great on an outdoor patio or even, in the front door, of your home. I explained to Manny that, I noticed that the Dinosaur exhibits were facing inward to the business (which, I later found out that, a local Artist makes the dinosaurs and other metal animals) and that, the artwork would look great in a garden and should face the street instead. I did recommend to Manny that, the business should place the local artist exhibits, facing the street rather the inside of the business because this may help to gain even more customers attention and make them want to stop! Plus, it would be cute for the kids to see. If you see a dinosaur and 2 baby dinosaurs facing the street... It was my idea and recommendation. Kudos to them for taking my advice, in advance! ‍ In the meanwhile, although it's super hot outside, stop in, take a quick walk down a isle or 2 and pick out some plants. They do offer a cold water while you browse, to help you stay hydrated. Before you ask: NO, I NEVER TOLD Manny that I would write a review, until at the very end when I told him that I would do a review and give them a great one due to his customer service. Manny asked me to take his photo by the exhibits so that, he can take my advice and prove that they would move the exhibits since he loved my idea. ( You're Welcome to the local Artist) ‍ Manny asked if he could walk me to my vehicle while disgusting the exhibits that I inquired about, and even offered to take a photo next to the exhibit as proof that he would turn them around as per my suggestion. He asked me to post his photos to remind myself that I suggested this everytime I drive by. Lol He's a fun guy and I'm sure that his coworkers/ employees appreciate this vibe. Manny was very responsive, respectful, and just a nice human all around. Thank you Sir read more

Moon Valley Nurseries - Manny is hilarious and is awesome at what he does. Please go see him thus week for your planting needs. - Nurseries & Gardening Near Me - Chandler, Arizona

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Daniel helped us out with questions about fertilizer and plants specifically the dwarf mytle.

We're deep in Fall ya'll!!! I went back into my favorite Nursery to grab a couple tangerine beauty cross vines. Peter helped me out & was just a charm! they had exactly what I needed to get the job done! Just popped in for a quick shout out to Peter for his effort and time, as well as kiddos to my favorite valley nursery! They now have their infamous tree lots stocked with dozens of Fir trees that you can smell from the moment you park! I started in this industry working a Moon Valley tree lot & it's truly the best place to pick a tree for your family celebrations & even carry tabletop cuties perfect for the office or gifting! All trees are freshly cut & loaded by crew! it's what they do! Happy Holiday season to all & my hard working moonies, much thanks on your help today! Cheers to a green New Year! Happy Yelping read more

Amazing!!!! Thank you so much for helping us find the perfect tree!! . read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Chandler, Arizona

We love Moon Valley nursery for Christmas trees! It's the best tree shopping experience we've had. read more

Moon Valley Nurseries - My beautiful kids! - Nurseries & Gardening Near Me - Chandler, Arizona

Moon Valley Nurseries did an outstanding job planting a 48" box tree in my backyard. It took a huge crane and several crew members to get it done safely and correctly. I want to thank Daniel Molina for helping me from day one -- he has guided me in selecting the right tree and has always been kind, professional, and knowledgeable. Also, a big thank you to Trevor Schraffenberger for coordinating the installation and ensuring everything went smoothly and safely. The entire process was handled with care and with excellent communication. Moon Valley Nurseries is top-notch -- highly recommend! read more

Josh Jensen personally came to my house to inspect my mesquite tree, personally applied some moon juice, advised me some more and my tree is thriving again and has regrowth. I can`t thank Josh enough and Moon Valley Nursery. They really take care of their customers and Josh went above and beyond to take care of me and my concerns. I can`t thank him enough. All of Moon Valley Nurseries staff are A+ Thank you Josh Jensen and Moon Valley Nursery! read more

Just had my new Red Push Pistache tree planted by Cesar and his crew. They were so kind and quick. Not only is this tree well on its way to a happy life, Cesar's crew provide great instructions for watering and feeding so I can make sure it will grow and provide some great shade. I have purchased a large tree like this before so I can't say if this is a value or not, but I will say yes. The care and instruction by all the employees really makes it a value. Prior to large tree being planted they do all the heavy lifting with getting the area blue staked so they don't hit anything important. I never thought of that, but it's a very good idea. We will certainly go back for more wonderful plants as we get ready for summer.. read more

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We bought two twenty year old trees from them. From the start they were not up front about everything. We even bought the extended warranty they suggested. Paid extra for that. Two weeks or more had passed. One of the trees looked sick. We called them several times. Sent pictures. The leaves were fallen already. The other one looked ok. They wouldn't come out, not enough people to come out and see. We waited. Nothing. So we let it be for a bit. Again, no response. We came back from vacation. The tree is now worse than before. We hire a arborist to come look at the tree. Since moon valley was too busy. He said the tree is for sure dead. That this kind of tree should have never been sold. It was beyond its capabilities to live. So back to moon valley. My husband went in to the office. But the manager was too busy to come out and talk. And she sent a guy to talk. But the guy wasn't very knowledgeable. So he had to go back and forth to talk to the manager. Why she just come out herself. After all the talking. She wanted us to buy another tree. For half off. No, not another rejects. Which to say, they are in the way back. Discounted they say. They wouldn't honor our warranty because it was now 15 days over. We called and emailed them. So then she also said, that those trees should have not been sold a warranty. Then why didn't we get our money back.? So why did the young man that sold us the trees and warranty. Had said this was the best plan. His name was Jason. He apparently didn't know either. So, we are out of a tree. With no help from Arizona avenue moon valley. If you're going to be a manager, then manage your workers and do your job. And come out and talk. This place is a big rip off! Unless you can give us back our warranty money. We will take action! read more

Moon Valley Nurseries - Dead tree. That should still have green leaves on it. But the leaves are dead before it could fall off. - Nurseries & Gardening Near Me - Chandler, Arizona

Esi and his crew did a fantastic job planting our new tree. He and his crew were very professional and friendly. Esi provided us with excellent knowledge based education on how to care for our tree to ensure it thrives. We appreciate Esi and his crew! They left our yard cleaner than it was when they got there! Thank you, Esi and crew! read more

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They don't care about anything you buy from them! They plant trees in planter that aren't suppose to ever have trees in them. They don't dig that deep into the ground to plant things. They just want your money and they wanna get out as soon as possible. Good luck with this company. I've spent five grand with this company and regret every penny. Every single one of my plants I bought from them has died even with a drip system. read more

Moon Valley Nurseries - A dead Indian laurel tree - Nurseries & Gardening Near Me - Chandler, Arizona

Shout out to Jason for his excellent service! Moon Valley trees and plants are really well cared for, grown right there, so they're used to Phoenix weather and better able to survive. The team here are super knowledgeable, thank you, Jason! read more

Moon Valley Nurseries - Jason helping us pick out an Oleander. - Nurseries & Gardening Near Me - Chandler, Arizona

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Customer service at this business is an oxymoron. I've spent a couple of thousand dollars and every plant has died with exception of an agave! Go figure, this has the desert. Calls are never returned; quality of planting is the worst. All they want is your money. Never again. read more

Steven Lopez was AMAZING!! He was informative, helpful and just a super kind and patient individual!! We were having issues with our ficus trees and Steven was able to identify the issue and come up with a resolution. He was compassionate and truly cared about our problem. Moon Valley is very lucky to have Steven Lopez on their team!! read more

Thomas and Jeff were great! Top tier customer service getting a fresh tree out back for us!

This place is AMAZING! We got the best Christmas tree ever and the guy in the Christmas hat has the BEST holiday spirit!

Checked out various tree varieties on the website to get some preliminary ideas for completely renovating our front yard. When we got to the nursery, it didn't take Bob long to narrow down our final choice, his years of experience were extremely helpful to make our decision. Best of all, they were having a substantial discount sale, so we were able to get a much bigger tree that what we thought possible on our limited budget. Moon Valley made all the arrangements to have the utility companies come out and check the proposed planting site, we didn't have to lift a finger. Esi and his crew were on time, efficient, placed the tree perfectly, and left absolutely no mess behind. Through it all, Chad was excellent with communicating what to expect and when. He even followed up a few days after to ensure we were satisfied. Moon Valley provided an awesome tree, excellent customer service, at a reasonable price. Very, very happy with our new front yard. read more

I went to buy two trees for my yard and they wanted to charge me $1200. I went to tree land and got them for 700. I think these guys work on commission so they're always pushing for you to buy more more more at a higher price so I would stay clear read more

We love all the new trees & plants from Moon Valley. The employees are super friendly and knowledgeable about which plants thrive in our area! Their commitment to customer satisfaction is very strong. We really appreciated working with Jesslyn when we had some concerns. Jesslyn's professionalism and patience was so amazing and ultimately won our business over other options. Planting day was easy for us and very exciting to watch our vision come to life! read more

Moon Valley Nurseries - Landscape design - Nurseries & Gardening Near Me - Chandler, Arizona

We initially chose Moon Valley Nurseries because of their extensive advertising and multiple locations. Our first purchase was a ficus tree for our front yard. It lasted about two years before it died. Things happen, and we were told it might have been due to some kind of disease--fair enough. Hoping for better luck, we decided to replace that ficus with another one and added three more ficus trees to our backyard along with four bushes. Unfortunately, one of the new ficus trees began dying almost immediately, one is doing okay, and the other seems to be thriving. The front ficus will be replaced this week. Despite being advised by others to avoid Moon Valley, we initially found their staff friendly and knowledgeable. However, after investing a few thousand dollars and losing what seems to be two trees, we're ready to try a different nursery. We admit we're not the most experienced gardeners, and we didn't purchase the warranties (honestly, we don't think trees should need warranties), but we followed the care instructions we were given. What's especially disappointing is how attentive the salespeople were during the buying process, only to disappear when issues arose. Based on our experiences so far, we can't recommend Moon Valley Nurseries. read more

Moon Valley Nurseries - 3 weeks old. Backyard Ficus - Nurseries & Gardening Near Me - Chandler, Arizona

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