Been here, done that... we've made purchases here multiple times since building our home 12 years ago and never stopped to think about reviewing their exceptional variety and assortment of interior, exterior, ornamental, functional and/or discretionary lighting, plus some other things like mirrors, frames, tables, etc. etc. If they don't have it in the showroom, they'll get it if its still manufactured! Their prices are reasonable. Their customer services is excellent. Nuff said! We keep coming back. read more

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How many psychiatrist's does it take to change a light bulb? Only one...but the light bulb must be willing to change. :) If you are on the hunt for a chandelier to swing from, a lamp for that corner of your mind, a mirror to gaze at longingly, a ceiling fan to blow your skirt up, or just a lamp shade to put on and wear, you've arrived! Plus they have light bulbs for that shining idea that hit your head. This tremendous place has terrific service and quality items for every need in your light life. Miss Jaime was wonderful and patient accommodating us with questions, sifting through inventory, and coming up with marvelous sale items. Please make note to spend plenty of time as the extensive inventory is lit! No really, the lights are "on" allowing most floor samples to be viewed. How bright is that?! Can't imagine what the electric bill is like! So lets help em out by purchasing illuminating home decor. They were so polite and marvelous here at Lamps Plus, I had to give them a glowing review. Easy to access, plenty of parking, and they'll help you carry items to your vehicle. Don't forget to ask about their 10% off certain items just for signing up! As always, thank you for reading! Enjoy life while staying safe. read more

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This place is great every time! They want to help and even carry out for you. Great selection with helpful people and they make it easy. The prices are fair and they aren't no people when you ask something so that's fantastic. read more

Lamps Plus - Make your closet sparkle - Home Decor Near Me - Chandler, Arizona

I went into the Lamps Plus in Chandler several times shopping for the perfect ceiling fan for my new home. Each time I was greeted with a friendly smile and a warm "How can we help?" I was struggling for sure and didn't have great info on height...(17ft) or room dimensions but they pressed on and I took a few pics home. Went back to see it again and then found the same fan in silver and black on sale. My original choice was the 60" Possini Defender in black and gold. Carlos worked with me and finally, I went with his suggestion and I'm so glad I did! It's gorgeous in my home and makes the statement I had hoped for. Bonus is it keeps the house so cool at a low speed so I'm sure when things heat up it will be great! Thanks so much to all at Lamps Plus for being exceptional. read more

Lamps Plus - 60" Possini Defender in Black & Gold. Worth every penny! - Home Decor Near Me - Chandler, Arizona

I bought 2 mirrored nightstands for my bedroom & BAYLEE W. in the the Chandler store was AMAZING. I met her in store to look at the items. She was pleasant, helpful and professional. Then one of the nightstands came in chipped as Fed Ex delivered the box backwards.... see photo, as they came in separate deliveries. I called Baylee and she was right on it. She even offered to see what she could to do to pick up the item for me as I was having a problem getting the broken item back to the store. That is amazing customer service. Then the item became back-ordered and I had to wait for a new shipment. Then the nightstand came back into stock & she did everything to make sure I received it timely. Thank you Baylee for all your help. You were fantastic. I will be buying other things from Lamps Plus & asking you for help. I love my nightstands in my master bedroom. read more

Lamps Plus - Home Decor Near Me - Chandler, Arizona

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We were looking for some light fixtures for our bathroom and stopped by here to get some ideas for the room. We had pleasant and attentive service from the people here and they have such a wide variety of different types of lighting. On top of that, they have computer stations where you can see even more of their lights that you can order online. We're not quite ready to make a purchase yet but we did get a lot of inspiration by browsing here. read more

Stopped in here on a whim the other day while at the T-Mobile near by. We definitely need a new fan for our bedroom before summer and decided to take a look. The staff from the start was SO welcoming and helpful, answering our million questions (new home owners, new fan buyers) and the one ASM, Jacob, was especially patient with my lack of knowledge and helped us pick out a fan that a) looks great and b) is quiet! (Anyone who has had a noisy fan knows how amazing this is). I wasn't sure what to expect as Ive never been in a Lamps Plus store before but I appreciate my experience and will be back when we start replacing lights outside and in the living room. read more

Friendly greeting walking in. Staff answered my question and said particular ceiling light part could be found at Home Depot and sure enough found what I was looking for there. Appreciated the quick courteous answer. read more

Drove over to Chandler's Lamps Plus to check out chandeliers for our home. Purchased one years ago there and wanted to see what their selection was. As we walked in, Steven Ford greeted us at the door. He listened to what we wanted and pointed us in the right direction. He was helpful, friendly and knowledgeable about their inventory. He showed us choices online that were not displayed in the store. His smile and sense of humor were a delight. We did purchase a chandelier and am awaiting its arrival. I would highly recommend the store and definitely Steven for your lighting needs. Cathy E read more

I was in the Chandler, AZ location and placed an order for exterior wall lights. When they rang me up, my card was charged twice - for my order, as well as for someone else's order. I noticed the double charge the next day and called the store - spoke to Marcos, who stated that "he didn't see anything wrong" and that he couldn't process a refund. He was rather rude and didn't apologize just said basically I was wrong. Then, he called me back, admitting that he saw they did in fact double charge me - but he still never apologized, just said "to make it clear, I see what you're saying." He said because it was a Sunday, there wasn't anything he could do to refund my order (fishy excuse). He then said that all items had shipped already, so the stuff I originally intended to order, as well as someone else's stuff I didn't even order to begin with. I'll be taking the items back to the store and I've already contacted community@lampsplus.com asking for a full refund. But if I don't receive the other cusotmer's order, how will Lamps Plus know??? And how do you charge someone's card twice for someone else's order, and then not even apologize? How many times has this happened before? Very poor customer service and I will never return. Would not recommend. read more

Always overpriced. You can find just about EVERYTHING they sell, much cheaper somewhere else. Had been looking a foyer light from them. Price never changed online, no coupons, no special offers ... oh, big deal, free shipping. Found the exact same light online at another store for $150 less - also free shipping. Concidentally, www.lamps.com had it for $150 less, as did HOUZZ - do your homework and save yourself ALOT of money. read more

Adam Lumen, Assistant Mgr there was a rip off artist They sold me a desk lamp in 2 pm, when I opened the box @ home, wire comes down, all screw falls apart Drove back return, he said there was a 26 re stocking fee was not disclosed prior It was assembled wrong inside the box He then forcibly wants to refund me $ 80 taking $ 26 out without my permission. I told him this was fraud Then I asked for his manager, he said no one will be in till Tuesday I am very busy professional, had to dealt with this and time wasted report to their corporate and BBB for unethical and fraudulent behavior read more

Pros: They price match, yay. Cons: The assistant manger is a younger dude in his twenties. He SCREAMED at my kid when he almost knocked over a lamp. Mind you, he is four. And, we were at the register, spending over 1k on outdoor lights. The woman helping us was lovely, but the assistant manager has NO business being in a position of power, beyond a lack of maturity. AND they couldn't find him to get his "special code" to be able to get the discount/price match. Turns out, he was sitting in his car in the parking lot, having "personal issues". Pretty selection, but a pain in the A$$ to deal with. read more

You get what you pay for. It is definitely on the expensive end, but the quality is the deal maker, not the deal breaker. I challenge any other store to have the breadth of selection of all types of lighting. They even have the most gigantic selection of bulbs I have ever seen. read more

Lamps Plus - Loads of lamps of all different kinds - Home Decor Near Me - Chandler, Arizona

I went there in search of solar lamp for a veterans project. I went to counter and started to explain to the salesperson that I was from a American Legion Post and that we were working on renovating a Veterans Memorial. At that point she stopped me and told me that I would have to call corporate office if I wanted a donation. I told that she did not let me finish explaining what I was needing for the project. I explained I need a outdoor solar flood light, while I was explaining she actually gave me a scowl. It literally looked like she bit into a sour lemon. She promptly said we dont have such a lamp. I would have to order it. I said I understand that. She gave me another look so at that point I cut my losses and left the store. No mas lamp plus. read more

Got exactly what I wanted. In and out in 10 mins! It's not the cheapest but they'll have what you want!

We met with Steven Ford on Saturday, January 21, 2023, and left with a great homework assignment. We came back this Monday, January 23, 2023, and purchased our bathroom lights. We met with Steven Ford this Monday and he was very knowledgeable of what we were looking to purchase and friendly. He was the main reason we came to this store. The impression he made on us was highly impressionable. Anyone looking to buy lights for a house, should go to this store and work with Steven Ford. read more

Summary: manager needs to treat employees better. I usually have much better results buying online as the help in this store is usually rude, but the item that arrived was not what I purchased. I returned the errant item at the store on 9/25 (the store was not busy, only two other customers in the entire store), and the person (name started with and I), who the manager (Juan) brusquely directed to help me, was very helpful. He processed my item, and then helped me review bulbs for four other fixtures that I had purchased online and were sitting at hime. Showed me various styles and wattages, and even put candidate bulbs into the floor samples for me. Ten minutes later the manager came by and commandeered our trial asserting that "I AM A LIGHTING DESIGNER" when I spoke to the person helping me, and wasn't speaking to him. Manager was pretty rude and insulting, not just to me, but to the other employee. If they work on commission, the manager stole that, as I would have given it to the pleasant guy who actually helped me for the majority of my time there. I only know the manager's name because it is on my receipt. read more

We recently bought new lights for both of our bathrooms. We tried several styles at home and then returned the ones we didn't want. There was no hassle whatsoever with our several purchases and returns. We finally made our selections and purchased the lights. A little over a month later we received a sales brochure in the mail. There was our light fixture on sale for $95 leas than our purchase price. And we had bought two. So we would receive a discount of almost $200. I brought the brochure and receipt to the store prepared for a hard time with the amount of discount I would receive. Not only was my request granted (and the discount took less than 5 minutes to process) but the sales person was very pleasant. I highly recommend Lamps Plus. They have a large selection of brands and price ranges read more

Staff is very helpful with everything: picking the right lighting, providing lots of options, having items delivered and even retiring/exchanging items. read more

We had been searching for nightstand lamp for a long time, we saw a lot of different versions in the Internet but we didn't want to end up buying some cheap looking lamps so we went to Lamps Plus store and it took us like 10 min to pick the lamp we like. They have great selection for all different styles! read more

Lamps Plus - Love our new nightstand lamp! - Home Decor Near Me - Chandler, Arizona

We just finished a minor remodel that included upgrading lighting fixtures and had a problem with a floor lamp bought at Lamps Plus. We were fortunate to get expert technical and customer service from Chris O'Mera at Lamps Plus in Chandler. He is absolutely excellent in how he serves his customers. I highly recommend Lamps Plus in general and the Chandler store in particular where Chris has been for 8 years. read more

Oh man is this place overpriced. I love chandeliers. I need one in every room in order to be happy. So, I shop a lot for chandeliers and I feel I have a good guess on what they should be priced. As I walked up and down the aisles, I was shocked by how overpriced everything was. They do have beautiful fixtures but you have to sell a kidney to buy one. read more

Great experience picking out lamps. Such nice service. Good quality and fast shipping.

Staff was very welcoming to the store. I'm working with Bea for ceiling fans and dining room light. She quickly identified my decorating tastes. read more

I like this place. My girlfriend and I had been meaning to check this place out forever and finally got the chance to do so. Talk about selection! We wandered around for a little while just taking it all in. The lady that helped us (I think her name was Darcy) was delightful. She explained how everything worked and that they had an even bigger selection online. They can print out pictures of anything they have so you can take it home and think about it. I also like the fact that they have a 60 day return policy with no restocking fees. We found a couple pieces that we were interested in but we are in the information gathering stages as we aren't at the point of making the changes we want yet. I will definitely say that I was impressed and will keep this place as a contender for future purchases. It may be a little pricier but the selection is great. Make sure to sign up for the rewards program because they send you information that helps save you some money. Check them out. read more

In SEP18, I bought a fixture to install above my kitchen island to add some much needed light. It was a floor model because it's the only light I liked and they only had the floor model available. It took me a few months to have it installed as remodels are a slow process. It worked wonderfully for about 2mos then started to flicker. I assumed it was an electrical problem since the electrician had just added an LED dimmer. The electrician tried it in numerous outlets and the problem was actually the fixture (blown transformer). I took it back to Lamps Plus, explaining the situation and was hoping for a credit towards a new fixture since I had to buy the floor model. They told me there are 1yr warranties on floor models and they would replace/exchange the fixture since it is available again. I can't wait to install the new one! read more

Had a wonderful experience at this location. Colleen was extremely helpful, positive and full of information. She helped me pick out the perfect fan. I had wanted to see a certain fixture I found on their website but unfortunately it was not in the showroom. However, she looked at the dimensions and pointed out other fixtures of similar size and shape to help me visualize what the scale might be. It was incredibly helpful! read more

I work for a lighting design company and called about lights & arrival times because the needed to be ordered, needed the lights ASAP. Girl at the store said X-amount of shopping days, call the homeowner to make sure that was OK before I placed my order because we needed them at a certain time. Got one of the five lights at the end of their shipping window. Still waiting on 4 more and I'm now 3 to 4 days past when I told my client. Called up there yesterday left a message for a callback with the girl I worked with wondering where my stuff was that I spent a lot of money on and she didn't bother calling back. My fave part of this company The customer service, i'm not even sure if the employees know where they work I had one decent person there and then when my very expensive order was failing to show up on time she was nowhere to be found. Our company remodels dozens of homes and we do a ton of work in the lighting design and there are dozens of other places in the valley to find lighting and I will be going that route, I'd rather go to 12 other stores then deal with this one read more

This is the place to go for technical help and their prices are competitive. Colleen and Brandon are extremely helpful! Forget Home Depot and Lowes if you have any questions about a lighting fixture or fan. Returns are fast and easy. read more

I bought an expensive computer lamp a few (12) years ago while living in Spokane, WA. The bulbs for it for it are fairly expensive. I replaced the first one while living in Portland OR. That was about 6 years ago. I replaced the second one in February of last year and I found one at Lamps Plus on 54th. It was expensive, but not as expensive as the one that I bought while living in Portland. I needed to replace another one here the other day, found my receipt of where I'd bought it and went to get another one. I had the receipt in my OneNote note book and showed that to the clerk so he could get the part number. He looked at the receipt and said... Hmm looks like its still under the 1 year guarantee.... I tried to explain that that wasn't the case, but he wasn't having any part of that! I walked out with a free light bulb. Does it get any better than that? read more

One star. That's all you get. I went in for light fixtures and had a question about different types of light bulbs. The employee actually chuckled, shook his head and walked away. Seriously? I walked out. Overstock got my $400 purchase. Teach your young employees some customer service skills, or get rid of them. read more

Drove across town today to the Chandler location. We walked around looking at vanity lights for over 30 mins & not a single employee acknowledged our existence. One was cleaning lamps 2 ft from us, even made eye contact with me, nothing. One walked right past us, nothing. My husband was dressed in his work clothes & I had on cut off jean shorts but we have money & intended to spend lots. Kinda reminded me of Pretty Woman, no worries, I'll spend my hard earned money elsewhere. read more

I haven't been in one of these stores for sometime. I guess I had forgotten that "plus" meant furniture and accessories. I was pleasantly surprised, they had some really nice things and apparently more online. As I began to wonder, I was greeted by Darcy, a lighting consultant. She was friendly, honest and literally spoke about lighting as comfortable and natural as breathing. It was so refreshing to work with someone so pleasant and knowledgeable! I was very impressed and shared my feelings with her boss. I am moving into a new place and am definitely considering having Darcy come out. I normally make my selections on my own and wing it but this woman was awesome and so helpful, I feel confident she will be a huge help to me with making the right choices in regards to size and height. Thank you Darcy for a great experience and and your helpful info. I'll be in touch! read more

I like the selection and the pricing. It is easier to get help here than the big box stores. It is hard to tell what a good deal is but they can guide you into a good selection. Having a ceiling fan on at night is a great help for sleeping in the warm summer months. read more

I purchased three expensive items on line. They had not been delivered yet and they sent me an email with price drop on all three items. I called to get price adjustment and just got a lot of nonsense in return- last time I ever buy from them even though I like their stuff. UGH! read more

Well if you're still stuck in the 90s "modern" or want to find those homey cozy light fixtures, you'll find a range of styles here ... bits of everything but pretty pricey after sightseeing your typical home improvement box stores. Still a solid choice if you can't find anything elsewhere, if you're willing to pay for it. read more

My original experience with sales person Kendra in August was great. My most recent experience was awful. I arrived at 7pm to choose a chandelier, the store was open til 8. the store was understaffed. I waited on line around 7:40 to receive help in making a decision and after 10 minutes of waiting was told the store was closing at 8pm. The sales person was clearly not in the mood to help me or the others who were waiting at the counter for help. I left the store disgusted, no way i would trust a salesperson who was in rush to closeup shop. read more

I shop here for every light fixture I need. I have been coming in or 15 years plus. Bea is my go to girl. Sometimes they are very busy and there's a bit of a wait. The quality and quantity of products makes it worthwhile. read more

I purchased a mirror from this location in mid-February. The mirror was a "close out" item as it had 2 small areas of tarnish. As I didnt mind the areas of tarnish, I opted to purchase the mirror to capitalize on the deal. The mirror was taken to the back and wrapped by a stock associate. He assisted us with placing the mirror flat in the back of my SUV. I drove 4 miles to my home and moved the mirror to a guest room where it was placed, fully wrapped, flat on a queen bed and the door was closed. I unwrapped the mirror approximately 2 weeks later to find that it had a large crack in it. Once the crack was noted, I did not unwrap it further. I brought the mirror back the store with my receipt and explained the situation to the shift/floor manager. She informed me that she could not exchange the item as I consented to buy the mirror "as is" per close out pricing. We informed her that we inspected the mirror thoroughly prior to purchase and there was no crack present. She offered to exchange the mirror but we would have to pay the difference between "close out" price and price of a new mirror. We asked to speak with her manager who was not available. She provided us with cards for assistant manager (available next day) and general manager (available in 2 days). We called and spoke with Brandon, assistant manager, the next day to discuss situation. When explaining the situation, Brandon stated "it must've cracked in your car". We informed him that is also a chance that the mirror could've cracked during the wrapping process. He offered to ask the stock associate if he caused the crack. I think everyone knows what that response would be. We explained that we would like to have the defective mirror replaced. He offered up the same deal as the aforementioned floor manager and offered to return the mirror. I placed call to the Corporate Center in California and requested to speak to a regional manager. I was informed that I could speak to an area distributor, but they do not oversee local store management. We made decision to return the mirror and we were given a full refund. While I understand the implications of purchasing a close out item, there were no cracks present during time of purchase. Somewhere during the wrapping and loading process, a crack occurred. While I know there is no way to prove who or what caused this, Lamps Plus should stand by their product. Additionally, they should respect their customers when an issue requires resolution. Asking for a replacement product does not seem like an irrational request - regardless of pricing. What happened to good customer service and "the customer is always right". I would recommend buying items from big box stores (aka Home Depot or Lowe's). It's very unfortunate that a small store/company does not believe in good customer service to make customers want to return. read more