Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

This was a GREAT FIND! 10% off everything store wide, and they get deliveries daily…read more Very helpful, zero pressure sales associates! Paula was our favorite. $70 flat fee for delivery no matter the size of your purchase!

Worth a look! I've…read morebeen intrigued by the name and finally had a chance to stop in. Nothing fit my needs but the place was clean and everything looked decent quality. They had some interesting items as well as more basic. The pop art car bar was tempting but I don't have a spot for it. Easy parking.

I was drawn into the store on a Sunday stroll around DTG by the wonderful scent that was lingering…read moreinto the air around it!! I am so happy my curiosity brought me here. What a darling little store!! Very trendy with the times with home decor, clothing, and even baby/toddler essentials! I bought the scent I had smelled, which was a luxury brand of incense. While I never burn incense, I HAD TO buy it and give it a go at home because wow!! You'd never know! Smelled like a high end boutique candle. The owner was so sweet and fun to talk to as well. This is a super clean shop located perfectly in the walking arena of down town Gilbert.

Super cute home store! The owner is super nice and the shop has such a great vibe. She mixes in…read moresome clothes too which are always cute! Definitely recommend a visit .

Very cute shop! There are three sections to this shop and they all seemed to have a different…read moretheme. So many cute decor pieces, furniture, trinkets, a few clothing pieces, and definitely plenty to look at! Prices are reasonable!

This location seems closed. I see another review that said…read moreexactly the same but I drove everywhere and I don't see it.

Really like this place. They have a ton of unique items and furniture. I would say the furniture is…read morereasonably priced. But some of the clothing and accessories are a little pricey. But overall a solid furniture option in East Valley (where there's not much non cheap furniture to choose from). Definitely recommend.

Furniture Brat has stylish pieces, great prices, and amazing service. Absolutely love it.read more

Came here to buy some kitchen chairs. First of all at $108 per chair you can buy them anywhere…read moreelse. The service was outstanding. Once we decided, in a matter of 10 minutes we had the chair in the car and we were on our way home. Melvin was a great salesman and was patient. We were going to have the cushion replaced on our old chairs for $100 each. What a value.

Bought sectional for a small size living room. When we first were met with the first sales person,…read morea lady, she seemed very irritated with us and questions we had. Told her we had very small living room. She replied we don't have small sectionals. I did not get her name but was happy we were going to shop on our own without her around us. After about 20-30 min of browsing the living room furniture Eric Mastern asked if he could help us. He immediately showed us where the smaller sectionals are. We found two and then were back and forth on which one. We finally decided. He was patient, knowledgeable and professional. Made me give 5 stars because of him on my review. If he had not found us, my rating would have been 2. The store is very nice and good prices with sales. He also informed us of renting a pick up truck right there so we could bring it home ourselves. That is an excellent feature AFW has. We were packed up and ready in less than 20 min from purchase to their truck and driving it home. Thank you Eric!!!

We stopped into Modern Manor after having an awesome brunch at Valentine. This was a nice way to…read moreget a post meal walk around the shop after all the food we had. In general I enjoy looking at vintage shops, and there are many interesting, unique items here. I noticed there are some really cool, great mid-century modern furniture pieces here, which I love, but not at my price point. Great to admire though. There were also other vintage items such as art pieces, clothing, shoes, jewelry, and some random things. I didn't think I would buy anything, but I found a cute southwest metal wind chime that had a nice patina after years of exposure. It is embossed with "1989, The Metal Man". I hung it out last night and it looked great against a beautiful sunset. It has a gentle chime sound, compared to come other chimes I have it. I love it. Definitely worth taking a stroll into the shop before or after a meal at Valentine. Never know what you'll find.

Have been to MM several times and have never been acknowledged or spoken to. The pieces are cool…read morebut insanely overpriced. I have a few of the same chairs and couch they were selling.

Wonderful fashion/decor boutique in Gilbert, very dangerous to your wallet…read more Their home decor items are perfect if you like the organic desert style in a neutral palette. They also have casual chic clothings and accessories all at reasonable prices. The staff is very friendly and helpful. It is the perfect shop for gifts and to treat yourself...

Their curated selection is cute but it all looks and feels extremely cheap. You can tell the…read moreclothes are very low Alibaba quality masked by a "lifestyled co" label and crazy markup.

A one-star rating honestly feels generous for our experience with Norwood…read more We purchased over $20,000 in bedroom furniture and blinds from this store. Unfortunately, the bed (approximately $3,800) has been a major and ongoing problem, and other items such as the nightstands and dressers also have drawers that do not align properly. At the time of purchase, we were only shown a photo of the bed and were assured that it could be customized at the factory. That never happened. Instead, the store chose to modify the bed themselves at their warehouse, without consulting us about the details and not in the manner we had requested. The result was a bed that was painted a color we did not choose and that does not work with our décor. Even worse, the modification changed the design from a platform bed into something entirely different, which created a structure with sharp corners that jut outward from the frame. This has created a serious safety concern in our home. My husband and I regularly hit our legs on these corners and are constantly dealing with bruises. I also explained to the store that I suffer from seizures, which makes these protruding corners particularly dangerous. A fall or loss of balance during a seizure could result in serious injury because of the way the bed frame now extends outward. When we asked to return the bed due to these issues, we were told we absolutely could not because the store had already spent money customizing it. A second major issue is the bed base itself, which appears to have been built with very little support and started squeaking almost immediately. This raised concerns about the stability and durability of a nearly $4,000 bed. To his credit, the store manager did visit our home and suggested a solution: installing a metal support base to stabilize it. We agreed to this fix. However, the night before the installation we were informed that we would be charged approximately $250 for the support. In other words, we were asked to pay additional money to correct a structural issue with a brand-new bed that was already improperly modified and delivered in a color and design we did not approve. We declined to pay for the fix, and the owner, Brian Brundrett, refused to absorb the charge. We are now left with a bed that: * Was modified without our input * Is painted a color we did not choose * Is no longer the platform design we originally purchased * Has protruding corners that cause frequent bruising and present a major safety risk * Has inadequate base support For a purchase of this size, we expected better craftsmanship, better communication, and a company willing to stand behind its products. Unfortunately, that has not been our experience. Based on our experience, I would strongly urge others to think carefully before purchasing from Norwood. Given the safety issues and the fact the bed was delivered differently than represented, we are now exploring consumer protection and warranty options.

I saw an ad for the furniture store in a local Gilbert newspaper. The ad mentioned design services…read moreand that caught my eye. The store is in downtown Gilbert and has been there for over 50 years! Hanna helped me with the furniture choices and design services. The store is beautiful and the quality of the furniture is top-notch. Todd at the store is now helping me with window coverings and I am impressed as well. Hanna and Todd have been talking with each other and I love the collaboration!

I've been shopping at The Potato Barn since their original location which was in a barn Yep, that's…read moreright. It used to be housed in a barn. I love this store because they offer so many different and unique pieces. If you're looking to make your home stand out with a warm, feel and quality products. This is the place to go. Even if you're not in the market for something, I highly recommend stopping by. Their unique design and decor techniques are impeccable. The service was very good. Brittany asked if I needed any help was super personable, but I didn't feel any pressure at all. This iconic furniture and decor store is definitely an AZ staple. I promise you're gonna love it.

When we moved to the Vally a while back we were enthralled by this furniture with its awkward name,…read morethe Potato Barn. We were finding unique and singular items that no other store in the Phoenix Area had - and believe me, my wife and I hit every store in our desert. The extraordinary values, qualities, workmanships, styles, points of origin, assortments, manufacturers of furniture, vases, lamps, beds, living and dining, and pictures and frames and then some is totally unexpected. We've purchased from Potato Barn multiple times over the years, and when we look for additional items, they are the first we go to. Our first purchases from them were over ten years ago, and each item has withstood the test of time both in quality and endurance. One of the fantastic things about Potato Barn is that what is available today, may not be there in a month - they rotate and include new things on a regular basis. When we bought our middle eastern style wood entertainment center, we put a deposit on it, arranged for delivery, made the purchase - and to this day, that piece has never been back to the showroom. We've been happy with that and all the other products we've purchased. If your in the market for quality and uniqueness this should be your first stop.