A one-star rating honestly feels generous for our experience with Norwood…read more We purchased over $20,000 in bedroom furniture and blinds from this store. Unfortunately, the bed (approximately $3,800) has been a major and ongoing problem, and other items such as the nightstands and dressers also have drawers that do not align properly. At the time of purchase, we were only shown a photo of the bed and were assured that it could be customized at the factory. That never happened. Instead, the store chose to modify the bed themselves at their warehouse, without consulting us about the details and not in the manner we had requested. The result was a bed that was painted a color we did not choose and that does not work with our décor. Even worse, the modification changed the design from a platform bed into something entirely different, which created a structure with sharp corners that jut outward from the frame. This has created a serious safety concern in our home. My husband and I regularly hit our legs on these corners and are constantly dealing with bruises. I also explained to the store that I suffer from seizures, which makes these protruding corners particularly dangerous. A fall or loss of balance during a seizure could result in serious injury because of the way the bed frame now extends outward. When we asked to return the bed due to these issues, we were told we absolutely could not because the store had already spent money customizing it. A second major issue is the bed base itself, which appears to have been built with very little support and started squeaking almost immediately. This raised concerns about the stability and durability of a nearly $4,000 bed. To his credit, the store manager did visit our home and suggested a solution: installing a metal support base to stabilize it. We agreed to this fix. However, the night before the installation we were informed that we would be charged approximately $250 for the support. In other words, we were asked to pay additional money to correct a structural issue with a brand-new bed that was already improperly modified and delivered in a color and design we did not approve. We declined to pay for the fix, and the owner, Brian Brundrett, refused to absorb the charge. We are now left with a bed that: * Was modified without our input * Is painted a color we did not choose * Is no longer the platform design we originally purchased * Has protruding corners that cause frequent bruising and present a major safety risk * Has inadequate base support For a purchase of this size, we expected better craftsmanship, better communication, and a company willing to stand behind its products. Unfortunately, that has not been our experience. Based on our experience, I would strongly urge others to think carefully before purchasing from Norwood. Given the safety issues and the fact the bed was delivered differently than represented, we are now exploring consumer protection and warranty options.

I saw an ad for the furniture store in a local Gilbert newspaper. The ad mentioned design services…read moreand that caught my eye. The store is in downtown Gilbert and has been there for over 50 years! Hanna helped me with the furniture choices and design services. The store is beautiful and the quality of the furniture is top-notch. Todd at the store is now helping me with window coverings and I am impressed as well. Hanna and Todd have been talking with each other and I love the collaboration!

Will review again after receiving product- but I have been EVERYWHERE for 3 weeks trying to find a…read morecouch and walked into Cortate and was put in 25 min with a purchase! So friendly and helpful and picked out EXACTLY what I had been looking for. I also had to bring my 3 and 4 yr old who were slightly naughty at the moment and they were patient with them and so sweet! Excited for my couch to come

I wish I could give zero stars. I don't know how this company is in business. This was the worst…read moreretail experience I've ever had! Months and months of delays, zero communication, no apologies, and the couch I got ripped the week I got it.

owner changed and got rid of Bedmatch system, still advertises its use on all windows. Talked to me…read morelike I was stupid and didn't know what I was talking about, I'm a certified sleep specialist per Kingsdown. Don't shop here. All good reviews are from past owner and workers that I had worked with before.

10/10 would recommend coming here for a mattress, prices are awesome the beds are amazing and the…read moreowner was the best with helping me find what I wanted. Went to mattress firm before coming here and will never step foot in a mattress firm again. Thank again!

Ron, our salesman quickly helped us find just what we were looking for…read more Delivery was on time by friendly delivery men.

We stopped in this morning, on our hunt for a new mattress. Chelsea was very informative and…read morehelpful. They have a beautiful store with a nice, straightforward selection of mattresses. The pillows are "to die for" too! Chelsea gave us all the info we needed to make an informed decision, without pressuring us at all to purchase today. Great service!

Excellent sales experience. We called to ask some initial questions and were happy with the service…read morereceived so came in to further explore. The experience continued to be positive with all questions answered and nuances of different products explained. We were happy with the sales experience and have been happy with our purchase.

My husband and I have spent the last 2 months researching mattresses, knowing that we had to make…read morean investment in our health. We tried multiple locations and tested many mattresses and found that Brooklyn Bedding had the best product for an affordable price. Cody at the Market St location educated us on their products and helped us find a bed that met our needs in our price range. We never thought we needed an adjustable bed frame, boy were we wrong.....it's a game changer offering maximum comfort. The mattress and bed frame were delivered on the exact date provided by Cody and the delivery team (Bryce and another nice gentleman) were extremely polite and professional. I would highly recommend Brooklyn Bedding!

I was lead to Wallbeds N More in Ahwatukee through a friend, who had just had her Wallbeds…read moreinstalled by this company. I was so impressed by what I saw. Then after family had visited and stated their positive experiences with sleeping in the bed I was SOLD!! Visited the store was greeted by Aimee!! What an Incredible human being!! I fell in Love with this Woman. She is intelligent, energetic, and totally believes in her product. Explaining how the bed functions, she wanted to hear what I needed. Installing crew was professional and handled the installation with the upmost care. If you are interested in a wall bed do not hesitate to contact Aimee!!

Wallbeds n More is the best bed choice I've made in my adult life. Not only is the product great,…read moredurable, and functional, the process of purchasing the wallbed was so smooth. Mr. Chip at the Ahwatukee showroom was so thorough and informative, and the delivery crew was extremely efficient. I'm so glad I found Wallbeds n More.

2nd purchase here with Pauley! Excellent customer service and the best prices. No BS! Not all…read moreappliances are damaged, won't go anywhere else! Happy Mother's Day to me!

Here is why I am giving this a 5-star review. Matthew, the manager at the Mesa location, went to…read morebat for me on an issue I had with my couch I purchased last year with a warranty that was denied from the warranty company and he made things right for me. He rectified a bad experience with the warranty by supporting my needs as the customer. We purchased a mattress from them last week and this bed, the dream sleep is very comfortable. American freight is not your typical furniture store as it looks like a warehouse rather than a staging room. The staff is very friendly and not pushy. I'd recommend this location their customer service is better than the other locations in the valley.

Outstanding service and products. Was looking to furnish a small living space w a new recliner and…read moreafter shopping at a few stores I was thrilled to find Gerber's. They have a great selection of high quality furniture and amazing customer service. I was here with an elderly relative who needed some extra assistance and Mike went above and beyond to provide exceptional service. Delivery is available as well. This business has been around for over 25 years and I can see why!

I was amazed at the beautiful arrangement of the store's multiple styles & colors of all the…read morefurniture. Something for every room in the house. The best thing about my several visits, was the salesman, Mike McNeil. I asked for him by name every visit as he was extremely sweet, friendly & knowledgeable. I will continue continue coming to Gerber & asking for Mike. ​