I had an excellent experience working with Cody and Bree, owners of Luxury Mattress Warehouse. I'm…read morevery pleased with the final selection of a hybrid mattress as well as the price and delivery service. I highly recommend this family run business.

BEWARE - STAY AWAY:…read more I received the wrong mattress: a much lower end model: Amargosa instead of Riviera in the wrong size: King instead of CAKing. Seller is not proceeding to an exchange and has stopped communicating. I found a listing on e-bay for a top of the line Aireloom Riviera California King and was asked by the seller Cody to avoid eBay payments to save on the fees. Payments was difficult with Zelle restricting payments limits to his wife Breanne Martin and PayPal flagging the transaction as a potential scam but I went ahead because of the positive reviews and my faith in the common good. The signs were there and I am now paying the price of dealing with an unfortunate situation. Since the mattress was shipping from AZ to CA, I explicitly asked Cody and his wife Breanne Martin to make sure the right mattress was loaded onto the truck to avoid dealing with a return. Guess what.. I received a much lower end mattress in the wrong size! The mattress condition is also not great. At that point it is obvious the intent was never good. I called Cody right away who seemed confused and unclear with what happened and promised to get back to me the next day. He has since stopped corresponding all together. He won't pick up my calls, call or text me back and won't respond to emails either. Save yourself the trouble of having to deal with a credit card dispute and move on to buy your mattress elsewhere.

Most comfortable mattress that I have ever laid on. Customer service was spot on. Very customer…read morefocused.

On the market for a new mattress and T&N has been on the list. We checked out their Gilbert…read morelocation many years ago when we were considering a new mattress, but held off. We have decided to revisit them during our hunt and really like their offering. They sport three mattresses, which I can really appreciate the simplicity of and not have to worry about getting overwhelmed with endless options. The showroom is beautifully designed and has each one setup They have their OG, Mint and Mint Hybrid (Also order of lowest to most expensive) they are all a variety of memory foam with the last have a hybrid spring/memory foam. In addition to their mattresses they have a variety of sheets from cotton to linen, foam and down alternative pillows, duvets, mattress protectors and pads. The service was great, Tristian helped us out and listed some of the options and various promotions they had going on for the fourth. We haven't pulled the trigger yet but are leaning towards the Mint Hybrid, it was the perfect balance of plush and supportive. They currently offer a 100 day trial period, 10 year limited warranty with feee returns. Overall, we loved our experience and straight forward visit at the store, service was great as well were the options. Will update review if we end up going this direction, on how the mattress holds up!

Had a really great experience today picking out a mattress for my daughter at Mattress Discount…read moreAZ!!! Good selection. Great quality. Affordable prices. We especially appreciated the service, answering all of our questions. They even delivered it for us right away! Definitely recommend checking out this store when shopping for a new mattress!!!

Amazing prices and even better customer service. I picked up the most comfortable mattress I have…read moreever experienced for only $250! On top of that, they delivered my mattress right to my bed frame, so I did not have to worry about hauling it up to the 3rd floor. Still shocked that the driver took it all the way up for me. They are incredibly helpful and kind. Would recommend this place to anyone in search of a new mattress. They also have bed frames which is worth checking out. Thank you again!

I am a student and just moved into my apartment today. I needed a mattress today, and something…read morethat was not too expensive. Stephen, from the Mattress Clearance Store in Gilbert, was an excellent salesperson. He asked me my budget and did not pressure me or make me feel embarrassed for wanting a great bed for a low price. He showed me a bed in the 500s first, and at first I thought that was expensive- until I started trying beds that were cheaper. I did not want anything too springy or soft. He let me try about 10-15 beds. I realized the beds that I had requested, in terms of firmness and material, were around that price range. I ended up leaving with something that was a great fit and not over what I was expecting. He also tied it on my SUV and it did not fall off my car when driving home! The store was organized and Stephen new how to navigate us from the moment I entered the store until he strapped the bed onto my car. Stephen was super polite, engaging, and helpful. Overall, the experience was great.

George was extremely helpful and pilot! The trip was quick and precise. The showroom was neat and…read moretidy, and all of the staff was warm and welcoming.

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Came here to buy some kitchen chairs. First of all at $108 per chair you can buy them anywhere…read moreelse. The service was outstanding. Once we decided, in a matter of 10 minutes we had the chair in the car and we were on our way home. Melvin was a great salesman and was patient. We were going to have the cushion replaced on our old chairs for $100 each. What a value.

Bought sectional for a small size living room. When we first were met with the first sales person,…read morea lady, she seemed very irritated with us and questions we had. Told her we had very small living room. She replied we don't have small sectionals. I did not get her name but was happy we were going to shop on our own without her around us. After about 20-30 min of browsing the living room furniture Eric Mastern asked if he could help us. He immediately showed us where the smaller sectionals are. We found two and then were back and forth on which one. We finally decided. He was patient, knowledgeable and professional. Made me give 5 stars because of him on my review. If he had not found us, my rating would have been 2. The store is very nice and good prices with sales. He also informed us of renting a pick up truck right there so we could bring it home ourselves. That is an excellent feature AFW has. We were packed up and ready in less than 20 min from purchase to their truck and driving it home. Thank you Eric!!!

Excellent sales experience. We called to ask some initial questions and were happy with the service…read morereceived so came in to further explore. The experience continued to be positive with all questions answered and nuances of different products explained. We were happy with the sales experience and have been happy with our purchase.

My husband and I have spent the last 2 months researching mattresses, knowing that we had to make…read morean investment in our health. We tried multiple locations and tested many mattresses and found that Brooklyn Bedding had the best product for an affordable price. Cody at the Market St location educated us on their products and helped us find a bed that met our needs in our price range. We never thought we needed an adjustable bed frame, boy were we wrong.....it's a game changer offering maximum comfort. The mattress and bed frame were delivered on the exact date provided by Cody and the delivery team (Bryce and another nice gentleman) were extremely polite and professional. I would highly recommend Brooklyn Bedding!

Worst experience I've ever had…read more Found a coffee table / night stands I wanted Tried paying for them over the corse of 7 hours Even got a text saying "our systems work again, please come get your items" Upon arriving, they sold one of my items with a "sold" tag on it to someone else, that was beyond frustrating since it was a matching set, go to buy the nightstands and dresser - oh sorry our systems are down again, you'll have to come back tomorrow when they're back up and running I ask so are you holding the items I've been trying to purchase all day? " we can try but no guarantee because they aren't payed for" - wasted Labor Day in the store trying to pay but there systems were down all afternoon Beyond irratated and disappointed with this place, I can understand why they gave a 2 star review

The customer service was non existent! I came in w my elderly mother and we were offered so little…read morehelp we ended up just leaving. It was clear the employees were not there to help you find what you were looking for i understand not wanting to come across as overly sales focused BUT just offering even basic help would have been nice. Our business will go elsewhere that's for sure.

I swung by here on a whim looking for a body pillow for the wife. Unfortunately they did not have…read morewhat I was searching for, but the salesman was very nice and offered some suggestions on where to look. He also gave me a quick talk about their mattresses but didn't push when I said I wasn't interested which I appreciated. The store was bright and clean and getting in and out of the location was easy. Although I was not in the market for a mattress, I would recommend this place to anybody who is.

Great experience purchasing a new mattress. There's a sign that says free delivery but we were…read morecharged. Apparently only certain purchases qualify even though we spent over $3500. Salesperson showed us a "comparable" mattress from Macy's for like $10k but not sure I believe it. Nonetheless, there was no pressure and we always try to support local.

Kevin was amazing! He spent over an hour with us making sure we found exactly what we were looking…read morefor. He took extra care and kindness with my elderly mother. He was very knowledgeable and made sure we got the best price possible. Highly recommend!!!

Main idea; Don't buy from mattress firm…read more I had tried many mattresses and at various locations. I finally knew what I wanted finally. I chose a mattress at mattress firm. I ended up purchasing online. We arranged for them to pickup the old when they brought new one and set it up. That's where everything became HORRIBLE. Unfortunately the team didn't speak fluent English. They seemed to be asking about what I wanted to do with old mattress - sell, to the dump, put out in heartache. I told them I didn't care what the did with it, that they needed to take it away. They finally took it but pnot the rails. I contacted the firm online. Went through two chat boots before I connected with a real person. After having confirmed myself so many times but I had to do it again with the agent. I explained the situation. They're was no care. What they said; The delivery teams are very trained, they installed it perfectly and they sent a picture. (didn't ask me to take picture and I didn't see it happen). They don't take the rails (news to me since purchasing chat agent said they would). They would send a note to the delivery manager. THEY BASICALLY DID NOTHING. Nothing satisfactorily happening. They thought Goodwill would pick it up. I told them they don't know the location of the buyer, I asked them where they were - Georgia. Maybe Goodwill will pick up but not in AZ. So yeah, you know I'm in AZ but thatm they doesn't know what's available here in AZ. Be smart and find a way to get it yourself or by someone else. Better yet don't buy from mattress firm. You may run into the same issue