I had an excellent experience working with Cody and Bree, owners of Luxury Mattress Warehouse. I'm…read morevery pleased with the final selection of a hybrid mattress as well as the price and delivery service. I highly recommend this family run business.

BEWARE - STAY AWAY:…read more I received the wrong mattress: a much lower end model: Amargosa instead of Riviera in the wrong size: King instead of CAKing. Seller is not proceeding to an exchange and has stopped communicating. I found a listing on e-bay for a top of the line Aireloom Riviera California King and was asked by the seller Cody to avoid eBay payments to save on the fees. Payments was difficult with Zelle restricting payments limits to his wife Breanne Martin and PayPal flagging the transaction as a potential scam but I went ahead because of the positive reviews and my faith in the common good. The signs were there and I am now paying the price of dealing with an unfortunate situation. Since the mattress was shipping from AZ to CA, I explicitly asked Cody and his wife Breanne Martin to make sure the right mattress was loaded onto the truck to avoid dealing with a return. Guess what.. I received a much lower end mattress in the wrong size! The mattress condition is also not great. At that point it is obvious the intent was never good. I called Cody right away who seemed confused and unclear with what happened and promised to get back to me the next day. He has since stopped corresponding all together. He won't pick up my calls, call or text me back and won't respond to emails either. Save yourself the trouble of having to deal with a credit card dispute and move on to buy your mattress elsewhere.

Have been to this location on a few occasions looking for various things or comparing them to other…read morestyles of furniture pieces we've browsed at other stores. We found the store to be clean and organized with a good amount of inventory. Lots of good sales going on currently and their prices seem fairly reasonable. The sales associates do not seem to hover over customers when they walk in the door or approach them aggressively like a used car salesman like at some of their competitors stockrooms. They simply leave you be to shop and seem to really work with you on pricing as well as financing if you choose to purchase with them. That said, we have not purchased anything from them yet, so I cannot speak on that. All in all, had a great experience looking at what they have to offer and will be back in the future to explore their showroom in hopes to find a good fit for our furniture needs.

I think Bob's has some of the better furniture options for a large chain. This location in…read moreparticular had an outlet section with minimally used furniture for a good discount. I ended up purchasing a couch & rug from the outlet section, and an entertainment center from the main store. It is frustrating that you're required to deliver items from the outlet and new items from the store with a different delivery service. The reason for my 2 star review is the sales reps are either extremely uneducated or plain lying to get you to buy furniture. I was told the delivery for my outlet items would be ~$150, it ended up costing $270 and I was told there's nothing they can do since it's through a 3rd party delivery service. As for the new store items, I was told the entertainment center comes assembled and the sales rep advised me to opt for the drop off delivery rather than the white glove delivery to save a few bucks. But upon unboxing the item, it is not fully assembled and required assembly, which presented an issue for me as a disabled person. I get a sales rep wants to go for a sale and earn his store revenue, but I would have happily paid a bit extra for the white glove delivery had I known there was additional assembly required. Furniture is pretty solid, delivery services have been a huge miss. If you opt to purchase anything here, I'd highly advise you only do so if you're able to pick up & assemble items on your own.

Exceptional customer service from Danni P! She went above and beyond and was empathetic with our…read moresituation. Thank you! Thank you!

Mattress was fine for one year, then became noticeably saggy and caused severe back spasms. Company…read morecustomer service is extremely poor, with no response to multiple follow- ups to my filling out their somewhat ridiculous claim form. These are cheap mattresses, so while my objective was to have a mattress that wasn't too heavy to move myself, this has proved to be $800+ that was good for one year. They should go out of business given their current practices.

This was very disappointing, mattress was not cooling like advertised but it got worse when I tried…read moreto return, slow responses then they say they will pick it up and donate it to charity, then change their mind and tell me to go find a charity, or that I need to spray paint the mattress, but also add all these caveats where, if done wrong, forfeit the $2000 refund. I am paying $100 for the return then also doing all the leg work for them. Honor your return promise and pick up my mattress!

Top wrinkled up after 3 weeks and made it unusable. This is a pic of it after i tried to flatten…read moreit. I weight 240 , side sleeper. I just dumped a 400 foam mattress that was about 4 months old. My doctor told me i only have maybe a year to live, so i thought i should at least be comfortable when i sleep. Not so much!

the customer service was OUTSTANDING, beyond anything i've seen before. The person who emailed me,…read moretelling me i had made a mistake in a follow up purchase and was going to spend too much also ansewered the phone when i call to fix it. plus the bed is a huge improvement over the tempurpedic that was putting out massive VOC every night - ugh.

After three years of trying different mattresses, my wife and I finally found the right one with…read moreSleep EZ. We'd been searching for something with organic and natural materials--we tried two Avocado mattresses, a Bear Natural, and an Awara (which was disappointing). Nothing felt quite right. Then we discovered Sleep EZ. My wife loved her configuration immediately and actually started looking forward to bedtime. I initially chose a firm top layer instead of the medium firm the rep recommended, and after a couple months my shoulders and hips were hurting--too firm for side sleeping. When I called Sleep EZ, they had a replacement top layer shipped within days, complete with a return box for the old one. FedEx picked it up right from my door. The whole exchange was painless and risk-free. The quality of both the mattress and customer service is outstanding. Now I'm just as excited to go to bed early as my wife is!

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Manny was really helpful. We came in looking for a firm pillow, because I just can't find the right…read moreone. So we came prepared with our own pillows for comparison and Manny was very friendly. He was super knowledgeable and gave us lots of options. I really appreciate his help and care for our situation and worked with us to get closer to finding a pillow that works for us. Thank you for your help Manny!

Nice salespeople but they tout their scam of a 120 night sleep trial. What they forgot to mention…read moreis the $250 restocking fee. So my mattress purchase of $599 has almost a 50% restocking fee. There are about 1000 complaints with BBB against Mattress Firm and I'm gonna be 1001. Totally deception and now you have lost a 30 year customer.

I must share my incredible experience from the moment I arrived at Best Deal Furniture. Earlier in…read morethe week, my Grandson and I visited three other furniture stores, yet we never felt a genuine connection from the staff. When this company advertised that it's a family-owned business, representing the needs of the community, they hold true to this vision. Jen, Alberto and Bella made us feel welcome, respected and appreciated. We never felt the options offered were simply a sales pitch. The variety of selections were of great value with incredible guarantees. The family stands behind their products. We were informed our living room set would be delivered in one to two weeks. Yet, to our joy, Richard and Jeremy had our furniture delivered and set up four days later! We look forward to a long-lasting relationship on future purchases.

Very reasonable prices! Nice family store! I was able to speak directly with the owner and we found…read morethe perfect fit!

I am a student and just moved into my apartment today. I needed a mattress today, and something…read morethat was not too expensive. Stephen, from the Mattress Clearance Store in Gilbert, was an excellent salesperson. He asked me my budget and did not pressure me or make me feel embarrassed for wanting a great bed for a low price. He showed me a bed in the 500s first, and at first I thought that was expensive- until I started trying beds that were cheaper. I did not want anything too springy or soft. He let me try about 10-15 beds. I realized the beds that I had requested, in terms of firmness and material, were around that price range. I ended up leaving with something that was a great fit and not over what I was expecting. He also tied it on my SUV and it did not fall off my car when driving home! The store was organized and Stephen new how to navigate us from the moment I entered the store until he strapped the bed onto my car. Stephen was super polite, engaging, and helpful. Overall, the experience was great.

George was extremely helpful and pilot! The trip was quick and precise. The showroom was neat and…read moretidy, and all of the staff was warm and welcoming.

I've stopped by this business a few times over the last couple of months due it's location next to…read morethe Picklr in Tempe. While I have not made a purchase, I've been pretty impressed by the furniture selection offered and some of the prices too. The name implies a bit of a negative sentiment, but the quality appears pretty decent, at least at first glance. I admittedly went in looking for a desk and could not find what I was looking for, but I did admire some small decorative tables and some couches, etc... If you're seeking furniture and open minded, this place could be worth a visit.

Add this to the list of places that ridiculously over prices their stuff and then put it on sale to…read moremake you think you're getting a deal. The table I have pictured was part of their outdoor selection. Laughable honestly. This table was literally some rotted. You couldn't sell it for 50 bucks on Facebook marketplace you'd probably get low balled. They had outdoor chairs there for $150 each! They look like they came from a garage sale. I came by here, trying to kill some time before a meeting for work and would've been better off walking through Costco next-door. Should've known when there were more people working in there than shopping on a Thursday afternoon