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    Tuft & Needle

    4.6 (74 reviews)
    Open 10:00 am - 7:00 pm

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    Cute storeroom
    Haneen O.

    I visited this showroom a few weeks ago to try out their mattress. I like their setup, they've got several pre-made beds that you can lie down on and they rearrange them after. I was greeted by Ann(e) in a welcoming manner and she was there to answer any questions I had. But basically she let me take my time and experience the mattress on my own. I say mattress (singular) because Tuft & Needle only has one type of firmness in the sizes of twin, full, queen, and king. I also got a free tshirt, always a good perk. I knew I wanted to support them as they are a local business and I've only heard positive things about them, especially from those who have their mattresses. I bought my mattress online a week or so later and it arrived within a few days. I was impressed with the emails that tracked my shipment and the helpful setup tips, which of course I didn't read thoroughly and made it harder on myself. Haha. Anyways, I've been using the mattress for a few weeks now and it's been an adjustment from my former pillow top which was a lot softer. However, I do appreciate the firmness (not too firm) and I haven't had any issues sleeping so I'm satisfied. They do offer 100 days free trial and you can get a refund if you don't like it, just donate the mattress. But I'm anticipating to pass this mark and enjoy my new mattress for many years.

    Steff S.

    First of all T & N are hands down the best company in its industry! Superior customer experience, pleasant and professional product educators, premium quality product line, and they support other local small businesses. I've had the pleasure of visit this location as well as the downtown Gilbert one. I needed a last minute birthday gift and Travis my online support recommended I visit this location since they carry the pillows in store. PERFECT! I drove 20 miles, was greeting the minute stepping thru the front door and was checked in right away. I tried the new mattress but I'm happy we have the original one. The customer experience reps were respectful and gave me no pressure at all. They were available when I had questions and quickly processed my pillow transaction and I was out the door in no time! It happened so fast I forgot to show them my check in for yelp! You get a free T-shirt if you do so don't forget! Definitely stop in. You'll be glad you did! Ps: T&N pillows may attract your furry loved ones.

    SO COOL!! what a nice touch!
    Monica W.

    Incredible experience with Andre!! I made an appointment online (Covid rules) and my name was on a sign welcoming me when I walked in!! We tested out all 3 beds and ultimately went with the MINT king. Andre was really knowledgeable, professional and made us feel so welcomed and comfortable. Can't wait for our bed to arrive!! Oh! And they also offer 15% discount for military (AMAZING). Would recommend this specific location to family and friends based on our experience!!

    Not typically found in the men's room!  LOL.   Nice touch!
    Chris S.

    New showroom in Scottsdale. No pressure from sales staff. Comfortable mattresses. Free t-shirt! What more could you want? Oh, yes! Free mints.

    Little G enjoyed testing out the mattress! He kept cuddling on the bed like he was going to go to sleep.
    Deja K.

    Stopped in today so my husband could test out the mattress before we buy. My parents and my sister already have one so I knew I liked it! In store experience went smoothly, no pressure. We were in and out quickly. So quickly that I forgot to check in on yelp to get the free t-shirt I'm sad about that. We plan to buy a bed online in the next day or two! I'm excited!

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    Page 1 of 2

    Ask the Community - Tuft & Needle

    Review Highlights - Tuft & Needle

    When I saw the Tuft and Needle mattress, I knew right away that that was the one for me.

    Mentioned in 5 reviews

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    4.1(16 reviews)
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    Very disappointing experience with Kreiss. I purchased a sofa based on a fabric swatch that was…read moreclearly a darker color. I specifically told the salesperson I needed a dark sofa because I have a black cat. When the sofa was delivered, it was noticeably lighter than the swatch used to sell it. When I raised the issue and provided a photo , Kreiss first said the swatch was positioned differently in the weave. After I provided more photos showing the same discrepancy from multiple angles, they said the difference was just "normal dye lot variation." The contract also contains extensive fine-print terms that appear to limit customer protections and discourage refusing delivery--none of which were explained during the purchase. When I tried to raise the issue and withheld the remaining balance to encourage a discussion, I was told I should have requested an "approval cutting" and was threatened with legal action and attorneys' fees. There were also delivery delays and poor communication despite my requests for advance notice. I ultimately paid the balance, but I'm now stuck with an expensive sofa that does not match the swatch used during the sale. Based on my experience, buyers should review Kreiss's contract terms very carefully before purchasing.

    I learned about Kreiss from a designer friend who swore they make the most comfortable and quality…read moresofa you can buy. I have been in the market for a replacement of my RH sofa that I have been unhappy with since the day it was delivered, and am so happy I discovered this amazing gem! From the minute I stepped in the showroom, the team's professionalism and passion for quality furniture was apparent. The showroom itself is stunning, and you can tell they take a lot of pride in the craftsmanship of each piece. I could not be more thrilled with how my sofa turned out and it immediately became the centerpiece of our home, everyone who comes over asks where it's from. Thank you Kreiss!

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    Tuft & Needle - mattresses - Updated May 2026

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