Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Came here to buy some kitchen chairs. First of all at $108 per chair you can buy them anywhere…read moreelse. The service was outstanding. Once we decided, in a matter of 10 minutes we had the chair in the car and we were on our way home. Melvin was a great salesman and was patient. We were going to have the cushion replaced on our old chairs for $100 each. What a value.

Bought sectional for a small size living room. When we first were met with the first sales person,…read morea lady, she seemed very irritated with us and questions we had. Told her we had very small living room. She replied we don't have small sectionals. I did not get her name but was happy we were going to shop on our own without her around us. After about 20-30 min of browsing the living room furniture Eric Mastern asked if he could help us. He immediately showed us where the smaller sectionals are. We found two and then were back and forth on which one. We finally decided. He was patient, knowledgeable and professional. Made me give 5 stars because of him on my review. If he had not found us, my rating would have been 2. The store is very nice and good prices with sales. He also informed us of renting a pick up truck right there so we could bring it home ourselves. That is an excellent feature AFW has. We were packed up and ready in less than 20 min from purchase to their truck and driving it home. Thank you Eric!!!

I bought a guaranteed for life love seat and sofa. IThe love seat was boxed but defective when they…read moredelivered it. Three times they promised to be here to attempt to fix it. Three times they have failed to show up. No call, nothing. I am disappointed as I thought I bought the best made.

Chad Carling of Furniture Plus is my hero. My husband was…read morerecently diagnosed with advanced Melanoma Cancer. He hurts all over, can't sleep and I have a herniated disk from helping him up several times a night. I knew he needed a power lift recliner fast to save us both. Chad had the best one I could find -the FlexSteel ZeCliner with heat and massage. He beat the local Sedona price by $300 and he and Brett (or Bruce) drove the chair 2 hours to get it to us asap How's that for service? At a time when ppl don't even bother to answer the phone when you call a business (since Covid). Chad and Furniture Plus delivered the BEST possible chair on the market at THE BEST price to someone in need as quick as humanly possible. I found them online and never met them until today. He cheerfully answered all my dozens of text questions before I made the purchase. Sent pictures and videos too. I Love them. My back loves them. My husband found something positive for him on this day in an otherwise grim future. Who knew a piece of furniture could be so uplifting-literally So blessed. So grateful. THANK YOU FURNITURE PLUS -Joanne P. Village of Oak Creek, AZ

Awesome. Polite. Fair prices. Don't feel like they are hovering when you shop. You have to stop by…read more Found table/chairs. Chairs have wheels . Hard to find used.

Nice, friendly, and very helpful. Excellent quality furniture. I wasn't sure exactly what I wanted…read morebuy to furnish my home. Mark went out of his way to help me find exactly what I wanted. I found both new and consignment furniture. When Kenneth brought the furniture to my home, he was so polite. He moved it in for me without a problem. I love our furniture. Thank you grandpas furniture!!! I will definitely go back again soon.

My husband and I went to Kerby's yesterday to look for a king size mattress. Talked with Phil…read more Found the one we like. We were pleasantly surprised when he said it would be delivered the next day! The guys just delivered it. 2 nice guys took out the old and brought in the new. Had it set up in no time. Looking forward to a good night's sleep for once in a long time. We really like doing business with Kerby's. We're still fairly new to the area, but our son had bought furniture from Kerby's so we tried it and purchased a very long console with a heater which we love and went back for the mattress. Don't drive past this store. Super nice people. Highly recommend Kerby's. Jan and Jerry Peterman Mesa

LOVE our new couch!! After about 5 stores I found Kerby's and the quality furniture I was looking…read morefor! Sharron did a great job answering questions and getting exact dimensions. JC and Jessie delivered to us in Chandler and did an incredible job! They were careful and courteous. We didn't have to lift a finger. Thank you!

This was a GREAT FIND! 10% off everything store wide, and they get deliveries daily…read more Very helpful, zero pressure sales associates! Paula was our favorite. $70 flat fee for delivery no matter the size of your purchase!

Worth a look! I've…read morebeen intrigued by the name and finally had a chance to stop in. Nothing fit my needs but the place was clean and everything looked decent quality. They had some interesting items as well as more basic. The pop art car bar was tempting but I don't have a spot for it. Easy parking.

Halloween came early and I love it. I can always bank on the Halloween stuff being out and ready…read moreright after the 4th of July. Today did not disappoint! Walking in I gasped with excitement. I see the wonderful Halloween things right away upon walking in and I was like a kid in a candy store. For me Halloween is my favorite holiday so my eyes light up like I am a kid again. Going down the aisles I could see that they were still stocking things and there would be more to come, but there was enough to keep me interested and scouring the aisles for what I wanted this shopping trip. The aisles were clean and clear, and the employees were nice whether they were in the store on the floor or at the cash register, which made the experience very pleasant. It's always so tempting with all of the ghouls and goblins and skeletons and pumpkins galore. Today I left with some cobwebs for my fireplace mantle for only $2.99 wow! What a deal!! It will look absolutely perfect.

We stopped by At Home to see what Halloween stuff they already had out since it's right around the…read moreFourth of July, and they already have a pretty good selection with even more coming. We ended up leaving with a mantle decoration, but they already had everything from the giant skeletons and yard decorations to a few inflatables and plenty of indoor décor. The store was clean, easy to walk through, and the cashier was nice and friendly, which made for a pleasant checkout. Their prices are kind of a mixed bag. About half the time you find something and think, "That's a really good price," and the other half you're thinking it's a little more expensive than you expected. The only reason I'm giving four stars instead of five is because it seems like a lot of their larger decorations end up with some kind of damage. If you're buying one of the bigger items, it's worth taking a few minutes to dig through the stock and find the one in the best condition. Other than that, it's a fun place to browse, especially if you're ready to start decorating for Halloween way too early like we are.

Excellent experience at Scandinavian design. They took into account what I really wanted in terms…read moreof a sofa, including how high it is from the ground! They walked me through all of my options, and even let me know about the custom order option, and then they gave me an accurate timeline for when my items would be ready. One of the sofas has been delivered, it looks beautiful, and the guy who delivered it truly gave me white glove service. Thank you

I had recently ordered a Svante media stand and it came damaged - with two big cracks in the bottom…read moreboard. To get the media stand exchanged, I have to first work with their 3rd party vendor and based on the vendor's assessment the next steps will be decided. Basically, they are leaving me (the customer) in limbo. Though I had ordered the media stand from their Mesa store, I had to go all the way up to their warehouse in Phoenix (an hour's drive from my home) to pick up the media stand. They surely know how to make things more difficult for their customers! A 'good' store would make things easier and not difficult for the customer. Also, a month ago, I had ordered a Quintin nightstand online, paid for it and everything. A week later, I get a call from them saying that they are out of the nightstands! Overall, I am really disappointed with their customer service. Damaged furniture out-of-the-box is another big concern. No more shopping at Scandinavian Designs for me!! Future customers: Do check your furniture thoroughly for any damage prior to pick up and/or after delivery!!

This upscale furniture consignment store has a huge assortment of lovely items. A lot of of them…read moreare pretty pricey, but good value for the quality. it helps a lot that they have current pictures online of available inventory. I bought a gorgeous, very tall, handpainted, blue and white, Swedish style secretary. It is absolutely stunning, and I just love it. It had to be delivered because of the size of the piece, and the delivery service is provided by a third-party and the price is very reasonable. Very, very happy with my treasure, and my overall experience.

Great finds, have purchased lamps/unique pieces and love the slow browsing. Staff is super nice.read more

I was drawn into the store on a Sunday stroll around DTG by the wonderful scent that was lingering…read moreinto the air around it!! I am so happy my curiosity brought me here. What a darling little store!! Very trendy with the times with home decor, clothing, and even baby/toddler essentials! I bought the scent I had smelled, which was a luxury brand of incense. While I never burn incense, I HAD TO buy it and give it a go at home because wow!! You'd never know! Smelled like a high end boutique candle. The owner was so sweet and fun to talk to as well. This is a super clean shop located perfectly in the walking arena of down town Gilbert.

Super cute home store! The owner is super nice and the shop has such a great vibe. She mixes in…read moresome clothes too which are always cute! Definitely recommend a visit .