Arron's form of marketing yesterday was to throw there pamphlets out of their car window driving…read moredown the street. They threw about 15 out the window for 5 houses. Terrible display of effort and laziness.

Drove to the Maricopa store because the Casa Grande location didn't have what we needed. What a…read morepleasant surprise to have such great assistance! We were offered help multiple times. Employees were friendly and efficient.

I always get what I need from this location. I met Shawn in garden and had an educational…read moreexperience with the home project that I had going. He gave me options and different ways to do my project so I knew what was the best way for me and it was all cost effective and made sure I didn't break the bank. I genuinely enjoy this location.

Joey came out to my house, right when he was scheduled to show up. He charged a fair price for the…read moreassessment of my washer and gave a fair estimate for what the work would cost. Although I choose not to have the work done on my 10+ year old washer, I would definitely call him if I had another appliance problem.

Highly recommend, Joey (owner) was very fast responding, fixed refrigerator replacing blower motor…read morequickly. Honest and very reasonably priced. He has repaired dryer previously, will for sure use him for all appliances repairs etc!!

I have used your company multiple times and had some issues, but overall was satisfied. I scheduled…read morean appointment online this week for service and got a call the following day from someone supposedly named Casey (couldn't speak English well enough to actually be named Casey) wanting to confirm information for for the appointment which was totally expected. The problem is that this person wanted a credit card over the phone (barely speaking English) to actually book the appointment. There is no way I'm giving my credit card info over the phone, to a company I've used before, to a person that barely speaks English, for work that has not been done. I'm sorry that you have this apparently new policy, but that policy is the single reason I called someone else (that didn't need a credit card to come out).

Talked with them everything was going well .. put my card up front and they said I would get a text…read morewith someone coming within 48 hrs never anything ... now at work amd someone called and said I am on my way and I said no one ever sent a message or called and now they are trying to charge a fee such a scam stay away

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

They sent Brendan (Brandon?) out to take a look at our LG refrigerator, he diagnosed the issue…read more(compressor failure, which we pretty much knew already), but then it was not clear how we would go about getting service performed under the LG warranty. He said we needed to talk to LG about it. We ended up using another appliance repair company, and they took care of dealing with the warranty with LG. Paid $125 for diagnosis, but no repair. Not exactly helpful (especially when dealing with a refrigerator).

Excellent service by Wayne. He troubleshooted the problems and was able to fix the multiple…read moreproblems. Very personable and responsible. Arrived on time and kept us in the loop . Highly recommend!

Robert came to do my routine AC maintenance - he was super friendly and very good at explaining…read moreeverything he was doing. He even took pictures to show me what he saw in the attic since I couldn't climb up there. I have been a Felix Appliance customer for years and they have always provided top notch service for a fair price and they stand behind their work. I highly recommend them for all you Heating, Cooling, or Appliance needs - you will not be disappointed.

2nd time in the location and although the cashiers are extremely nice, the men on the floor are not…read moreat all. The first time I went in was to get an extra key made and the experience was blah but nothing to write about.. yesterday, I went in because the framing on my garage is coming down so I wanted either glue or maybe a staple gun but wasn't sure what I needed. I told Jesse what was going on and he pointed and said, "the glue is over there" .... I had to give a black stare like WHERE?! There's a million things over there. I go to the area to look around and here comes Jesse with 3 men escorting them to what they needed and helping in great detail. As I'm looking over at them, one of the gentlemen said, "ma'am do you need help" Jesse then says, "it will be a minute" and walks away. Safe to say, I will not be spending my money in this store ever again. I'd rather drive to Tempe and visit Paul's Ace Hardware where they are a lot friendly, helpful and seems to be cheaper in cost.

Old fashioned friendly customer service. Local hardware store and so much more. They have…read moreemployee's roaming the store asking if you need help. When's the last time you didn't have to go looking for someone to help with those itty bitty tiny little thinga majig's in the palm of your hand? They have it here! Whether you need it in 4mm or 6mm, they carry it! (No idea whats a mm. but they do!) Stop by and fulfill a home project!