Drove to the Maricopa store because the Casa Grande location didn't have what we needed. What a pleasant surprise to have such great assistance! We were offered help multiple times. Employees were friendly and efficient. read more

I always get what I need from this location. I met Shawn in garden and had an educational experience with the home project that I had going. He gave me options and different ways to do my project so I knew what was the best way for me and it was all cost effective and made sure I didn't break the bank. I genuinely enjoy this location. read more

Gets a 2 star for only having self checkout. I hate self checkouts and having to do this on my day off from work. I feel like I'm working if I have to do this. There were 4 ladies just standing and chitchatting watching everyone at self checkout. Why not put them actually to work since they are being paid anyway to just stand around. I did not get any kind of discount for checking myself out. I probably won't return unless they get actual checkouts with associates running them. read more

Would give 0 if that was an option. I highly discourage anyone from ordering anything from this store! We ordered a washing machine 6 days ago and have had the WORST customer service of our lives. The staff and managers at the Maricopa Lowe's truly do not care about the customer. We did not receive a confirmation of delivery so I called August 4 and was told delivery was not scheduled. They scheduled it for August 6. My husband who is paid hourly had to take the whole day off. The driver was personable had never hooked up a machine. So he left. He gave my husband the inaccurate information that we needed to schedule installation. The next day the driver texted and apologized that he had not hooked up the machine. I rearranged my schedule for him to do it at 8:00 a.m. After a few hours (i was in a meeting) he left stating we needed a plumber because the water had to be turned off with a wrench. I then called installation who asked if I had called a plumber yet. I then called the Maricopa store and spoke to Alyssa. She is the one kind person at this store. She connected me with Alexis who oversees deliveries. Alexis came to the phone and told me she would call back by 4 p.m. with a resolution. She did, and then told me the driver had never installed before but had watched a video, so he was coming back the next day (Friday) and asked for my preference of times. I chose 11 am thinking my husband could work a few hours before he had to take off again. Friday we did not receive any communication from anyone. I called the Maricopa Store and Alexis told me she had changed her mind and Scottsdale would be hooking it up for us. I let her know my husband had missed half a day at work due to her error of not calling us to let us know of the new plan. For the next 2-3 hours I tried in vain to reach either Mike at Scottsdale or Adrian or Alexis at Maricopa. No one returned any of my calls. In desperation, I met my husband at the Scottsdale store and we waited for Mike. I luckily saw the store manager Monte and told him our situation. Within a few minutes Mike showed up. Overall we are extremely dissatisfied with Lowes and communication from both stores but Maricopa was by far the worst. They truly have an 'I dont care' attitude. I will wait to see if our machine is actually hooked up and functioning tomorrow before proceeding. We hope to receive a letter of apology and gift certificate or refund to make up for our lost work time. read more

Hi, I just gotta say that I've been to the Home Depot over here dealt with Ruben from hardware and I was looking for some Milwaukee drill set. And I was gonna get a higher one, but he thought it would be overkill for what I'm using so I appreciate him not trying to upsell me. But I ended up coming back today and upgrading because I thought about certain things that I can use it for and then I thought about the two batteries that it comes with that are stronger and I was dealing with Laura, Ruben wasn't here But she knows her stuff also which is great because now I have to go to people to go to And it's really great to find people that want to help you not just their for a job that they want to enjoy what they do And you don't see that too much and I'm coming from Casa grande to come here so that's a big thing It's easy just to go to the one in town, but I'd rather go the extra distance to get the help that I need. So definitely thumbs up for both. Thank you again. And I will tell you it was a good value for the drill set that I ended up getting a different tool that comes with getting the drill set, which was the other day also but this was just an upgraded drill. Plus I was able to get a bit set that was a Christmas special for 20 bucks that they only had one so thanks again Laura for today. read more

The Home Depot - The new Home Depot in Maricopa - Nurseries & Gardening Near Me - Maricopa, Arizona

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So glad my city finally has this place. Not much help from the younger staff, but I guess there working on it. Other than that come check it out. read more

Ruben who works in the garden center is one amazing person!! He always very helpful and goes out of his way to help with anything you need. Because of him we bought our Christmas tree from him. Thank you for hiring him. read more

Great customer service and great location I will definitely be going back again soon with my mom

I needed to rent a truck to move washer/dryer I just bought.the most courteous and helpful employees in rental dept. By the names of Michael and Gary .they helped me with the best choice for the rental there was no hassle,no hard sell plus I was able to take advantage of my military discount even though the rental price is awesome.Michael and Gary can teach a class in customer service.thanks guys .. read more

I had placed an order 6 days ago and had yet to be contacted. I had the need to make more purchases today. I need help looking for a particular item, but could not find anybody in the area of the store I was at. Once I figured out what I needed I went up front to the pro desk to ask about my order and to see about getting a pro account. Down, at the pro desk, stepped up and renewed my faith in Home Depot. This gentleman stopped whatever he was doing, and helped me locate my order, which was already in and pulled. He retrieved my items for me then he helped me create my own pro account then purchase the items that I was buying today. Dan was professional and very personable throughout the entire transaction. He even showed me how I could name my purchases to track for accounting of particular projects. I would just like to recognize Dan for his outstanding service which made my experience so much more productive and enjoyable. I look forward to my next transaction with him. read more

This rating more so applies to the response of management from an incident in the parking lot. It is my contention that one of their employees' side-swiped my car. I filed a claim against his insurance company, but they could not request the video saying it was because he was an employee. The police did come out and filled out an incident report, but they also could not request the video being that it was private property. Mind you I did not witness anything, but it was obvious since I had been in the store a short time and there was another vehicle parked there when I went in. The paint transfer also matched the color of his car, and the height of the damage matched as well. My insurance could not get the video ether and the only way for me to confirm is that, if it exists but unfortunately management refused. You would think Home Depot would want to know if one of their employees damaged a customer's vehicle. Anyway, I will not be shopping at this location. read more