Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

Quick response on the app and to follow up questions. Convenient location and great value. Thanks!read more

Dakota is so nice and helpful. I have an old computer and he has kept it going. Even if I just have…read moretech questions I can stop by anytime. He also completes repairs quickly so you get your computer back sooner. I am a devoted customer.

Amazing I busted my new touch computer screen on my laptop went to geek squad and they quoted a…read moreridiculous amount. On top of it they said they don't do repairs in House anymore so they would have to ship it out and it could take up to two months to get the computer back. One of the guys there said he knew a place cactus computers and he recommended that I take it. I was very happy to talk to them and realize they could fix it and had had my laptop back to me in less than a week. Highly recommend professionalism, good quality and great prices. Definitely recommend.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

AWESOME guy! Met me at Starbucks first thing in the morning to swap out my iPhone screen I cracked…read morethe night before. Highly recommend! :)

Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

I could not be more unhappy with the service of this company. Two weeks ago, they showed up more…read morean hour late for an appointment - no phone call, no prior notice - nothing. They have no respect or appreciation for how a professional office works. The two items that I paid them to fix that day also did not get fixed, The problems have continued to this day - and they are major problems that seriously disrupt our workflow. Deon Lee Hanson then talked me into "upgrading" my network, telling me that my network was running on very old technology. So, I agreed to pay him for, and paid him, for this supposed "upgrade." While here to perform the supposed "upgrade," they shut down my computer and disconnected me from my network without telling me in advance. I was working on several documents at the time, all of which were lost and had to be redone because of this bonehead move. When I asked Deon Lee why they did this, he replied that he didn't know that I was here. Didn't know that I was here? I welcomed him at the door and have a glass enclosed office that looks directly into the area where our server closet is located. No honesty at all in my opinion. The "upgrade" has since turned into a disaster. EVERYTHING on my system and network runs slower than it did before Deon Lee Hanson touched anything. Our ability to maintain our workflow is even worse now. I asked Deon Lee for the money back that I paid for the repairs he never performed and the supposed "upgrade" that made my system worse. I needed the money back because now I am going to have to pay another IT firm to come in and fix this utter mess that Geeks Mobile created. Mr. Lee refused to refund my money. I now have to file a lawsuit. Folks, there are plenty of good mobile IT firms out there that are far, far better and more professional than this one. In my opinion, whatever you do, DO NOT USE THIS COMPANY!!! They are not talented and will not make things right when they mess up.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

I spilled some scotch that splashed on my 2015 MacBook Pro keyboard. The computer would start and…read morethen shut down. Communication and service was great with Ted. We scheduled a diagnostic home visit. He provided an honest assessment on what I needed for the repair explaining and showing the area on concern. I ordered parts on eBay with his assistance because he didn't have the logic board readily in stock which would have cost more. Once I receive the items, he will come back to repair. I had another MacBook Pro I asked if he could look at because the tracking mouse pad didn't work. He did another diagnostic and fixed the issue. He didn't charge me for another diagnostic. That's superb customer service! I am very satisfied with his service and expertise thus far. I highly recommend.

Took multiple times computer for repairs. spent hundreds of dollars and computer still doesn't…read morework. Try contact last few times but no more respond. Bad experience. Don't recommend