When I first mentioned I was changing carriers from T Mobile to Verizon I was warned about the…read moresevere drop off in the quality of service I would receive. I should have listened. From my first visit to a Verizon wireless store to transfer my family's phone lines from T Mobile to the new carrier things were wrong. I was told my mother could get her number activated remotely only to find out they disconnected her T Mobile line without starting the Verizon one, and were shipping me a SIM card instead. This was a problem because until her retirement, she worked as an educator in a high-crime area of Glendale. The same thing happened to my fiancée; who thankfully worked from home and was largely unaffected by this snafu. When I went into the corporate Verizon store I was once again lied to by an agent named Jonathan, who told me he would be able to activate the lines over the phone after the SIM cards arrived. I waited, and when the SIM cards arrived I called Jonathan only to learn that I would have to go into the store anyway. After taking time off work to get this done it was finally achieved, a week after it should have been resolved. Unfortunately, the promises Jonathan made to me regarding the discounts and waived activation fees for the lines were just as empty as the rest of the words I've received from Verizon agents. I had to pay an $800 bill just to get my family plan started. Six months later I made the mistake of calling my local Verizon Wireless store to attempt a surprise phone upgrade for my fiancée. The agents I spoke on the phone with, Renzo and Jah, both told me that my local store had the specific iPhone she wanted in stock and would be able to upgrade her phone today. I took time off work and we made a morning of it, but when we arrived at the store they not only did not have the iPhone in stock, it isn't in stock anywhere in the phoenix valley! I spoke with a corporate customer care representative and they confirmed that model is on a 10-day back order, and is not available in Phoenix. This company is inherently dishonest and I would not recommend them even as a last ditch option. If there is a better option for cell service in the city Maricopa please reach out to me. Verizon's best competitor has a family plan waiting for them. If you are on the fence about starting a plan with this company and have another option, I would think again.

Very sketchy tactics and lied to me about more than one aspect of my contract and phone upgrade. I…read moreasked several different ways to understand the potential charges and pros and cons of upgrading my phone and at best they were intentionally dodgy with their answers and at worst, they frankly lied to me about aspects of it. I wish I would have read reviews before going to this store-- strongly recommend against, you'll see unexpected charges and fees for awhile if you use their services. Bummer.

I am absolutely disgusted with the service I have recieved from this particular store. The two…read morewomen working here are incredibly rude and seem to have very little knowledge of how to handle customer complains or of customer service in general. They sold my a phone that has a factory defect (which obviously they didn't know had a factory defect) and are refusing to replace it unless I pay $15 more and accept a referbished phone even though I paid for a brand new phone that hasn't worked since it came out of the box.

The new Metro PCS store in Maricopa AZ was incredible. They were knowledgeable and very friendly…read more We transferred 2 phone numbers from Straight talk, Then referred our daughter and she came in and switched over to Metro PCS. I would highly recommend Maricopa Metro PCS

I would give this store a zero if I could. We ordered a phone they don't stock on March 16th. We…read morekeep being told that the phone would come in on a specific day and it never shows up. I am very displeased by this situation and I will he reporting these issues to Cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Maricopa store today.

Dropped off a watch for repair and never heard back from them and shop was closed shortly after…read more Scam stay far away from businesses like this. Never reached out to return the watch

I have been so patient waiting for my I pod to be fixed. I called so many times and I also text…read moreArash for when I can get my I pod back. I have a lot of songs that I cannot replace. I even offered to buy another I pod to replace the old one. He keeps telling me he's waiting for it to get back to him. It's been so many months. I went to the store today and it's out of business. What should I do. Please do the right thing. It was working it only needed a new battery.

The greatest! Today was my 4th visit to the Ray Rd location in Ahwatukee. Problem was not my…read morephone this time it was my computer. I can now say they know what they're doing in all parts of the tech world! The staff is unbelieve...PROFESSIONAL! HELPFUL! THEY COMMUNICATE! NOT OVERLY PRICED! It so nice, in today's world, we still have businesses that have great customer service!!! My thanks goes out to all the staff!

I am absolutely THRILLED with the service I received at uBreakiFix on Ray Road! I brought in my…read moreLenovo laptop thinking it was a major hardware failure because it wouldn't charge or power on, but Lily was a total lifesaver. She was incredibly friendly, professional, and diagnosed the issue almost instantly. She had me back up and running much faster than I ever expected! Her honesty and efficiency are truly off the charts--it is so rare to find a shop this trustworthy. I would 100% recommend Lily to anyone experiencing a similar laptop issue. Five stars isn't enough!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

I was unable to get my computer to turn on and took it to CPR. They had it running in 5 minutes and…read moredidn't charge me anything. I am very appreciative of their quick service and help in getting my computer on-line.

I had my S24 Ultra fixed today through my Tmobile insurance. Only took him 2hrs to fix and was…read morequick and easy! Definitely recommended