David was super helpful. 10/10. No notes. Ask for him when you go and you won't regret it.read more

When my iPhone 13 Pro Max would not revert out of 3x zoom in portrait mode, despite doing all…read moretroubleshooting found online including two factory resets, I knew it was time for an upgrade. I feared stopping in a busy shopping center in the month of December would be a nightmare, but they helped very quickly for my online order placed at a different location as they didn't have the phone I wanted in stock. Very quick service and fantastic to get a phone case and screen protector; though after a week it is already cracked so I'll likely be stopping in this weekend since Zagg didn't have in stock online to replace with my lifetime warranty. Definitely a spacious store compared to others, and the service was great. If in the area and you are a Verizon customer, I would recommend this location.

The customer service at this location was top tier. Any issues that have ever come up, Cox has…read morealways been great at taking care of them. The facility was very clean, and even though I went during a busy time of day, we were helped quickly. Overall, my experience was great, and we left feeling relieved to finally have Wi-Fi.

It was fine. Better than over the phone. He was able to verify who I was. Had to check in at the…read morekiosk. Whatever. Install was great, store.... well, the guy was kind, I was irritated.

We have had Century link Fiberoptic for 5 years great service, until the last couple of weeks after…read morethey were bought out by AT&T. in the past week our internet has been on and off, today when the internet went out again, there was no human I could call, all of their customer service in automated, I finally gave up. I am having COX come out tomorrow to install their internet.

about 1.5 months ago I got a text from centurylink saying there was an outage and they would let me…read moreknow when it was fixed. I was unaware that my phone line was down, and checked it. yup it's down. I logged in to my account and there was a notice saying that it would be fixed on a specific date. so I did not try to contact centurylink's worthless support. when the date in question came up I checked out phone and it was still out. just to make sure I checked all our phones, and even went out to the SNI and opened it, checking with my lineman's handset. not working. so I opened the century link side and checked it there. nope not working just static and buzzing. I logged in to their barely functional website again and it now had a notice that it would be working in another 4 days. When that date came up it was still not working. so I logged in to their waste of time website and ran through their "troubleshoot service" which supposedly tested my line and reported that it was working fine (it wasn't) if I called my landline from my cell phone I got a message that said there was a problem with the line. so now I'm starting to get irritated. I ran through a series of questions about my phones not working none of which had the option of no phones are working, and there is static and buzzing on the line. it just ran through a series of steps that always led to saying my phone was broken. my phone is not broken. now I tried to call and get a human. what a laugh. I just had to navigate a series of terrible "AI" questions and managed to get a repair ticket generated for a friday. with a time window of the ENTIRE DAY! now I'm mad. So I am fed up and went online to cancel my service of 32 years. there is a way to cancel by selecting a reason. NONE of the buttons that I clicked on for any reason did anything EXCEPT (paraphrased) "going overseas for the military". great but it makes me wait the rest of the billing month for the first available date. 3 days before my service is set to be shut off my wife reports that the phones are working. just like that. no notice or anything. well too bad. we are going through with the shut off. I'm tired of paying over $75 per months to receive scam, phishing, "survey's", and political robo dialer calls. The only reason I even kept the service was for 911 and emergencies if a storm knocked out cellular. if anyone ever reads this from centurylink or lumen. your website is barely functional garbage, your repair service is worthless, your service is spotty and barely usable. you seem to do everything you can to make it as difficult as possible to talk to anyone and get resolution for any issues. good riddance.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Dont believe their promotions. I was offered a "Lifetime" $49.99 veterans discount. They ended it…read moreafter a year. Now, they are giving me the run around. They offered me a new discount and I made the request as directed, but I was ignored. Their only remedy offered was emailing again.

Internet has been down for 14 hours. No communication, found out on Reddit from others. I work from…read morehome. Don't answer the phone and even the chat hangs up on you. I'd rather have Cox, who at least responds to outtages. I'll be going to the store in an hour. They are only open 4 hours. Incredibly disappointed in this company.

Saved me $50 a month by simplifying my cable bill while making my internet faster and reaching all…read morecorners of the house.

I have been with Cox for over 20 years. They provide excellent internet service, usually. 2 years…read moreago I was paying around $50 a month for internet services. My current bill was $150. It tripled in two years. I called customer service and talked to some Indian who went by the name of "Mike". He assured me my bill was going to be lowered to $66 a month, which to me is fair. My problem is that unless I called and made some noise they would keep jacking my rate. As soon as I complained they lowered the lowered the rate. Just a scam. How many people are they charging $150 a month because they didn't call and complain?

Worst customer service ever on the phone! We have 20 years of experience with Cox Cable and the…read moreprice just keeps going up. When you call to lower the price, the may go down about $20. Then several months later it goes right back up. We finally cancelled service. That rep was nice and of course tried to win us back with lower prices. Nope our minds are made. We will get a check for the balance. However in reviewing our address, it was incorrect. We called Cox and the rep could not change anything because our account was closed!!! Is this not ridiculous?? I finally was able make changes online. There's several companies providing the internet service now in the area which was not the case 20 years ago. We are using one of them and are much happier. Wish we had made the change sooner!