Went into get my daughters line added to my plan and was helped by Pedro Cruz. He did a phenomenal…read morejob and even took the time to helped walk me through all the details of my account thanks so much Pedro I will definitely keep coming back here for his help for anything else !

I just purchased an iphone, ipad and was completely sold items that I cannot merge to my own…read moredevices. Angelina was rude and became very agitated when my husband and I were asking her questions. Basically said to me either you want the items or you don't. She told me that I would be able to sync my device to by mac and even the manager which came over, without any introduction. She asked if she could go and work with someone else. We have been with Verizon, Cellular One, AllTel and have several lines for over 30 years. I am appalled and feel like an absolute fool - She did not explain the transfer, walked away and seemed perturbed that I was asking any question. Basically all she said is that we would be paying $50+/month for the next 36 months. Verizon needs to treat their customers better -

Not my typical spot to review but couldn't let my experience go unnoticed at this location- Ross…read morewas incredible. He worked with our family for hours making sure we got set up, got the best deal and walked away with exactly what we needed. We had to come back the next day to get some more help and he went out of his way to support us once again for another few hours. Truly one of a kind service. Thank you, Ross!

I would recommend another location. Waited 30 minutes with zero acknowledgement that we were even…read morein the store. The employees need to learn how to make eye contact and talk to people

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

I went here to get my phone fixed left with it in worse condition. I have android parts in my phone…read morewas not told what was going in it. Went to a new place and they were distraught with the condition of the 'fix'. I would advise you to NEVER consider coming here. Save your money and go elsewhere where they can do a good job.

Very good service definitely would recommend coming here good people I trust them very careful with…read moremy device

Stopped in to get a new phone for my husband and ended getting one for myself as well. Salvador was…read moreexcellent to work with. Efficient. Knowledgeable. Interested in getting me the best deal. The entire process was easy.

AT&T is bound to go bankrupt!!!!! caution, remove yourself from the situation.. the absolute…read moreimpossible customer service by any representative AT&T on the phone or at the corporate level is a complete failure!!! AT&T demanded payments for international calls that did not exist. 14 day fraud investigations AT&T representatives were too incompetent to actually create properly. Shutting down business and their phone lines asking for payment forcefully without doing an investigation because of total incompetency!! now it's been three months of me calling AT&T to ask for some kind of update for them to respond. Go to the FTC??? warning stay as far away from AT&T is absolutely possible guaranteed bankruptcy!!!!!

I wanted to upgrade my services to include recording and not only did Jan make it so easy but he…read moreended up saving me a lot of time and hassle. He was able to just change my box and it ended up being affordable and just a wonderful option that saves me money! I can record my shows and I don't have to bring the box and chords in it should just reset and record! I just really appreciate his excellent customer service and how easy he made everything and how comfortable I felt talking to him. I definitely recommend calling the store directly and getting your issues fixed so you don't have to make a trip down busy Camelback Road in Phoenix

I had a great time getting my modem from Mikah! I hope I spelled that right. He was very…read moreinformative and walked me through everything and even helped me trouble shoot some things when I called back. Very chill and cool dude. I was definitely stressed that day and my interaction was very stress free and brightened my day. Thank you Mikah!

Josue was very helpful and is also very knowledgeable in his work. Very great customer service.read more

I went in to fix my account and Armondo was my agent and he was amazing!! he worked so hard and…read morespent a lot of time with me he made sure everything worked and was perfect. He did an outstanding job he went above and beyond!! He truly is a great person and I appreciate all his hard working efforts. Cheers to you Armondo!

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

At first it was great, I brought my xbox series x in which originally was supposed to be only a…read morecooling issue. They cleaned and reapplied some thermal paste, only for it to be brought back in a week later. After talking with some associates there it was looking like an operating system issue. Told me it should be done that Saturday after leaving it with them on Thursday. Come Sunday still no call or update so I call and they tell me they haven't had time but I was towards the front of the queue and they would update me. Come Wednesday I just called only to hear it hasn't even been worked or touched due to supposed person working on my device wasn't there Monday or Tuesday and that other peoples devices have been prioritized and now it's looking like "Monday" they say. Over a week and a half for a supposed USB operating system uninstall and reinstall. Not to mention it might not fix my issues and I'll have to wait longer. An absolute waste of time.