Great service, very friendly and helpful. Fast diagnosis and repair. Will definitely be reaching…read moreout again in the future!

I'm a senior who needed help. I got it ! Steve was excellent. He explained my set was too old for…read morerepair and replaced it with a model that suited my retirement needs. He took the time to determine what was best for me in my price range. If you're a senior looking for help, this is your guy. ..........John P

The tech was on time, courteous and professional. He accomplished the repairs in an expeditious…read moremanner and left everything better than he found it.Would use them again and again.

I would like to know if they could install an antenna that would work for our Tablo and bedroom TVread more

I have been sick of Cox expensive TV for so long and finally did it! I bought a $20 digital…read moreantenna and a Tablo (streaming & DVR device)from Amazon, $165. I hooked it up to a 4gb hard drive I was not using and "Poof", no more $100 per month TV bills and I now had a 4gb DVR which is good for thousands of hours of recorded shows. All the channels came in perfect except 12 NBC. I moved the digital antenna all over but no luck. So I did some research on TV antennas and came across Free HDTV AZ, and the owner TJ. He had a $50 off coupon on his website so for $250, TJ stopped by, provided and installed the antenna with pole mount, and professionally ran the cable down my wall and into my house and hooked it into the back of my Tablo! Boom, now I got all the channels including channel 12. So, $415 later (approx 4 month Cox TV bill) I have free TV! If you are a DIY person you can get an outdoor antenna and mount it yourself and save $100. If you are not a DIY then call TJ @ 480-206-2407. He also will install your Tablo for an extra $50 and your Roku $25 if you need him to. Now a word about Tablo. It is a streaming and DVR for your over the air free tv all in 1 little box. It is compatible with any streaming device like a Roku or Fire Stick, etc. With a Tablo you can stream the free TV to any TV in your house that has a Roku like device. You just download the app on your streaming device and you are in business. You can get the recorded programs at any TV too. Also you control the Tablo from an app on your phone if you want to. The cheaper Tablo I bought has two tuners. This is the 1 I bought. Be aware that having 2 tuners means you can record 2 show at the same time only. If you have 4 people in your home you might want to consider the upgraded one with 4 tuners. The quality of the TV picture and the recorded shows are HD. Truly amazing. When you call TJ, tell him Ron sent you. Now if there was a good alternative to Cox on internet ...........

I put up with pixelized over the air broadcast for over a year using an amplified indoor antenna…read more Finally decided to go with an outdoor HD roof-mounted antenna. Mario was on time, very professional, did a FANTASTIC job on the installation, and I am 100% satisfied with the install and performance of the antenna. Even my wife (who is very much OCD) is glad we went with the roof mounted antenna. The reception is way better than I hoped for, and we get nearly twice as many broadcast channels as we did with the amplified indoor antenna. We ran the antenna cable to our HD HomeRun DVR box which uses our router to send the broadcast station signals to our iPhones, iPads, Windows PCs, and 5 TVs using Amazon Fire Sticks. My only regret is that I wish I wouldn't have waited so long to do this. Thanks Mario!! I couldn't be happier.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

My Starlink went out and I went into a panic because we all know how dependent we are on the…read moreinternet these days!! So I reached out on Yelp at 11:00 pm for someone to come out and replace the dish on my roof and Dan responded immediately! At 11:00 pm! Over the next couple of days while I was waiting for the new kit from Starlink, Dan was super responsive and ready to come help. Ultimately, it all turned out to be a false alarm and I didn't need the service after all, but Dan was still very gracious about the cancellation so I promised him a great review and I recommend calling him first if you ever have a need! Thanks, Dan!

Prompt, friendly service. Fair price. Good communication…read more Prompt, friendly service. Fair price. Good communication.

Went here on a Sunday the parking was very crowded so I had to ride around a few times. Once I got…read moreparking I went in the store signed up and was seen right away. I spent less time in store than I did looking for parking. The employee was really nice and helpful. They solved my issue and I was on my way. I will look for another location with better parking.

Horrible customer service. No one will answer the phones. I called every single store in the valley…read moreand not a single one answered and no one will call you back. Went in person, over 10 employees were in the store, no one on the phones or assisting other customers they were eating cookies, talking amongst themselves, and drinking their Starbucks. They had me sign in on an iPad and wait to be assisted. When I was finally helped, they were unsure why I was being charged the rental fee I was being charged. And I had to wait for the manager to finish his cookie to help the employee remove the fee. I've needed further assistance and have been trying to get someone on the phone for another fee I should not be getting charged and I cannot get anyone to answer or call back. I left a voicemail two days ago and waited on hold for over thirty minutes today before giving up. I've chatted with the online Ai and the phone Ai person and it's been a waste of my time. I don't want to waste another hour of my day going in person. If I'm charged this fee on my next bill, I will be canceling my service.

I tried a cheap antenna on my own, and only got a couple of channels working well. Herb installed a…read moreGE antenna in my attic, and now I'm getting all the local channels perfectly (including PBS from both Phoenix and Tucson). His bill was lower than the estimate he provided over the phone. Herb attached a clearly marked label to the coax cable coming from the antenna to the structured wiring box. A small touch, but it shows his attention to detail. Very happy with Herb and the work he did.

Professional, Punctual, Amazing Mr. Hosler knows his…read morestuff...He did his pre-install homework by determining our geographical and distance reception issues. He arrived on-time, with a professional service truck..He discussed options (antenna placement, wiring) and started on the project. NOW we have channels we didn't even know were broadcasting ! Everything was secured properly and neatly, super clean (no bits of this or that left behind). Reasonably priced too! We sooo wish we had called him first before trying some "self-help" buying an antenna from Amazon. Honestly-call this guy, get everything done properly, quickly and solve even the most difficult reception issues ( we live in a remote- behind a mountain with a two story house). You won't be sorry.

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Christian took care of us and knew what to do the minute we walked in .very helpful .very…read moreprofessional.we will be back .thank you

Just a bunch of money hungry mfs I came in July to TRANSFER…read moreSERVICES and the guy that helped me (Kade) closed my account and made a new one I did not know this until I got my bill for August and couldn't log into cox and bill was higher so I came into cox again and Mike (tbh the only good employee in there) helped me and got his manager and I explained what happened and they reopened my last account closed the one kade made and transferred my services and got me back at a lower monthly bill Now it's September I got three emails 240.00 for my last address A credit of 35.93 for my new address but closed account And now a bill for 176.00 I walked into cox explaining the situation And they could not help me one of the guys even told me I had to pay that new bill with the 66.00 partial service few like I didn't just explain the situation three times Clearly no one knows what they are doing and then they told me I need to call billing and their customer service line what the hell is the point in having a cox store and they can't even do the job correctly? I am beyond frustrated with the customer service and situation at hand and guess what? It's now 7:32pm and I just got home and have NO WIFI (now I have to call the customer service line, great more and more of an inconvenience) Clearly no one knows what they are doing I'm literally crying from frustration My account never should have been closed the first time just because that first guy wanted to get a credit to open a new account because now I'm having to deal with all of this with ZERO HELP

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.