We called for internet repair because our service wasn't working. We talked to a CSR on Monday…read more8/8/26 and asked about getting a new modem to replace ours that was over 10 years old. He said that it would cost $200 to have one sent out. So we opted to wait for the CSR to come out on 8/10. So we waited all day and were told at 4:30 PM that he'd be out by 7PM. He never showed. Called them on 8/11/26 at 8 AM and were told he was there on Tuesday to check the phone service and all was fine. So the CSR changed our request from internet to phone service. We've never been betrayed like that by any other business ever before. So this new CSR on the11th arranged service for for 8/12 and they finally showed up, replaced the modem and we are finally back in service. The last CSR was friendly and apologetic and took care of business. She was the best. So really bad and really good all in the same process.

I would give 0 stars if I could. Our internet has been down for 5 full days. Not only is that…read moreterrible, the customer service side is just as terrible, if not more so. I keep signing up to receive updates and have not received one single update within these 5 days. Not that they're working on it, need parts, what's going on.....NOTHING! We'll be switching to AT&T. Mainly because Cox is terrible too

I've been an AZCAPPY customer for many years for domain names. It has been a pleasure to work with…read morethem.

I didn't get service through them because I am not a business. I called to see if they served…read morehomes. BUT he took the time to make recommendations and answer my questions anyway and told me to call again anytime I had questions. I would do business with this company if I owned a business!

Our contractor recommended Gray Pelican AV to inspect our Sonos full-home system. Their $329…read moreinvoice arrived in my email with no payment instructions just a note specifying "Cash/Check only; Credit card transactions will include a 3.5% fee." Desiring to pay them promptly, I called the number on the invoice where, I believe, Dan Silva, answered and to whom I introduced myself noting that I was looking for an address to which I could have my bank mail payment. His reply, "Bro, it's 2026, nobody uses checks anymore." My reply, essentially 'Sir, I'm a CPA and I know what year it is. Further, your invoice specifies only three options - cash, check and credit card. I'm not going to pay a 3.5% credit card fee, nor will I give you cash, so check is the only other option.' I shared that I found his approach to speaking with customers unprofessional to which he replied, "I get it. We don't like each other." Needless to say - I'll neither use them again nor refer them to anyone I know.

From the owner: We have been Satellite Service Providers in the Valley for 13 years! Always a professional…read moreexperience all around. Please reach out, as we usually can do a same day installation.