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    Mr. Antenna Phoenix

    4.0 (81 reviews)
    Closed 7:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

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    Reviews With Photos - Mr. Antenna Phoenix

    Very compact antenna, mounted securely, coax secured to the house.
    Ginni S.

    Can't say enough good about our experience! From calling to schedule our (next-day!) appointment with Sabrina, to our install with Vince, everything was perfect. The cost was reasonable, even with Vince burying the coaxial line along the entire length of our house from backyard (where the antenna was mounted) to the splitter box. The whole install looks neater and less obtrusive than our neighbor's DirectTV or Dish Network dishes. We got 90+ channels. Yes, you're going to get some Spanish-language and some home shopping channels, which you may or may not watch, but even taking those into account, your install cost is well worth it. Consider this: 12 months of cable at $150/mo = $1800/year Or, instead: Mr. Antenna install (we had three TVs hooked up) at $350 Fire TV stick (for all three TVs) at $120 total Amazon Prime (which includes Prime movies and TV) for 12 months at $99 total Netflix for 12 months at $96 total Sling TV for 12 months at $240 total That's $905 for your first year and set-up. Already drops you to $75/mo. After the first year, since you have no install or hardware costs, it goes to $555/year, or $46 a month for TONS of TV. And if you don't need or want all those add-ons? Just enjoy your super-clear, always free broadcast channels. Pictures attached of our great install. Thank you, Sabrina and Vince. You guys rock!

    The reception Mr. Antenna says is impossible. Of course, they'll probably say we installed cable in our kitchen, and Cox now carries "8-3".

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    4 months ago

    Great experience and easy! Bang for the buck! Quick and easy , super high quality picture quality and a lot of channels!

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    2 years ago

    Great service and price!!!! If you want free TV these are the guys to do it! Quick response and answered all my questions

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    Daisy Sabrina D.

    Thank you Gary H, who was your technician?

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    Paul O.

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    10 years ago

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    Paul O.

    Thank you for choosing Mr. Antenna!

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    9 years ago

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    4 years ago

    I'm now able to get all the Phoenix channels in HD. Installation was high quality, very satisfied!

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    10 years ago

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    Paul O.

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    8 years ago

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    Paul O.

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    8 years ago

    Great experience. Excellent service. We have had this company install antennas twice. Hurray. No cable anymore!

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    12 years ago

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    Page 1 of 3

    Ask the Community - Mr. Antenna Phoenix

    I want to drop cox will a home antenna do the trick?

    The correct number to call is 602-492-6171. You can search the Mr. Antenna number on Google. If you… Read more

    View All 2 Questions

    Review Highlights - Mr. Antenna Phoenix

    From calling to schedule our (next-day!) appointment with Sabrina, to our install with Vince, everything was perfect.

    Mentioned in 28 reviews

    Read more highlights

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    I visited a Cox Cable store because I was experiencing internet interference at home and decided to…read moreswap out my modem as per security professionals. During the exchange, I was given an open-box modem that was not sealed at all. At the time, I didn't think much of it and accepted it. After doing additional research, I became very concerned. Modems contain sensitive information serial numbers, admin usernames, and passwords. While customers are advised to change credentials, anyone with prior access to the device can still view or record this information. Having worked in a call center myself, I know how much data is easily accessible to employees. When I returned to the store to address my concerns, the associate I initially worked with was in the back, and another employee assisted me. I asked whether it was normal procedure to provide customers with unsealed, open-box modems. I was told this happens when employees check the box to ensure all equipment is inside. My concern is simple: why is this not done in front of the customer? That alone would greatly reduce the security risk. The employee I spoke with even admitted he had never considered the security implications of opening boxes out of sight, which is alarming. Customers have no way of knowing whether device information was copied or misused prior to receiving the modem. While I am not accusing any employee of wrongdoing, security protocols should not rely on trust alone. This is a systemic issue, not a personal one. I was told I could exchange the modem again, but that it would likely also be an open box or that I could buy my own equipment or go elsewhere. That completely misses the point. The issue is Cox's handling of customer hardware and data security. Management needs to address this immediately. Modems and routers should be sealed and opened in front of the customer, period. In today's world, this level of lax security is unacceptable. This is not about being difficult or "being a Karen." It's about protecting customer data and preventing avoidable risks. I love Cox and the services offered but security is huge! . Again the reps in this store all deserve raises and a year off with pay, as this has nothing to do with them doing their jobs. My stars are based on security concerns and not the employees. Thanks guys

    Change is hard right? We were very happy to finally join this century and end our cable account in…read moreexchange for the streaming and mobile bundle. Dealing with my former carrier was tough! The steps to activate Cox Mobile were easy enough but my phone wasn't activating. We hustled over to this location and the friendly, knowledgeable, downright GREAT Bianca and Matt figured everything out and got me connected. I rely heavily on my phone for my job and they really came through and close to closing time too. Just a million thank yous! You really took a stressful situation after a long day and turned it around. Thanks SO much!!!!!!

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    What's the point in signing in when they ask who's next? Other then that service was good.read more

    Absolutely horrendous service, do not recommend to anyone. Save yourself the time and go with…read moreStarlink or Metronet. I wfh and have a family member whose medical device requires Internet connection, this company is wasting my time and my money everyday of their "service". We recently moved to Casa grande 6/30 and did the legwork to make sure we were set up with Wi-Fi before to moving in a week prior. I was repeatedly told that all I have to do is plug-in, and I was advised NOT to schedule a pro install because it "would take about a week" and that in most cases they just require plugging in. THIS IS NOT THE CASE! Upon picking up July 1, I immediately ran into issues. I was provided the router itself + yellow cord. I live in a new build community that has Cox fiber optic, so there should be 0 problem. The cord provided does not fit anywhere in my house. I watched the installation videos that was provided to no avail. I call the branch for help, and someone from the store walks me through my home via phone. None of the solutions work w/ the cable they provided. There is 1 plug in my home that already has a 3 inch cord protruding out of it. They advised me to try this out, and even when plugging in & connecting the router to power, the Wi-Fi on my device shows "No Internet connection". It is from there that they escalated me to tech-support, where I had to explain my situation again to no avail. I transferred again to someone else, who walked me through everything (and walked me through my house), & still nothing. She then advised that she scheduled an appt for a tech to come on July 3 between 8-10am Come July 3, I call the branch at 9:55 (5 minutes prior to the END cap for their window) to see when I can expect them, and was transferred because the branch was closed per the answering machine. The 1st person I spoke to stated that I do not have an appt at all for installation and they have no idea why I am under that guise. I tell them my experience and advise them that they need to get a tech to my home since this is the 2nd mistake made. I am then escalated to a manager, to which they tell me I DO have an appt scheduled but there's not a timeframe, just that it is today (7/3). I asked him to send me this in writing via email, and he tells me he does not have the access to do so. I confirmed again that a tech will be coming to my home and he says that someone will call me within the next 1-2 hrs when they are coming. 3 hours after that phone call with no tech, I call the COX again, someone the local branch answers. I explain my whole situation and all of the escalations. This is where an employee tells me that I did not have an appt for install or anything for a tech to come, rather that it was scheduled as an appt at the branch and I would need to reschedule for the next week. This is absolutely ridiculous. I have never seen this LOW level of customer service and lack of internal company communication in my life. The person from the branch tries to walk me through the issue, going through the same situations for the 5th time. Having me walk through my home while on the phone explaining everything to no avail. Even with buying my own co-ax cable in ATTEMPT to make this work (because clearly the equipment that Cox is not working) this does not work. The router still shows no Internet connection. The person at the branch was only able to set me up for a NEW appt DAYS later. Due to COX's mistake and the company's continued lack of regard for customer experience + the extenuating circumstances of WFH & having someone who is dependent on connection for a medical device-- they should have scheduled this first thing! The "best" they have is an appt 1.5 wks after pickup after TELLING me I didn't need pro install! Then a rep calls me this morning to try and sell me on additional offers " to make sure I'm reaping all the benefits of Cox prior to install" What. A. JOKE!

    Mr. Antenna Phoenix - televisionserviceproviders - Updated July 2026

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