This company is under new ownership. Maybe they were a good company before but I would not…read morerecommend them now. The house was pretty clean, just needed the bathrooms, light fixtures, floors and kitchen cleaned. After 7 hours, and that includes the hour lunch break that came out of our pocket, the floor was covered with dustballs from the light fixtures and the floor had not been mopped. I had to go back and do a lot of cleaning myself. This cleaning service took us to the cleaners.

I called Vicki to schedule a cleaning for the upcoming Saturday. She responded right away, and did…read morenot have Saturday open, but recommended me to Planet Hugger. Vicki assured me that if I wasn't happy with the service, she and her crew would do the next cleaning themselves. Vicki set up the appointment for me with Planet Hugger and I received confirmation from them right away. They just cleaned my house in 1.5 hours and it looks fantastic! I will be scheduling recurring cleanings from them from here on out. Thank you Vicki and Planet Hugger!

As an ex-employee this is a great company to work for. Owners and management are very helpful. If…read morethere is any concerns on the job that comes up you should let them know right away so they can help you resolve it.

Thanks for the help getting everything back in shape after last weekend. Your team is a lifesaver.read more

So Ducking Clean provides a quality cleaning service for a competitive price. Owner Genevie Burgos…read moreis personable and responsive and clearly takes great pride in the work done by her staff. They will keep your office So Ducking Clean and sanitized.

I referred them to a friend to clean his businesses office and they have done a remarkable job…read more Never had any issues. They are professional and reasonably priced. Highly recommend.

Nash and Sanja were absolutely amazing! They were friendly, professional, and incredibly polite…read morefrom start to finish. Our high traffic veterinary hospital floors see constant wear and tear and were in serious need of attention. They brought them completely back to life, they honestly look brand new again. The attention to detail and care they put into their work was obvious. 10/10 service. Highly recommend!

I've had housekeepers before, some good, some awful and I have to say these three girls came…read morethrough like a white tornado. They came on time and got right to work starting above the kitchen cabinets and worked their way down to the baseboards and floors. The girls were here 3 hours and my house now sparkles. Such an enjoyable experience! I'm hoping they will have time for me every three weeks. I felt the cost of the "deep cleaning" was fair. Since I'm no longer young and am a tad creeky I am happy to pay to have it done. Give them a call so you can be happy too.

Jamie did an excellent job cleaning an apartment that was a big undertaking. He went above and…read morebeyond the call of duty getting it ready for someone to move right in. He definitely does a job that befits the name of his business by leaving the place "as it should be". I highly recommend him.

I strongly recommend that you find someone else if you have a cleaning project for them. Their…read morequote was doubled at billing time and the result was half what we expected. While they negotiated a bit on the price the end result was our complete dissatisfaction with the service they provided.

I wish I could leave a raving review, but the whole experience left me regretting using the…read moreservice. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM. Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way. It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.

I absolutely love this cleaning service! I've never really used a service before. However purchased…read morea larger home I needed the help! Esperanza & her girls do an Amazing job every time! Not only are they so detailed oriented, but are so pleasant when the come over. I will continue using this service & highly recommend them! 5 stars & more! Jen Butler

1: 5 hours late 2: did an absolute horrible job cleaning…read morewhat they said they would. Baseboards actually looked worse after them 3: used MY cleaning products and was cleaning my mirror with MY steel cleaner. 4: spent an unusual amount of time really not doing anything Again, if anyone is interested in her bs about what she agreed to clean...and basically didn't., please dm me. I have zero problem showing what a fraud this business is. Also they are not with the better business beauro. And they protect themselves with these "LLC" So they don't have to pay you back for lack of not fulfilling their obligations. The fact that I was blocked from ALL communications is shady in itself ***I BEG YOU TO STAY AWAY FROM THESE CREEPS*** DO NOT GO HERE. IT IS A SCAM. $400 and didn't do 1/4 what was promised. Also as promised by CONTRACT. I tried to be understanding. But WOW. This woman came across as just mean. I just pointed out a couple things i was concerned about. Then she straight up came at me with hostility and outright lies. Anybody wants to see her extremely offense and hurtful dm's, let me know. I will gladly share them Holy cow. This woman needs to be evaluated. Anybody who wants to see her crazy dm's to me , let me know. She called me a liar and admitted her husband went thru my mail. 5: Customer service? There is none. This "company" blocked my number and refuses to respond ***100% AVOID THESE SCAMMERS*** Also very classy to bring up my neuro problem...multiple times. I am just glad I was home and our valuables were locked up You should be ashamed of yourself. ABSOLUTE DISGRACE TO SMALL BUSINESS OWNERS Use Kool Kat cleaning. Actual good service (They don't block ALL COMMUNICATIONS)

Tried to leave this review previously but I don't see it. The service was excellent. They went…read moreabove and beyond what we paid and did the things we wanted but didn't even know to ask for!

I scheduled an appointment with them. They cancelled on me an hour before they were supposed to…read morecome. They offered to reschedule way later in the month but I needed it to be done sooner. Very unprofessional.

Proficiency Cleaning was recommended to me and Nikki/Nichole was very nice (3 Stars because Nikki…read moreshowed up, came back once and did a good job). Initial cleaning for a 2B/2.5Bath Condo was over $250 (November 2023) with agreement for f/u cleanings for $165. Nikki only returned once (January 2024) for what was supposed to be a bi-monthly schedule secondary to " staff shortages and personal emergencies" (which I understand can happen). However, I was contacted by a gentleman after the last visit in January and was informed the company had to let go of a few customers and I was one of them - with the assurance that "when their situation improved" they would be happy to call me back. Secondary to unforeseen circumstances - sometimes things just don't work out.... UPDATE: Nikki has reached out and offered to resume her services