Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and went above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!! read more

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom , countertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I believe her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean. read more

The cleaners sent brought their own supplies and did an excellent job. Would use their service again.

First time ever for home cleaning services and they did an amazing job! Everything was sparkling clean and even the hard-to-reach lights over my kitchen island looked like new. Thanks so much for the great work! read more

So grateful I found Sheila and her team. Rosa was fantastic. So accommodating, detailed and kind. Definitely recommend.

Top notch service all the way around! I am an out-of-state landlord and when I came to my home in Mesa, Az., it definitely needed a professional cleaning. I have used Simply Housekeeping before and they did not disappoint me. I called Sheila in the morning. She was able to work her magic and by afternoon Rosa and Maribel were at my home. These ladies cleaned my home from top to bottom staying until 8pm. By the time they were done, my home looked brand new from the refrigerator to the bathtubs to the vents in the ceiling, etc.!! These ladies did a FANTASTIC job, and I would highly recommend this company to anyone. :) read more

I was left unimpressed after spending $380 for 4 hours. I expected more for my money. They did some cute details like making a paper towel into a flower and designs in a blanket after folding and placing on bed, but missed a lot. It was discussed that we would agree on 4 hours but if they need more time, I was to be contacted to approve the additional time. I was not called so it is assumed they completed what was asked. Nope, floors half done and spider webs still hanging off lights. Never got a call so they thought they were complete. I'd rather find cleaners who take pride in their work and don't leave in incomplete. To follow up... the owner is completely lying and replied saying they asked for more hours. I am highly disappointed. I was NEVER contacted. Just be honest and accept you dropped the ball on your services. read more

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Easy to schedule, love having Cc on file, team is quick and efficient so we aren't stuck out of our house. Stress free and awesome

EXCELLENT company to work with. We had a tenant move out from a home and needed full clean of messy, dirty living areas. The crew of two arrived on time, immediately got to work, and finished on time as promised. Very satisfied that we got value for the cost. Will most definitely use Simply Housekeeping AZ for any future housekeeping jobs. J. R. read more

Friendly, highly efficient cleaners, brought their own supplies. We would use again in the future

I sent a quote request to several cleaning companies on Yelp and Simply housekeeping was able to come out the next day. So we chose them . The price was $100 an hour with a minimum of two hours. Unfortunately our experience with simply housekeeping company was not good since they were not able to do aa deep clean As requested on our home. We were charged $285 and told that our home was dirtier than expected which we found unprofessional. I was able to clean my house in two hours on my own when they had two ladies sent to clean , couldn't manage what little they did, in three hours. I received a auto text the next day that they guarantee their work however that is simply not what We experienced. read more

Simply Housekeeping AZ - This was the dirt on top of door frame of a "cleaned" bathroom - Home Cleaning Near Me

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Simply Housekeeping saved the day! We had last minute family coming in to town and in all the chaos I didn't have time to clean the house. Simply housekeeping was extremely responsive and accommodating, they shifted around their schedules to fit me in and were at my house the next morning! I've used a lot of different cleaning companies here in the valley but the wonderful ladies from team #4 went above and beyond! My house has never been so spotless and my countertops and baseboards stand out and shine again! I highly recommend simply housekeeping and if you're lucky enough to get team 4, you won't be disappointed! Seriously give them a try , the attention to detail and cleanliness goes far beyond that of even the larger scale companies . This valley best kept secret company is now my go to for all cleaning needs! Thank to Rose for squeezing me in on short notice! read more

Housekeepers did a great job. The misleading information and sales tactics of the booking lady were the reasons I couldnt give this business five stars. If I could hire the cleaning team direct without the office involvement, I would! To anyone looking to book for service, proceed with caution. Ask for them to specify exactly what the estimate will be, in writing. Hourly vs. Total vs. Hourly per worker, and how many workers they were actually going to send out.... caused about $100 difference in cost. Also, first booking was not done in time scheduled with hours of waiting for arrival - and had to rebook and find time in my schedule. With all of the runaround and unexpected rise of cost, I should have just taken the afternoon off of work to do it myself. Would have been much easier, less time consuming, and I would have saved money. Lesson learned. *Update: While I appreciate the business made an attempt to reply to the review for the perception of their business, the concerns were not addressed and the respondent called me by the wrong name, assuming and hoping they'd give the public my full name? Idk. You decide. But it goes to show how "ethical" she/they really are. Enough said. Tip for locals: I've got my service now scheduled with Maid Easy. MUCH better business practices and professionalism at much better pricing. read more

I can't say enough about this company and the team that cleans my home. They may not be the cheapest, but the service is great! They show when they're supposed to, and you get text and email notices both ahead of time and after, to make sure you are happy! Now that is customer service! The same ladies have come each time and they are so nice and do an excellent job! Team Anabel and Alehandra. My elderly mom lives with me and she recently fell and has been in facility for a couple weeks, I washed all her bedding and have just been too busy to make the bed...after the ladies left, yesterday, I was walking past her room and noticed they made the bed for me! I've been so overwhelmed lately, when I saw that, I just wanted to cry! I wasn't expecting them to do that...and it was 1 thing to cross off my list, before my mom returns! So, thank you ladies!!! I so appreciate it!! read more

Update: Team 4 made such a good impression on my mother in law that she is going to return more often. Thanks!! Hahahaa no, I kid I kid. She said she'd never seen such a thorough clean. Big thumbs up to Team 4 love you guys! read more

I had an extremely disappointing experience with this company. While I can't speak to how well they actually clean one's house, I can definitely rate how much they value customer service. On a Friday, I called them and negotiated a rate for biweekly service. It would start the following Thursday at 10am. When the time arrived, they didn't. It was like being flaked on. I checked my email and saw that at 2:29am, they had sent an email saying that my service would be the next day, Friday, at 9:30am. It was odd as no one had contacted me for the change in service. I called to find out what happened. I left a vmail at roughly 3:30pm. Rose called me back after 5pm, after hours. Here's where things get pretty bad. She wasn't apologetic and didn't believe me about the correct appointment day. I told her that I have a text to prove it. She asked if I had an email. I went and looked and found the email saying that the appointment was indeed for Thursday and forwarded it to her. Only then did she believe me. But she wouldn't let me talk any further, always cutting me off saying that their business is now closed for the day and that she has a family to get to. She spoke at length about what the priority list is, how their times work, doing a good job, etc. But because she wouldn't let me speak, I couldn't inform her that I didn't like the appointment time of 9:30am the next day and had booked 10am for a reason. Cut to the next day, which is actually today as I write. She sent me an email saying that because they didn't meet their Thursday obligation, they would discount today by 10%. Yay! A whopping 10%. But get this... she also wrote that she wouldn't honor the price quoted to me the previous Friday! She said her colleague had made a mistake with the quote. She also said her colleague had changed my appointment time to try and meet my original request for Friday. This is actually true as far as what I originally preferred, Friday, but not at 10am. However, they never told me of the change and Rose acts like they did me a favor and didn't make a mistake! It's unbelievable. Just because a person said they'd prefer Friday one week ago doesn't mean that nothing's changed. It also doesn't mean that you change their appointment time without telling them. Needless to say, there's really bad energy here and I cancelled the whole thing. Why am I giving two stars and not one? I think Rose wants to provide good customer service, but doesn't know how. In other words, I think she means well and I'd be cheering for her to get it right. She just isn't there yet. Her company failed to make an appointment, changed the time without informing the customer or even asking if that time would work, and tried to make up for it with a one time 10% discount but with the caveat that she won't honor her company's initial quote. Wow. I don't believe in the expression, "The customer is always right." But here, what I experienced is the opposite, "The customer is never right." (Update per the owner's response: She simply made up the part about a "previous cleaning company" as we've never had one. She's correct that I hung up on her last night. After being interrupted enough times and told that she needs to get to her family, despite all of the continued talking she did, (one-sided and rude), I hung up. I couldn't get a word in. Clearly she wanted to get going more than she cared to provide customer service. There was no raised voice and at most my tone could be described as exasperated. Most importantly, please note that she doesn't refute the fact that we had an appointment for Thursday that her company didn't meet. Yet, she focuses on everything but that and doesn't own up to it. I guess "Integrity" includes flaking without taking responsibility or apologizing. To the intelligent, independent Yelper, that says it all.) read more

What's all the fuss about Simply Housekeeping? Now I know. After my ongoing housekeeper informed me she was leaving the country, I had no idea where to go for help, so what does a single dad do? Yep, yelp! So based on the ridiculous reviews I read, I said 'why not'? Rose is a consummate professional and now I understand why the quality work they provide comes from her passion and leadership. We had a conversation and I can tell she is highly committed to customer satisfaction. I was in a bind, so she had two women show up (with a day's notice) and I will say that both Patty and Maria were outstanding, the bomb.com, amazing! They were the shit! They were thorough and worked diligently. Patty asked me if I had the bedding for my bed so she could make the bed. I was shocked. No other service has done that for me before. After I got everything out of the dryer, she made the bed......1000% better than I do! (see pictures). To top it off, I go in the bathroom and one of them made a rose out of toilet paper! I was like, "Am I at the Ritz or something?". Before they left, I made a joke (kinda) to Patty and Maria that I'd hire them without Rose, but they were so gracious and they both smiled and said 'thank you'. Use Simply Housekeeping. The reviews are real. read more

Simply Housekeeping AZ - Thanks Patty for making my bed better than I ever could! - Home Cleaning Near Me

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Team # 6 (Ivonne & Yannett) just left my house after a 4 hour deep clean and WOW!!! They did a phenomenal job with everything from big items like the ceiling fans & floors, to smaller details like baseboards, the areas around the toilet, and areas behind furniture. I am so impressed! I can't wait to have these two ladies back in a couple of months. I'm also referring them to my parents! read more

5 stars for cleaners and quality of work 4 stars for the management I have been using SHAZ for multiple years and have been pleased. Especially with the team that cleans my house bi-weekly (Anabel and Alejandra). They are friendly, efficient, and hard working. The house is always clean when they are done and I have had no issues with their work. Over the years, I have had some minor issues with the management regarding miscommunication on scheduling and time of arrival, etc. But nothing major and nothing too recent. I plan to continue using their service, especially if Anabel and Alejandra keep coming. Thanks for the hard work! read more

First time I've used Simply Housekeeping. Excellent service. On time, professional, reasonable rate and the service greatly exceeded my expectations. Highly recommend. read more

I called and spoke with someone with a heavy accent who had a big problem taking my service request down. I had to repeat my address several times, so I tried again in Spanish no less. I asked to speak with someone else and was told to calm down. lol Look, if you can't take my info down, maybe don't answer the calls for service. read more

Thank you so much Team 6, for doing such a wonderful job cleaning my Airbnb/Vrbo house! They did such a good job, and the girls had great demeanor as well! Which I really appreciated! I loved all the special touches the did with the towel, blanket, and toilet paper decorations, and so did my guests that just checked in today! Thank you Team 6, and I'll see you again after each guest check out! read more

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Thanks to Maria for the excelent customer service. Scheduling was easy. Team 5 arrived on time and did excellent job deep cleaning our house. I work from home so on few occasions they asked me to check what's been done so far and let them know if I have any remarks. Later I noticed the ladies made roses from the TP and nicely arranged the Kleenex tissues. They wore masks and shoes covers the whole time. Highly recommended. read more

Simply Housekeeping AZ - Home Cleaning Near Me

This cleaning service is one of the best services I have ever used in the Valley! I know I can be VERY particular, I just like my home cleaned right! The first service was their deep clean, and they did everything. The ceiling fans, baseboards, under sofa's and so much more. This was the first time I did not have to point anything out. They have been back for regular cleans afterwards, and I am so happy. I highly recommend them. read more

We couldn't be happier with the service provided by simply housekeeping. Rose provided great customer service over the phone and they were very flexible with accommodating all of our wishes. Team 6 showed up on time, wearing masks, were very professional, and did a wonderful job cleaning our new house. We look forward to using this company more in the future! read more

Fantastic experience, highly recommend! First, scheduling is clear and concise, and they even take the time to use a text/reminder service which I love. Second, they arrive promptly, and the crew also uses a text service to tell you they are on their way, when they arrive, and when they are done. Five stars, you won't find better communication anywhere. Now for the service--bought a home and they showed up the day I took possession to help me. The crew took control and helped me shift the work I initially thought needed to be done, to the work that really needed to be done in a kind and consultative manner. I didn't want them to leave the first day... so I called and had them out again a few days later! All in all, I guess I've used about 20 hours so far and they've been a class act--very diligent, super knowledgeable, and very fast. What I appreciated most was, I'm not an expert cleaning guy, but the crew had solid methods, understood all the ways the coated stainless steel, granite, hardwood, brass, painted surfaces... you name it... needed to be done. They treated me with the respect a clueless husband deserves :-) ... but most importantly, when my wife and mother showed up for the second round of cleaning (its a big house) they were super impressed and that's coming from two ladies with OCCD (obsessive compulsive cleaning disorder)! Many thanks! I'll be using your service for ongoing cleanings! read more

I recently decided to look for a new cleaning company. A friend of mine recommended I use Simply Housekeeping. I called in and spoke to Ryan (owner) he provided fair pricing for the deep cleaning I requested. The cleaners did a very thorough job, did the job quickly, and exceeded my expectations. I highly recommend you use their cleaning services. I will be a routine customer moving forward. read more

I just moved to Phoenix and bought my first house. The last owners did a terrible job cleaning it. I found Simply housekeeping online. I gave them a call. Ryan was very friendly and professional. I told him I did not want them spending more than 3 hours cleaning. Based on that and what I requested, he gave me a run down of the cost. I needed them to deep clean ASAP so I could move all my stuff in. He did not have anything for a while, but he called back and was able to squeeze me in their busy schedule. Now for the cleaning service itself: the cleaners did a spectacular job. They were able to get my house done in under 3 hours plus some extra time to do extra spots after. I am OCD. If I see one spot, I go crazy. I know not every cleaning company is going to be perfect, but Simply housekeeping is close to it. I was very impressed by how my house looked after. That's how it should of looked before I moved in. Thank you for making my house brand new! read more

Simply Housekeeping is simply wonderful! We've been using them for several months. They come on time, are in and out, and reasonably priced! Our home is always in tip-top shape when the ladies leave and it is SO nice to have a clean home! Would highly recommend! read more

Kind and thorough crew! My house has never been this clean; I'll definitely use their services again.

Anabel / Team 1 is fantastic. We've been using Simply Housekeeping and had that team for almost a year now. They do truly learn you / your preferences. I was in the middle of washing my guest sheets one time and they finished that up and made the bed. Since then I've been setting out clean sheets on both beds. Every time they come, I not only have a clean house, but also clean sheets on my beds without any hassle from me. They once forgot my recycling (I think because they didn't realize where it was). I mentioned it the next time and they have been taking that out ever since leaving me with a clean recycling container. I've been working from home since March and they work around me very well. They learn your house end follow the same routine. For me, they always start in my master and finish that first so I end up moving in there once they're done and working from there. Then they can do their thing in the rest of my house and I can continue working without issues. Highly recommend! read more

I have been using Simply Housekeeping for over a year. Rose, the owner, is very helpful and her customer service is outstanding. I think she could do seminars on the subject. I have a regular team that cleans my home and they are friendly and do a fantastic job each time. My dogs look forward to their visit because they are guaranteed some love (as a pet parent this is a big deal). read more

Having never used a cleaning company before, I asked a million questions. Rose was patient, answered everything very clearly, and explained the difference between general and deep cleaning. The pricing was completely on-par with other quotes I'd received, and she made it clear that I would only pay what we'd discussed and that if the team ended up needing more time I would be told that BEFORE they began the work. The team that handled our cleaning was wonderful. Courteous, efficient and thorough, it took a load off of our shoulders to have the house 100% spotless before a very large family gathering. I also booked last-minute, and they were able to accommodate the window we needed the work done. At one point our time was pushed up by a few hours, but when I wrote them to ask (because we wouldn't be home at the new time) Rose quickly re-adjusted. Thanks! read more

WOW...just WOW. I am absolutely blown away by the quality of service. We are listing our house for sale next week and needed a deep cleaning. They did NOT disappoint. I don't think the house has ever been this clean. I almost hoped we could get the pictures taken for our listing the moment they left. The ladies were professional, courteous, and did amazing work. Would highly recommend read more

We have been with this company for 2 years and have zero complaints. TEAM 4 is amazing! They're kind, friendly, and go above and beyond to make our home beautiful! Thank you SHAZ and TEAM 4 read more

Great coordination for scheduling and simple processing. The team who cleaned my house were polite, professional, quiet, and responsive to my questions. I am evaluating pricing options to get on a regular schedule in my price range. Thanks! :) read more

Wonderful experience with this company! House looks and smells amazing and my toilet paper was even folded into little roses They worked so hard and completed 5000sqft in 6 Hours. Lots and lots of flooring to mop and the house feels bright and smells fresh. Oh, and let's talk about vacuum lines! And the reflection on the floor! I'm already looking forward to the next visit. Rose was so kind to call and see how everything was going and to make sure I was happy with the service. Can't say I've had that happen with other cleaners! Thank you so much! read more

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The cleaning was pretty good. But when items were moved to do the cleaning, they were not returned to the same place. Some important medical supplies were moved from the location where I needed them. When it came time to need the supplies, I had to spend significant time locating them. Why is your way to organize stuff better than the customer? read more

I have been using Simply Housekeeping for 4 months now and I am thrilled with their service! Rose is very professional and prompt with communication. The crew does an excellent job, and often cleans more than I expect. Management does quality assessments as well, they are all about top notch service. I definitely recommend this cleaning company. Rose contacted me to see if I would be interested in having my windows cleaned through her other company, Precise Window Cleaning. I jumped at the offer and was very pleased with the results. read more