We've had the pleasure of using Two Maids Gilbert cleaning services for a good year now and I must say that as of today we've not had any complaints. I'm grateful to have found them and their great services as we have two toddlers keeping our hands full and it's great to know we can rely on the biweekly cleaning to handle the areas we don't normally get to. -Rob D read more

I would not recommend hiring this company for a move in clean. They were late to get there, chipped a door frame into a bedroom, missed closet shelves, did a terrible job with the kitchen, and complained about how much work it was and hoped "they get a big tip". A manager had to come back and finish the next morning because they weren't done the first day. They also over charged me and it took four phone calls to get the credit back even after being assured they already gave me the refund Find another company if you want an actual deep clean. read more

I've been using Two Maids (Gilbert location, and that matters! ) for almost 8 months now. I've had several staff members come and go but I have had Sophia consistently now for a few months. She is fantastic. I love how detail oriented she is and she's always very pleasant and smiling. She's had Angela with her the last couple of times. Angela is also very good and pleasant. I hope I can keep this team going forward. I think I maybe a little spoiled having a great team cleaning my house, and I can highly recommend them. read more

So to be honest I never really considered ordering any services from Two maids , or any other cleaning service..because I just introduced my own. But..I will say this.. It's Important to recognize the Value in yourself , and your path in life , and it's critical to be respectful to not only your clients but when you run a business and you own it , it becomes your everything..and it's Alot it's time consuming , it's hot driving all day , and it's stressful .. But for me , I'm having fun with it , I'm so excited everyday to see what's going to happen today ..and I say to everyone in the House cleaning industry..when you clean , clean like your cleaning for your own business..If you treat and take care of your customers , Your customers will take care of you.. So I wish us all well and remember do a little extra interact get to know your people. I build relationship's with my customers ..because if wasn't for them I'd be chewing ice..(broke) So let's all be positive stay positive and let's Clean up the East Valley.. Two Maids Carol's, knights ,clean bee,cats cleaning, the shine effect Apex cleaning service.. Great jobs guys great job. read more

TwoMaids is fantastic I had Victor and Chris They did an exceptional job went way above and beyond my expectations when I came home from the hospital the house with sparkling clean, smell good and you can see detail and the TLC I will recommend you to my friends and family. We appreciate you five stars all day long!!! read more

They did a great job and I love the fact that they utilize a check system and have a supervisor come by to check the job. The ooonly knock is that it was quite pricey for the service. I understand you get what you pay for, but a little over $400 for 3 hours is pretty wild. Regardless, thank you to them for their communication and hard work. Definitely recommend read more

My house has never looked so good ! Love the girls that did my house . They took their time and did it all correctly !

Recommended Two Maids and a Mop to real estate clients for a deep clean and then a touch up cleaning immediately prior to our closing date. First cleaning went well, however, at the second cleaning the glass door to the oven was broken during the cleaning service. When my clients called to try and come to resolution regarding the damage, the response was, "you cannot prove it was our cleaners who broker the glass". Part of any business model is the companies ability to handle complaints and concerns from clients. The customer service at Two Maids is shameful. When dealing with concerns; a gentle ear, accountability and an apology are a must. None was offered by Two Maids. Shame on you! read more

Two Maids - Gilbert - Denied responsibility. Poor management response. - Home Cleaning Near Me - Gilbert, Arizona

Two Maids has been cleaning our house since we moved in a year ago. We have 3 kids under 5 and a very hairy dog! Christy and Brianna R are the dream team! Any time we need a clean they are quickly responsive to schedule ahead of time or sometimes we need an emergency clean (re: surprise visitors!) and they always fit us in. Cost is reasonable for the square footage and how dirty it can get. Cleaning day is our favorite day! They do an amazing job with the clean- getting all the nooks and crannies and using green, non-toxic products which smell amazing. Highly recommend!! read more

I would recommend this company to any of my family and friends! The maids are professional/yet friendly and they made my house feel brand-new if you are considering using Two Maids and a Mop think no further....it will take the exhausting maintenance of house cleaning off your plate! *The wonderful maids who will be working on my house in a bi-weekly routine are: Marife, Alyssa, and Cheyenne I give all three of those ladies the highest praise and would recommend them to anyone! read more

Madison and Aurora are a fantastic cleaning team. Such a great experience, they asked me to walk through the home with them and they took care of everything pointed out. The house looks fantastic and I will be setting up a reoccurring appointment. Very pleased with everything. 10/10, try this company out. read more

We have been using Two Maids for several years, and I realized I had never reviewed them. Number 1. Totally dependable. Never late, never rescheduled. Number 2. Trustworthy. I have always felt comfortable with these folks in my home. Number 3. They do a great job! Don't you love the feel and smell of a fresh clean house. Ryan, and Lorena, the owners are real people,. I have talked to them on the phone, and Lorena has been out to check on the crews, and even helped out. Prices are reasonable, and service is First Class. I highly recommend this Co. Have taken them with us to our new place! read more

Team 12 was fantastic. They did an amazing job. Treated our home, us and pets with respect and care. My house hasn't been this clean since we moved in 20yrs ago! 100% recommend this company and especially this team! read more

Great service! Kept me informed with arrival time. Very professional. Jose, Asa, and Tiz did a great job. I'm very pleased with the results. Reasonable prices. Love my clean house, thank Two Maids read more

My house looks amazing. I am so impressed with the Two Maids team. They are the best in the business! I am officially scheduled for reoccurring service. I highly recommend Two Maids. Good value, great quality. The services exceeded my expectations. read more

The 5th wheel was perfect when we came home. Sophia and Allyssa did a fantastic job. They arrived on time and finished in the 2 hr time frame. I would have them back again. We are snowbirds so are. Only here for another month. If we were here fulltime, I would look at monthly service. Highly recommend. I give it a 10 out of 10!k read more

I must say... Two Maids and a Mop and the service they provide is AMAZING! They truly take care of you. We have found our team of maids that provide such a phenomenal service. I trust them fully and always come back to a clean house at the end of the day. The attention to detail is great - they manage to spot clean hard to reach areas, organize any towels/blankets/linens that are hanging around, and tidy up the living spaces. On top of the service itself, the office admin team provides great support and quick responses! read more

I've been paying for premium cleanings, get the bare bones minimum done. Bathroom floors left dirty, stove left with spots, tub was still covered in oils still, missed dusting in multiple locations. On top of poor service for what you pay, they want to nickel and dime you. I called to reschedule my appointment due to my husband being infected with Covid 19, they still want to charge me 50% of my cleaning because I didn't give 48 hours notice. Which is disgusting, he tested this morning and came up positive, so you wan to be in my house cleaning with someone infected!!? Manager calling me was unhelpful and rude and made sure to tell me we would be charged. I know the policy but they just felt the need to call back to make sure. ANNOYING. They're aren't worth the money or your time! read more

Two Maids came out to help Deep Clean my home in anticipation of my husband's release from the hospital. The team took great care with their work and were conscientious thru the whole process. Not 1 spot was missed and each member of the team made sure to encourage us to let them know if they needed to come back for anything. The pride in their work that they all took was refreshing. I already booked the next cleaning in 1 month! read more

Recently we scheduled for this company to come and do a quick two hour clean before we closed on our home and the new buyer took ownership. Our home was unoccupied at the time and prior to the cleaning crew arriving our realtor had done a final walk through for the buyer. The cleaning was the last item we needed to complete before turning the keys over. Unfortunately, while the crew was in our home they broke the glass door on our oven. The crew left without reporting the issue and our buyer found the stove in damaged condition. We contacted the cleaning company that night and Kathryn assured us the repairs would be covered and replaced ASAP due to the closing of our home being in two days. The next morning, Kathryn was spinning a completely different story. I could hear her manager whispering to her on the phone about them not covering the damage. They gave us the run around all day. Saying they would cover only a portion of damages and no part installation. Our buyer planned to sign papers on our home and needed a paid invoice for the broken oven part and a scheduled time for the repair man to replace the part. Management REFUSED to provide this for us. We ended up paying for our scheduled cleaning, the broken oven parts AND the repair service. THIS COST US 1000 dollars. All due to there awful customer service. This is not a company whom you should trust. They do not hold to their promises of replacing any broken or damaged items during the cleaning. This company took advantage of the fact that know one was occupied in our home at the time of service. They refused to pay and didn't even offer an apology. I'd NEVER EVER EVER recommend this company, whether its MESA OR GILBERT. Find another company that you can trust, because if anything is reported damaged they will not fix the problem. You will end up paying damages and services. -Lisa I'd have given them zero stars if that was possible. read more

Our home had fallen into disarray and required a deep deep clean and Christy and Brianna did an amazing job! Very punctual and friendly people. They worked quickly and didn't mind our 2 big dogs and 1 year old who were curious throughout the time they were here. Definitely impressed with their work and would recommend them to anyone!!! read more

I have them for 2 times a month plan. They are highly recommend by my experience with them. They do a great job and trustworthy and do a great job. Vic read more

As always the lovely ladies did a wonderful job! Floors are shiny, the dishes and counter tops cleaned, toilet and showers were spotless! Carpet and rugs were vacuumed! Fabulous job! Thanks again for you great work! read more

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I contacted Two Maids for a deep cleaning after we had some renovations and before we were having a party. They were prompt and courteous, little was I aware that those would be the only positive things I could say about this service. They were only here for 3 hours for a 3000 sq ft house. Main bathroom just completed renovation and not yet used, so a light wipe down was all that was needed. I was working and not inside to observe their work. When I came in to check on them they said they were done. I said ok, thanked them and they gathered their things. I was on a business call and noticed they completely missed an area. I was able to catch them before the drive off. They came back in and spent less than 5 minutes on the area. Due to the angled lighting I could not see that they just moved the dust, but it was still visible. Then I started looking through each room. Horrific! Semi dusted the fronts of everything that had a top service but there were actually lines were they decided no one would see the other half. Not one framed piece of artwork was cleaned, not one table top light fixture. Some kitchen cabinets were wiped, but not others. I am not exaggerating when I say, that the dust was still plentiful. The LVP flooring was cleaned, but streaked due to the Swiffer like cleaning instruments they use. Basically not really cleaned, again just moved dirt around. I had stripped all the beds and laid clean bedding on each to be made once the cleaning was complete. I told them that one set of sheets was still drying and which bed it went on. Unsure who taught them how to make a bed, but it could not have been a professional. They never took the drying sheets out, but made the bed with just the quilt. Giving me extra work. I called them to make them aware, and they sent one guy out the following morning to make things right. I had family arriving ant moment and no time to tell him how to do the job I paid for. He was very nice, and an accident occurred that the business took care of. He kept asking what else, that's your job, not mine. You should look at everything and see what was missed. I spoke to him about the horrible cleaning from the previous day, he mentioned lack of skilled employees. So this "chain" business has made their issues mine. However, this business should have paid me for ALL the cleaning that was NOT done or not done correctly prior to my party. I chose this company over another because they are veteran owned. Even though the other company said it would take 5 hours and four people, and had MANY more reviews at the same level. Same price without the coupon. Unfortunately a bad experience will be spread more often with neighbors and friends, than a positive experience. We also own a small business so I always want to support the same, this one is a HARD PASS. read more

From scheduling to cleaning these ladies are top notch! Great communication, very thorough cleaning They arrived bright and early as scheduled ready to get started doing our move out clean! Everything shined when they were finished! I recommend Katheryn, kiara, and Taylore, they were very friendly and professional! Will definitely use this service again! read more

We hired this company to do a move out clean for our house. I am a landlord in Gilbert and had new tenants moving in couple days and these gals came and cleaned my house very nicely. They did a walk through before starting to address all areas they would clean and I was able to show them extra areas like my front door screen. I could tell they have been cleaning for a while as they knew where to look for dirt and were super thorough. I am very satisfied with their services and would use them again! read more

Thank you Marife and Polina you did a great job the house looked amazing for the holidays!! Thanks team 10

I have been very happy with my experience using Two Maids and a Mop. Their cleaners (in my case, Team 10- Marife and Polina) are very professional, and they have a quality control system which makes sure you have peace of mind when the job is through. Definitely a returning customer. read more

I hired this business to do the, "Move Out" cleaning of my apartment on 26 DEC 2019 AD. They did a terrific job! Their pricing was fair and their level of service was outstanding! The business will run the charge for your service, on the night of your service; they can email you the receipt in the event your apartment manager needs to see it. (Otherwise, some apartment managers may charge you a cleaning fee). I would recommend this company to family and friends! If I ever move back to the area, I would hire them for regular home cleaning. read more

Exceptional service with cleaners that do a great job. Always early or on time with friendly teams. Customer Service is supportive as well. The only reason for 4 stars is due to increased pricing. Because of rising costs across the board, I could no longer afford a bi-weekly service, had to stop service for a few weeks, and wanted to resume under a new monthly plan. The new monthly plan would be 29-35% higher than what a monthly plan was quoted just 6 months ago (advised due to COVID). I understand there are labor and supply shortages, but am unfortunately unable to afford an increase of that measure. To be fair, I would be under a *new* plan so it's not as if the business increased prices under any plan I was currently on. Prices were not increased for my existing plan, only when I wanted to change the service routine. All in all, I would recommend the business to others for the quality, knowing you are paying for a job well done. read more

I trusted my friend who recommended them and just booked a deep cleaning without really paying attention to how much it would cost. They are wayyy overpriced looking at other companies they charge almost double to triple what others do. They did a good job but it was not worth the amount of money I could have saved with another company. read more

We booked these guys as we had to have the home cleaned when we left as part of our lease contract. They fitted us in super quick which was great! I received a quote with all the work that would be down and I sent this to our landlord. Lots of communication and they did a superb job, very professional outfit and I'll use them again. read more

Our first experience was today and what an experience it was. Team 4 came in and kicked but. Our house has never looked this good. Maddie and her team got us back to where we thought we would never get to after the remodel and move in. Thank you so much for a job very well done. read more

Daniella and Ashley are the best!! Thorough and detail oriented. Thank you for the great job

We started up the bi-weekly service a couple months ago and have been very happy with their work. They always arrive on time, are friendly & professional, and leave our home looking and smelling great. What put them over the top recently was their response after I pointed out they had missed something. After a cleaning I texted and told them an area of the floor had been missed. They thanked me for letting them know, apologized and said they'll make sure to address it. On the next visit they really went all out and cleaned the house better than ever. Once completed they asked me to walk through with them to point out anything they may have missed. Of course they hadn't; it was really well done and I appreciated the extra effort & customer service. Excellent job. I will definitely keep using them. read more

Just had the best cleaning experience with Team 4! Mindy and McKenna did a fantastic job cleaning the house. They really paid attention to detail and it made a huge difference. The house looks amazing and smells even better. Best part was that it took less time than I expected for how much work they had to do. Beat decision I've made in a long time. read more

Team 4 - Mindy & Issac were fantastic as always. They were thorough and very detail oriented. Over the months they've factored in my peculiarities in certain areas of the house. Mindy has always asked for feedback and has a great rapport for working together. I am thankful to have them taking such great care of us these past few months. read more

I am a current employee here and can't say enough good things about it. It's a great hard working atmosphere and with management that truly cares about the well being of their employees. They give quality work both within client homes and the company itself read more

The team that came and cleaned my house for a move in special was Great!!! There was a delay with the 2nd person but they were able to finish in a timely manner. read more

Sarah and Mariah showed up early, worked hard, and did an amazing job on my deep clean. My house smells amazing and my blinds are spotless! Highly recommend!! read more