Our Control 4 system was installed over 5 years ago by Best Buy Geek Squad. I needed to get a new remote and stopped in to ask them about getting a new remote. I was told that they no longer carry or even service Control4 and suggested I get a new system they were offering. I thought I was out in the cold until I found Automated Environments. I was having difficulty with the system and did an online chat with Automated Environments who called me back within a couple hours. Kevin was familiar with Control4 and diagnosed the problem. An appointment was made three days later. Kevin is very knowledgeable and was able to solve the problem and reassured me that Control4 is not outdated and they would be able to assist in the future. I am very glad that I found this very helpful company. read more

We were having issues with our Control 4 whole home system. Finding a company that could get out quickly was a challenging task. Kevin came out immediately - diagnosed the problem and even did a follow up call with me for further questions! He is incredibly knowledgeable and just genuinely a nice person!! A double win! If you need help with tech equipment - give them a call!! They are my new go to! read more

We had an extensive audio/video, security, and whole-house control system in our AZ home, but do not live here full-time, so remote access and control of security was as important as full use of our Kaleidescape movie server when here. Plus, we needed to upgrade the older plasma TVs with component inputs to 4K, thinner, lighter, bigger TVs with HDMI inputs, streaming services, and retain full control, security, and remote access with an easier system my wife could use. I know, that's like asking for on/off/channel, yet still wanting music on XM and Pandora, TV on NETFLIX, Hulu and Paramount, and movies on Kaleidescape and Prime. Not so easy! But Jason, Paul, Steve, and Chris made it happen! Everything works great, looks super, and they were responsive like you wouldn't believe! The boss himself went above and beyond to get us up to speed with our new system, and my wife can use it all! I have long-distance security, cameras, environment control, and have a system that won't require 4 pages of laminated instructions for our kids and guests! AE did a great job and I can't recommend them enough. Kudos!! Richard T read more

After researching many companies to install an audio/video system in my family room, I choose Automated Environments and so thankful I did! Kevin was a pleasure to work with and patiently explained every step of the process. I will absolutely refer to all my family and friends for a great experience who also kept me within my budget! KarenG read more

Very good expertise! Very professional staff! Very well trained! Very diverse services! Very good customer service! Very good communication! They order, deliver, and install! My family has used AUTOMATED ENVIRONMENTS for years. I remember their first location in a small office building. Now they moved a few buildings down to a warehouse that has impressive AUTOMATED ENVIRONMENTS! See a complete and working home theater showcase! And see them take home security to whole new AUTOMATED level, like locking your doors and setting your house alarm from anywhere with your mobile device and WiFi. It's really cool. They have come to our home for things like repairing and upgrading our central vac system to installing our home security camera system. For all things electronic, technical or AUTOMATED, call them first! read more

Automated environments installed our Control 4 Automation system in our home. It is easy to use and we love it. Coach was very knowledgeable and provided excellent customer service. It was a great experience with Automated Environments. So glad I choose this company. Karen B read more

We purchased a home that they had previously installed a system in that was very outdated. They helped us to update the system with Control4 in the most cost efficient manner and have been amazing to work with whenever we have had slight issues. read more

I agree with all the other reviews about Automated Environments. They were easy to work, easy to schedule with, and on time. Our system is working better than before. Everything was smooth and works great!! Thank you! read more

I am not usually a person whom writes reviews but I know that when I do not know a particular place I will read them. That is why I figured my experience is much needed to be added here. I was told by BEAM/ Electralux to contact a different certified dealer to get warranty work performed on my central vac system after a horrible experience with that company (YES, I WROTE A REVIEW ON THAT COMPANY), I called back to find other dealers and I was finally given this company. I was told by the other company that my problem was not covered under warranty and they wanted to charge me $330. I wasn't about to spend $330 more dollars on this central vac system, I was ready to ship the P.O.S back to BEAM and tell them they can have their crappy system back. I figured one more place could help me out to decide what to do. I took the power head and hose in to Automated Environments, and 2 days later they called to tell me it was an electrical issue and I would only be charged $26 to have it fixed. Wow...first of all they didn't jerk me around, they called me back, and they were honest. What else could a customer want? I was more than satisfied with this company and I will be back to purchase other products from them. This central vac was obviously not their biggest priority and they didn't make any money, but they made a happy customer that will return and totally recommend them. Customer service is so important these days! (You can click my name to see the other company that wanted to charge me $330) read more

I reached out to Automated Environments when I was totally screwed by one of their competitors time and time again. Kevin came to my house and listened to what I was looking for and gave me an estimate based on his recommendations. Before I had even signed a contract with him, I asked him for some help with pricing on a new Control4 remote control because my kids had done something with my old one. The "competitor" who had installed my initial system, to the tune of over $20,000, told me it was $200....Kevin said, "let me see if I can 'ring' your remote." Sure enough he logs in and makes my remote control "beep" and I find it hiding in the couch...just like that he saved me from buying a new $200 remote. The competitor, who had already collected over $20k from me, never even mentioned that we could do that. After I signed the contract, Kevin sent Gary out to do the work. Gary went above an beyond and got everything up and running just as promised and even cleaned up a little of the "untidy mess" the competitor had left. I would absolutely recommend AE and their people...top notch! I don't know if I'm allowed to say the name of the competitor, but I'll tell you they're in the DESERT, and they're in the VALLEY, and they do AUDIO VIDEO....if you ever come across them RUN! read more

Great services for home or business A/V needs. Have used for many years. Randy, is a great tech and the company has terrific employees with minimal turnover. I've used them for project both big and small. From installing home security system to mounting an HDTV. Very reliable and knowledgeable in anything and everything A/V! read more

I've been using Automated for a few years now and they have provided us with great solutions and service. If your looking to automate your digital lifestyle give them a try. read more

Automated environments installed my system a year and a half ago. Our Cox modem blew up. Things weren't working and we couldn't turn off our lights. At 8:30 at night I called and they have an emergency line where someone walked me through resetting my system. Fantastic service. So glad I went with them read more

Techs, Ethan and Brandon wall mounted a 65" LG TV, very clean and professional job.Very good customer service!!