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    TREPIC Networks

    3.2 (14 reviews)
    Closed 8:00 am - 5:00 pm

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    12 days ago

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    26 days ago

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    Eldred B.

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    1 year ago

    Great Internet! I wish we could get Trepic at my place of business and not just at home. Fair price, excellent service.

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    4 years ago

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    WeLink Communications - Phoenix - Super Anchor

    WeLink Communications - Phoenix

    (37 reviews)

    This is the single most annoying company in the valley. I have a No Soliciting sign on my door and…read morethree weeks ago, some guy from this place rang my bell and pounded on my door. I was livid and intentionally stayed in the house because I didn't trust my temper. I thought maybe he was just too dense to know what 'soliciting' means. I bought a new sign. "No Soliciting, DO NOT ring bell or knock". A week later, guess who is back? It's the SAME guy knocking right over my sign. I went out and scorched his behind and sent him on his way. He was still trying to sell to me while I was berating him for waking me up. He says, "It's light out" like that makes a difference. I told him to not come back. Now here we are another week later and TWO of these guys show up for the same reason, "your neighbor has our service". I don't care what my neighbor has. I asked, "Did you see this sign?" Guy laughs and says, "Yes, everyone had those. We ignore them because we HAVE to talk to people." Are you KIDDING ME? I have this sign for a reason. I work from home and I have dogs. I do not want the dogs barking, I do not want my work calls interrupted by ringing and pounding, and I definitely don't want them interrupted by ringing, pounding, and barking. On top of that, sometimes I work at night and nap in the afternoon. I am very irate when someone wakes me. This company needs to learn to read, to make notes about who they've already bothered, and they need to stop coming to my house. Also, if someone ignores pounding on their door, which they obviously heard, then ringing the bell is only fanning the flames.

    When it works, it's great. We are in our 5th month of using. And, the freeze framing of apps (TV…read moreviewing) due to buffering issues are increasing. And, most of time we only have 1 TV using the service NOTHING ELSE! Sometimes this happens 2-3 times an hour. The freezes last upwards of 60 secs. NOT GOOD. Sometimes it just goes blank and I have to recall the app. Now, last night 2-6-26, we got 2 hrs. of lower resolution (VERY SOFT) and dim viewing. I tried everything, rebooting TV, Roku, modem, replacing the HDMI cable. All I wanted to do was wind down a long week watching TV. Didn't happen. The resolution finally got back to normal around 11:30p ish. UGH! Oh, and the speeds they promise....LOL, has never happened....NOT EVEN CLOSE. Typically half to less than half.

    Centurylink

    Centurylink

    (189 reviews)

    After years of service, we recently cancelled CenturyLink and moved to Google Fiber. Not only is…read moreit cheaper, but the service is significantly better. I cancelled service the day before the next billing period to assure a clean exit only to be told by CenturyLink that they take a few business days to process such requests and now are requiring me to pay for a days worth of service - which I can't use since equipment was returned when cancelled. I tried speaking (chatting with representatives, the first agreed to correct) and asked I check back in a week. Unfortunately, after the week, nothing done, chatted again and this rep and his manager were unwilling to follow common sense. So I asked them to mail me the bill. Why companies don't put common sense practices into place amazed me. It is going to cost them more to produce the bill, mail it, and process my payment then it would be to just waive the one day bullcrap they are trying to get from me because they can't process closures when requested.

    This review is for CenturyLink as a company--not the technician who was finally dispatched. He was…read moreexcellent: kind, professional, and very helpful. That said, I've been a loyal CenturyLink customer for nearly 10 years, and the recent outage experience was incredibly frustrating. It took them an entire week to send someone out. When they finally did, they gave me an 8-hour window with no real-time updates or notification when the tech was on the way. I was literally walking out the door for an essential errand when he arrived. During the 7 days without internet, I spent hours trying to reach a human being. The phone system just loops endlessly, and it was nearly impossible to get help. I work from home, so I had to spend extra money to tether to my phone and find public places to work--in the Arizona heat, no less. After all that, CenturyLink offered me a $9 credit for the inconvenience. Honestly, that felt insulting. The service itself is generally slow, though to be fair, outages are rare. But when they do happen, the company is extremely slow to respond, and customer service is nearly nonexistent.

    FiberFirst

    FiberFirst

    (5 reviews)

    The number one way to ensure you never get someones business is to ignore no soliciting signs. The…read moredoor to door salesman even said he saw them and chose to knock anyways. If this is how their salesmen act, I definitely don't want to find out about the rest of their staff. I'll be steering clear and trusting their less than 2 star rating on BBB.

    Installment was easy they came and did some outside work, they have to dig a line through your…read morefront yard to the back and place a box on your house they don't bother you. Then they'll come and hook up inside with a different guy. He was nice and professional, had an accident with my diffuser but no harm seemed to come from it so far everything seems to be ok.. but they were on it with management to cover if I needed which left me at ease being the situation. Also I didn't have a remote for my tv so the man who connected my fiber router said he had extra at his house he would be in the area again the next day and drop it to me, talk about going above and beyond for your customers this was great! Kids broke our last remote so we had to use our phone app to get into the tv and some days it wouldn't work, so I am thrilled to have a remote again. Internet seems to be running smoothly with no issues! When I had cox it was always cutting in and out of out of service and it was paying almost 100$ a month. With fiber it's 50$ the first year. They also cater to our military keeping it 50$ all year and beyond as well first responders, for the rest us it goes to 75$ after first year. I think I def get my value for what I now pay having no issues and fast delivery service being great!

    TREPIC Networks - isps - Updated May 2026

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